30 lines
1.8 KiB
JavaScript
30 lines
1.8 KiB
JavaScript
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const { getIO } = require("./socketIO")
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/**
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* Sends a ticket creation event to the hitphone socket client
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*
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* @param {Object} ticketInformations Object representing the information needed to notify the Hitphone front-end
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* @param {string} ticketInformations.companyId Company codWeb or identifier (Example: 1)
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* @param {string} ticketInformations.extension Agent Extension that received the call (Example: 3005)
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* @param {string} ticketInformations.ticketUrl URL of ticket created
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*/
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function sendEventTicketCreatedToSocket (ticketInformations) {
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const { companyId, extension, ticketUrl } = ticketInformations
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try {
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console.log(`${new Date().toISOString()} ==========> sendEventTicketCreatedToSocket: Sending ticket event created to socket with data ${JSON.stringify(ticketInformations)}`)
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const io = getIO()
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const extensionAgentRoom = `${companyId}@${extension}`
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const roomExists = io.sockets.adapter.rooms.has(extensionAgentRoom)
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if (roomExists) {
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io.to(extensionAgentRoom).emit('ticket-created', { url: ticketUrl } )
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console.log(`${new Date().toISOString()} ==========> sendEventTicketCreatedToSocket: Ticket-created event successfully sent to: ${JSON.stringify(ticketInformations)}`)
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} else {
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console.log(`${new Date().toISOString()} ==========> sendEventTicketCreatedToSocket: Unable to send the event ticket-created because the Extension Agent (CompanyID: ${extension} | Extension: ${extension}) is not connected to the Hitphone`)
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}
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} catch (error) {
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console.log(`${new Date().toISOString()} ==========> sendEventTicketCreatedToSocket: Unable to send the event ticket-created to Extension Agent (CompanyID: ${extension} | Extension: ${extension}) because an error occurred: \n${error}`)
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}
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}
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module.exports = sendEventTicketCreatedToSocket
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