236 lines
8.1 KiB
JSON
236 lines
8.1 KiB
JSON
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{
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"authentication":{
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"type":"bearer",
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"token":"pat-na1-e83c1bfa-1a58-498b-8027-f6fdbb9f237d",
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"crmPhoneTest":"5514987659932",
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"crmAccountId":"23636141"
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},
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"crmRest":[
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{
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"createContactRecord":{
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"request":{
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"requestContentType":"application/json",
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"requestEncoding":"Json",
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"requestType":"Post",
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"responseType":"Json",
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"url":"https://api.hubapi.com/contacts/v1/contact"
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},
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"body":{
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"properties":[
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{
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"property":"phone",
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"value":"crmPhone"
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}
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]
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},
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"response":{
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"id":"vid"
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}
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}
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},
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{
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"lookupContactByPhone":{
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"request":{
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"requestContentType":"application/json",
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"requestEncoding":"Json",
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"requestType":"Get",
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"responseType":"Json",
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"url":"https://api.hubapi.com/contacts/v1/search/query?q=crmPhone"
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},
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"response":{
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"phone":"contacts.properties.phone.value",
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"id":"contacts.vid"
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}
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}
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},
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{
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"callJournaling":{
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"request":{
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"requestContentType":"application/json",
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"requestEncoding":"Json",
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"requestType":"Post",
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"responseType":"Json",
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"url":"https://api.hubapi.com/engagements/v1/engagements"
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},
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"calls":[
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{
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"inboundAnsweredCall":{
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"engagement":{
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"active":true,
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"type":"CALL"
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},
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"associations":{
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"contactIds":[
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{
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"_prop":"crmContactId",
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"_type":"number"
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}
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]
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},
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"metadata":{
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"toNumber":{
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"_prop":"crmAgent",
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"_type":"string"
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},
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"fromNumber":{
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"_prop":"crmPhone",
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"_type":"string"
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},
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"status":"COMPLETED",
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"durationMilliseconds":{
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"_prop":"crmCallDuration",
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"_type":"number",
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"_format":"milliseconds"
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},
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"body":"Ligação recebida - Chamada entrante",
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"disposition":"f240bbac-87c9-4f6e-bf70-924b57d47db7"
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}
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}
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},
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{
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"inboundMissedCall":{
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"engagement":{
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"active":true,
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"type":"CALL"
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},
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"associations":{
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"contactIds":[
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{
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"_prop":"crmContactId",
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"_type":"number"
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}
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]
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},
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"metadata":{
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"toNumber":{
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"_prop":"crmAgent",
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"_type":"string"
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},
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"fromNumber":{
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"_prop":"crmPhone",
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"_type":"string"
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},
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"status":"COMPLETED",
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"body":"Ligação perdida - Chamada entrante",
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"disposition":"f240bbac-87c9-4f6e-bf70-924b57d47db7"
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}
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}
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},
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{
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"outboundAnsweredCall":{
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"engagement":{
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"active":true,
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"type":"CALL"
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},
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"associations":{
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"contactIds":[
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{
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"_prop":"crmContactId",
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"_type":"number"
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}
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]
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},
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"metadata":{
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"fromNumber":{
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"_prop":"crmPhone",
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"_type":"string"
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},
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"toNumber":{
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"_prop":"crmAgent",
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"_type":"string"
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},
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"status":"COMPLETED",
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"durationMilliseconds":{
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"_prop":"crmCallDuration",
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"_type":"number",
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"_format":"milliseconds"
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},
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"body":"Ligação atendida - outbound call",
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"disposition":"f240bbac-87c9-4f6e-bf70-924b57d47db7"
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}
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}
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},
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{
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"outboundUnansweredCall":{
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"engagement":{
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"active":true,
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"type":"CALL"
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},
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"associations":{
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"contactIds":[
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{
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"_prop":"crmContactId",
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"_type":"number"
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}
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]
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},
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"metadata":{
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"fromNumber":{
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"_prop":"crmAgent",
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"_type":"string"
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},
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"toNumber":{
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"_prop":"crmPhone",
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"_type":"string"
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},
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"status":"COMPLETED",
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"body":"Ligação perdida - oubound call",
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"disposition":"f240bbac-87c9-4f6e-bf70-924b57d47db7"
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}
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}
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}
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]
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}
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},
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{
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"createTicketRecord":{
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"request":{
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"requestContentType":"application/json",
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"requestEncoding":"Json",
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"requestType":"Post",
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"responseType":"Json",
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"url":"https://api.hubapi.com/crm/v3/objects/tickets"
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},
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"body":{
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"properties":{
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"hs_pipeline":"24955700",
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"hs_pipeline_stage":"57851009",
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"hs_ticket_priority":"HIGH",
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"subject":"Ticket criado a partir da URA"
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},
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"associations":[
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{
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"to":{
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"id":"crmContactId"
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},
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"types":[
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{
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"associationCategory":"HUBSPOT_DEFINED",
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"associationTypeId":16
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}
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]
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}
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]
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},
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"response":{
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"id":"id"
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}
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}
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},
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{
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"lookupTicket":{
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"request":{
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"requestContentType":"application/json",
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"requestEncoding":"Json",
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"requestType":"Get",
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"responseType":"Json",
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"url":"https://api.hubapi.com/crm/v3/objects/tickets/ticketId"
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},
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"response":{
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"status":"properties.hs_pipeline_stage",
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"id":"id"
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}
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}
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}
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]
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}
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