Alterações para atribuir chats iniciados pelo atendente a mesma fila que ele esta atribuido.

Alteração para remover caracteres especias ao inserir o numero do whatsapp.
Criação do nivel supervisor para gerenciar filas

TEST_SERVER1/api/db_conn.js

@@ -3,7 +3,7 @@ const db = [
     {
         client_url: "http://localhost:8080",
         db_conf: {
-            DB: "whaticket",
+            DB: "whaticket_recrutamento",
             DB_HOST: "localhost",
             DB_USER: "whaticket",
             DB_PASS: "strongpassword",

backend/src/controllers/UserController.ts

@@ -15,6 +15,10 @@ import User from "../models/User";
 
 import { startWhoIsOnlineMonitor, stopWhoIsOnlineMonitor } from "../helpers/WhoIsOnlineMonitor"
 import UserOnlineTIme from '../models/UserOnlineTime'
+import CountTicketsByUserQueue from "../services/UserServices/CountTicketsByUserQueue";
+import { splitDateTime } from "../helpers/SplitDateTime";
+import { format } from "date-fns";
+import { ptBR } from "date-fns/locale";
 
 type IndexQuery = {
   searchParam: string;
@@ -37,6 +41,9 @@ export const index = async (req: Request, res: Response): Promise<Response> => {
 
     for (var user of users) {
       if (user.profile !== 'master') {
+
+        if (req.user.profile == 'supervisor' && (user.profile == 'admin')) continue
+
         auxUsers.push(user)
       }
     }
@@ -137,14 +144,49 @@ export const update = async (
   req: Request,
   res: Response
 ): Promise<Response> => {
-  if (req.user.profile !== "admin" && req.user.profile !== "master") {
+  if (req.user.profile !== "admin" && req.user.profile !== "master" && req.user.profile !== "supervisor") {
     throw new AppError("ERR_NO_PERMISSION", 403);
   }
 
   const { userId } = req.params;
   const userData = req.body;
 
-  const user = await UpdateUserService({ userData, userId });
+
+
+  const dateToday = splitDateTime(new Date(format(new Date(), 'yyyy-MM-dd HH:mm:ss', { locale: ptBR })))
+
+  const openByUserOnQueue: any[] = await CountTicketsByUserQueue({ startDate: dateToday.fullDate, endDate: dateToday.fullDate, status: 'open', clientChatStart: true, userId: userId })
+
+  // console.log('------> openByUserOnQueue: ', openByUserOnQueue)
+  // console.log()
+  // console.log('------> 1 userData.queueIds: ', userData.queueIds)
+
+  let userQueuesAttendance = []
+
+  if ((openByUserOnQueue && openByUserOnQueue.length) > 0) {
+
+    userQueuesAttendance = openByUserOnQueue.filter((e: any) => !userData.queueIds.includes(e.queueId))
+
+    if (userQueuesAttendance && userQueuesAttendance.length > 0) {
+
+      const queueInAttendance = userQueuesAttendance.map((e) => e.queueId)
+
+      const mergedSet = new Set([...userData.queueIds, ...queueInAttendance])
+
+      // Convert the Set back to an array 
+      userData.queueIds = Array.from(mergedSet)
+
+      // console.log('------> 2 userData.queueIds: ', userData.queueIds)
+
+    }
+
+  }
+ 
+  // console.log('userQueuesAttendance: ', userQueuesAttendance) 
+
+  // return res.status(200).json({}); 
+
+  let user: any = await UpdateUserService({ userData, userId }); 
 
   const io = getIO();
   io.emit("user", {
@@ -152,6 +194,8 @@ export const update = async (
     user
   });
 
+  user.userQueuesAttendance = userQueuesAttendance 
+
   return res.status(200).json(user);
 };
 

backend/src/helpers/whatsappQueueMatchingUserQueue.ts

@@ -0,0 +1,26 @@
+import Whatsapp from "../models/Whatsapp";
+import ShowQueuesByUser from "../services/UserServices/ShowQueuesByUser";
+import ShowWhatsAppService from "../services/WhatsappService/ShowWhatsAppService";
+
+async function whatsappQueueMatchingUserQueue(userId: number, whatsapp: Whatsapp) {
+
+    const userQueues = await ShowQueuesByUser({ profile: 'user', userId: userId });
+
+    if (!userQueues || userQueues && userQueues.length == 0) return
+
+    console.log('-----> userQueues: ', userQueues);
+
+    let whats: any = await ShowWhatsAppService(whatsapp.id);
+
+    if (!whats.queues || whats.queues && whats.queues.length == 0) return
+
+    const whatsappQueues = whats.queues.map((e: any) => e.dataValues.name);
+
+    console.log('-----> whatsappQueues: ', whatsappQueues);
+
+    const matchingQueue = userQueues.find(queue => whatsappQueues.includes(queue.name)); 
+
+    return matchingQueue
+}
+
+export default whatsappQueueMatchingUserQueue

backend/src/services/TicketServices/CreateTicketService.ts

@@ -14,6 +14,10 @@ import { splitDateTime } from "../../helpers/SplitDateTime";
 import TicketEmiterSumOpenClosedByUser from "../../helpers/OnlineReporEmiterInfoByUser";
 
 import { createOrUpdateTicketCache } from '../../helpers/TicketCache'
+import ShowQueuesByUser from "../UserServices/ShowQueuesByUser";
+import ShowWhatsAppService from "../WhatsappService/ShowWhatsAppService";
+import Whatsapp from "../../models/Whatsapp";
+import whatsappQueueMatchingUserQueue from "../../helpers/whatsappQueueMatchingUserQueue";
 let flatten = require('flat')
 
 
@@ -32,8 +36,14 @@ const CreateTicketService = async ({
 
   try {
 
+    console.log('Create contact service........')
+
     const defaultWhatsapp = await GetDefaultWhatsApp(userId);
 
+    const matchingQueue = await whatsappQueueMatchingUserQueue(userId, defaultWhatsapp);
+    console.log('matchingQueue: ', matchingQueue) 
+    const queueId = matchingQueue ? matchingQueue.queueId : undefined
+
     await CheckContactOpenTickets(contactId);
 
     const { isGroup } = await ShowContactService(contactId);
@@ -42,9 +52,12 @@ const CreateTicketService = async ({
       contactId,
       status,
       isGroup,
-      userId
+      userId,
+      queueId
     });
 
+    console.log('TICKET CREATED!')
+
     const ticket = await Ticket.findByPk(id, { include: ["contact"] });
 
     if (!ticket) {
@@ -54,7 +67,6 @@ const CreateTicketService = async ({
     // console.log('CONTACT ticket.id: ', ticket.id)
 
 
-    // TEST DEL 
     try {
 
       let jsonString = JSON.stringify(ticket); //convert to string to remove the sequelize specific meta data 
@@ -68,7 +80,6 @@ const CreateTicketService = async ({
     } catch (error) {
       console.log('There was an error on UpdateTicketService.ts on createTicketCache from user: ', error)
     }
-    //
 
 
     const dateToday = splitDateTime(new Date(format(new Date(), 'yyyy-MM-dd HH:mm:ss', { locale: ptBR })))
@@ -92,3 +103,6 @@ const CreateTicketService = async ({
 };
 
 export default CreateTicketService;
+
+
+

backend/src/services/WbotServices/wbotMessageListener.ts

@@ -927,7 +927,7 @@ const handleMsgAck = async (msg_id: any, ack: any) => {
     }
     await messageToUpdate.update({ ack });
 
-    console.log('ACK messageToUpdate: ', JSON.parse(JSON.stringify(messageToUpdate)))
+    // console.log('ACK messageToUpdate: ', JSON.parse(JSON.stringify(messageToUpdate)))
 
     io.to(messageToUpdate.ticketId.toString()).emit("appMessage", {
       action: "update",

frontend/src/components/ContactModal/index.js

@@ -65,6 +65,8 @@ const ContactSchema = Yup.object().shape({
 	// email: Yup.string().email("Invalid email"),
 });
 
+
+
 const ContactModal = ({ open, onClose, contactId, initialValues, onSave }) => {
 	const classes = useStyles();
 	const isMounted = useRef(true);
@@ -76,6 +78,8 @@ const ContactModal = ({ open, onClose, contactId, initialValues, onSave }) => {
 	};
 
 	const [contact, setContact] = useState(initialState);
+	const [phone, setPhone] = useState('')
+
 
 	useEffect(() => {
 		return () => {
@@ -83,9 +87,22 @@ const ContactModal = ({ open, onClose, contactId, initialValues, onSave }) => {
 		};
 	}, []);
 
+	// useEffect(() => {
+	// 	console.log('1 Contact: ', contact)
+
+	// 	setContact({
+	// 		...contact,
+	// 		number: phone,
+	// 	  });
+
+	// 	console.log('2 Contact: ', contact)
+
+	// }, [phone]);
+
 	useEffect(() => {
 		const fetchContact = async () => {
 			if (initialValues) {
+
 				setContact(prevState => {
 					return { ...prevState, ...initialValues };
 				});
@@ -95,9 +112,14 @@ const ContactModal = ({ open, onClose, contactId, initialValues, onSave }) => {
 
 			try {
 				const { data } = await api.get(`/contacts/${contactId}`);
+
 				if (isMounted.current) {
+
+					setPhone(data.number)
+
 					setContact(data);
 				}
+
 			} catch (err) {
 				toastError(err);
 			}
@@ -112,6 +134,11 @@ const ContactModal = ({ open, onClose, contactId, initialValues, onSave }) => {
 	};
 
 	const handleSaveContact = async values => {
+
+		values = { ...values, number: phone };
+
+		console.log('submit values', values)
+
 		try {
 			if (contactId) {
 				await api.put(`/contacts/${contactId}`, values);
@@ -129,6 +156,28 @@ const ContactModal = ({ open, onClose, contactId, initialValues, onSave }) => {
 		}
 	};
 
+	const handleChange = (event) => {
+
+		const regex = /^[0-9\b]+$/; // Regular expression to match only numbers 
+
+		setPhone(event.target.value);
+
+		setTimeout(() => {
+
+			let newValue = ''
+
+			for (const char of event.target.value) {
+				if (char.match(regex)) {
+					newValue += char
+				}
+			}
+
+			setPhone(newValue)
+
+		}, 100);
+
+	};
+
 	return (
 		<div className={classes.root}>
 			<Dialog open={open} onClose={handleClose} maxWidth="lg" scroll="paper">
@@ -169,6 +218,10 @@ const ContactModal = ({ open, onClose, contactId, initialValues, onSave }) => {
 									as={TextField}
 									label={i18n.t("contactModal.form.number")}
 									name="number"
+
+									value={phone}
+									onChange={handleChange}
+
 									error={touched.number && Boolean(errors.number)}
 									helperText={touched.number && errors.number}
 									placeholder="5513912344321"

frontend/src/components/NewTicketModal/index.js

@@ -75,7 +75,11 @@ const NewTicketModal = ({ modalOpen, onClose }) => {
 				userId: user.id,
 				status: "open",
 			}); 
+			
+			window.location.reload(); 
 			history.push(`/tickets/${ticket.id}`);
+			window.location.reload(); 
+			
 		} catch (err) {
 			toastError(err);
 		}

frontend/src/components/UserModal/index.js

@@ -98,12 +98,20 @@ const UserModal = ({ open, onClose, userId }) => {
 		const fetchUser = async () => {
 			if (!userId) return;
 			try {
+ 
+				// console.log('window.location.href: ',window.location.href)
+
+
 				const { data } = await api.get(`/users/${userId}`);
 				setUser(prevState => {
 					return { ...prevState, ...data };
 				});
 				const userQueueIds = data.queues?.map(queue => queue.id);
 				setSelectedQueueIds(userQueueIds);
+
+				// console.log('data: ', data)
+				// console.log('loggedInUser.email: ', loggedInUser.email)
+
 			} catch (err) {
 				toastError(err);
 			}
@@ -121,7 +129,29 @@ const UserModal = ({ open, onClose, userId }) => {
 		const userData = { ...values, queueIds: selectedQueueIds };
 		try {
 			if (userId) {
-				await api.put(`/users/${userId}`, userData);
+
+				const user = await api.put(`/users/${userId}`, userData);
+
+				// console.log('USER: ', user.data)
+
+				if (user && user.data.userQueuesAttendance.length > 0) {
+
+					const userQueueInAttendance = user.data.userQueuesAttendance.map((e) => ({ "queue": e.queueName, "open": e.totAttendance }))
+
+					console.log('userQueueInAttendance: ', userQueueInAttendance)
+
+					let msg = '\nAVISO \n\nO atendente possui atendimento(s) em aberto na(s) fila(s) abaixo: \n\n'
+
+					userQueueInAttendance.forEach((e) => {
+						msg += `Fila: ${e.queue}\nAberto: ${e.open}\n\n`
+					})
+
+					msg += 'Para remover o atendente da(s) fila(s) acima é necessário que o mesmo encerre os atendimentos aberto(s) nessas filas.\n'
+				
+					alert(msg)
+
+				}
+
 			} else {
 				await api.post("/users", userData);
 			}
@@ -166,6 +196,7 @@ const UserModal = ({ open, onClose, userId }) => {
 										label={i18n.t("userModal.form.name")}
 										autoFocus
 										name="name"
+										disabled={loggedInUser.profile === 'admin' || loggedInUser.profile === 'master' ? false : true}
 										error={touched.name && Boolean(errors.name)}
 										helperText={touched.name && errors.name}
 										variant="outlined"
@@ -175,6 +206,7 @@ const UserModal = ({ open, onClose, userId }) => {
 									<Field
 										as={TextField}
 										name="password"
+										disabled={loggedInUser.profile === 'admin' || loggedInUser.profile === 'master' ? false : true}
 										variant="outlined"
 										margin="dense"
 										label={i18n.t("userModal.form.password")}
@@ -201,6 +233,7 @@ const UserModal = ({ open, onClose, userId }) => {
 										as={TextField}
 										label={i18n.t("userModal.form.email")}
 										name="email"
+										disabled={loggedInUser.profile === 'admin' || loggedInUser.profile === 'master' ? false : true}
 										error={touched.email && Boolean(errors.email)}
 										helperText={touched.email && errors.email}
 										variant="outlined"
@@ -230,6 +263,7 @@ const UserModal = ({ open, onClose, userId }) => {
 														required
 													>
 														<MenuItem value="admin">Admin</MenuItem>
+														<MenuItem value="supervisor">Supervisor</MenuItem>
 														<MenuItem value="user">User</MenuItem>
 													</Field>
 												</>

frontend/src/layout/MainListItems.js

@@ -94,9 +94,11 @@ const MainListItems = (props) => {
         primary={i18n.t("mainDrawer.listItems.quickAnswers")}
         icon={<QuestionAnswerOutlinedIcon />}
       />
+
+
       <Can
         role={user.profile}
-        perform="drawer-admin-items:view"
+        perform="menu-users:view"
         yes={() => (
           <>
             <Divider />
@@ -106,6 +108,23 @@ const MainListItems = (props) => {
               primary={i18n.t("mainDrawer.listItems.users")}
               icon={<PeopleAltOutlinedIcon />}
             />
+          </>
+        )}
+      />
+
+
+      <Can
+        role={user.profile}
+        perform="drawer-admin-items:view"
+        yes={() => (
+          <>
+            {/* <Divider />
+            <ListSubheader inset>{i18n.t("mainDrawer.listItems.administration")}</ListSubheader> */}
+            {/* <ListItemLink
+              to="/users"
+              primary={i18n.t("mainDrawer.listItems.users")}
+              icon={<PeopleAltOutlinedIcon />}
+            /> */}
             <ListItemLink
               to="/queues"
               primary={i18n.t("mainDrawer.listItems.queues")}

frontend/src/rules.js

@@ -3,6 +3,14 @@ const rules = {
 		static: [],
 	},
 
+	supervisor: {
+		static: [
+			"menu-users:view",
+			"user-view:show",
+			"user-modal:editQueues"
+		]
+	},
+
 	admin: {
 		static: [
 			//"show-icon-edit-whatsapp",
@@ -19,6 +27,7 @@ const rules = {
 			"queues-view:show",
 			"user-view:show",
 			"ticket-report:show",
+			"menu-users:view"
 
 		],
 	},
@@ -31,8 +40,6 @@ const rules = {
 			"show-icon-edit-queue",
 			"show-icon-delete-queue",
 			"space-disk-info:show",
-			
-
 			"drawer-admin-items:view",
 			"tickets-manager:showall",
 			"user-modal:editProfile",
@@ -51,7 +58,8 @@ const rules = {
 			"btn-add-whatsapp",
 			"btn-remove-whatsapp",
 			"ticket-report:show",
-			"connection-button:show"
+			"connection-button:show",
+			"menu-users:view"
 		],
 	},
 };

frontend/src/translate/languages/pt.js

@@ -280,7 +280,7 @@ const messages = {
       },
       newTicketModal: {
         title: "Criar Ticket",
-        fieldLabel: "Digite para pesquisar o contato",
+        fieldLabel: "Digite o nome para pesquisar o contato",
         add: "Adicionar",
         buttons: {
           ok: "Salvar",