crm-api-template-generator/backend/utils/createTicket.js

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JavaScript
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2024-07-19 18:48:34 +00:00
const flatten = require('flat')
const unflatten = require('flat').unflatten
const axios = require('axios')
const CRM_Contact = require('../models/CRM_Contact')
const CRM_Ticket = require('../models/CRM_Ticket')
const { URL } = require('url')
const findProperty = require('./findProperty')
const CRM = require('../models/CRM')
const requestConfigHeader = require('./requestConfigHeader')
const sendMessageSocket = require('./sendMessageSocket')
async function createTicket(companyId, rest, authentication, crmPhone, crmFirstName = 'unnamed', crmLastName = 'no surname', crmEmail = '', test = {}, crmContactId) {
let { request, body, response } = findProperty(rest, 'createTicketRecord')
const { requestContentType, requestEncoding, requestType, responseType, url } = request
body = flatten(body)
const mapping = {
crmFirstName,
crmLastName,
crmPhone,
crmEmail,
crmContactId
}
for (const prop in body) {
if (mapping.hasOwnProperty(body[prop])) {
const variable = mapping[body[prop]]
if (variable) {
body[prop] = variable
} else {
if (body[prop] == 'crmLastName' && !crmLastName) {
body[prop] = 'unnamed'
}
else
delete body[prop]
}
}
}
body = unflatten(body)
const { type, userName, passWord, token, crmClientId } = authentication
//url, crmPhone, requestType, requestContentType, type, userName, passWord, token, crmClientId, data = ''
const config = await requestConfigHeader(url, crmPhone, requestType, requestContentType, type, userName, passWord, token, crmClientId, body)
if (test?.testing) {
msg = `Tentanto criar ticket do numero ${crmPhone} no crm`
sendMessageSocket({ companyId, status: 'processing', data: { request: config, msg } })
}
let { data } = await axios(config)
data = flatten(data)
let auxTicketId
for (const prop in data) {
const _prop = prop.replace(/^\d+\./, '').replace(/(?:^|\.)\d+\b/g, '')
if (_prop == response?.id?.trim()) {
auxTicketId = data[prop]
break
}
}
if (auxTicketId && !test?.testing) {
const contact = await CRM_Contact.findOne({ companyId, crmBaseURL: new URL(url).hostname, phone: crmPhone })
const crm = await CRM.findOne({ companyId, crmBaseURL: new URL(url).hostname })
await CRM_Ticket.create({ companyId, contact, ticketId: auxTicketId, crm})
}
return { exist: true, ticketId: auxTicketId, phone: crmPhone }
}
module.exports = createTicket