2022-01-15 18:32:46 +00:00
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//relatorio
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2022-08-08 16:47:28 +00:00
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import { Request, Response } from "express";
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import AppError from "../errors/AppError";
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2022-01-15 18:32:46 +00:00
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import ShowTicketReport from "../services/TicketServices/ShowTicketReport";
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2022-04-18 14:12:49 +00:00
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import ShowMessageReport from "../services/MessageServices/ShowMessageReport";
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2022-08-08 16:47:28 +00:00
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import onlineUserService from "../services/UserServices/CreateOrUpdateOnlineUserService";
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2022-05-06 22:49:45 +00:00
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import User from "../models/User";
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import Queue from "../models/Queue";
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import UserOnlineTime from "../models/UserOnlineTime";
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2022-08-08 16:47:28 +00:00
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import { Op, Sequelize, literal } from "sequelize";
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2024-02-28 13:48:36 +00:00
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import format from "date-fns/format";
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import ptBR from "date-fns/locale/pt-BR";
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2022-05-06 22:49:45 +00:00
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import { splitDateTime } from "../helpers/SplitDateTime";
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import ListUserOnlineOffline from "../services/UserServices/ListUsersOnlineOfflineService";
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import ListUserParamiterService from "../services/UserServices/ListUserParamiterService";
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2022-05-16 02:48:06 +00:00
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import ShowUserServiceReport from "../services/UserServices/ShowUserServiceReport";
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2022-08-08 16:47:28 +00:00
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import CountTicketsByUserQueue from "../services/UserServices/CountTicketsByUserQueue";
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import ShowQueuesByUser from "../services/UserServices/ShowQueuesByUser";
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2022-08-29 01:09:00 +00:00
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import { getIO } from "../libs/socket";
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2022-12-27 14:25:50 +00:00
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import { Json } from "sequelize/types/lib/utils";
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2024-03-21 21:33:00 +00:00
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import ReportByNumberQueueService from "../services/ReportServices/ReportByNumberQueueService";
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2022-01-15 18:32:46 +00:00
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2022-01-25 14:24:05 +00:00
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type IndexQuery = {
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2022-08-08 16:47:28 +00:00
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userId: string;
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startDate: string;
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endDate: string;
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2024-02-28 13:48:36 +00:00
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createdOrUpdated: string;
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queueId: string;
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2022-08-08 16:47:28 +00:00
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pageNumber: string;
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2024-02-01 20:46:23 +00:00
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userQueues: [];
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2022-08-08 16:47:28 +00:00
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};
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2022-01-25 14:24:05 +00:00
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2022-08-29 01:09:00 +00:00
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type ReportOnQueue = {
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userId: string;
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identifier: string;
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2024-02-28 13:48:36 +00:00
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};
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2022-01-25 14:24:05 +00:00
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2024-02-28 13:48:36 +00:00
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export const reportUserByDateStartDateEnd = async (
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req: Request,
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res: Response
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): Promise<Response> => {
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2024-01-30 12:50:37 +00:00
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if (
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req.user.profile !== "master" &&
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req.user.profile !== "admin" &&
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req.user.profile !== "supervisor"
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) {
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2022-08-08 16:47:28 +00:00
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throw new AppError("ERR_NO_PERMISSION", 403);
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}
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2022-07-28 17:55:23 +00:00
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2024-02-28 13:48:36 +00:00
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const {
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userId,
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startDate,
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endDate,
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pageNumber,
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userQueues,
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createdOrUpdated,
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queueId
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2024-03-21 21:33:00 +00:00
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} = req.query as IndexQuery;
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2024-03-01 20:47:18 +00:00
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2024-02-28 13:48:36 +00:00
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const { tickets, count, hasMore } = await ShowTicketReport({
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userId,
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startDate,
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endDate,
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pageNumber,
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createdOrUpdated,
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queueId
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});
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2022-07-28 17:55:23 +00:00
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2024-02-28 13:48:36 +00:00
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const queues = await Queue.findAll({ attributes: ["id", "name"] });
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2024-01-30 12:50:37 +00:00
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2024-02-28 13:48:36 +00:00
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return res.status(200).json({ tickets, count, hasMore, queues });
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2022-01-15 18:32:46 +00:00
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};
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2024-02-28 13:48:36 +00:00
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export const reportUserService = async (
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req: Request,
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res: Response
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): Promise<Response> => {
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if (
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req.user.profile !== "master" &&
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req.user.profile !== "admin" &&
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req.user.profile !== "supervisor"
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) {
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2022-08-08 16:47:28 +00:00
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throw new AppError("ERR_NO_PERMISSION", 403);
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}
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2024-02-28 13:48:36 +00:00
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const { userId, startDate, endDate } = req.query as IndexQuery;
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2024-01-29 11:48:20 +00:00
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// let usersProfile = await ListUserParamiterService({ profile: 'user' })
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let usersProfile = await ListUserParamiterService({
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2024-01-29 17:17:42 +00:00
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profiles: ["user", "supervisor"],
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2024-01-29 11:48:20 +00:00
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raw: true
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});
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2022-05-16 02:48:06 +00:00
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2024-02-28 13:48:36 +00:00
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const sumUserOlineTime = await ShowUserServiceReport({
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startDate,
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endDate,
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userId
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});
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const closedByUser = await ShowUserServiceReport({
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startDate,
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endDate,
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ticketStatus: "closed",
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userId
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});
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const openByUser = await ShowUserServiceReport({
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startDate,
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endDate,
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ticketStatus: "open",
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userId
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});
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2022-08-08 16:47:28 +00:00
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2024-02-28 13:48:36 +00:00
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let dateTime = splitDateTime(
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new Date(format(new Date(), "yyyy-MM-dd HH:mm:ss", { locale: ptBR }))
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);
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const onlineUsers = await ListUserOnlineOffline({ date: dateTime.fullDate });
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2022-08-08 16:47:28 +00:00
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2024-02-28 13:48:36 +00:00
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const openByUserOnQueue = await CountTicketsByUserQueue({
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startDate: startDate,
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endDate: endDate,
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status: "open",
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clientChatStart: true
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});
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const openByUserOutQueue = await CountTicketsByUserQueue({
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startDate: startDate,
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endDate: endDate,
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status: "open",
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clientChatStart: false
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});
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2022-08-08 16:47:28 +00:00
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2024-02-28 13:48:36 +00:00
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const closedByUserOnQueue = await CountTicketsByUserQueue({
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startDate: startDate,
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endDate: endDate,
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status: "closed",
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clientChatStart: true
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});
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const closedUserOutQueue = await CountTicketsByUserQueue({
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startDate: startDate,
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endDate: endDate,
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status: "closed",
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clientChatStart: false
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});
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2022-08-08 16:47:28 +00:00
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// let openQueueInOut = openByUserOnQueue.concat(openByUserOutQueue)
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// let closedQueueInOut = closedByUserOnQueue.concat(closedUserOutQueue)
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2024-02-28 13:48:36 +00:00
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const queuesByUser = await ShowQueuesByUser({ profile: "user" });
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2022-08-08 16:47:28 +00:00
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2024-02-28 13:48:36 +00:00
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let openCloseOnQueue = openByUserOnQueue.concat(closedByUserOnQueue);
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let openCloseOutQueue = openByUserOutQueue.concat(closedUserOutQueue);
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2022-12-27 14:25:50 +00:00
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// console.log('onlineUsers: ',JSON.parse(JSON.stringify(onlineUsers)))
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// console.log('sumUserOlineTime: ', JSON.parse(JSON.stringify(sumUserOlineTime)))
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2022-08-08 16:47:28 +00:00
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for (let i = 0; i < queuesByUser.length; i++) {
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2024-02-28 13:48:36 +00:00
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queuesByUser[i].countOpen = 0;
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queuesByUser[i].countClosed = 0;
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2022-08-08 16:47:28 +00:00
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for (let x = 0; x < openCloseOnQueue.length; x++) {
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2024-02-28 13:48:36 +00:00
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if (
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queuesByUser[i].userId == openCloseOnQueue[x].userId &&
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queuesByUser[i].queueId == openCloseOnQueue[x].queueId &&
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openCloseOnQueue[x].status == "open"
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) {
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queuesByUser[i].countOpen = openCloseOnQueue[x].totAttendance;
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} else if (
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queuesByUser[i].userId == openCloseOnQueue[x].userId &&
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queuesByUser[i].queueId == openCloseOnQueue[x].queueId &&
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openCloseOnQueue[x].status == "closed"
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) {
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queuesByUser[i].countClosed = openCloseOnQueue[x].totAttendance;
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2022-08-08 16:47:28 +00:00
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}
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}
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}
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usersProfile.map((user: any) => {
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2024-02-28 13:48:36 +00:00
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let index = sumUserOlineTime.findIndex((e: any) => e.userId == user.id);
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2022-08-08 16:47:28 +00:00
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if (index != -1) {
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user.sumOnlineTime = sumUserOlineTime[index];
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2022-12-27 14:25:50 +00:00
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// console.log('user.sumOlineTime: 'user.sumOnlineTime)
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2022-04-18 14:12:49 +00:00
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}
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2024-02-28 13:48:36 +00:00
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index = closedByUser.findIndex((e: any) => e.userId == user.id);
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2022-08-08 16:47:28 +00:00
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if (index != -1) {
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user.sumClosed = closedByUser[index];
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}
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2024-02-28 13:48:36 +00:00
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index = openByUser.findIndex((e: any) => e.userId == user.id);
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2022-08-08 16:47:28 +00:00
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if (index != -1) {
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2024-02-28 13:48:36 +00:00
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user.sumOpen = openByUser[index];
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2022-08-08 16:47:28 +00:00
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}
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// OPEN, CLOSED TICKETS STARTED BY USERS
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2024-02-28 13:48:36 +00:00
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let openClosedOutQueue = {};
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let open = openCloseOutQueue.filter(
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e => e.userId == user.id && e.status == "open"
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);
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let closed = openCloseOutQueue.filter(
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e => e.userId == user.id && e.status == "closed"
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);
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2022-08-08 16:47:28 +00:00
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openClosedOutQueue = {
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...openClosedOutQueue,
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userId: user.id,
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countOpen: open && open.length > 0 ? open[0].totAttendance : 0,
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countClosed: closed && closed.length > 0 ? closed[0].totAttendance : 0
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2024-02-28 13:48:36 +00:00
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};
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2022-08-08 16:47:28 +00:00
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2024-02-28 13:48:36 +00:00
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user.openClosedOutQueue = openClosedOutQueue;
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2022-08-08 16:47:28 +00:00
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// OPEN, CLOSED TICKETS STARTED BY CLIENTS
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2024-02-28 13:48:36 +00:00
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let openClosedInQueue = queuesByUser.filter(e => e.userId == user.id);
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2022-08-08 16:47:28 +00:00
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if (openClosedInQueue && openClosedInQueue.length > 0) {
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2024-02-28 13:48:36 +00:00
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user.openClosedInQueue = openClosedInQueue;
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2022-08-08 16:47:28 +00:00
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}
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2024-02-28 13:48:36 +00:00
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index = onlineUsers.findIndex((e: any) => e.userId == user.id);
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2022-08-08 16:47:28 +00:00
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if (index != -1) {
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2024-02-28 13:48:36 +00:00
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user.statusOnline = onlineUsers[index];
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2022-08-08 16:47:28 +00:00
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}
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2024-02-28 13:48:36 +00:00
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if (startDate.length > 0 && startDate.split("-").length == 3) {
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let date = startDate.split("-");
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user.startDate = `${date[2]}/${date[1]}/${date[0]}`;
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2022-08-08 16:47:28 +00:00
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}
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2024-02-28 13:48:36 +00:00
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if (endDate.length > 0 && endDate.split("-").length == 3) {
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let date = endDate.split("-");
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user.endDate = `${date[2]}/${date[1]}/${date[0]}`;
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2022-08-08 16:47:28 +00:00
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}
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2024-02-28 13:48:36 +00:00
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});
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2022-08-08 16:47:28 +00:00
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2024-02-28 13:48:36 +00:00
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return res.status(200).json({ usersProfile: usersProfile });
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2022-08-08 16:47:28 +00:00
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};
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2024-02-28 13:48:36 +00:00
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export const reportMessagesUserByDateStartDateEnd = async (
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req: Request,
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res: Response
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): Promise<Response> => {
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2024-01-30 12:50:37 +00:00
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if (
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req.user.profile !== "master" &&
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req.user.profile !== "admin" &&
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req.user.profile !== "supervisor"
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) {
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2022-08-08 16:47:28 +00:00
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throw new AppError("ERR_NO_PERMISSION", 403);
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}
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2024-02-28 13:48:36 +00:00
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const { userId, startDate, endDate } = req.query as IndexQuery;
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2022-08-08 16:47:28 +00:00
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2022-08-29 01:09:00 +00:00
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let data_query_messages = await ShowMessageReport(userId, startDate, endDate);
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2022-08-16 19:40:59 +00:00
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2022-08-29 01:09:00 +00:00
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for (var i = 0; i < data_query_messages.length; i++) {
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2022-08-16 19:40:59 +00:00
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if (data_query_messages[i].fromMe) {
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2024-02-28 13:48:36 +00:00
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data_query_messages[i].fromMe = "Atendente";
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} else {
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data_query_messages[i].fromMe = "Cliente";
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2022-08-16 19:40:59 +00:00
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}
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2024-02-28 13:48:36 +00:00
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data_query_messages[i].id = i + 1;
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2022-08-16 19:40:59 +00:00
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2024-02-28 13:48:36 +00:00
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console.log("data_query_messages: ", data_query_messages[i]);
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2022-08-16 19:40:59 +00:00
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}
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2022-08-08 16:47:28 +00:00
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return res.status(200).json(data_query_messages);
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2022-04-18 14:12:49 +00:00
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};
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2024-02-28 13:48:36 +00:00
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export const reportOnQueue = async (
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req: Request,
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res: Response
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): Promise<Response> => {
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2022-08-29 01:09:00 +00:00
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// console.log(req.body)
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2024-02-28 13:48:36 +00:00
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const { adminId, identifier, queueStatus, file } = req.body;
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2022-08-29 01:09:00 +00:00
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const io = getIO();
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io.emit("queryOnQueueStatus", {
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action: "update",
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queryOnQueue: {
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adminId: adminId,
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identifier: identifier,
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queueStatus: queueStatus,
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file: file
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}
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});
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2024-02-28 13:48:36 +00:00
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return res.status(200).json({ message: "ok" });
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2022-08-29 01:09:00 +00:00
|
|
|
};
|
2024-03-21 21:33:00 +00:00
|
|
|
|
|
|
|
export const reportService = async (
|
|
|
|
req: Request,
|
|
|
|
res: Response
|
|
|
|
): Promise<Response> => {
|
|
|
|
if (
|
|
|
|
req.user.profile !== "master" &&
|
|
|
|
req.user.profile !== "admin" &&
|
|
|
|
req.user.profile !== "supervisor"
|
|
|
|
) {
|
|
|
|
throw new AppError("ERR_NO_PERMISSION", 403);
|
|
|
|
}
|
|
|
|
|
|
|
|
const { startDate, endDate, queueId } = req.query as IndexQuery;
|
|
|
|
|
|
|
|
console.log(
|
|
|
|
`startDate: ${startDate} | endDate: ${endDate} | queueId: ${queueId}`
|
|
|
|
);
|
|
|
|
|
|
|
|
const reportService = await ReportByNumberQueueService({
|
|
|
|
startDate,
|
|
|
|
endDate
|
|
|
|
});
|
|
|
|
|
|
|
|
return res.status(200).json({ reportService });
|
|
|
|
};
|
|
|
|
|
|
|
|
export const reportServiceByQueue = async (
|
|
|
|
req: Request,
|
|
|
|
res: Response
|
|
|
|
): Promise<Response> => {
|
|
|
|
if (
|
|
|
|
req.user.profile !== "master" &&
|
|
|
|
req.user.profile !== "admin" &&
|
|
|
|
req.user.profile !== "supervisor"
|
|
|
|
) {
|
|
|
|
throw new AppError("ERR_NO_PERMISSION", 403);
|
|
|
|
}
|
|
|
|
|
|
|
|
const { startDate, endDate, queueId } = req.query as IndexQuery;
|
|
|
|
|
2024-03-25 19:00:24 +00:00
|
|
|
|
2024-03-21 21:33:00 +00:00
|
|
|
const reportService = await ReportByNumberQueueService({
|
|
|
|
startDate,
|
|
|
|
endDate,
|
|
|
|
queue: true
|
|
|
|
});
|
|
|
|
|
|
|
|
return res.status(200).json({ reportService });
|
|
|
|
};
|