projeto-hit/backend/src/services/TicketServices/ShowTicketReport.ts

import Ticket from "../../models/Ticket";
import AppError from "../../errors/AppError";
import Contact from "../../models/Contact";
import User from "../../models/User";
import Queue from "../../models/Queue";

import Message from "../../models/Message";
import { userInfo } from "os";

import { Op, where } from "sequelize";

import { Sequelize } from "sequelize";
import moment from "moment";

import { startOfDay, endOfDay, parseISO, getDate } from "date-fns";
import { string } from "yup/lib/locale";
import Whatsapp from "../../models/Whatsapp";

interface Request {
  userId: string | number;
  startDate: string;
  endDate: string;
  createdOrUpdated?: string;
  queueId?: string;
  pageNumber?: string;
}

interface Response {
  tickets: Ticket[];
  count: number;
  hasMore: boolean;
}

//Report by user, startDate, endDate
const ShowTicketReport = async ({
  userId,
  startDate,
  endDate,
  pageNumber = "1",
  createdOrUpdated = "created",
  queueId
}: Request): Promise<Response> => {
  let where_clause = {};

  if (userId == "0") {
    if (createdOrUpdated == "updated") {
      where_clause = {
        updatedAt: {
          [Op.gte]: startDate + " 00:00:00.000000",
          [Op.lte]: endDate + " 23:59:59.999999"
        }
      };
    } else if (createdOrUpdated == "created") {
      where_clause = {
        createdAt: {
          [Op.gte]: startDate + " 00:00:00.000000",
          [Op.lte]: endDate + " 23:59:59.999999"
        }
      };
    }

    if (queueId) {
      where_clause = { ...where_clause, queueId };
    }
  } else {
    if (createdOrUpdated == "updated") {
      where_clause = {
        userid: userId,
        updatedAt: {
          [Op.gte]: startDate + " 00:00:00.000000",
          [Op.lte]: endDate + " 23:59:59.999999"
        }
      };
    } else if (createdOrUpdated == "created") {
      where_clause = {
        userid: userId,
        createdAt: {
          [Op.gte]: startDate + " 00:00:00.000000",
          [Op.lte]: endDate + " 23:59:59.999999"
        }
      };
    }
  }

  const limit = 40;
  const offset = limit * (+pageNumber - 1);

  const { count, rows: tickets } = await Ticket.findAndCountAll({
    where: where_clause,
    limit,
    offset,
    //attributes: ['id', 'status', 'createdAt', 'updatedAt'],

    attributes: [
      "id",
      "status",
      "statusChatEnd",
      [
        Sequelize.fn(
          "DATE_FORMAT",
          Sequelize.col("Ticket.createdAt"),
          "%d/%m/%Y %H:%i:%s"
        ),
        "createdAt"
      ],
      [
        Sequelize.fn(
          "DATE_FORMAT",
          Sequelize.col("Ticket.updatedAt"),
          "%d/%m/%Y %H:%i:%s"
        ),
        "updatedAt"
      ]
    ],

    include: [
      {
        model: Message,
        required: true,
        separate: true,

        // attributes: ['body', 'read', 'mediaType','fromMe', 'mediaUrl','createdAt'],

        attributes: [
          "body",
          "read",
          "mediaType",
          "fromMe",
          "mediaUrl",
          [
            Sequelize.fn(
              "DATE_FORMAT",
              Sequelize.col("createdAt"),
              "%d/%m/%Y %H:%i:%s"
            ),
            "createdAt"
          ]
        ],

        order: [["createdAt", "ASC"]]
      },
      {
        model: Contact,
        attributes: ["name", "number"]
      },
      {
        model: User,
        attributes: ["name", "email"]
      },
      {
        model: Queue,
        attributes: ["name"]
      },
      {
        model: Whatsapp,
        attributes: ["name"]
      }
    ],

    order: [["updatedAt", "DESC"]]
  });

  const hasMore = count > offset + tickets.length;

  if (!tickets) {
    throw new AppError("ERR_NO_TICKET_FOUND", 404);
  }

  return { tickets, count, hasMore };
};

export default ShowTicketReport;