91 lines
2.9 KiB
JavaScript
91 lines
2.9 KiB
JavaScript
const flatten = require('flat')
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const unflatten = require('flat').unflatten
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const axios = require('axios')
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const CRM_Contact = require('../models/CRM_Contact')
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const CRM_Ticket = require('../models/CRM_Ticket')
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const { URL } = require('url')
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const findProperty = require('./findProperty')
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const CRM = require('../models/CRM')
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const requestConfigHeader = require('./requestConfigHeader')
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const sendEventTicketCreatedToSocket = require('./sendEventTicketCreatedToSocket')
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async function createTicket(companyId, rest, authentication, crmPhone, crmFirstName = 'Username', crmLastName = 'Last name', crmEmail = '', test = {}, crmContactId, crmAgent) {
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let { request, body, response } = findProperty(rest, 'createTicketRecord')
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const { requestContentType, requestEncoding, requestType, responseType, url } = request
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body = flatten(body)
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const mapping = {
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crmFirstName,
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crmLastName,
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crmPhone,
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crmEmail,
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crmContactId
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}
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for (const prop in body) {
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if (mapping.hasOwnProperty(body[prop])) {
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const variable = mapping[body[prop]]
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if (variable) {
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body[prop] = variable
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} else {
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if (body[prop] == 'crmLastName' && !crmLastName) {
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body[prop] = 'Username'
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}
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else
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delete body[prop]
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}
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}
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}
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body = unflatten(body)
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const { type, userName, passWord, token, crmClientId } = authentication
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//url, crmPhone, requestType, requestContentType, type, userName, passWord, token, crmClientId, data = ''
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const config = await requestConfigHeader(url, crmPhone, requestType, requestContentType, type, userName, passWord, token, crmClientId, body)
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if (test?.testing) {
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msg = `Tentanto criar ticket do numero ${crmPhone} no crm`
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sendMessageSocket({ companyId, status: 'processing', data: { request: config, msg } })
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}
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// console.log('===============> createTicket: ', JSON.stringify(config, null, 6))
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let { data } = await axios(config)
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data = flatten(data)
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let auxTicketId
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for (const prop in data) {
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const _prop = prop.replace(/^\d+\./, '').replace(/(?:^|\.)\d+\b/g, '')
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if (_prop == response?.id?.trim()) {
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auxTicketId = data[prop]
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break
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}
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}
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if (auxTicketId && !test?.testing) {
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const contact = await CRM_Contact.findOne({ companyId, crmBaseURL: new URL(url).hostname, phone: crmPhone })
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const crm = await CRM.findOne({ companyId, crmBaseURL: new URL(url).hostname })
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await CRM_Ticket.create({ companyId, contact, ticketId: auxTicketId, crm })
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sendEventTicketCreatedToSocket({ companyId, extension: crmAgent, ticketUrl: `https://app.hubspot.com/contacts/23636141/ticket/${auxTicketId}` })
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}
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return { exist: true, ticketId: auxTicketId, phone: crmPhone }
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}
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module.exports = createTicket
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