modulo canpanha em desenvolvimento
parent
417f947263
commit
4ee65ad300
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@ -8,24 +8,22 @@ import ShowTicketService from "../services/TicketServices/ShowTicketService";
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import UpdateTicketService from "../services/TicketServices/UpdateTicketService";
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import SendWhatsAppMessage from "../services/WbotServices/SendWhatsAppMessage";
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import ShowWhatsAppService from "../services/WhatsappService/ShowWhatsAppService";
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import ShowStatusChatEndService from '../services/StatusChatEndService/ShowStatusChatEndService'
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import ShowStatusChatEndService from "../services/StatusChatEndService/ShowStatusChatEndService";
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import CreateSchedulingNotifyService from "../services/SchedulingNotifyServices/CreateSchedulingNotifyService";
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import ListSchedulingNotifyContactService from "../services/SchedulingNotifyServices/ListSchedulingNotifyContactService";
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import { isScheduling } from "../helpers/CheckSchedulingReminderNotify"
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import { isScheduling } from "../helpers/CheckSchedulingReminderNotify";
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import ptBR from 'date-fns/locale/pt-BR';
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import ptBR from "date-fns/locale/pt-BR";
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import { splitDateTime } from "../helpers/SplitDateTime";
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import format from 'date-fns/format';
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import format from "date-fns/format";
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import ListTicketsServiceCache from "../services/TicketServices/ListTicketServiceCache";
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import { searchTicketCache, loadTicketsCache, } from '../helpers/TicketCache'
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import { searchTicketCache, loadTicketsCache } from "../helpers/TicketCache";
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import { Op } from "sequelize";
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type IndexQuery = {
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searchParam: string;
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pageNumber: string;
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@ -35,7 +33,7 @@ type IndexQuery = {
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withUnreadMessages: string;
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queueIds: string;
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unlimited?: string;
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searchParamContent?: string
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searchParamContent?: string;
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};
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interface TicketData {
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@ -43,13 +41,12 @@ interface TicketData {
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status: string;
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queueId: number;
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userId: number;
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whatsappId?: string | number
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msg?: string,
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transfer?: boolean | undefined,
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fromMe?: boolean
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whatsappId?: string | number;
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msg?: string;
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transfer?: boolean | undefined;
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fromMe?: boolean;
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}
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import ListStatusChatEndService from "../services/StatusChatEndService/ListStatusChatEndService";
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import Ticket from "../models/Ticket";
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import ShowUserServiceReport from "../services/UserServices/ShowUserServiceReport";
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@ -60,7 +57,6 @@ import ShowUserService from "../services/UserServices/ShowUserService";
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import axios from "axios";
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import User from "../models/User";
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import CheckContactOpenTickets from "../helpers/CheckContactOpenTickets";
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import QueuesByUser from "../services/UserServices/ShowQueuesByUser";
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import GetDefaultWhatsApp from "../helpers/GetDefaultWhatsApp";
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import { getWbot } from "../libs/wbot";
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import endPointQuery from "../helpers/old_EndPointQuery";
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@ -69,7 +65,6 @@ import BotIsOnQueue from "../helpers/BotIsOnQueue";
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import { setMessageAsRead } from "../helpers/SetMessageAsRead";
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export const index = async (req: Request, res: Response): Promise<Response> => {
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const {
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pageNumber,
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status,
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@ -82,7 +77,6 @@ export const index = async (req: Request, res: Response): Promise<Response> => {
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searchParamContent
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} = req.query as IndexQuery;
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const userId = req.user.id;
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let queueIds: number[] = [];
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@ -110,22 +104,23 @@ export const index = async (req: Request, res: Response): Promise<Response> => {
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export const store = async (req: Request, res: Response): Promise<Response> => {
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const { contactId, status, userId, msg, queueId }: TicketData = req.body;
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const botInfo = await BotIsOnQueue('botqueue')
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// const botInfo = await BotIsOnQueue("botqueue");
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let ticket = await Ticket.findOne({
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where: {
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[Op.or]: [
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{ contactId, status: 'queueChoice' },
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{ contactId, status: 'open', userId: botInfo.userIdBot }
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{ contactId, status: "queueChoice" }
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// { contactId, status: "open", userId: botInfo.userIdBot }
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]
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}
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});
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if (ticket) {
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await UpdateTicketService({ ticketData: { status: 'open', userId: userId, queueId }, ticketId: ticket.id });
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}
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else {
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await UpdateTicketService({
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ticketData: { status: "open", userId: userId, queueId },
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ticketId: ticket.id
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});
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} else {
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ticket = await CreateTicketService({ contactId, status, userId, queueId });
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}
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@ -136,7 +131,6 @@ export const store = async (req: Request, res: Response): Promise<Response> => {
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});
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//
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// const ticket = await CreateTicketService({ contactId, status, userId });
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// const io = getIO();
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@ -148,58 +142,65 @@ export const store = async (req: Request, res: Response): Promise<Response> => {
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return res.status(200).json(ticket);
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};
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export const show = async (req: Request, res: Response): Promise<Response> => {
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const { ticketId } = req.params;
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const contact = await ShowTicketService(ticketId);
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const { statusChatEnd, count, hasMore } = await ListStatusChatEndService({ searchParam: "", pageNumber: "1" });
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const { statusChatEnd, count, hasMore } = await ListStatusChatEndService({
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searchParam: "",
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pageNumber: "1"
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});
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//////////////////
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const schedulesContact = await ListSchedulingNotifyContactService(contact.contact.number);
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const schedulesContact = await ListSchedulingNotifyContactService(
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contact.contact.number
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);
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/////////////////
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return res.status(200).json({ contact, statusChatEnd, schedulesContact });
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};
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export const count = async (req: Request, res: Response): Promise<Response> => {
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// type indexQ = { status: string; date?: string; };
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const { status, date } = req.query as IndexQuery
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const { status, date } = req.query as IndexQuery;
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const ticketCount = await CountTicketService(status, date);
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return res.status(200).json(ticketCount);
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};
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export const update = async (req: Request, res: Response): Promise<Response> => {
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console.log('ENTROU NO UPDATE TICKET CONTROLLER')
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export const update = async (
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req: Request,
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res: Response
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): Promise<Response> => {
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console.log("ENTROU NO UPDATE TICKET CONTROLLER");
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const { ticketId } = req.params;
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const userOldInfo = await Ticket.findByPk(ticketId)
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const userOldInfo = await Ticket.findByPk(ticketId);
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let ticket2 = {}
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if (req.body['status'] === "closed") {
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let ticket2 = {};
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if (req.body["status"] === "closed") {
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const { status, userId, schedulingNotifyData } = req.body;
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// lembrete
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const scheduleData = JSON.parse(schedulingNotifyData)
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const scheduleData = JSON.parse(schedulingNotifyData);
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const statusChatEndName = await ShowStatusChatEndService(scheduleData.statusChatEndId)
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const statusChatEndName = await ShowStatusChatEndService(
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scheduleData.statusChatEndId
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);
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const { ticket } = await UpdateTicketService({
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ticketData: { 'status': status, 'userId': userId, 'statusChatEnd': statusChatEndName.name },
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ticketData: {
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status: status,
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userId: userId,
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statusChatEnd: statusChatEndName.name
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},
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ticketId
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});
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if (scheduleData.farewellMessage) {
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const whatsapp = await ShowWhatsAppService(ticket.whatsappId);
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@ -210,37 +211,33 @@ export const update = async (req: Request, res: Response): Promise<Response> =>
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}
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}
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// lembrete // agendamento
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if (scheduleData.statusChatEndId === '2' || scheduleData.statusChatEndId === '3') {
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if (isScheduling(scheduleData.schedulingDate, scheduleData.schedulingTime)) {
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console.log('*** É AGENDAMENTO!')
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}
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else {
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console.log('*** É LEMBRETE!')
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if (
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scheduleData.statusChatEndId === "2" ||
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scheduleData.statusChatEndId === "3"
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) {
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if (
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isScheduling(scheduleData.schedulingDate, scheduleData.schedulingTime)
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) {
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console.log("*** É AGENDAMENTO!");
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} else {
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console.log("*** É LEMBRETE!");
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}
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const schedulingNotifyCreate = await CreateSchedulingNotifyService(
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{
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const schedulingNotifyCreate = await CreateSchedulingNotifyService({
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ticketId: scheduleData.ticketId,
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statusChatEndId: scheduleData.statusChatEndId,
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schedulingDate: scheduleData.schedulingDate,
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schedulingTime: scheduleData.schedulingTime,
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message: scheduleData.message
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}
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)
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});
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}
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ticket2 = ticket
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}
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else {
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ticket2 = ticket;
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} else {
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// Para aparecer pendente para todos usuarios que estao na fila
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if (req.body.transfer) {
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req.body.userId = null
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req.body.userId = null;
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}
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let ticketData: TicketData = req.body;
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@ -250,75 +247,75 @@ export const update = async (req: Request, res: Response): Promise<Response> =>
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// return res.send()
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if (1 == 1 + 1) {
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} else {
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if (ticketData.transfer) {
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const defaultWhatsapp: any = await GetDefaultWhatsApp(
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ticketData.userId
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);
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// if (ticketData.transfer) {
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const _ticket: any = await Ticket.findByPk(ticketId);
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// const defaultWhatsapp: any = await GetDefaultWhatsApp(ticketData.userId);
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if (defaultWhatsapp && ticketData.status != "open") {
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await CheckContactOpenTickets(
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_ticket.dataValues.contactId,
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defaultWhatsapp.dataValues.id
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);
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}
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// const _ticket: any = await Ticket.findByPk(ticketId)
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// if (defaultWhatsapp && ticketData.status != 'open') {
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// await CheckContactOpenTickets(_ticket.dataValues.contactId, defaultWhatsapp.dataValues.id)
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// }
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// ticketData.whatsappId = defaultWhatsapp.dataValues.id
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// }
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console.log('--------> ticketData.status: ', ticketData.status, ' | ticketData.fromMe: ', ticketData.fromMe)
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ticketData.whatsappId = defaultWhatsapp.dataValues.id;
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}
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}
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console.log(
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"--------> ticketData.status: ",
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ticketData.status,
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" | ticketData.fromMe: ",
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ticketData.fromMe
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);
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const { ticket } = await UpdateTicketService({
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ticketData,
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ticketId,
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ticketId
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});
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if (ticketData.status == 'open' && !ticketData.fromMe) {
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if (ticketData.status == "open" && !ticketData.fromMe) {
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await setMessageAsRead(ticket);
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}
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console.log('ticket.unreadMessages: ', ticket.unreadMessages)
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console.log("ticket.unreadMessages: ", ticket.unreadMessages);
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if (ticketData.userId) {
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const dateToday = splitDateTime(new Date(format(new Date(), 'yyyy-MM-dd HH:mm:ss', { locale: ptBR })))
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TicketEmiterSumOpenClosedByUser(ticketData.userId.toString(), dateToday.fullDate, dateToday.fullDate)
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const dateToday = splitDateTime(
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new Date(format(new Date(), "yyyy-MM-dd HH:mm:ss", { locale: ptBR }))
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);
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TicketEmiterSumOpenClosedByUser(
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ticketData.userId.toString(),
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dateToday.fullDate,
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dateToday.fullDate
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);
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}
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ticket2 = ticket
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ticket2 = ticket;
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}
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if (userOldInfo) {
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const dateToday = splitDateTime(new Date(format(new Date(), 'yyyy-MM-dd HH:mm:ss', { locale: ptBR })))
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const dateToday = splitDateTime(
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new Date(format(new Date(), "yyyy-MM-dd HH:mm:ss", { locale: ptBR }))
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);
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if (userOldInfo.userId) {
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TicketEmiterSumOpenClosedByUser(userOldInfo.userId.toString(), dateToday.fullDate, dateToday.fullDate)
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TicketEmiterSumOpenClosedByUser(
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userOldInfo.userId.toString(),
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dateToday.fullDate,
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dateToday.fullDate
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);
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}
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}
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return res.status(200).json(ticket2);
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};
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// export const update = async (
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// req: Request,
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// res: Response
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@ -341,7 +338,6 @@ export const update = async (req: Request, res: Response): Promise<Response> =>
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// }
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// }
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// return res.status(200).json(ticket);
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// };
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@ -354,10 +350,7 @@ export const remove = async (
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const ticket = await DeleteTicketService(ticketId);
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const io = getIO();
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io.to(ticket.status)
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.to(ticketId)
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.to("notification")
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.emit("ticket", {
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io.to(ticket.status).to(ticketId).to("notification").emit("ticket", {
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action: "delete",
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ticketId: +ticketId
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});
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@ -371,4 +364,3 @@ export const remove = async (
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// await endPointQuery(`${wbot_url}/api/sendSeen`, { number: `${ticket.contact.number}@${ticket.isGroup ? "g" : "c"}.us` });
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// }
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@ -1,11 +1,31 @@
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import { Op } from "sequelize";
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import AppError from "../errors/AppError";
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import Ticket from "../models/Ticket";
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import ListWhatsAppsNumber from "../services/WhatsappService/ListWhatsAppsNumber";
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const CheckContactOpenTickets = async (contactId: number): Promise<void> => {
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const ticket = await Ticket.findOne({
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const CheckContactOpenTickets = async (
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contactId: number,
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whatsappId: number | string
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): Promise<void> => {
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let ticket;
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if (1 == 1 + 1) {
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ticket = await Ticket.findOne({
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where: { contactId, status: { [Op.or]: ["open", "pending"] } }
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});
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} else {
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let whats = await ListWhatsAppsNumber(whatsappId);
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ticket = await Ticket.findOne({
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where: {
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[Op.and]: [
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{ contactId: contactId },
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{ whatsappId: { [Op.in]: whats.whatsapps.map((w: any) => w.id) } },
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{ status: { [Op.or]: ["open", "pending"] } }
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]
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}
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});
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}
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if (ticket) {
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throw new AppError("ERR_OTHER_OPEN_TICKET");
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@ -0,0 +1,34 @@
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import Whatsapp from "../models/Whatsapp";
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import ShowQueuesByUser from "../services/UserServices/ShowQueuesByUser";
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import ShowWhatsAppService from "../services/WhatsappService/ShowWhatsAppService";
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async function whatsappQueueMatchingUserQueue(
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userId: number,
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whatsapp: Whatsapp,
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userProfile: string = "user"
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) {
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const userQueues = await ShowQueuesByUser({
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profile: userProfile,
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userId: userId
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});
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if (!userQueues || (userQueues && userQueues.length == 0)) return;
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// console.log('-----> userQueues: ', userQueues);
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let whats: any = await ShowWhatsAppService(whatsapp.id);
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if (!whats.queues || (whats.queues && whats.queues.length == 0)) return;
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const whatsappQueues = whats.queues.map((e: any) => e.dataValues.name);
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// console.log('-----> whatsappQueues: ', whatsappQueues);
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const matchingQueue = userQueues.find(queue =>
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whatsappQueues.includes(queue.name)
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);
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return matchingQueue;
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}
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export default whatsappQueueMatchingUserQueue;
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@ -4,19 +4,18 @@ import GetDefaultWhatsApp from "../../helpers/GetDefaultWhatsApp";
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import Ticket from "../../models/Ticket";
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import ShowContactService from "../ContactServices/ShowContactService";
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import { getIO } from "../../libs/socket";
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import ShowUserServiceReport from "../UserServices/ShowUserServiceReport";
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import format from 'date-fns/format';
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import ptBR from 'date-fns/locale/pt-BR';
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import format from "date-fns/format";
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import ptBR from "date-fns/locale/pt-BR";
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import { splitDateTime } from "../../helpers/SplitDateTime";
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import TicketEmiterSumOpenClosedByUser from "../../helpers/OnlineReporEmiterInfoByUser";
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import { createOrUpdateTicketCache } from '../../helpers/TicketCache'
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let flatten = require('flat')
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import { createOrUpdateTicketCache } from "../../helpers/TicketCache";
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import User from "../../models/User";
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import whatsappQueueMatchingUserQueue from "../../helpers/whatsappQueueMatchingUserQueue";
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let flatten = require("flat");
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interface Request {
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||||
contactId: number;
|
||||
|
@ -31,15 +30,24 @@ const CreateTicketService = async ({
|
|||
userId,
|
||||
queueId = undefined
|
||||
}: Request): Promise<Ticket> => {
|
||||
|
||||
|
||||
console.log('========> queueId: ', queueId)
|
||||
console.log("========> queueId: ", queueId);
|
||||
|
||||
try {
|
||||
|
||||
const defaultWhatsapp = await GetDefaultWhatsApp(userId);
|
||||
|
||||
await CheckContactOpenTickets(contactId);
|
||||
const user = await User.findByPk(userId, { raw: true });
|
||||
|
||||
if (!queueId) {
|
||||
const matchingQueue = await whatsappQueueMatchingUserQueue(
|
||||
userId,
|
||||
defaultWhatsapp,
|
||||
user?.profile
|
||||
);
|
||||
|
||||
queueId = matchingQueue ? matchingQueue.queueId : undefined;
|
||||
}
|
||||
|
||||
await CheckContactOpenTickets(contactId, defaultWhatsapp.id);
|
||||
|
||||
const { isGroup } = await ShowContactService(contactId);
|
||||
|
||||
|
@ -59,27 +67,32 @@ const CreateTicketService = async ({
|
|||
|
||||
// console.log('CONTACT ticket.id: ', ticket.id)
|
||||
|
||||
|
||||
// TEST DEL
|
||||
try {
|
||||
|
||||
let jsonString = JSON.stringify(ticket); //convert to string to remove the sequelize specific meta data
|
||||
let ticket_obj = JSON.parse(jsonString); //to make plain json
|
||||
delete ticket_obj['contact']['extraInfo']
|
||||
delete ticket_obj["contact"]["extraInfo"];
|
||||
|
||||
ticket_obj = flatten(ticket_obj)
|
||||
|
||||
await createOrUpdateTicketCache(`ticket:${ticket.id}`, ticket_obj)
|
||||
ticket_obj = flatten(ticket_obj);
|
||||
|
||||
await createOrUpdateTicketCache(`ticket:${ticket.id}`, ticket_obj);
|
||||
} catch (error) {
|
||||
console.log('There was an error on UpdateTicketService.ts on createTicketCache from user: ', error)
|
||||
console.log(
|
||||
"There was an error on UpdateTicketService.ts on createTicketCache from user: ",
|
||||
error
|
||||
);
|
||||
}
|
||||
//
|
||||
|
||||
const dateToday = splitDateTime(
|
||||
new Date(format(new Date(), "yyyy-MM-dd HH:mm:ss", { locale: ptBR }))
|
||||
);
|
||||
|
||||
const dateToday = splitDateTime(new Date(format(new Date(), 'yyyy-MM-dd HH:mm:ss', { locale: ptBR })))
|
||||
|
||||
TicketEmiterSumOpenClosedByUser(userId.toString(), dateToday.fullDate, dateToday.fullDate)
|
||||
TicketEmiterSumOpenClosedByUser(
|
||||
userId.toString(),
|
||||
dateToday.fullDate,
|
||||
dateToday.fullDate
|
||||
);
|
||||
|
||||
const io = getIO();
|
||||
io.emit("ticketStatus", {
|
||||
|
@ -87,14 +100,11 @@ const CreateTicketService = async ({
|
|||
ticketStatus: { ticketId: ticket.id, status: ticket.status }
|
||||
});
|
||||
|
||||
|
||||
return ticket;
|
||||
|
||||
} catch (error: any) {
|
||||
console.error('===> Error on CreateTicketService.ts file: \n', error)
|
||||
console.error("===> Error on CreateTicketService.ts file: \n", error);
|
||||
throw new AppError(error.message);
|
||||
}
|
||||
|
||||
};
|
||||
|
||||
export default CreateTicketService;
|
||||
|
|
|
@ -6,7 +6,7 @@ import Ticket from "../../models/Ticket";
|
|||
import ShowWhatsAppService from "../WhatsappService/ShowWhatsAppService";
|
||||
import ShowTicketService from "./ShowTicketService";
|
||||
import AppError from "../../errors/AppError";
|
||||
|
||||
import ListWhatsAppsNumber from "../WhatsappService/ListWhatsAppsNumber";
|
||||
|
||||
const FindOrCreateTicketService = async (
|
||||
contact: Contact,
|
||||
|
@ -14,10 +14,11 @@ const FindOrCreateTicketService = async (
|
|||
unreadMessages: number,
|
||||
groupContact?: Contact
|
||||
): Promise<Ticket> => {
|
||||
|
||||
try {
|
||||
let ticket;
|
||||
|
||||
let ticket = await Ticket.findOne({
|
||||
if (1 == 1 + 1) {
|
||||
ticket = await Ticket.findOne({
|
||||
where: {
|
||||
status: {
|
||||
[Op.or]: ["open", "pending", "queueChoice"]
|
||||
|
@ -25,15 +26,25 @@ const FindOrCreateTicketService = async (
|
|||
contactId: groupContact ? groupContact.id : contact.id
|
||||
}
|
||||
});
|
||||
} else {
|
||||
let whats = await ListWhatsAppsNumber(whatsappId);
|
||||
|
||||
ticket = await Ticket.findOne({
|
||||
where: {
|
||||
status: {
|
||||
[Op.or]: ["open", "pending", "queueChoice"]
|
||||
},
|
||||
contactId: groupContact ? groupContact.id : contact.id,
|
||||
whatsappId: { [Op.in]: whats.whatsapps.map((w: any) => w.id) }
|
||||
}
|
||||
});
|
||||
}
|
||||
|
||||
const { queues, greetingMessage } = await ShowWhatsAppService(whatsappId);
|
||||
|
||||
|
||||
//Habilitar esse caso queira usar o bot
|
||||
// const botInfo = await BotIsOnQueue('botqueue')
|
||||
const botInfo = { isOnQueue: false }
|
||||
|
||||
|
||||
const botInfo = { isOnQueue: false };
|
||||
|
||||
if (ticket) {
|
||||
await ticket.update({ unreadMessages });
|
||||
|
@ -47,10 +58,7 @@ const FindOrCreateTicketService = async (
|
|||
order: [["updatedAt", "DESC"]]
|
||||
});
|
||||
|
||||
|
||||
|
||||
if (ticket) {
|
||||
|
||||
await ticket.update({
|
||||
status: "pending",
|
||||
userId: null,
|
||||
|
@ -60,7 +68,6 @@ const FindOrCreateTicketService = async (
|
|||
}
|
||||
|
||||
if (!ticket && !groupContact) {
|
||||
|
||||
ticket = await Ticket.findOne({
|
||||
where: {
|
||||
updatedAt: {
|
||||
|
@ -78,7 +85,6 @@ const FindOrCreateTicketService = async (
|
|||
});
|
||||
|
||||
if (ticket) {
|
||||
|
||||
await ticket.update({
|
||||
status: "pending",
|
||||
userId: null,
|
||||
|
@ -88,11 +94,10 @@ const FindOrCreateTicketService = async (
|
|||
}
|
||||
|
||||
if (!ticket) {
|
||||
|
||||
let status = "pending"
|
||||
let status = "pending";
|
||||
|
||||
if (queues.length > 1 && !botInfo.isOnQueue) {
|
||||
status = "queueChoice"
|
||||
status = "queueChoice";
|
||||
}
|
||||
|
||||
ticket = await Ticket.create({
|
||||
|
@ -114,9 +119,8 @@ const FindOrCreateTicketService = async (
|
|||
ticket = await ShowTicketService(ticket.id);
|
||||
|
||||
return ticket;
|
||||
|
||||
} catch (error: any) {
|
||||
console.error('===> Error on FindOrCreateTicketService.ts file: \n', error)
|
||||
console.error("===> Error on FindOrCreateTicketService.ts file: \n", error);
|
||||
throw new AppError(error.message);
|
||||
}
|
||||
};
|
||||
|
|
|
@ -6,12 +6,10 @@ import SendWhatsAppMessage from "../WbotServices/SendWhatsAppMessage";
|
|||
import ShowWhatsAppService from "../WhatsappService/ShowWhatsAppService";
|
||||
import ShowTicketService from "./ShowTicketService";
|
||||
|
||||
import { createOrUpdateTicketCache } from '../../helpers/TicketCache'
|
||||
import { createOrUpdateTicketCache } from "../../helpers/TicketCache";
|
||||
import AppError from "../../errors/AppError";
|
||||
import sendWhatsAppMessageSocket from "../../helpers/SendWhatsappMessageSocket";
|
||||
var flatten = require('flat')
|
||||
|
||||
|
||||
var flatten = require("flat");
|
||||
|
||||
interface TicketData {
|
||||
status?: string;
|
||||
|
@ -19,12 +17,13 @@ interface TicketData {
|
|||
queueId?: number;
|
||||
statusChatEnd?: string;
|
||||
unreadMessages?: number;
|
||||
whatsappId?: string | number;
|
||||
}
|
||||
|
||||
interface Request {
|
||||
ticketData: TicketData;
|
||||
ticketId: string | number;
|
||||
msg?: string
|
||||
msg?: string;
|
||||
}
|
||||
|
||||
interface Response {
|
||||
|
@ -36,12 +35,17 @@ interface Response {
|
|||
const UpdateTicketService = async ({
|
||||
ticketData,
|
||||
ticketId,
|
||||
msg=''
|
||||
msg = ""
|
||||
}: Request): Promise<Response> => {
|
||||
|
||||
try {
|
||||
|
||||
const { status, userId, queueId, statusChatEnd, unreadMessages } = ticketData;
|
||||
const {
|
||||
status,
|
||||
userId,
|
||||
queueId,
|
||||
statusChatEnd,
|
||||
unreadMessages,
|
||||
whatsappId
|
||||
} = ticketData;
|
||||
|
||||
const ticket = await ShowTicketService(ticketId);
|
||||
// await SetTicketMessagesAsRead(ticket);
|
||||
|
@ -50,7 +54,7 @@ const UpdateTicketService = async ({
|
|||
const oldUserId = ticket.user?.id;
|
||||
|
||||
if (oldStatus === "closed") {
|
||||
await CheckContactOpenTickets(ticket.contact.id);
|
||||
await CheckContactOpenTickets(ticket.contact.id, ticket.whatsappId);
|
||||
}
|
||||
|
||||
await ticket.update({
|
||||
|
@ -58,36 +62,35 @@ const UpdateTicketService = async ({
|
|||
queueId,
|
||||
userId,
|
||||
unreadMessages,
|
||||
statusChatEnd
|
||||
statusChatEnd,
|
||||
whatsappId
|
||||
});
|
||||
|
||||
await ticket.reload();
|
||||
|
||||
if (msg.length > 0) {
|
||||
|
||||
setTimeout(async () => {
|
||||
|
||||
sendWhatsAppMessageSocket(ticket, msg)
|
||||
|
||||
}, 2000)
|
||||
sendWhatsAppMessageSocket(ticket, msg);
|
||||
}, 2000);
|
||||
}
|
||||
|
||||
// TEST DEL
|
||||
try {
|
||||
|
||||
// const { name, number } = await ShowContactService(ticket.contactId)
|
||||
|
||||
let jsonString = JSON.stringify(ticket); //convert to string to remove the sequelize specific meta data
|
||||
let ticket_obj = JSON.parse(jsonString); //to make plain json
|
||||
delete ticket_obj['contact']['extraInfo']
|
||||
delete ticket_obj['user']
|
||||
delete ticket_obj["contact"]["extraInfo"];
|
||||
delete ticket_obj["user"];
|
||||
|
||||
ticket_obj = flatten(ticket_obj)
|
||||
|
||||
await createOrUpdateTicketCache(`ticket:${ticket.id}`, ticket_obj)
|
||||
ticket_obj = flatten(ticket_obj);
|
||||
|
||||
await createOrUpdateTicketCache(`ticket:${ticket.id}`, ticket_obj);
|
||||
} catch (error) {
|
||||
console.log('There was an error on UpdateTicketService.ts on createTicketCache: ', error)
|
||||
console.log(
|
||||
"There was an error on UpdateTicketService.ts on createTicketCache: ",
|
||||
error
|
||||
);
|
||||
}
|
||||
//
|
||||
|
||||
|
@ -100,7 +103,6 @@ const UpdateTicketService = async ({
|
|||
});
|
||||
}
|
||||
|
||||
|
||||
io.to(ticket.status)
|
||||
.to("notification")
|
||||
.to(ticketId.toString())
|
||||
|
@ -109,20 +111,16 @@ const UpdateTicketService = async ({
|
|||
ticket
|
||||
});
|
||||
|
||||
|
||||
io.emit("ticketStatus", {
|
||||
action: "update",
|
||||
ticketStatus: { ticketId: ticket.id, status: ticket.status }
|
||||
});
|
||||
|
||||
|
||||
return { ticket, oldStatus, oldUserId };
|
||||
|
||||
} catch (error: any) {
|
||||
console.error('===> Error on UpdateTicketService.ts file: \n', error)
|
||||
console.error("===> Error on UpdateTicketService.ts file: \n", error);
|
||||
throw new AppError(error.message);
|
||||
}
|
||||
|
||||
};
|
||||
|
||||
export default UpdateTicketService;
|
|
@ -1,40 +1,62 @@
|
|||
|
||||
import { Sequelize, } from "sequelize";
|
||||
import { Sequelize } from "sequelize";
|
||||
|
||||
const dbConfig = require("../../config/database");
|
||||
const sequelize = new Sequelize(dbConfig);
|
||||
|
||||
const { QueryTypes } = require('sequelize');
|
||||
const { QueryTypes } = require("sequelize");
|
||||
|
||||
interface Request {
|
||||
profile: string;
|
||||
profile?: string;
|
||||
userId?: string | number;
|
||||
}
|
||||
|
||||
const QueuesByUser = async ({ profile, userId }: Request): Promise<any[]> => {
|
||||
let queueByUsersInfo: any = [];
|
||||
|
||||
let queueByUsersInfo = []
|
||||
|
||||
if (userId) {
|
||||
if (userId && profile) {
|
||||
// CONSULTANDO FILAS PELO ID DO USUARIO
|
||||
queueByUsersInfo = await sequelize.query(`select UserQueues.userId, UserQueues.queueId, Users.name,
|
||||
queueByUsersInfo = await sequelize.query(
|
||||
`select UserQueues.userId, UserQueues.queueId, Users.name,
|
||||
Queues.name, Queues.color from UserQueues inner join Users inner join Queues on
|
||||
UserQueues.queueId = Queues.id and UserQueues.userId = Users.id and Users.id = '${userId}' and Users.profile = '${profile}' order by userId, queueId;`, { type: QueryTypes.SELECT });
|
||||
|
||||
} else {
|
||||
|
||||
UserQueues.queueId = Queues.id and UserQueues.userId = Users.id and Users.id = '${userId}' and Users.profile = '${profile}' order by userId, queueId;`,
|
||||
{ type: QueryTypes.SELECT }
|
||||
);
|
||||
} else if (profile) {
|
||||
// CONSULTANDO FILAS PELO USUARIO
|
||||
queueByUsersInfo = await sequelize.query(`select UserQueues.userId, UserQueues.queueId, Users.name,
|
||||
queueByUsersInfo = await sequelize.query(
|
||||
`select UserQueues.userId, UserQueues.queueId, Users.name,
|
||||
Queues.name, Queues.color from UserQueues inner join Users inner join Queues on
|
||||
UserQueues.queueId = Queues.id and UserQueues.userId = Users.id and Users.profile = '${profile}' order by userId, queueId;`, { type: QueryTypes.SELECT });
|
||||
|
||||
UserQueues.queueId = Queues.id and UserQueues.userId = Users.id and Users.profile = '${profile}' order by userId, queueId;`,
|
||||
{ type: QueryTypes.SELECT }
|
||||
);
|
||||
} else if (userId) {
|
||||
queueByUsersInfo = await sequelize.query(
|
||||
`select UserQueues.userId, UserQueues.queueId, Users.name,
|
||||
Queues.name, Queues.color from UserQueues inner join Users inner join Queues on
|
||||
UserQueues.queueId = Queues.id and UserQueues.userId = Users.id and Users.id = '${userId}' order by userId, queueId;`,
|
||||
{ type: QueryTypes.SELECT }
|
||||
);
|
||||
}
|
||||
|
||||
// if (userId) {
|
||||
// // CONSULTANDO FILAS PELO ID DO USUARIO
|
||||
// queueByUsersInfo = await sequelize.query(
|
||||
// `select UserQueues.userId, UserQueues.queueId, Users.name,
|
||||
// Queues.name, Queues.color from UserQueues inner join Users inner join Queues on
|
||||
// UserQueues.queueId = Queues.id and UserQueues.userId = Users.id and Users.id = '${userId}' and Users.profile = '${profile}' order by userId, queueId;`,
|
||||
// { type: QueryTypes.SELECT }
|
||||
// );
|
||||
// } else {
|
||||
// // CONSULTANDO FILAS PELO USUARIO
|
||||
// queueByUsersInfo = await sequelize.query(
|
||||
// `select UserQueues.userId, UserQueues.queueId, Users.name,
|
||||
// Queues.name, Queues.color from UserQueues inner join Users inner join Queues on
|
||||
// UserQueues.queueId = Queues.id and UserQueues.userId = Users.id and Users.profile = '${profile}' order by userId, queueId;`,
|
||||
// { type: QueryTypes.SELECT }
|
||||
// );
|
||||
// }
|
||||
|
||||
return queueByUsersInfo;
|
||||
};
|
||||
|
||||
export default QueuesByUser;
|
||||
|
||||
|
||||
|
||||
|
||||
|
|
|
@ -1,30 +1,32 @@
|
|||
|
||||
import Whatsapp from "../../models/Whatsapp";
|
||||
|
||||
const ListWhatsAppsNumber = async (whatsappId: string | number, status: string): Promise<Whatsapp[] | any> => {
|
||||
const ListWhatsAppsNumber = async (
|
||||
whatsappId: string | number,
|
||||
status?: string
|
||||
): Promise<Whatsapp[] | any> => {
|
||||
const whatsapp = await Whatsapp.findByPk(whatsappId, { raw: true });
|
||||
|
||||
// const whatsapp = await Whatsapp.findOne({
|
||||
// raw: true,
|
||||
// where: { id: whatsappId }
|
||||
// })
|
||||
|
||||
const whatsapp = await Whatsapp.findByPk(whatsappId, { raw: true })
|
||||
let whatsapps: any = [];
|
||||
|
||||
if (whatsapp) {
|
||||
|
||||
const whatsapps = await Whatsapp.findAll({
|
||||
if (status) {
|
||||
whatsapps = await Whatsapp.findAll({
|
||||
raw: true,
|
||||
where: { number: whatsapp.number, status: status },
|
||||
attributes: ['id', 'number', 'status', 'isDefault', 'url']
|
||||
attributes: ["id", "number", "status", "isDefault", "url"]
|
||||
});
|
||||
} else {
|
||||
whatsapps = await Whatsapp.findAll({
|
||||
raw: true,
|
||||
where: { number: whatsapp.number },
|
||||
attributes: ["id", "number", "status", "isDefault", "url"]
|
||||
});
|
||||
|
||||
return { whatsapps, whatsapp };
|
||||
|
||||
}
|
||||
|
||||
return { whatsapps: [], whatsapp: null }
|
||||
|
||||
return { whatsapps, whatsapp };
|
||||
}
|
||||
|
||||
return { whatsapps: [], whatsapp: null };
|
||||
};
|
||||
|
||||
export default ListWhatsAppsNumber;
|
||||
|
|
Loading…
Reference in New Issue