diff --git a/backend/controllers/crmController.js b/backend/controllers/crmController.js
index b13a7f8..67503f4 100644
--- a/backend/controllers/crmController.js
+++ b/backend/controllers/crmController.js
@@ -119,8 +119,11 @@ const callJournaling = async (req, res) => {
             console.log('update-answer')
 
             // Referente a cliente a gabriel, pois os tickets estao sendo abertos diretamente em um botao do hitphone
-            // if (companyId != "14223")
+            if (companyId != "12928") {
+                console.log(`################## CRIAÇÃO AUTOMATICA DE TICKET COMPANY ID ${companyId} ##################`)
                 await ticketCRM(companyId, crmPhone, crmAgent, crmFirstName)
+            }
+
 
             const resp = await redirectContactLinkCRM(companyId, crmPhone, crmAgent, crmFirstName)
             return res.status(StatusCodes.OK).json({ contact: resp })
@@ -375,9 +378,17 @@ const createTicket = async (req, res) => {
 
     let { companyId, crmPhone } = req.body
 
-    mustContainProperties(req, ['companyId', 'crmPhone']) 
+    mustContainProperties(req, ['companyId', 'crmPhone'])
 
-    const crmTicketLinks = await ticketCRM(companyId, crmPhone)
+    const crmTicketLinks = await ticketCRM(companyId, crmPhone).catch(function (error) {
+
+        console.error(`Error on create ticket: companyID ${companyId} | crmPhone: ${crmPhone}`)
+        console.error(error?.response?.data)
+        console.error(error?.response?.status)
+        console.error(error?.response?.headers)
+
+        throw new Error(`Error on create ticket: companyID ${companyId} | crmPhone: ${crmPhone}`)
+    })
 
     return res.status(StatusCodes.OK).json({ crmTicketLinks })
 }
diff --git a/backend/utils/ticketCRM.js b/backend/utils/ticketCRM.js
index 1a0c43e..263a568 100644
--- a/backend/utils/ticketCRM.js
+++ b/backend/utils/ticketCRM.js
@@ -12,7 +12,7 @@ const sendEventTicketCreatedToSocket = require('./sendEventTicketCreatedToSocket
 const journalingRequest = require('./journalingRequest')
 
 
-async function ticketCRM(companyId, crmPhone, crmAgent="0000", crmFirstName = 'Username') {
+async function ticketCRM(companyId, crmPhone, crmAgent = "0000", crmFirstName = 'Username') {
 
     const crmFiles = await loadCRM(companyId)
 
@@ -65,6 +65,9 @@ async function ticketCRM(companyId, crmPhone, crmAgent="0000", crmFirstName = 'U
                     obj_ticket.ticketId
                 )
 
+                if (obj_ticket_status)
+                    console.log("obj_ticket_status: ", JSON.stringify(obj_ticket_status, null, 6))
+
                 if (obj_ticket_status) {
                     const { auxTicketStatus, error } = obj_ticket_status
 
@@ -100,7 +103,7 @@ async function ticketCRM(companyId, crmPhone, crmAgent="0000", crmFirstName = 'U
         }
         // 
 
-    }  
+    }
     return crmTicketLinks
 
 }