ATENÇÃO! Essa alteração é uma adaptação para que possa ser enviado a ura padrão sem a alternativa do usuário escolher opções. Ex 1-.. 2-.. etc. Caso queira voltar para o comportamento padrão que é utilizar as opções definidas nas filas para que o usuário possa escolher, você precisa alterar o arquivo wbotMessageListener.ts e habilitar o seguintes trechos de código: const selectedOption = msg.body; const choosenQueue = queues[+selectedOption - 1];

backend/src/services/TicketServices/FindOrCreateTicketService.ts

@@ -1,9 +1,11 @@
-import { subHours } from "date-fns";
+import { subHours, subMinutes } from "date-fns";
 import { Op } from "sequelize";
 import Contact from "../../models/Contact";
 import Ticket from "../../models/Ticket";
 import ShowTicketService from "./ShowTicketService";
 
+
+
 const FindOrCreateTicketService = async (
   contact: Contact,
   whatsappId: number,
@@ -40,11 +42,15 @@ const FindOrCreateTicketService = async (
     }
   }
 
-  if (!ticket && !groupContact) {
+  if (!ticket && !groupContact) { 
+    
     ticket = await Ticket.findOne({
       where: {
         updatedAt: {
-          [Op.between]: [+subHours(new Date(), 2), +new Date()]
+          //[Op.between]: [+subHours(new Date(), 2), +new Date()]
+
+          // Tempo osioso para a ura responder  thuanny
+          [Op.between]: [+subMinutes(new Date(), 4), +new Date()]
         },
         contactId: contact.id
       },
@@ -61,6 +67,7 @@ const FindOrCreateTicketService = async (
   }
 
   if (!ticket) {
+    
     ticket = await Ticket.create({
       contactId: groupContact ? groupContact.id : contact.id,
       status: "pending",

backend/src/services/WbotServices/wbotMessageListener.ts

@@ -22,6 +22,8 @@ import FindOrCreateTicketService from "../TicketServices/FindOrCreateTicketServi
 import ShowWhatsAppService from "../WhatsappService/ShowWhatsAppService";
 import { debounce } from "../../helpers/Debounce";
 import UpdateTicketService from "../TicketServices/UpdateTicketService";
+import { date } from "faker";
+ 
 
 interface Session extends Client {
   id?: number;
@@ -99,7 +101,7 @@ const verifyMediaMessage = async (
     mediaUrl: media.filename,
     mediaType: media.mimetype.split("/")[0],
     quotedMsgId: quotedMsg?.id
-  };
+  }; 
 
   await ticket.update({ lastMessage: msg.body || media.filename });
   const newMessage = await CreateMessageService({ messageData });
@@ -112,6 +114,8 @@ const verifyMessage = async (
   ticket: Ticket,
   contact: Contact
 ) => {
+
+  
   const quotedMsg = await verifyQuotedMessage(msg);
   const messageData = {
     id: msg.id.id,
@@ -123,6 +127,7 @@ const verifyMessage = async (
     read: msg.fromMe,
     quotedMsgId: quotedMsg?.id
   };
+ 
 
   await ticket.update({ lastMessage: msg.body });
 
@@ -136,22 +141,23 @@ const verifyQueue = async (
   contact: Contact
 ) => {
 
-  const { queues, greetingMessage } = await ShowWhatsAppService(wbot.id!);
+  const { queues, greetingMessage } = await ShowWhatsAppService(wbot.id!);  
-
+  
-  console.log('---greetingMessage: ',greetingMessage)
-
   if (queues.length === 1) {
     await UpdateTicketService({
       ticketData: { queueId: queues[0].id },
       ticketId: ticket.id
-    });
+    });  
-
     return;
   }
+ 
+  //const selectedOption = msg.body; 
+  //const choosenQueue =  queues[+selectedOption - 1];   
 
-  const selectedOption = msg.body;
+   //apagar essa gambiarra e ativar as 2 linhas acima 
+  const selectedOption = 1; 
+  const choosenQueue =  queues[+selectedOption - 1];   
 
-  const choosenQueue = queues[+selectedOption - 1];  
 
   if (choosenQueue) {
     await UpdateTicketService({
@@ -173,8 +179,6 @@ const verifyQueue = async (
 
     const body = `\u200e${greetingMessage}\n${options}`;
 
-    console.log('BACKEND BODY TEST: ', body)
-
     const debouncedSentMessage = debounce(
       async () => {
         const sentMessage = await wbot.sendMessage(
@@ -211,7 +215,7 @@ const handleMessage = async (
   msg: WbotMessage,
   wbot: Session
 ): Promise<void> => {
-  if (!isValidMsg(msg)) {
+  if (!isValidMsg(msg)) { 
     return;
   }
 
@@ -228,14 +232,13 @@ const handleMessage = async (
       // in this case, return and let this message be handled by "media_uploaded" event, when it will have "hasMedia = true"
 
       if (!msg.hasMedia && msg.type !== "chat" && msg.type !== "vcard") return;
-
+        msgContact = await wbot.getContactById(msg.to);
-      msgContact = await wbot.getContactById(msg.to);
     } else {
 
       msgContact = await msg.getContact();
  
-      console.log('---msgContact: ', msgContact, '  |  msg.body: ', msg.body)   
+      console.log('-----msgContact TESTE MSG: ', msgContact, '  |  msg.body: ', msg.body)
- 
+  
     }
 
     const chat = await msg.getChat();
@@ -268,31 +271,24 @@ const handleMessage = async (
         groupContact
       );
 
-      console.log('---passou 1')
       
-
       if (msg.hasMedia) {
         await verifyMediaMessage(msg, ticket, contact);
       } else {
         await verifyMessage(msg, ticket, contact);
       }
 
-      console.log('---passou 2 ') 
+     //setTimeout(()=>verifyQueue(wbot, msg, ticket, contact), 3000);   
-      //await verifyQueue(wbot, msg, ticket, contact);
+       
-      
-
       if (
         !ticket.queue &&
         !chat.isGroup &&
         !msg.fromMe &&
         !ticket.userId &&
         whatsapp.queues.length >= 1
-      ) { 
+      ) {  
         await verifyQueue(wbot, msg, ticket, contact);
-      }
+      } 
-
-
-
 
 
   } catch (err) {