74 lines
3.8 KiB
TypeScript
74 lines
3.8 KiB
TypeScript
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import { Sequelize, } from "sequelize";
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const dbConfig = require("../../config/database");
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const sequelize = new Sequelize(dbConfig);
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const { QueryTypes } = require('sequelize');
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interface Request {
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startDate: string;
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endDate: string;
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status: string;
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clientChatStart: boolean;
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userId?: string | number;
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}
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const CountTicketsByUserQueue = async ({ startDate, endDate, status, clientChatStart, userId }: Request): Promise<any[]> => {
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let usersQueueInfo = []
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if (clientChatStart) {
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if (userId) {
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// CONSULTANDO POR CONVERSAS INICIADAS PELO CLIENTE
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usersQueueInfo = await sequelize.query(`select Users.id as userId, Tickets.status, Queues.id as queueId, Queues.name as queueName, \
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(select count(id) from Tickets where userId = Users.id and Tickets.status = '${status}' and Tickets.queueId = Queues.id \
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and (date(Tickets.createdAt) BETWEEN '${startDate} 00:00:00.000000' AND '${endDate} 23:59:59.999999')) as totAttendance \
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from Tickets inner join Users inner join Queues on Tickets.queueId = Queues.id and Tickets.userId = Users.id and Tickets.status = '${status}' \
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and (date(Tickets.createdAt) BETWEEN '${startDate} 00:00:00.000000' AND '${endDate} 23:59:59.999999') and Users.id = '${userId}' group by Users.email, Queues.name;`, { type: QueryTypes.SELECT });
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} else {
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// CONSULTANDO POR CONVERSAS INICIADAS PELO CLIENTE
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usersQueueInfo = await sequelize.query(`select Users.id as userId, Tickets.status, Queues.id as queueId, Queues.name as queueName, \
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(select count(id) from Tickets where userId = Users.id and Tickets.status = '${status}' and Tickets.queueId = Queues.id \
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and (date(Tickets.createdAt) BETWEEN '${startDate} 00:00:00.000000' AND '${endDate} 23:59:59.999999')) as totAttendance \
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from Tickets inner join Users inner join Queues on Tickets.queueId = Queues.id and Tickets.userId = Users.id and Tickets.status = '${status}' \
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and (date(Tickets.createdAt) BETWEEN '${startDate} 00:00:00.000000' AND '${endDate} 23:59:59.999999') group by Users.email, Queues.name;`, { type: QueryTypes.SELECT });
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}
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}
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else {
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if (userId) {
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// CONSULTANDO POR CONVERSAS INICIADAS PELO ATENDENTE
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usersQueueInfo = await sequelize.query(`select Users.id as userId, Tickets.status, \
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(select count(id) from Tickets where userId = Users.id and Tickets.status = '${status}' and Tickets.queueId is null \
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and (date(Tickets.createdAt) BETWEEN '${startDate} 00:00:00.000000' AND '${endDate} 23:59:59.999999')) as totAttendance \
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from Tickets inner join Users on \
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Tickets.queueId is null and Tickets.userId = Users.id and Tickets.status = '${status}' \
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and (date(Tickets.createdAt) BETWEEN '${startDate} 00:00:00.000000' AND '${endDate} 23:59:59.999999') and Users.id = '${userId}' group by Users.email;`, { type: QueryTypes.SELECT });
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}
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else {
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// CONSULTANDO POR CONVERSAS INICIADAS PELO ATENDENTE
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usersQueueInfo = await sequelize.query(`select Users.id as userId, Tickets.status, \
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(select count(id) from Tickets where userId = Users.id and Tickets.status = '${status}' and Tickets.queueId is null \
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and (date(Tickets.createdAt) BETWEEN '${startDate} 00:00:00.000000' AND '${endDate} 23:59:59.999999')) as totAttendance \
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from Tickets inner join Users on \
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Tickets.queueId is null and Tickets.userId = Users.id and Tickets.status = '${status}' \
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and (date(Tickets.createdAt) BETWEEN '${startDate} 00:00:00.000000' AND '${endDate} 23:59:59.999999') group by Users.email;`, { type: QueryTypes.SELECT });
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}
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}
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return usersQueueInfo;
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};
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export default CountTicketsByUserQueue;
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