107 lines
3.1 KiB
JSON
107 lines
3.1 KiB
JSON
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{
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"authentication": {
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"type": "basic",
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"userName": "bWEWHgp8FZJmiprOU62M",
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"passWord": "X",
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"crmPhoneTest":"5516988310022"
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},
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"crmRest": [
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{
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"createContactRecord": {
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"request": {
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"requestContentType": "application/json",
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"requestEncoding": "Json",
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"requestType": "Post",
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"responseType": "Json",
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"url": "https://thaline.freshdesk.com/api/v2/contacts"
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},
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"body": {
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"name": "crmFirstName",
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"email": "crmEmail",
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"phone": "crmPhone"
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},
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"response": {
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"id": "id"
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}
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}
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},
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{
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"lookupContactByPhone": {
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"request": {
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"requestContentType": "application/json",
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"requestEncoding": "Json",
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"requestType": "Get",
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"responseType": "Json",
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"url": "https://thaline.freshdesk.com/api/v2/contacts?phone=crmPhone"
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},
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"response": {
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"phone": "phone",
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"id": "id"
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}
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}
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},
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{
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"callJournaling": {
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"request": {
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"requestContentType": "application/json",
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"requestEncoding": "Json",
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"requestType": "Post",
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"responseType": "Json",
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"url": "https://thaline.freshdesk.com/api/v2/tickets"
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},
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"calls": [
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{
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"inboundAnsweredCall": {
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"phone": { "_prop": "crmPhone", "_type": "string" },
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"description": "Ligação recebida",
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"requester_id": { "_prop": "crmContactId", "_type": "number" },
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"subject": "Cliente ligou",
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"type": "Question",
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"status": 2,
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"priority": 1,
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"source": 3
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}
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},
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{
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"inboundMissedCall": {
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"phone": { "_prop": "crmPhone", "_type": "string" },
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"description": "Ligação Perdida",
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"requester_id": { "_prop": "crmContactId", "_type": "number" },
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"subject": "Cliente ligou",
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"type": "Question",
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"status": 2,
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"priority": 1,
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"source": 3
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}
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},
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{
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"outboundAnsweredCall": {
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"phone": { "_prop": "crmPhone", "_type": "string" },
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"description": "Ligação para cliente",
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"requester_id": { "_prop": "crmContactId", "_type": "number" },
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"subject": "Ligação atendida",
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"type": "Question",
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"status": 2,
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"priority": 1,
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"source": 3
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}
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},
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{
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"outboundUnansweredCall": {
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"phone": { "_prop": "crmPhone", "_type": "string" },
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"description": "Ligação para cliente perdida",
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"requester_id": { "_prop": "crmContactId", "_type": "number" },
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"subject": "Ligação para cliente",
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"type": "Question",
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"status": 2,
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"priority": 1,
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"source": 3
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}
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}
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],
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"response": {}
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}
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}
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]
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}
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