89 lines
2.4 KiB
JavaScript
89 lines
2.4 KiB
JavaScript
|
const axios = require('axios')
|
||
|
|
const flatten = require('flat')
|
||
|
|
const CustomError = require('../errors')
|
||
|
|
const CRM_Contact = require('../models/CRM_Contact')
|
||
|
|
const CRM = require('../models/CRM')
|
||
|
|
|
||
|
|
const { URL } = require('url')
|
||
|
|
const { getAccessToken } = require('./oauth2')
|
||
|
|
const findProperty = require('./findProperty')
|
||
|
|
const requestConfigHeader = require('./requestConfigHeader')
|
||
|
|
const sendMessageSocket = require('./sendMessageSocket')
|
||
|
|
const CRM_Ticket = require('../models/CRM_Ticket')
|
||
|
|
|
||
|
|
async function lookupCrmTicket(rest, authentication, crmPhone, companyId, test = {}, ticketId) {
|
||
|
|
|
||
|
|
let { request, body, response } = findProperty(rest, 'lookupTicket')
|
||
|
|
|
||
|
|
let { requestContentType, requestEncoding, requestType, responseType, url } = request
|
||
|
|
|
||
|
|
|
||
|
|
const { type, userName, passWord, token, crmClientId } = authentication
|
||
|
|
|
||
|
|
const config = await requestConfigHeader(url, crmPhone, requestType, requestContentType, type, userName, passWord, token, crmClientId, '', ticketId)
|
||
|
|
|
||
|
|
if (test?.testing) {
|
||
|
|
let msg = `Tentanto checar o status do ticket para o numer ${crmPhone} no crm`
|
||
|
|
sendMessageSocket({ companyId, status: 'processing', data: { request: config, msg } })
|
||
|
|
}
|
||
|
|
|
||
|
|
let resp
|
||
|
|
|
||
|
|
try {
|
||
|
|
resp = await axios(config)
|
||
|
|
} catch (error) {
|
||
|
|
if (error?.response?.status == 404)
|
||
|
|
return { error: 404 }
|
||
|
|
}
|
||
|
|
|
||
|
|
let { data } = resp
|
||
|
|
|
||
|
|
data = flatten(data)
|
||
|
|
|
||
|
|
let auxTicketStatus
|
||
|
|
let auxTicketId
|
||
|
|
|
||
|
|
for (const prop in data) {
|
||
|
|
|
||
|
|
const _prop = prop.replace(/^\d+\./, '').replace(/(?:^|\.)\d+\b/g, '')
|
||
|
|
|
||
|
|
if (_prop == response?.status?.trim()) {
|
||
|
|
auxTicketStatus = data[prop].replace('+', '')
|
||
|
|
}
|
||
|
|
|
||
|
|
if (_prop == response?.id?.trim()) {
|
||
|
|
auxTicketId = data[prop]
|
||
|
|
}
|
||
|
|
|
||
|
|
if (auxTicketStatus && auxTicketId) break
|
||
|
|
|
||
|
|
}
|
||
|
|
|
||
|
|
if (!auxTicketStatus && !auxTicketId) {
|
||
|
|
for (const prop in data) {
|
||
|
|
|
||
|
|
let _prop = prop.replace(/\.(\d+)(\.|$)/g, '[$1]$2')
|
||
|
|
|
||
|
|
if (_prop == response?.status?.trim()) {
|
||
|
|
auxTicketStatus = data[prop].replace('+', '')
|
||
|
|
}
|
||
|
|
|
||
|
|
if (_prop == response?.id?.trim()) {
|
||
|
|
auxTicketId = data[prop]
|
||
|
|
}
|
||
|
|
|
||
|
|
if (auxTicketStatus && auxTicketId) break
|
||
|
|
|
||
|
|
}
|
||
|
|
}
|
||
|
|
|
||
|
|
console.log('auxTicketStatus: ', auxTicketStatus, ' | auxTicketId: ', auxTicketId)
|
||
|
|
|
||
|
|
return { auxTicketId, auxTicketStatus }
|
||
|
|
|
||
|
|
}
|
||
|
|
|
||
|
|
module.exports = lookupCrmTicket
|
||
|
|
|
||
|
|
|