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crm-api-template-generator
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feat: Sentry added for error and log monitoring

master
adriano 2025-04-03 11:37:20 -03:00
parent 3e204da937
commit 16410ff993
11 changed files with 1950 additions and 49 deletions
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13
backend/app.js
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@ -1,7 +1,9 @@
require("./utils/instrument.js")
const Sentry = require('@sentry/node')
require('dotenv').config()
require('express-async-errors')
const { socketIO } = require('./utils')
const { initIO, getIO } = socketIO
@ -10,15 +12,15 @@ const express = require('express')
const app = express()
const session = require('express-session')
const bodyParser = require('body-parser'); // Para JSON
require('body-parser-xml')(bodyParser); // Para XML
const bodyParser = require('body-parser') // Para JSON
require('body-parser-xml')(bodyParser) // Para XML
// rest of the packages
const morgan = require('morgan')
// const fileUpload = require('express-fileupload')
// Middleware para lidar com JSON
app.use(bodyParser.json());
app.use(bodyParser.json())
// Middleware para lidar com XML
app.use(bodyParser.xml({
@ -26,7 +28,7 @@ app.use(bodyParser.xml({
xmlParseOptions: {
explicitArray: false,
}
}));
}))
const rateLimiter = require('express-rate-limit')
@ -77,6 +79,7 @@ app.use('/api-docs', swaggerUI.serve, swaggerUI.setup(swaggerDocument))
app.use('/api/v1/crm', crmRouter)
Sentry.setupExpressErrorHandler(app)
app.use(notFoundMiddlware)
// app.use(errorHandlerMiddleware)

18
backend/controllers/crmController.js
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@ -1,5 +1,6 @@
const path = require('path')
const Sentry = require('@sentry/node')
const omnihitV2Integration = require('../data/omihitV2IntegrationCRM.json')
const { StatusCodes } = require("http-status-codes")
const { createCRMContact,
@ -133,6 +134,8 @@ const callJournaling = async (req, res) => {
} catch (error) {
// console.log(`[ERROR - ${new Date()}] Erro no Call Journaling`, error?.response?.data)
Sentry.captureException(error)
if (error.response) {
console.error('==================> callJournaling Erro na resposta da API:', {
status: error.response.status,
@ -380,15 +383,16 @@ const createTicket = async (req, res) => {
mustContainProperties(req, ['companyId', 'crmPhone'])
const crmTicketLinks = await ticketCRM(companyId, crmPhone).catch(function (error) {
const crmTicketLinks = await ticketCRM(companyId, crmPhone)
.catch(function (error) {
console.error(`Error on create ticket: companyID ${companyId} | crmPhone: ${crmPhone}`)
console.error(error?.response?.data)
console.error(error?.response?.status)
console.error(error?.response?.headers)
console.error(`Error on create ticket: companyID ${companyId} | crmPhone: ${crmPhone}`)
console.error(error?.response?.data)
console.error(error?.response?.status)
console.error(error?.response?.headers)
throw new Error(`Error on create ticket: companyID ${companyId} | crmPhone: ${crmPhone}`)
})
throw new Error(`Error on create ticket: companyID ${companyId} | crmPhone: ${crmPhone}`)
})
return res.status(StatusCodes.OK).json({ crmTicketLinks })
}

1585
backend/package-lock.json generated
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File diff suppressed because it is too large Load Diff

2
backend/package.json
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@ -10,6 +10,8 @@
"author": "",
"license": "ISC",
"dependencies": {
"@sentry/node": "^9.9.0",
"@sentry/profiling-node": "^9.9.0",
"axios": "^1.6.1",
"body-parser-xml": "^2.0.5",
"cors": "^2.8.5",

43
backend/utils/createTicket.js
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@ -15,11 +15,16 @@ async function createTicket(companyId, rest, authentication, crmPhone, crmFirstN
let ticketUrl = ''
let { request, body, response } = findProperty(rest, 'createTicketRecord')
console.log('==============> crmContactId: ', crmContactId)
const { requestContentType, requestEncoding, requestType, responseType, url } = request
console.log('========> body1: ', JSON.stringify(body, null, 6))
body = flatten(body)
console.log('========> body2: ', JSON.stringify(body, null, 6))
const mapping = {
crmFirstName,
crmLastName,
@ -45,10 +50,12 @@ async function createTicket(companyId, rest, authentication, crmPhone, crmFirstN
body = unflatten(body)
console.log('========> body3: ', JSON.stringify(body, null, 6))
const { type, userName, passWord, token, crmClientId } = authentication
//url, crmPhone, requestType, requestContentType, type, userName, passWord, token, crmClientId, data = '', ticketId = '', companyId
const config = await requestConfigHeader(url, crmPhone, requestType, requestContentType, type, userName, passWord, token, crmClientId, body, '', companyId)
//url, crmPhone, requestType, requestContentType, type, userName, passWord, token, crmClientId, data = '', ticketId = '', companyId
const config = await requestConfigHeader(url, crmPhone, requestType, requestContentType, type, userName, passWord, token, crmClientId, body, '', companyId)
if (test?.testing) {
msg = `Tentanto criar ticket do numero ${crmPhone} no crm`
@ -58,7 +65,37 @@ async function createTicket(companyId, rest, authentication, crmPhone, crmFirstN
// console.log('===============> createTicket: ', JSON.stringify(config, null, 6))
let { data } = await axios(config)
let resp
try {
console.log("========> createTicket PAYLOAD: ", JSON.stringify(config, null, 6))
resp = await axios(config)
} catch (error) {
if (error.response) {
console.error('==================> createTicket Erro na resposta da API:', {
status: error.response.status,
data: error.response.data,
})
}
else if (error.request) {
console.error('==================> createTicket Nenhuma resposta recebida da API:', error?.request)
}
else {
console.error('==================> createTicket Erro ao configurar a request:', error?.message)
}
if (error?.response?.status == 404)
return { error: 404 }
}
let { data } = resp
data = flatten(data)

24
backend/utils/getHubspotTicket.js 100644
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@ -0,0 +1,24 @@
const axios = require('axios')
async function getHubspotTicket(token, contactId,) {
try {
const config = {
method: 'get',
url: `https://api.hubapi.com/crm/v3/objects/contacts/${contactId}/associations/tickets`,
headers: {
'Authorization': `Bearer ${token}`,
"Content-Type": "application/json"
}
}
const { data } = await axios(config)
return data
} catch (error) {
console.error(error)
}
}
module.exports = getHubspotTicket

24
backend/utils/getHubspotTicketStatus.js 100644
View File

@ -0,0 +1,24 @@
const axios = require('axios')
async function getHubspotTicketStatus(token, ticketId,) {
try {
const config = {
method: 'get',
url: `https://api.hubapi.com/crm/v3/objects/tickets/${ticketId}`,
headers: {
'Authorization': `Bearer ${token}`,
"Content-Type": "application/json"
}
}
const { data } = await axios(config)
return data
} catch (error) {
console.error(error)
}
}
module.exports = getHubspotTicketStatus

16
backend/utils/instrument.js 100644
View File

@ -0,0 +1,16 @@
const path = require('path')
const Sentry = require("@sentry/node")
require('dotenv').config()
const { nodeProfilingIntegration } = require("@sentry/profiling-node")
Sentry.init({
dsn: process.env.SENTRY_DSN,
tracesSampleRate: 1.0,
profilesSampleRate: 1.0,
debug: false,
integrations: [
nodeProfilingIntegration(),
],
})

100
backend/utils/lookupCRMContactByPhone.js
View File

@ -9,19 +9,21 @@ const { getAccessToken } = require('./oauth2')
const findProperty = require('./findProperty')
const requestConfigHeader = require('./requestConfigHeader')
const sendMessageSocket = require('./sendMessageSocket')
const CRM_Ticket = require('../models/CRM_Ticket')
async function lookupContactByPhone(rest, authentication, crmPhone, companyId, test = {}, cacheContact = true) {
async function lookupContactByPhone(rest, authentication, crmPhone, companyId, test = {}, cacheContact = false) {
let { request, body, response } = findProperty(rest, 'lookupContactByPhone')
let { requestContentType, requestEncoding, requestType, responseType, url } = request
const { type, userName, passWord, token, crmClientId } = authentication
const crmInfo = await CRM_Contact.findOne({ companyId, crmBaseURL: new URL(url).hostname, phone: crmPhone })
if (cacheContact) {
const crmInfo = await CRM_Contact.findOne({ companyId, crmBaseURL: new URL(url).hostname, phone: crmPhone })
if (crmInfo) return { exist: true, contactId: crmInfo.contactId, phone: crmPhone }
if (crmInfo) return { exist: true, contactId: crmInfo.contactId, phone: crmPhone }
}
const config = await requestConfigHeader(url, crmPhone, requestType, requestContentType, type, userName, passWord, token, crmClientId, '', '', companyId)
@ -30,6 +32,8 @@ async function lookupContactByPhone(rest, authentication, crmPhone, companyId, t
sendMessageSocket({ companyId, status: 'processing', data: { request: config, msg } })
}
console.log("PAYLOAD CONFIG LOOKUP CONTACT BY PHONE: ", JSON.stringify(config, null, 6))
let data
try {
@ -37,24 +41,61 @@ async function lookupContactByPhone(rest, authentication, crmPhone, companyId, t
data = _data
} catch (error) {
if (error.response) {
console.error('==================> Erro na resposta da API:', {
console.error('==================> lookupContactByPhone Erro na resposta da API:', {
status: error.response.status,
data: error.response.data,
})
}
else if (error.request) {
console.error('==================> Nenhuma resposta recebida da API:', error.request)
console.error('==================> lookupContactByPhone Nenhuma resposta recebida da API:', error.request)
}
else {
console.error('==================> Erro ao configurar a request:', error.message)
console.error('==================> lookupContactByPhone Erro ao configurar a request:', error.message)
}
// throw error
}
console.log('CONTACT LOOKUP BY PHONE DATA: ', JSON.stringify(data, null, 6))
if (url.includes("hubapi") && data?.contacts.length > 1) {
const auxContatWithName = data.contacts.find((c) => c.properties?.hs_full_name_or_email?.value?.trim().length > 2)
if (auxContatWithName) {
console.log(`[${new Date()}] ****** HUBSPOT CONTATO DUPLICADO. CONTACTID ${auxContatWithName.vid} A SER CONSIDERADO ****** `)
data.contacts = data.contacts = [auxContatWithName]
const contacts = await CRM_Contact.find({ companyId, crmBaseURL: new URL(url).hostname, phone: crmPhone })
if (contacts && contacts.length > 1) {
for (const contact of contacts.slice(0, -1)) {
await CRM_Ticket.deleteMany({ companyId, contact: contact })
await contact.deleteOne()
}
}
console.log(`[${new Date()}] dados do contato duplicado no crm: `, data)
const updateResult = await CRM_Contact.updateOne(
{ companyId, crmBaseURL: new URL(url).hostname, phone: crmPhone },
{
$set: { contactId: auxContatWithName.vid }
})
if (updateResult.modifiedCount > 0)
return { exist: true, contactId: auxContatWithName.vid }
}
}
console.log('DATA: ', JSON.stringify(data, null, 6))
data = flatten(data)
@ -112,11 +153,48 @@ async function lookupContactByPhone(rest, authentication, crmPhone, companyId, t
}
}
console.log('---------> auxPhone: ', auxPhone, ' | auxContactId: ', auxContactId)
if (auxPhone) {
if (auxPhone && auxContactId && cacheContact) {
const crm = await CRM.findOne({ companyId, crmBaseURL: new URL(url).hostname })
await CRM_Contact.create({ companyId, crm, crmBaseURL: new URL(url).hostname, contactId: auxContactId, phone: auxPhone })
if (auxPhone && auxContactId) {
// Garante apenas 1 contato
const contacts = await CRM_Contact.find({
companyId,
crmBaseURL: new URL(url).hostname,
phone: crmPhone,
contactId: { $ne: auxContactId }
})
console.log(" ====== CONTACTS: ", JSON.stringify(contacts, null, 6))
if (contacts && contacts.length > 0) {
for (const contact of contacts) {
console.log("=====> DELETING CONTACTS: ", contact)
await CRM_Ticket.deleteMany({ companyId, contact: contact })
await contact.deleteOne()
}
}
//
const contactInfo = await CRM_Contact.findOne({ companyId, crmBaseURL: new URL(url).hostname, contactId: auxContactId })
console.log('contactInfo: ', contactInfo, " | crmPhone: ", crmPhone)
if (!contactInfo) {
console.log('----------------> CREATE CONTACT MONGO')
const crm = await CRM.findOne({ companyId, crmBaseURL: new URL(url).hostname })
await CRM_Contact.create({ companyId, crm, crmBaseURL: new URL(url).hostname, contactId: auxContactId, phone: auxPhone })
}
}
return { exist: true, contactId: auxContactId, phone: crmPhone, name: auxName, accountId: auxAccountId }

8
backend/utils/lookupCRMTicket.js
View File

@ -99,7 +99,7 @@ async function lookupCrmTicket(rest, authentication, crmPhone, companyId, test =
}
}
console.log('auxTicketStatus: ', auxTicketStatus, ' | auxTicketId: ', auxTicketId)
console.log(`[${new Date()}] auxTicketStatus: ${auxTicketStatus} | auxTicketId: ${auxTicketId}`)
if (url.includes('api.hubapi.com')) {
const pipelines = await getHubspotPipelines(token)
@ -122,12 +122,12 @@ async function lookupCrmTicket(rest, authentication, crmPhone, companyId, test =
console.log('=========> Hubspot pipeline: ', pipeline)
const {ticketState, label} = pipeline
const { ticketState, label } = pipeline
// o label esta sendo usado aqui poque no hubspot padrao que estamos usando mesmo que o ticket esteja
// fechado ele continua com ticketState OPEN ao inves de CLOSED
if (ticketState == 'OPEN' && label != "Closed"){
console.log ('**** TICKET ESTA ABERTO ****')
if (ticketState == 'OPEN' /*&& label != "Closed"*/) {
console.log('**** TICKET ESTA ABERTO ****')
return { auxTicketId, auxTicketStatus: 1 }
}

148
backend/utils/ticketCRM.js
View File

@ -10,7 +10,10 @@ const createTicket = require('./createTicket')
const lookupCRMTicket = require('./lookupCRMTicket')
const sendEventTicketCreatedToSocket = require('./sendEventTicketCreatedToSocket')
const journalingRequest = require('./journalingRequest')
const getHubspotTicketStatus = require('./getHubspotTicketStatus')
const getHubspotTicket = require('./getHubspotTicket')
const getHubspotPipelines = require('./getHubspotPipelines')
const mongoose = require('mongoose')
async function ticketCRM(companyId, crmPhone, crmAgent = "0000", crmFirstName = 'Username') {
@ -23,8 +26,6 @@ async function ticketCRM(companyId, crmPhone, crmAgent = "0000", crmFirstName =
const { crmRest: rest, authentication } = crmConfig.crm
// console.log("ticketCRM crmRest: ", JSON.stringify(rest, null, 6))
// Send the ticket url link to hitphone to open on another browser tab
let obj = findProperty(rest, 'lookupTicket')
@ -34,7 +35,7 @@ async function ticketCRM(companyId, crmPhone, crmAgent = "0000", crmFirstName =
if (obj) {
let { url } = obj.request
let contact = await _lookupContact(rest, authentication, crmPhone, companyId, crmFirstName)
let contact = await _lookupContact(rest, authentication, crmPhone, companyId, crmFirstName, url)
const crm = await CRM.findOne({
companyId, crmBaseURL: new URL(url.trim()).hostname
@ -48,8 +49,6 @@ async function ticketCRM(companyId, crmPhone, crmAgent = "0000", crmFirstName =
if (obj_ticket) {
console.log('obj_ticket1: ', obj_ticket)
const { ticketId } = obj_ticket
if (ticketId) {
@ -73,8 +72,34 @@ async function ticketCRM(companyId, crmPhone, crmAgent = "0000", crmFirstName =
// refactor this for production. For now only working with hubspot where status new is equal 1
if ((auxTicketStatus && auxTicketStatus != '1') || (error && error == 404)) {
await CRM_Ticket.deleteMany({ contact: obj_contact })
if (url.includes("hubapi")) {
const result = await findTicketOpenHubspot(authentication, contact)
if (result) {
const { ticketId } = result
// Closed é a label padrão do ticket no hubspot
await sincTicket(authentication, contact, companyId, crm, obj_contact, ticketId)
ticket_id = ticketId
isCreated = false
crmTicketLinks.push({
ticketId: `https://app.hubspot.com/contacts/23636141/ticket/${ticket_id}`,
created: isCreated,
})
continue
}
}
const { ticketUrl, ticketId } = await _createTicket(rest, crmPhone, companyId, authentication, crmFirstName, contact, crmAgent)
ticket_id = ticketId
@ -86,10 +111,36 @@ async function ticketCRM(companyId, crmPhone, crmAgent = "0000", crmFirstName =
}
else {
console.log('_createTicket xxxxx ')
if (url.includes("hubapi")) {
console.log(`[${new Date()}] ****** IS HUBSPOT CRM LETS TRY FINDING AN OPEN TICKET TO THE CONTACT****** `)
const result = await findTicketOpenHubspot(authentication, contact)
if (result) {
const { ticketId } = result
// Closed é a label padrão do ticket no hubspot
await sincTicket(authentication, contact, companyId, crm, obj_contact, ticketId)
ticket_id = ticketId
isCreated = false
crmTicketLinks.push({
ticketId: `https://app.hubspot.com/contacts/23636141/ticket/${ticket_id}`,
created: isCreated,
})
continue
}
}
console.log(`[${new Date()}] ****** CREATE TICKET ****** `)
const { ticketUrl, ticketId } = await _createTicket(rest, crmPhone, companyId, authentication, crmFirstName, contact, crmAgent)
ticket_id = ticketId
isCreated = true
}
@ -111,7 +162,74 @@ async function ticketCRM(companyId, crmPhone, crmAgent = "0000", crmFirstName =
module.exports = ticketCRM
async function _lookupContact(rest, authentication, crmPhone, companyId, crmFirstName) {
async function sincTicket(authentication, contact, companyId, crm, obj_contact, ticketId) {
const { token } = authentication
const data = await getHubspotTicket(token, contact.contactId)
if (data && data?.results.length > 0) {
for (const ticket of data.results) {
const _ticket = await CRM_Ticket.findOne(
{ companyId, crm, ticketId: ticket.id }
)
if (_ticket) {
await _ticket.deleteOne()
}
}
}
await CRM_Ticket.create({
companyId,
contact: obj_contact,
ticketId: ticketId,
crm
})
}
async function findTicketOpenHubspot(authentication, contact) {
const { token } = authentication
const data = await getHubspotTicket(token, contact.contactId)
const pipelines = await getHubspotPipelines(token)
console.log(`[FUNCTION - ${new Date()}] getHubspotTicket total de tickets do contato: `, data?.results?.length)
if (data && data?.results.length > 0) {
for (const ticket of data.results) {
const { properties } = await getHubspotTicketStatus(token, ticket.id)
const { hs_pipeline_stage } = properties
let pipeline
for (let pip of pipelines.results) {
pipeline = pip.stages.find(({ id }) => id == hs_pipeline_stage)
if (pipeline) {
const { ticketState } = pipeline.metadata
const { label } = pipeline
console.log(`[FUNCTION - ${new Date()}] findTicketOpenHubspot: `, { ticketState, label, ticketId: ticket.id, hs_pipeline_stage })
if (ticketState == "OPEN")
return { ticketState, label, ticketId: ticket.id }
}
}
}
}
}
async function _lookupContact(rest, authentication, crmPhone, companyId, crmFirstName, url) {
let contact = await lookupContactByPhone(rest, authentication, crmPhone, companyId)
@ -120,6 +238,17 @@ async function _lookupContact(rest, authentication, crmPhone, companyId, crmFirs
}
if (!contact?.exist) {
const contacts = await CRM_Contact.find({ companyId, crmBaseURL: new URL(url).hostname, phone: crmPhone })
if (contacts) {
for (const contact of contacts) {
await CRM_Ticket.deleteMany({ companyId, contact: contact })
await contact.deleteOne()
}
}
contact = await createContact(companyId, rest, authentication, crmPhone, crmFirstName)
}
@ -139,7 +268,6 @@ async function _createTicket(rest, crmPhone, companyId, authentication, crmFirst
msg = `Tentando criar ticket para o contato ${crmPhone}`
// return { exist: true, ticketId: auxTicketId, phone: crmPhone, ticketUrl }
// console.log('xxxxxxxxxxxxxxxxxxxxxxxxx1')
// return { exist: true, ticketId: auxTicketId, phone: crmPhone, ticketUrl }
const { ticketUrl, ticketId, } = await createTicket(companyId,
rest,