diff --git a/backend/controllers/crmController.js b/backend/controllers/crmController.js
index 1a78436..b13a7f8 100644
--- a/backend/controllers/crmController.js
+++ b/backend/controllers/crmController.js
@@ -28,6 +28,8 @@ const whatsappJournalingCRM = require('../utils/whatsappJournalingCRM')
 const redirectContactLinkCRM = require('../utils/redirectContactLinkCRM')
 const sfcase = require('../utils/sfCase')
 const sfCaseUpdate = require('../utils/sfCaseUpdate')
+const removeZeroInicial = require('../utils/removeZeroInicial')
+
 
 const contactCreate = async (req, res) => {
 
@@ -81,8 +83,8 @@ const callJournaling = async (req, res) => {
         console.log(`[REQ.BODY - ${new Date()}] callJournaling: `, JSON.stringify(req.body, null, 6))
 
 
-        // test remove
-        // return res.status(StatusCodes.OK).send()
+        // Remove 0 from the beginning of the number. Ex: 011996067641 to 11996067641
+        crmPhone = removeZeroInicial(crmPhone)
 
         // Refactor this in the future.
         crmPhone = '55' + crmPhone
@@ -117,7 +119,7 @@ const callJournaling = async (req, res) => {
             console.log('update-answer')
 
             // Referente a cliente a gabriel, pois os tickets estao sendo abertos diretamente em um botao do hitphone
-            // if (companyId != "14223") 
+            // if (companyId != "14223")
                 await ticketCRM(companyId, crmPhone, crmAgent, crmFirstName)
 
             const resp = await redirectContactLinkCRM(companyId, crmPhone, crmAgent, crmFirstName)
@@ -373,6 +375,8 @@ const createTicket = async (req, res) => {
 
     let { companyId, crmPhone } = req.body
 
+    mustContainProperties(req, ['companyId', 'crmPhone']) 
+
     const crmTicketLinks = await ticketCRM(companyId, crmPhone)
 
     return res.status(StatusCodes.OK).json({ crmTicketLinks })
diff --git a/backend/utils/removeZeroInicial.js b/backend/utils/removeZeroInicial.js
new file mode 100644
index 0000000..693781c
--- /dev/null
+++ b/backend/utils/removeZeroInicial.js
@@ -0,0 +1,6 @@
+
+function removeZeroInicial(numero) {
+    return numero.replace(/^0+/, '');
+}
+
+module.exports = removeZeroInicial