Alteração na criação de tickets quando o usuario inicia a conversa para criar tickets com base no numero from to

backend/src/services/TicketServices/FindOrCreateTicketService.ts

@@ -21,7 +21,8 @@ const FindOrCreateTicketService = async (
         status: {
           [Op.or]: ["open", "pending", "queueChoice"]
         },
-        contactId: groupContact ? groupContact.id : contact.id
+        contactId: groupContact ? groupContact.id : contact.id,
+        whatsappId: whatsappId
       }
     });
 
@@ -41,7 +42,8 @@ const FindOrCreateTicketService = async (
     if (!ticket && groupContact) {
       ticket = await Ticket.findOne({
         where: {
-          contactId: groupContact.id
+          contactId: groupContact.id,
+          whatsappId: whatsappId
         },
         order: [["updatedAt", "DESC"]]
       });
@@ -71,7 +73,8 @@ const FindOrCreateTicketService = async (
             // Sub seconds
             [Op.between]: [+subSeconds(new Date(), 0), +new Date()]
           },
-          contactId: contact.id
+          contactId: contact.id,
+          whatsappId: whatsappId
         },
         order: [["updatedAt", "DESC"]]
       });

backend/src/services/WbotServices/wbotMessageListener.ts

@@ -539,6 +539,7 @@ const handleMessage = async (
 
     if (unreadMessages === 0 && whatsapp.farewellMessage && whatsapp.farewellMessage === msg.body) return;
 
+
     const ticket = await FindOrCreateTicketService(
       contact,
       wbot.id!,
@@ -550,21 +551,16 @@ const handleMessage = async (
     // await updateTicketCacheByTicketId(ticket.id, {'contact.profilePicUrl': ticket.contact.profilePicUrl})
 
     // Para responder para o cliente pelo mesmo whatsapp que ele enviou a mensagen
-    if (wbot.id != ticket.whatsappId) {
-
-      // console.log('PARA RESPONDER PELO MEMOS WHATSAPP wbot.id: ', wbot.id, ' | wbot.status: ', wbot.status)
-      // console.log('WHATSAPP STATUS ticket.whatsappId: ', ticket.whatsappId)
-
-      try {
-        await ticket.update({ whatsappId: wbot.id });
-      } catch (error: any) {
-        console.error('===> Error on wbotMessageListener.ts into handleMessage fuction file: \n', error)
-        throw new AppError(error.message);
-      }
-
-
-
-    }
+    // if (wbot.id != ticket.whatsappId) { 
+    //   // console.log('PARA RESPONDER PELO MEMOS WHATSAPP wbot.id: ', wbot.id, ' | wbot.status: ', wbot.status)
+    //   // console.log('WHATSAPP STATUS ticket.whatsappId: ', ticket.whatsappId) 
+    //   try {
+    //     await ticket.update({ whatsappId: wbot.id });
+    //   } catch (error: any) {
+    //     console.error('===> Error on wbotMessageListener.ts into handleMessage fuction file: \n', error)
+    //     throw new AppError(error.message);
+    //   } 
+    // }
     // 
 
     if (msg.hasMedia) {