{
   "authentication":{
      "type": "basic",
      "userName": "_INTEGRACAO_",
      "passWord": "p3G44K10366",
      "crmPhoneTest":"+5511998765123",
      "crmAccountId":"1000320"  
   },
   "crmRest":[
      {
         "createContactRecord":{
            "request":{
               "requestContentType":"application/json",
               "requestEncoding":"Json",
               "requestType":"Post",
               "responseType":"Json",
               "url":"https://my365398.crm.ondemand.com/sap/c4c/odata/v1/c4codataapi/ContactCollection"
            },
            "body":{
               "LastName":"crmLastName",
               "FirstName":"crmFirstName", 
               "Mobile":"+crmPhone", 
               "AccountID":"1000320" 
            },
            "response":{
               "id":"d.results.ContactID",
               "objectId":"d.results.ObjectID"
            }
         }
      },
      {
         "lookupContactByPhone":{
            "request":{
               "requestContentType":"application/json",
               "requestEncoding":"Json",
               "requestType":"Get",
               "responseType":"Json",
               "url":"https://my365398.crm.ondemand.com/sap/c4c/odata/v1/c4codataapi/ContactCollection?$select=ObjectID,FirstName,LastName,Email,StatusCode,StatusCodeText,Phone,Mobile,NormalisedMobile,ContactID&$filter=NormalisedMobile eq '%2BcrmPhone'"
            },
            "response":{
               "phone":"d.results[0].NormalisedMobile",
               "id":"d.results[0].ContactID",
               "objectId":"d.results[0].ObjectID"
            }
         }
      },
      {
         "callJournaling":{
            "request":{
               "requestContentType":"application/json",
               "requestEncoding":"Json",
               "requestType":"Post",
               "responseType":"Json",
               "url":"https://my365398.crm.ondemand.com/sap/c4c/odata/v1/c4codataapi/PhoneCallCollection"
            },
            "calls":[
               {
                  "inboundAnsweredCall":{
                     "Subject": "Ligação recebida",
                     "Status": "1",
                     "InitiatorCode": "2",  
                     "DataOriginTypeCode": "3",   
                     "MainAccountPartyID": "1000320",
                     "MainContactPartyID":"crmContactId" 
                  }
               }, 
               {
                  "outboundAnsweredCall":{
                     "Subject": "Ligação Realizada",
                     "Status": "1",
                     "InitiatorCode": "3",  
                     "DataOriginTypeCode": "3",   
                     "MainAccountPartyID": "1000320",
                     "MainContactPartyID":"crmContactId" 
                  }
               }               
            ]
         }
      },
      {
         "chatJournaling":{
            "request":{
               "requestContentType":"application/json",
               "requestEncoding":"Json",
               "requestType":"Post",
               "responseType":"Json",
               "url":"https://my365398.crm.ondemand.com/sap/c4c/odata/v1/c4codataapi/ContactCollection('contactObjectId')/ContactTextCollection"
            },
            "chats":[
               {
                  "chatDone":{
                     "Text": "Conversation started via WhatsApp. Conversation link: chatLink" 
                  }
               }
            ]
         }
      },
      {
         "redirectLink":{
            "request":{
               "url":"https://my365398.crm.ondemand.com/sap/public/byd/runtime?bo_ns=http%3A%2F%2Fsap.com%2FthingTypes&bo=COD_GENERIC&node=Root&operation=OnExtInspect&param.Type=COD_CONTACT_TT&param.InternalID=crmContactId"
            }
         }
      }
   ]
}