fix: correct and add functionalities in the IVR for two different numbers

Details:
- Fixed issues in the IVR system.
- Added new functionalities to support two different phone numbers.

backend/src/services/WbotServices/wbotMessageListener.ts

@@ -613,6 +613,15 @@ const transferTicket = async (
   } else if (typeof queueName == "number") {
     queue = queues[queueName];
   }
+  const whatsapp: any = await whatsappInfo(ticket?.whatsappId);
+
+  const outService = await outOfService(whatsapp?.number);
+    if (outService.length > 0) {
+      const { type, msg: msgOutService } = outService[0];
+      console.log(`${type} message ignored on queue`);
+      botSendMessage(ticket, `\u200e${msgOutService}`);
+      return;
+    }
 
   if (queue) {
     await assingContactByQueue(ticket, queue.id);
@@ -1235,7 +1244,11 @@ const menu = async (userTyped: string, whatsappId: any, contactId: any, ticket:
         let option = data.find((o: any) => o.id == currentMenu[3]);
         response = data.find((o: any) => o.id == option.idnext);
         
-        if (response) response.value = `Seja bem-vindo(a) ao WhatsApp Gertec.\nQual o seu nome?`;
+        if (response){
+          const whatsapp = await whatsappCache(ticket.whatsappId);
+          if (whatsapp.number === '551121736500') response.value = `Seja bem-vindo(a) ao WhatsApp Gertec.\nQual o seu nome?`;
+          else response.value = `Seja bem-vindo(a) ao WhatsApp GéRun.\nQual o seu nome?`;
+        }
       }else response = data.find((o: any) => o.idmaster == menuOption.id);
       
       if (response) {    

frontend/src/components/ContactCreateTicketModal/index.js

@@ -199,7 +199,7 @@ const ContactCreateTicketModal = ({ modalOpen, onClose, contactId }) => {
                 style={{
                   background: id !== itemHover ? "white" : color,
                 }}
-              >{name[0].toUpperCase() + name.slice(1).toLowerCase()}</MenuItem>
+              >{name}</MenuItem>
             ))}
           </Select>
         </FormControl>

frontend/src/components/TransferTicketModal/index.js

@@ -71,7 +71,12 @@ const TransferTicketModal = ({ modalOpen, onClose, ticketid }) => {
 		if (!whatsApps) return []
 		const whatsAppsQueues = whatsApps.map(({ queues }) => queues)
 		//const whatsAppsQueues = whatsApps.filter(({ status }) => status === "CONNECTED" ).map(({ queues }) => queues)
-		const uniqueQueuesAvailable = queueArraysToOneArray(whatsAppsQueues)
+		const uniqueQueuesAvailable = queueArraysToOneArray(whatsAppsQueues);
+		uniqueQueuesAvailable.sort((a, b) => {
+			if (a.name.toLowerCase() < b.name.toLowerCase()) return -1;
+			if (a.name.toLowerCase() > b.name.toLowerCase()) return 1;
+			return 0;
+		  });
 		return uniqueQueuesAvailable
 	}, [whatsApps])
 
@@ -91,6 +96,11 @@ const TransferTicketModal = ({ modalOpen, onClose, ticketid }) => {
 				const { id, color, name } = q
 				return { id, color, name }
 			})
+			userQueues.sort((a, b) => {
+				if (a.name.toLowerCase() < b.name.toLowerCase()) return -1;
+				if (a.name.toLowerCase() > b.name.toLowerCase()) return 1;
+				return 0;
+			});
 
 			setQueues(userQueues)
 			setSelectedQueue('')
@@ -194,7 +204,16 @@ const TransferTicketModal = ({ modalOpen, onClose, ticketid }) => {
 						const { data } = await api.get(`/users/all`, {
 							params: { userId: user.id },
 						})
- 
+						data.queues.sort((a, b) => {
+							if (a.name.toLowerCase() < b.name.toLowerCase()) return -1;
+							if (a.name.toLowerCase() > b.name.toLowerCase()) return 1;
+							return 0;
+						});
+						data.users.sort((a, b) => {
+							if (a.name.toLowerCase() < b.name.toLowerCase()) return -1;
+							if (a.name.toLowerCase() > b.name.toLowerCase()) return 1;
+							return 0;
+						});
 						setUsers(data.users)
 						setQueuesByWhats(data.queues)
 						setQueues(data.queues)
@@ -205,6 +224,12 @@ const TransferTicketModal = ({ modalOpen, onClose, ticketid }) => {
 							params: { profile: 'user', transferToOtherQueues: user.transferToOtherQueues },
 						})
 
+						data.users.sort((a, b) => {
+							if (a.name.toLowerCase() < b.name.toLowerCase()) return -1;
+							if (a.name.toLowerCase() > b.name.toLowerCase()) return 1;
+							return 0;
+						});
+						
 						setUsers(data.users)
 						setQueues(_queues2)
 					}