projeto-hit/frontend/src/pages/Report/index.js

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import React, { useState, useEffect, useReducer, useContext, useRef } from "react";
import MainContainer from "../../components/MainContainer";
import api from "../../services/api";
import SelectField from "../../components/Report/SelectField";
//import { data } from '../../components/Report/MTable/data';
import DatePicker1 from '../../components/Report/DatePicker'
import DatePicker2 from '../../components/Report/DatePicker'
import MTable from "../../components/Report/MTable";
import PropTypes from 'prop-types';
import Box from '@mui/material/Box';
import { AuthContext } from "../../context/Auth/AuthContext";
import { Can } from "../../components/Can";
import { Button } from "@material-ui/core";
import ReportModal from "../../components/ReportModal";
import MaterialTable from 'material-table';
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import LogoutIcon from '@material-ui/icons/CancelOutlined';
import { CSVLink } from "react-csv";
// import CircularProgress from '@mui/material/CircularProgress';
import openSocket from "socket.io-client";
const report = [{ 'value': '1', 'label': 'Atendimento por atendentes' }, { 'value': '2', 'label': 'Usuários online/offline' }]
let columns = [
{
key: 'ticket.whatsapp.name',
label: 'Loja',
},
{
key: 'id',
label: 'id Mensagem',
},
{
key: 'ticket.id',
label: 'id Conversa',
},
{
key: 'ticket.contact.name',
label: 'Cliente',
},
{
key: 'ticket.user.name',
label: 'Atendente',
},
{
key: 'body',
label: 'Mensagem',
},
{
key: 'fromMe',
label: 'Sentido',
},
{
key: 'createdAt',
label: 'Criada',
},
{
key: 'ticket.contact.number',
label: 'Telefone cliente',
},
{
key: 'ticket.queue.name',
label: 'Fila',
},
{
key: 'ticket.status',
label: 'Status',
},
{
key: 'ticket.statusChatEnd',
label: 'Status de encerramento',
}
]
//
const reducerQ = (state, action) => {
if (action.type === "DELETE_USER_STATUS") {
const userId = action.payload;
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//console.log('Entrou no delete user status userId: ', userId)
const userIndex = state.findIndex((u) => `${u.id}` === `${userId}`);
// console.log('>>>>>>>>>>>>>>>>>>>>> userIndex: ', userIndex)
if (userIndex !== -1) {
state.splice(userIndex, 1);
}
return [...state];
}
if (action.type === 'LOAD_QUERY') {
const queries = action.payload
const newQueries = []
queries.forEach((query) => {
const queryIndex = state.findIndex((q) => q.id === query.id)
if (queryIndex !== -1) {
state[queryIndex] = query
}
else {
newQueries.push(query)
}
})
return [...state, ...newQueries]
}
if (action.type === "UPDATE_STATUS_ONLINE") {
let onlineUser = action.payload
let index = -1
// console.log('sssssssssstate: ', state, ' | ONLINE USERS: onlineUser.userId ', onlineUser.userId)
if (onlineUser.sumOpen || onlineUser.sumClosed) {
index = state.findIndex((e) => ((onlineUser.sumOpen && e.id === onlineUser.sumOpen.userId) || (onlineUser.sumClosed && e.id === onlineUser.sumClosed.userId)))
}
else {
index = state.findIndex((e) => `${e.id}` === `${onlineUser.userId}`)
}
//console.log(' *********************** index: ', index)
if (index !== -1) {
// console.log('ENTROU NO INDEX')
if (!("statusOnline" in state[index])) {
state[index].statusOnline = onlineUser
}
else if ("statusOnline" in state[index]) {
state[index].statusOnline['status'] = onlineUser.status
}
if ("onlineTime" in onlineUser) {
if ("sumOnlineTime" in state[index]) {
state[index].sumOnlineTime['sum'] = (onlineUser.onlineTime).split(" ")[1]
}
else if (!("sumOnlineTime" in state[index])) {
state[index].sumOnlineTime = { userId: onlineUser.userId, sum: (onlineUser.onlineTime).split(" ")[1] }
}
}
if (onlineUser.sumOpen) {
if ("sumOpen" in state[index]) {
// console.log(' >>>>>>>>>>>>>>>>>> sumOpen 1 | state[index].sumOpen["count"]: ', state[index].sumOpen['count'], ' | onlineUser.sumOpen.count: ', onlineUser.sumOpen.count)
state[index].sumOpen['count'] = onlineUser.sumOpen.count
} else if (!("sumOpen" in state[index])) {
// console.log(' >>>>>>>>>>>>>>>>>> sumOpen 1')
state[index].sumOpen = onlineUser.sumOpen
}
}
if (onlineUser.sumClosed) {
if ("sumClosed" in state[index]) {
// console.log(' >>>>>>>>>>>>>>>>>> sumClosed 1 | state[index].sumClosed["count"]: ', state[index].sumClosed['count'], ' | onlineUser.sumClosed.count: ', onlineUser.sumClosed.count)
state[index].sumClosed['count'] = onlineUser.sumClosed.count
} else if (!("sumClosed" in state[index])) {
// console.log(' >>>>>>>>>>>>>>>>>> sumOpen 1')
state[index].sumClosed = onlineUser.sumClosed
}
}
}
return [...state]
}
if (action.type === "RESET") {
return [];
}
}
const reducer = (state, action) => {
if (action.type === "LOAD_USERS") {
const users = action.payload;
const newUsers = [];
users.forEach((user) => {
const userIndex = state.findIndex((u) => u.id === user.id);
if (userIndex !== -1) {
state[userIndex] = user;
} else {
newUsers.push(user);
}
});
return [...state, ...newUsers];
}
if (action.type === "DELETE_USER") {
const userId = action.payload;
const userIndex = state.findIndex((u) => u.id === userId);
if (userIndex !== -1) {
state.splice(userIndex, 1);
}
return [...state];
}
if (action.type === "RESET") {
return [];
}
};
function Item(props) {
const { sx, ...other } = props;
return (
<Box
sx={{
bgcolor: (theme) => (theme.palette.mode === 'dark' ? '#101010' : '#fff'),
color: (theme) => (theme.palette.mode === 'dark' ? 'grey.300' : 'grey.800'),
border: '1px solid',
borderColor: (theme) =>
theme.palette.mode === 'dark' ? 'grey.800' : 'grey.300',
p: 1,
m: 1,
borderRadius: 2,
fontSize: '0.875rem',
fontWeight: '700',
...sx,
}}
{...other}
/>
);
}
Item.propTypes = {
sx: PropTypes.oneOfType([
PropTypes.arrayOf(
PropTypes.oneOfType([PropTypes.func, PropTypes.object, PropTypes.bool]),
),
PropTypes.func,
PropTypes.object,
]),
};
let columnsData = [
{ title: 'Unidade', field: 'whatsapp.name' },
{ title: 'Atendente', field: 'user.name' },
{ title: 'Contato', field: 'contact.number' },
{ title: 'Nome', field: 'contact.name' },
{ title: 'Assunto', field: 'queue.name' },
{ title: 'Status', field: 'status' },
{ title: 'Criado', field: 'createdAt' },
//{title: 'Atualizado', field: 'updatedAt'},
{ title: 'Status de encerramento', field: 'statusChatEnd' }];
const Report = () => {
const csvLink = useRef()
const { user: userA } = useContext(AuthContext);
//--------
const [searchParam] = useState("");
const [loading, setLoading] = useState(false);
const [hasMore, setHasMore] = useState(false);
const [pageNumberTickets, setTicketsPageNumber] = useState(1);
const [totalCountTickets, setTotalCountTickets] = useState(0);
const [pageNumber, setPageNumber] = useState(1);
const [users, dispatch] = useReducer(reducer, []);
//const [columns, setColums] = useState([])
const [startDate, setDatePicker1] = useState(new Date())
const [endDate, setDatePicker2] = useState(new Date())
const [userId, setUser] = useState(null)
const [query, dispatchQ] = useReducer(reducerQ, [])
const [dataCSV, setDataCSV] = useState([])
const [isMount, setIsMount] = useState(true);
const [reportOption, setReport] = useState('1')
const [reporList,] = useState(report)
const [profile, setProfile] = useState('')
const [dataRows, setData] = useState([]);
useEffect(() => {
dispatch({ type: "RESET" });
dispatchQ({ type: "RESET" })
setTicketsPageNumber(1)
setPageNumber(1);
}, [searchParam, profile]);
useEffect(() => {
//setLoading(true);
const delayDebounceFn = setTimeout(() => {
const fetchUsers = async () => {
try {
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//console.log('profile: ', profile)
const { data } = await api.get("/users/", {
params: { searchParam, pageNumber, profile },
});
dispatch({ type: "LOAD_USERS", payload: data.users });
//setHasMore(data.hasMore);
//setLoading(false);
} catch (err) {
console.log(err);
}
};
fetchUsers();
}, 500);
return () => clearTimeout(delayDebounceFn);
}, [searchParam, pageNumber, reportOption, profile]);
useEffect(() => {
//setLoading(true);
const delayDebounceFn = setTimeout(() => {
setLoading(true);
const fetchQueries = async () => {
try {
if (reportOption === '1') {
const { data } = await api.get("/reports/", { params: { userId, startDate, endDate, pageNumber: pageNumberTickets }, });
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// console.log('dataQuery: ', data)
// console.log('pageNumberTickets: ', pageNumberTickets)
// dispatchQ({ type: "RESET" })
dispatchQ({ type: "LOAD_QUERY", payload: data.tickets });
setHasMore(data.hasMore);
setTotalCountTickets(data.count)
setLoading(false);
}
else if (reportOption === '2') {
const dataQuery = await api.get("/reports/user/services", { params: { userId, startDate, endDate }, });
dispatchQ({ type: "RESET" })
dispatchQ({ type: "LOAD_QUERY", payload: dataQuery.data });
//setLoading(false);
// console.log('REPORT 2 dataQuery : ', dataQuery.data)
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//console.log()
}
} catch (err) {
console.log(err);
}
};
fetchQueries();
}, 500);
return () => clearTimeout(delayDebounceFn);
}, [userId, startDate, endDate, reportOption, pageNumberTickets, totalCountTickets]);
// Get from child 1
const datePicker1Value = (data) => {
setDatePicker1(data)
}
// Get from child 2
const datePicker2Value = (data) => {
setDatePicker2(data)
}
// Get from child 3
const textFieldSelectUser = (data) => {
setUser(data)
}
// Get from report option
const reportValue = (data) => {
setReport(data)
// console.log(' data: ', data)
}
useEffect(() => {
if (reportOption === '1') {
setProfile('')
}
else if (reportOption === '2') {
setProfile('user')
}
}, [reportOption])
const handleCSVMessages = () => {
const fetchQueries = async () => {
try {
const dataQuery = await api.get("/reports/messages", { params: { userId, startDate, endDate }, });
console.log('dataQuery messages: ', dataQuery.data)
if (dataQuery.data.length > 0) {
let dataCSVFormat = dataQuery.data;
for (var i = 0; i < dataCSVFormat.length; i++) {
if (dataCSVFormat[i].fromMe) {
dataCSVFormat[i].fromMe = 'Atendente'
}
else {
dataCSVFormat[i].fromMe = 'Cliente'
}
}
setDataCSV(dataCSVFormat)
setIsMount(false);
}
} catch (err) {
console.log(err);
}
};
fetchQueries();
}
useEffect(() => {
if (isMount) {
return;
}
csvLink.current.link.click()
}, [dataCSV, isMount, csvLink]);
useEffect(() => {
if (reportOption === '2') {
const socket = openSocket(process.env.REACT_APP_BACKEND_URL);
socket.on("onlineStatus", (data) => {
// setLoading(true);
let date = new Date().toLocaleDateString('pt-BR').split('/')
let dateToday = `${date[2]}-${date[1]}-${date[0]}`
// console.log('date: ', new Date(startDate).toLocaleDateString('pt-BR'))
// console.log('date2: ', startDate)
if (data.action === "logout" || (data.action === "update" &&
((`${startDate}` === `${endDate}`) && (`${endDate}` === `${dateToday}`) && (`${startDate}` === `${dateToday}`)))) {
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//console.log('UPDATE FROM ONLINE/OFFLINE LOGED USERS: ', data.userOnlineTime, ' | data.action : ', data.action)
dispatchQ({ type: "UPDATE_STATUS_ONLINE", payload: data.userOnlineTime });
}
else if (data.action === "delete") {
dispatchQ({ type: "DELETE_USER_STATUS", payload: data.userOnlineTime });
}
// setLoading(false);
});
socket.on("user", (data) => {
if (data.action === "delete") {
// console.log(' entrou no delete user: ', data)
dispatch({ type: "DELETE_USER", payload: +data.userId });
}
});
return () => {
socket.disconnect();
};
}
else if (reportOption === "1") {
dispatchQ({ type: "RESET" })
setTicketsPageNumber(1)
}
}, [reportOption, startDate, endDate, userId]);
// const handleDeleteRows = (id) => {
// let _data = [...dataRows];
// _data.forEach(rd => {
// _data = _data.filter(t => t.id !== id);
// });
// setData(_data);
// };
useEffect(() => {
//if (!loading) {
// setData(query.map(({ scheduleReminder, ...others }) => (
// { ...others, 'scheduleReminder': `${others.statusChatEndId}` === '3' ? 'Agendamento' : 'Lembrete' }
// )))
// }
setData(query.map((column) => { return { ...column } }))
}, [query])
const handleLogouOnlineUser = async (userId) => {
try {
await api.get(`/users/logout/${userId}`);
//toast.success(("Desloged!"));
//handleDeleteRows(scheduleId)
} catch (err) {
// toastError(err);
}
};
const loadMore = () => {
setTicketsPageNumber((prevState) => prevState + 1);
};
const handleScroll = (e) => {
if (!hasMore || loading) return;
const { scrollTop, scrollHeight, clientHeight } = e.currentTarget;
// console.log('scrollTop: ', scrollTop,
// ' | scrollHeight: ', scrollHeight,
// ' | clientHeight: ', clientHeight,
// ' | scrollHeight - (scrollTop + 1): ', scrollHeight - (scrollTop + 1))
if (scrollHeight - (scrollTop + 1) < clientHeight) {
loadMore();
// e.currentTarget.scrollTo(0, 200);
}
};
return (
<Can
role={userA.profile}
perform="ticket-report:show"
yes={() => (
<MainContainer>
<Box sx={{ display: 'grid', gridTemplateColumns: 'repeat(3, 1fr)' }}>
<Item><SelectField func={textFieldSelectUser} emptyField={true} header={'Usuário'} currencies={users.map((obj) => {
return { 'value': obj.id, 'label': obj.name }
})} /></Item>
<Item><DatePicker1 func={datePicker1Value} minDate={false} startEmpty={false} title={'Data inicio'} /></Item>
<Item><DatePicker2 func={datePicker2Value} minDate={false} startEmpty={false} title={'Data fim'} /></Item>
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<Item sx={{ display: 'grid', gridColumn: '4 / 5', }}>
<ReportModal currencies={reporList} func={reportValue} reportOption={reportOption} />
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<div style={{ margin: '2px' }}></div>
{reportOption === '1' &&
<div>
<Button style={{display: "none"}}
variant="contained"
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color="primary"
onClick={(e) => {
handleCSVMessages()
}}
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>
{"CSV ALL"}
</Button>
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<div>
<CSVLink
data={dataCSV}
headers={columns}
filename={'Relatorio_detalhado_atendimento_atendentes.csv'}
target={'_blank'}
ref={csvLink} />
</div>
</div>
}
</Item>
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</Box>
<Box sx={{
display: 'grid',
}}>
<Item sx={{ gridColumn: '1', gridRow: 'span 1' }}>
{reportOption === '1' &&
// <div onScroll={handleScroll} style={{ height: 400, overflowY: "scroll" }}>
// </div>
<>
<MTable data={query}
columns={columnsData}
hasChild={true}
removeClickRow={false}
handleScroll={handleScroll}
table_title={'Atendimento por atendentes'} />
</>
}
{reportOption === '2' &&
<MaterialTable
localization={{
header: {
actions: 'Deslogar'
},
}}
title="Usuários online/offline"
columns={
[
// { title: 'Foto', field: 'ticket.contact.profilePicUrl', render: rowData => <img src={rowData['ticket.contact.profilePicUrl']} alt="imagem de perfil do whatsapp" style={{ width: 40, borderRadius: '50%' }} /> },
{ title: 'Nome', field: 'name', cellStyle: { whiteSpace: 'nowrap' }, },
{
title: 'Status', field: 'statusOnline.status',
cellStyle: (e, rowData) => {
if (rowData['statusOnline'] && rowData['statusOnline'].status) {
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if (rowData['statusOnline'].status === 'offline') {
return { color: "red" };
}
else if (rowData['statusOnline'].status === 'online') {
return { color: "green" };
}
else if (rowData['statusOnline'].status === 'logout...') {
return { color: "orange" };
}
else if (rowData['statusOnline'].status === 'waiting...') {
return { color: "orange" };
}
}
},
},
{ title: 'Tempo online', field: 'sumOnlineTime.sum' },
{ title: 'Data inicio', field: 'startDate' },
{ title: 'Data fim', field: 'endDate' },
{ title: 'Em atendimento', field: 'sumOpen.count' },
{ title: 'Finalizado', field: 'sumClosed.count' },
]
}
data={dataRows}
// icons={tableIcons}
actions={[
(rowData) => {
if (rowData.statusOnline &&
rowData.statusOnline['status'] &&
rowData.statusOnline['status'] === 'online') {
return {
icon: LogoutIcon,
tooltip: 'deslogar',
disable: false,
onClick: (event, rowData) => {
// console.log(' ROW DATA INFO: ', rowData, ' | rowData: ', rowData.id)
handleLogouOnlineUser(rowData.id)
}
}
}
}
]}
options={
{
search: true,
selection: false,
paging: false,
padding: 'dense',
sorting: true,
//loadingType: 'linear',
searchFieldStyle: {
width: 300,
},
pageSize: 20,
headerStyle: {
position: "sticky",
top: "0"
},
maxBodyHeight: "400px",
rowStyle: {
fontSize: 14,
}
// cellStyle: (rowData) => {
// return {
// fontSize: 12,
// color: "#fff",
// };
// }
}}
/>
}
</Item>
</Box>
</MainContainer>
)}
/>
)
};
export default Report;