chore: refined the code
adriano
parent
e76cf69f3f
commit
fcb7cbd94d
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@ -0,0 +1,155 @@
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{
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"authentication": {
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"type": "oauth2",
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"crmClientId": "3MVG9JJwBBbcN47Kv0Z7EuNd19INI1Bhe7uX_Wz6M0VlMyWJD4xPKTtn_b39bGn6LmdSkKJ.aLNGdV1brj16C",
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"crmClientSecret": "870E8D51A1CA06896D966A3D92ABD885346DAD4428926E965776C479055969E7",
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"crmScopes": "full refresh_token",
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"crmPhoneTest": "5514983253326"
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},
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"crmRest": [
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{
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"authorizationEndpoint": {
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"request": {
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"requestContentType": "empty",
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"requestEncoding": "empty",
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"requestType": "Get",
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"responseType": "empty",
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"url": "https://login.salesforce.com/services/oauth2/authorize?response_type=code&client_id=crmClientId&code_challenge=bDXEJ0wxr0s369lGxHwewLULiOuyl6Y3W7QZABmn2S4&redirect_uri=crmRedirectURI&scope=crmScopes&code_challenge_method=S256"
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},
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"body": {},
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"response": {}
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}
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},
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{
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"tokenEndpoint": {
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"request": {
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"requestContentType": "none",
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"requestEncoding": "Json",
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"requestType": "Post",
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"responseType": "Json",
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"url": "https://login.salesforce.com/services/oauth2/token"
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},
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"body": {},
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"response": {}
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}
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},
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{
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"createContactRecord": {
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"request": {
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"requestContentType": "application/json",
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"requestEncoding": "Json",
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"requestType": "Post",
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"responseType": "Json",
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"url": "https://nocompany-a9-dev-ed.develop.my.salesforce.com/services/data/v61.0/sobjects/Lead"
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},
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"body": {
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"Phone": "crmPhone",
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"LastName": "crmLastName",
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"FirstName": "crmFirstName",
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"Company" : "Unknown",
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"Status" : "Working - Contacted"
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},
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"response": {
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"id": "id"
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}
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}
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},
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{
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"lookupContactByPhone": {
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"request": {
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"requestContentType": "application/json",
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"requestEncoding": "Json",
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"requestType": "Get",
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"responseType": "Json",
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"url": "https://nocompany-a9-dev-ed.develop.my.salesforce.com/services/data/v61.0/query/?q=SELECT+Id,Phone+FROM+Lead+WHERE+Phone='crmPhone'"
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},
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"response": {
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"phone": "records[0].Phone",
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"id": "records[0].Id"
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}
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}
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},
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{
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"callJournaling": {
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"request": {
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"requestContentType": "application/json",
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"requestEncoding": "Json",
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"requestType": "Post",
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"responseType": "Json",
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"url": "https://nocompany-a9-dev-ed.develop.my.salesforce.com/services/data/v61.0/sobjects/Task"
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},
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"calls": [
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{
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"inboundAnsweredCall": {
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"Subject": "Call Journal",
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"WhoId": "crmContactId",
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"Description": "Ligação recebida",
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"Status": "Completed",
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"Priority": "Normal",
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"CallType": "Outbound",
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"CallDurationInSeconds": {
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"_prop": "crmCallDuration",
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"_type": "number",
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"_format": "seconds"
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},
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"ActivityDate": "YYYY-MM-DD",
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"TaskSubtype": "Call"
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}
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},
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{
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"inboundMissedCall": {
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"Subject": "Call Journal",
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"WhoId": "crmContactId",
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"Description": "Ligação recebida perdida",
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"Status": "Completed",
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"Priority": "Normal",
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"CallType": "Outbound",
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"CallDurationInSeconds": {
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"_prop": "crmCallDuration",
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"_type": "number",
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"_format": "seconds"
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},
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"ActivityDate": "YYYY-MM-DD",
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"TaskSubtype": "Call"
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}
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},
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{
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"outboundAnsweredCall": {
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"Subject": "Call Journal",
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"WhoId": "crmContactId",
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"Description": "Ligação realizada",
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"Status": "Completed",
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"Priority": "Normal",
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"CallType": "Outbound",
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"CallDurationInSeconds": {
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"_prop": "crmCallDuration",
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"_type": "number",
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"_format": "seconds"
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},
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"ActivityDate": "YYYY-MM-DD",
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"TaskSubtype": "Call"
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}
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},
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{
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"outboundUnansweredCall": {
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"Subject": "Call Journal",
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"WhoId": "crmContactId",
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"Description": "Ligação realizada nao atendida",
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"Status": "Completed",
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"Priority": "Normal",
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"CallType": "Outbound",
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"CallDurationInSeconds": {
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"_prop": "crmCallDuration",
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"_type": "number",
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"_format": "seconds"
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},
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"ActivityDate": "YYYY-MM-DD",
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"TaskSubtype": "Call"
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}
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}
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],
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"response": {}
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}
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}
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]
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}
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@ -0,0 +1,162 @@
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{
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"authentication": {
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"type": "oauth2",
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"crmClientId": "3MVG9JJwBBbcN47Kv0Z7EuNd19INI1Bhe7uX_Wz6M0VlMyWJD4xPKTtn_b39bGn6LmdSkKJ.aLNGdV1brj16C",
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"crmClientSecret": "870E8D51A1CA06896D966A3D92ABD885346DAD4428926E965776C479055969E7",
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"crmScopes": "full refresh_token",
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"crmPhoneTest": "5514983253326"
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},
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"crmRest": [
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{
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"authorizationEndpoint": {
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"request": {
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"requestContentType": "empty",
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"requestEncoding": "empty",
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"requestType": "Get",
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"responseType": "empty",
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"url": "https://login.salesforce.com/services/oauth2/authorize?response_type=code&client_id=crmClientId&code_challenge=bDXEJ0wxr0s369lGxHwewLULiOuyl6Y3W7QZABmn2S4&redirect_uri=crmRedirectURI&scope=crmScopes&code_challenge_method=S256"
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},
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"body": {},
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"response": {}
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}
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},
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{
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"tokenEndpoint": {
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"request": {
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"requestContentType": "none",
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"requestEncoding": "Json",
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"requestType": "Post",
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"responseType": "Json",
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"url": "https://login.salesforce.com/services/oauth2/token"
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},
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"body": {},
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"response": {}
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}
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},
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{
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"createContactRecord": {
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"request": {
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"requestContentType": "application/json",
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"requestEncoding": "Json",
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"requestType": "Post",
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"responseType": "Json",
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"url": "https://nocompany-a9-dev-ed.develop.my.salesforce.com/services/data/v61.0/sobjects/Lead"
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},
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"body": {
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"Phone": "crmPhone",
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"LastName": "crmLastName",
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"FirstName": "crmFirstName",
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"Company": "Unknown",
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"Status": "Working - Contacted"
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},
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"response": {
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"id": "id"
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}
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}
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},
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{
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"lookupContactByPhone": {
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"request": {
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"requestContentType": "application/json",
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"requestEncoding": "Json",
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"requestType": "Get",
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"responseType": "Json",
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"url": "https://nocompany-a9-dev-ed.develop.my.salesforce.com/services/data/v61.0/query/?q=SELECT+Id,Phone+FROM+Lead+WHERE+Phone='crmPhone'"
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},
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"response": {
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"phone": "records[0].Phone",
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"id": "records[0].Id"
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}
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}
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},
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{
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"callJournaling": {
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"request": {
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"requestContentType": "application/json",
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"requestEncoding": "Json",
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"requestType": "Post",
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"responseType": "Json",
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"url": "https://nocompany-a9-dev-ed.develop.my.salesforce.com/services/data/v61.0/sobjects/Task"
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},
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"calls": [
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{
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"inboundAnsweredCall": {
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"Subject": "Call Journal",
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"WhoId": "crmContactId",
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"Description": "Ligação recebida",
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"Status": "Completed",
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"Priority": "Normal",
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"CallType": "Outbound",
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"CallDurationInSeconds": {
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"_prop": "crmCallDuration",
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"_type": "number",
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"_format": "seconds"
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},
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"ActivityDate": "YYYY-MM-DD",
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"TaskSubtype": "Call"
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}
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},
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{
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"inboundMissedCall": {
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"Subject": "Call Journal",
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"WhoId": "crmContactId",
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"Description": "Ligação recebida perdida",
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"Status": "Completed",
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"Priority": "Normal",
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"CallType": "Outbound",
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"CallDurationInSeconds": {
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"_prop": "crmCallDuration",
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"_type": "number",
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"_format": "seconds"
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},
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"ActivityDate": "YYYY-MM-DD",
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"TaskSubtype": "Call"
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}
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},
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{
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"outboundAnsweredCall": {
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"Subject": "Call Journal",
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"WhoId": "crmContactId",
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"Description": "Ligação realizada",
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"Status": "Completed",
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"Priority": "Normal",
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"CallType": "Outbound",
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"CallDurationInSeconds": {
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"_prop": "crmCallDuration",
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"_type": "number",
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"_format": "seconds"
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},
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"ActivityDate": "YYYY-MM-DD",
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"TaskSubtype": "Call"
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}
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},
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{
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"outboundUnansweredCall": {
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"Subject": "Call Journal",
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"WhoId": "crmContactId",
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"Description": "Ligação realizada nao atendida",
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"Status": "Completed",
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"Priority": "Normal",
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"CallType": "Outbound",
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"CallDurationInSeconds": {
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"_prop": "crmCallDuration",
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"_type": "number",
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"_format": "seconds"
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},
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"ActivityDate": "YYYY-MM-DD",
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"TaskSubtype": "Call"
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}
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}
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],
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"response": {}
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}
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},
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{
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"redirectLink": {
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"request": {
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"url": "https://nocompany-a9-dev-ed.develop.lightning.force.com/lightning/r/Lead/crmContactId/edit?count=1&backgroundContext=%2Flightning%2Fr%2FLead%2F00Qak0000098YFhEAM%2Fview"
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}
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}
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}
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]
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}
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@ -139,9 +139,9 @@ const oauthCallBack = async (req, res) => {
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const rest = crmOauth.crm.crmRest
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const rest = crmOauth.crm.crmRest
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const salesforceUrls = rest.map(endpoint => {
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const salesforceUrls = rest.map(endpoint => {
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const key = Object.keys(endpoint)[0]
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const key = Object.keys(endpoint)[0]
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const url = endpoint[key].request.url
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const url = endpoint[key]?.request?.url
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if (url.includes("salesforce")) {
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if (url?.includes("salesforce")) {
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return `${key} URL: ${url}`
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return `${key} URL: ${url}`
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}
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}
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}).filter(Boolean)
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}).filter(Boolean)
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@ -44,6 +44,22 @@ const CallJournalingSchema = new Schema({
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response: Object
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response: Object
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})
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})
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const RedirectUrlSchema = new Schema({
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url: {
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type: String,
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required: false
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}
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})
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// const redirectLinkSchema = new Schema({
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// request: RedirectUrlSchema,
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// })
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// Define main schema
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// Define main schema
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const CRMRestSchema = new Schema({
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const CRMRestSchema = new Schema({
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authorizationEndpoint: {
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authorizationEndpoint: {
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@ -72,6 +88,9 @@ const CRMRestSchema = new Schema({
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request: RequestSchema,
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request: RequestSchema,
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response: Object
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response: Object
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},
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},
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redirectLink: {
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request: RedirectUrlSchema
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},
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callJournaling: CallJournalingSchema
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callJournaling: CallJournalingSchema
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})
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})
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@ -8,28 +8,41 @@ const CRM = require('../models/CRM')
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const createTicket = require('./createTicket')
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const createTicket = require('./createTicket')
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const lookupCRMTicket = require('./lookupCRMTicket')
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const lookupCRMTicket = require('./lookupCRMTicket')
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const sendEventTicketCreatedToSocket = require('./sendEventTicketCreatedToSocket')
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async function ticketCRM(companyId, crmPhone, crmAgent, crmFirstName = 'Username') {
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async function ticketCRM(companyId, crmPhone, crmAgent, crmFirstName = 'Username') {
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const crmFiles = await loadCRM(companyId)
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const crmFiles = await loadCRM(companyId)
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// console.log('xxxxxxxx crmFiles: ', JSON.stringify(crmFiles, null, 6))
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for (const crmConfig of crmFiles) {
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for (const crmConfig of crmFiles) {
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const { crmRest: rest, authentication } = crmConfig.crm
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const { crmRest: rest, authentication } = crmConfig.crm
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let obj = findProperty(rest, 'lookupTicket')
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// Send the edited contact/lead link url to hitphone to open on another browser tab
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let redirectLink = findProperty(rest, 'redirectLink')
|
||||||
|
|
||||||
if (obj) {
|
if (redirectLink) {
|
||||||
|
let contact = await _lookupContact(rest, authentication, crmPhone, companyId, crmFirstName)
|
||||||
|
|
||||||
|
const { contactId } = contact
|
||||||
|
|
||||||
|
const url = redirectLink?.request?.url?.replace(/crmContactId/g, contactId)
|
||||||
|
|
||||||
|
console.log('===============> Edit url rediret sended to hitphone: ', url)
|
||||||
|
|
||||||
|
sendEventTicketCreatedToSocket({ companyId, extension: crmAgent, ticketUrl: url })
|
||||||
|
}
|
||||||
|
//
|
||||||
|
|
||||||
|
|
||||||
|
// Send the ticket url link to hitphone to open on another browser tab
|
||||||
|
let obj = findProperty(rest, 'lookupTicket')
|
||||||
|
|
||||||
|
if (obj) {
|
||||||
|
|
||||||
let { url } = obj.request
|
let { url } = obj.request
|
||||||
let contact = await lookupContactByPhone(rest, authentication, crmPhone, companyId)
|
let contact = await _lookupContact(rest, authentication, crmPhone, companyId, crmFirstName)
|
||||||
|
|
||||||
if (!contact?.exist) {
|
|
||||||
contact = await createContact(companyId, rest, authentication, crmPhone, crmFirstName)
|
|
||||||
}
|
|
||||||
|
|
||||||
const crm = await CRM.findOne({
|
const crm = await CRM.findOne({
|
||||||
companyId, crmBaseURL: new URL(url.trim()).hostname
|
companyId, crmBaseURL: new URL(url.trim()).hostname
|
||||||
|
|
@ -68,6 +81,7 @@ async function ticketCRM(companyId, crmPhone, crmAgent, crmFirstName = 'Username
|
||||||
}
|
}
|
||||||
|
|
||||||
}
|
}
|
||||||
|
//
|
||||||
|
|
||||||
}
|
}
|
||||||
|
|
||||||
|
|
@ -76,6 +90,15 @@ async function ticketCRM(companyId, crmPhone, crmAgent, crmFirstName = 'Username
|
||||||
module.exports = ticketCRM
|
module.exports = ticketCRM
|
||||||
|
|
||||||
|
|
||||||
|
async function _lookupContact(rest, authentication, crmPhone, companyId, crmFirstName) {
|
||||||
|
let contact = await lookupContactByPhone(rest, authentication, crmPhone, companyId)
|
||||||
|
|
||||||
|
if (!contact?.exist) {
|
||||||
|
contact = await createContact(companyId, rest, authentication, crmPhone, crmFirstName)
|
||||||
|
}
|
||||||
|
return contact
|
||||||
|
}
|
||||||
|
|
||||||
async function _createTicket(rest, crmPhone, companyId, authentication, crmFirstName, contact, crmAgent) {
|
async function _createTicket(rest, crmPhone, companyId, authentication, crmFirstName, contact, crmAgent) {
|
||||||
let obj = findProperty(rest, 'createTicketRecord')
|
let obj = findProperty(rest, 'createTicketRecord')
|
||||||
|
|
||||||
|
|
|
||||||
Loading…
Reference in New Issue