Atualização: ao criar ticket associar a uma fila, busca por ticket e conteudo, trasnferencia de ticket sem necessidade de escolher usuario, correção de notificações de mensagens recebidas para ter o mesmo comportamento do whatsapp web.
adriano
parent
1246f59441
commit
92f7d8b4db
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@ -605,6 +605,37 @@ app.post('/api/restore', async (req, res) => {
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res.status(200).json({ message: "ok" });
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})
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app.post('/api/sendSeen', async (req, res) => {
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let stat
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const { number } = req.body
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try {
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stat = await client.getState();
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// await syncUnreadMessages(client)
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const wbotChat = await client.getChatById(number);
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wbotChat.sendSeen();
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// const chatMessages = await wbotChat.fetchMessages({ limit: 100 });
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// console.log('=============> wbotChat: ', chatMessages)
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} catch (err) {
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let terr = err.message;
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stat = (terr.search('Session closed') > -1 ? 'SESSIONCLOSED' : 'UNKNOWN')
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}
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res.status(200).json({ message: "ok" });
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})
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app.get('/api/connection/status', async (req, res) => {
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let stat
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@ -636,6 +667,8 @@ const syncUnreadMessages = async (wbot) => {
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/* eslint-disable no-await-in-loop */
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for (const chat of chats) {
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// console.log('chat: ', chat)
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if (chat.unreadCount > 0) {
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const unreadMessages = await chat.fetchMessages({
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@ -22,6 +22,7 @@ import format from 'date-fns/format';
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import ListTicketsServiceCache from "../services/TicketServices/ListTicketServiceCache";
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import { searchTicketCache, loadTicketsCache, } from '../helpers/TicketCache'
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import { Op } from "sequelize";
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@ -34,6 +35,7 @@ type IndexQuery = {
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withUnreadMessages: string;
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queueIds: string;
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unlimited?: string;
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searchParamContent?: string
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};
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interface TicketData {
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@ -41,6 +43,10 @@ interface TicketData {
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status: string;
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queueId: number;
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userId: number;
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whatsappId?: string | number
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msg?: string,
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transfer?: boolean | undefined,
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fromMe?: boolean
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}
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@ -51,6 +57,16 @@ import TicketEmiterSumOpenClosedByUser from "../helpers/OnlineReporEmiterInfoByU
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import CountTicketService from "../services/TicketServices/CountTicketService";
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import CountTicketsByUserQueue from "../services/UserServices/CountTicketsByUserQueue";
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import ShowUserService from "../services/UserServices/ShowUserService";
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import axios from "axios";
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import User from "../models/User";
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import CheckContactOpenTickets from "../helpers/CheckContactOpenTickets";
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import QueuesByUser from "../services/UserServices/ShowQueuesByUser";
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import GetDefaultWhatsApp from "../helpers/GetDefaultWhatsApp";
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import { getWbot } from "../libs/wbot";
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import endPointQuery from "../helpers/old_EndPointQuery";
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import Contact from "../models/Contact";
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import BotIsOnQueue from "../helpers/BotIsOnQueue";
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import { setMessageAsRead } from "../helpers/SetMessageAsRead";
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export const index = async (req: Request, res: Response): Promise<Response> => {
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@ -62,7 +78,8 @@ export const index = async (req: Request, res: Response): Promise<Response> => {
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showAll,
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queueIds: queueIdsStringified,
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withUnreadMessages,
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unlimited
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unlimited,
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searchParamContent
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} = req.query as IndexQuery;
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@ -83,26 +100,33 @@ export const index = async (req: Request, res: Response): Promise<Response> => {
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userId,
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queueIds,
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withUnreadMessages,
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unlimited
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unlimited,
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searchParamContent
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});
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return res.status(200).json({ tickets, count, hasMore });
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};
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export const store = async (req: Request, res: Response): Promise<Response> => {
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const { contactId, status, userId }: TicketData = req.body;
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const { contactId, status, userId, msg, queueId }: TicketData = req.body;
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console.log('TICKET CREATE: ', 'contactId: ', contactId, ' | status: ', status, ' | userId: ', userId)
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const botInfo = await BotIsOnQueue('botqueue')
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// test del
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let ticket = await Ticket.findOne({ where: { contactId, status: 'queueChoice' } });
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let ticket = await Ticket.findOne({
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where: {
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[Op.or]: [
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{ contactId, status: 'queueChoice' },
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{ contactId, status: 'open', userId: botInfo.userIdBot }
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]
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}
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});
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if (ticket) {
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await UpdateTicketService({ ticketData: { status: 'open', userId: userId, }, ticketId: ticket.id });
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await UpdateTicketService({ ticketData: { status: 'open', userId: userId, queueId }, ticketId: ticket.id });
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}
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else {
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ticket = await CreateTicketService({ contactId, status, userId });
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ticket = await CreateTicketService({ contactId, status, userId, queueId });
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}
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const io = getIO();
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@ -140,7 +164,6 @@ export const show = async (req: Request, res: Response): Promise<Response> => {
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return res.status(200).json({ contact, statusChatEnd, schedulesContact });
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};
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export const count = async (req: Request, res: Response): Promise<Response> => {
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// type indexQ = { status: string; date?: string; };
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@ -152,10 +175,10 @@ export const count = async (req: Request, res: Response): Promise<Response> => {
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};
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export const update = async (req: Request, res: Response): Promise<Response> => {
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console.log('ENTROU NO UPDATE TICKET CONTROLLER')
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const { ticketId } = req.params;
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const userOldInfo = await Ticket.findByPk(ticketId)
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@ -177,10 +200,6 @@ export const update = async (req: Request, res: Response): Promise<Response> =>
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});
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///////////////////////////////
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//
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if (scheduleData.farewellMessage) {
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const whatsapp = await ShowWhatsAppService(ticket.whatsappId);
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@ -219,15 +238,52 @@ export const update = async (req: Request, res: Response): Promise<Response> =>
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}
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else {
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const ticketData: TicketData = req.body;
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// Para aparecer pendente para todos usuarios que estao na fila
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if (req.body.transfer) {
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req.body.userId = null
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}
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let ticketData: TicketData = req.body;
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// console.log('ticketData: ', ticketData)
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// console.log('ticketData.transfer', ticketData.transfer)
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// return res.send()
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// if (ticketData.transfer) {
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// const defaultWhatsapp: any = await GetDefaultWhatsApp(ticketData.userId);
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// const _ticket: any = await Ticket.findByPk(ticketId)
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// if (defaultWhatsapp && ticketData.status != 'open') {
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// await CheckContactOpenTickets(_ticket.dataValues.contactId, defaultWhatsapp.dataValues.id)
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// }
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// ticketData.whatsappId = defaultWhatsapp.dataValues.id
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// }
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console.log('--------> ticketData.status: ', ticketData.status, ' | ticketData.fromMe: ', ticketData.fromMe)
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//ticketData: { status: 'open', userId: 4 } , ticketId
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const { ticket } = await UpdateTicketService({
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ticketData,
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ticketId
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ticketId,
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});
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if (ticketData.status == 'open' && !ticketData.fromMe) {
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await setMessageAsRead(ticket);
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}
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console.log('ticket.unreadMessages: ', ticket.unreadMessages)
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if (ticketData.userId) {
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const dateToday = splitDateTime(new Date(format(new Date(), 'yyyy-MM-dd HH:mm:ss', { locale: ptBR })))
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@ -308,3 +364,11 @@ export const remove = async (
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return res.status(200).json({ message: "ticket deleted" });
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};
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// export async function setMessageAsRead(ticket: Ticket) {
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// const wbot_url = await getWbot(ticket.whatsappId);
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// console.log('wbot_url: ', wbot_url, ' | ticket.contact.number: ', ticket.contact.number);
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// await endPointQuery(`${wbot_url}/api/sendSeen`, { number: `${ticket.contact.number}@${ticket.isGroup ? "g" : "c"}.us` });
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// }
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@ -10,6 +10,9 @@ import path from "path";
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import { convertBytes } from "./ConvertBytes";
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import { deleteScheduleByTicketIdCache } from "./SchedulingNotifyCache";
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import SchedulingNotify from "../models/SchedulingNotify";
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import Ticket from "../models/Ticket";
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import { Sequelize, Op } from "sequelize";
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const fastFolderSize = require('fast-folder-size')
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const { promisify } = require('util')
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@ -46,25 +49,31 @@ const monitor = async () => {
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for (let i = 0; i < schedulingNotifies.length; i++) {
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const ticket: any = await ShowTicketService(+schedulingNotifies[i].ticketId);
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const ticket = await ShowTicketService(+schedulingNotifies[i].ticketId);
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await new Promise(f => setTimeout(f, 3000));
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if(!ticket.queue){
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await ticket.update({status: 'open'})
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}
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// SetTicketMessagesAsRead(ticket);
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await SendWhatsAppMessage({
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body: schedulingNotifies[i].message, ticket
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});
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let _ticket = await Ticket.findOne({
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where: {
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contactId: ticket.contactId,
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status: { [Op.in]: ['open', 'pending'] }
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}
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})
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await deleteScheduleByTicketIdCache(schedulingNotifies[i].ticketId)
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await DeleteSchedulingNotifyService(schedulingNotifies[i].id)
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if (_ticket) continue
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if (ticket.dataValues.status == 'closed') {
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await ticket.update({ status: 'pending' })
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}
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await new Promise(f => setTimeout(f, 3000));
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await SendWhatsAppMessage({
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body: schedulingNotifies[i].message, ticket
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});
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}
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@ -2,32 +2,20 @@ import { getIO } from "../libs/socket";
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import Ticket from "../models/Ticket";
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function sendWhatsAppMessageSocket(ticket: Ticket, body: string, quotedMsgSerializedId?: string | undefined) {
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function sendWhatsAppMessageSocket(ticket: Ticket, body: string, quotedMsgSerializedId?: string | undefined, number?: string ) {
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const io = getIO();
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io.to(`session_${ticket.whatsappId.toString()}`).emit("send_message", {
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action: "create",
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msg: {
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number: `${ticket.contact.number}@${ticket.isGroup ? "g" : "c"}.us`,
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number: number ? number : `${ticket.contact.number}@${ticket.isGroup ? "g" : "c"}.us`,
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body: body,
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quotedMessageId: quotedMsgSerializedId,
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linkPreview: false
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}
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});
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// io.emit("send_message", {
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// action: "create",
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// msg: {
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// number: `${ticket.contact.number}@${ticket.isGroup ? "g" : "c"}.us`,
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// body: body,
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// quotedMessageId: quotedMsgSerializedId,
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// linkPreview: false
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// }
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// });
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}
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export default sendWhatsAppMessageSocket;
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@ -0,0 +1,12 @@
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import { getWbot } from "../libs/wbot";
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import Ticket from "../models/Ticket";
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import endPointQuery from "./old_EndPointQuery";
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export async function setMessageAsRead(ticket: Ticket) {
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const wbot_url = await getWbot(ticket.whatsappId);
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console.log('from wbotMessagelistener wbot_url: ', wbot_url, ' | ticket.contact.number: ', ticket.contact.number);
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await endPointQuery(`${wbot_url}/api/sendSeen`, { number: `${ticket.contact.number}@${ticket.isGroup ? "g" : "c"}.us` });
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}
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@ -0,0 +1,39 @@
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const fsPromises = require("fs/promises");
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const fs = require('fs')
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import axios from 'axios';
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import * as https from "https";
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const endPointQuery = async (url: string, data: any) => {
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let response: any = null
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try {
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response = await axios.post(url, data);
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console.log(`TEST URL CLIENT POST ROUTE: ${url} | STATUS CODE: ${response.status}`);
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} catch (err: any) {
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if (err.response) {
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// The client was given an error response (5xx, 4xx)
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// console.log('err.response: ', err.response)
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console.log('err.response: ', err.response)
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// return { data: err.response.data, status: err.response.status }
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} else if (err.request) {
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// The client never received a response, and the request was never left
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console.log('err.request: ', err.request)
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} else {
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// Anything else
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console.error(`Erro ao consultar endpoint ${url}: ${err}`);
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}
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}
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return response
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}
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export default endPointQuery;
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@ -22,14 +22,19 @@ interface Request {
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contactId: number;
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status: string;
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userId: number;
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queueId?: number | undefined;
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}
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const CreateTicketService = async ({
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contactId,
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status,
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userId
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userId,
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queueId = undefined
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}: Request): Promise<Ticket> => {
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console.log('========> queueId: ', queueId)
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try {
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const defaultWhatsapp = await GetDefaultWhatsApp(userId);
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@ -42,7 +47,8 @@ const CreateTicketService = async ({
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contactId,
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status,
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isGroup,
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userId
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userId,
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queueId
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});
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const ticket = await Ticket.findByPk(id, { include: ["contact"] });
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@ -17,6 +17,7 @@ import ListTicketServiceCache from "./ListTicketServiceCache"
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import { searchTicketCache, loadTicketsCache } from '../../helpers/TicketCache'
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import { getWbot } from "../../libs/wbot";
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import User from "../../models/User";
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@ -31,6 +32,7 @@ interface Request {
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withUnreadMessages?: string;
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queueIds: number[];
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unlimited?: string;
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searchParamContent?: string;
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}
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interface Response {
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@ -49,9 +51,12 @@ const ListTicketsService = async ({
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showAll,
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userId,
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withUnreadMessages,
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unlimited = 'false'
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unlimited = 'false',
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searchParamContent = ""
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}: Request): Promise<Response> => {
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console.log('----------> searchParamContent: ', searchParamContent)
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let whereCondition: Filterable["where"] = { [Op.or]: [{ userId }, { status: "pending" }], queueId: { [Op.or]: [queueIds, null] } };
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console.log('PAGE NUMBER TICKET: ', pageNumber)
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@ -146,20 +151,33 @@ const ListTicketsService = async ({
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if (searchParam) {
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const sanitizedSearchParam = searchParam.toLocaleLowerCase().trim();
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const sanitizedSearchParamContent = searchParamContent.toLocaleLowerCase().trim();
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if (searchParamContent.length > 0) {
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includeCondition = [
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...includeCondition,
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{
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model: Message,
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as: "messages",
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attributes: ["id", "body"],
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where: {
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body: where(fn("LOWER", col("body")), "LIKE", `%${sanitizedSearchParamContent}%`)
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},
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required: false,
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duplicating: false
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}
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];
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whereCondition = {
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...whereCondition,
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"$message.body$": where(fn("LOWER", col("body")), "LIKE", `%${sanitizedSearchParamContent}%`)
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};
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}
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// includeCondition = [
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// ...includeCondition,
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// {
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// model: Message,
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// as: "messages",
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// attributes: ["id", "body"],
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// where: {
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// body: where(fn("LOWER", col("body")), "LIKE", `%${sanitizedSearchParam}%`)
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// },
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// required: false,
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// duplicating: false
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// }
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// ];
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whereCondition = {
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...whereCondition,
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@ -170,11 +188,17 @@ const ListTicketsService = async ({
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{ "$contact.number$": { [Op.like]: `%${sanitizedSearchParam}%` } },
|
||||
|
||||
// {
|
||||
// "$message.body$": where(fn("LOWER", col("body")), "LIKE", `%${sanitizedSearchParam}%`)
|
||||
// }
|
||||
]
|
||||
],
|
||||
};
|
||||
|
||||
|
||||
const userProfile: any = await User.findByPk(userId)
|
||||
|
||||
if (userProfile.dataValues.profile != 'admin' && userProfile.dataValues.profile != 'master') {
|
||||
whereCondition = { ...whereCondition, userId }
|
||||
}
|
||||
|
||||
|
||||
}
|
||||
|
||||
if (date) {
|
||||
|
|
@ -200,8 +224,6 @@ const ListTicketsService = async ({
|
|||
const offset = limit * (+pageNumber - 1);
|
||||
|
||||
|
||||
|
||||
|
||||
const { count, rows: tickets } = await Ticket.findAndCountAll({
|
||||
where: whereCondition,
|
||||
include: includeCondition,
|
||||
|
|
|
|||
|
|
@ -8,6 +8,7 @@ import ShowTicketService from "./ShowTicketService";
|
|||
|
||||
import { createOrUpdateTicketCache } from '../../helpers/TicketCache'
|
||||
import AppError from "../../errors/AppError";
|
||||
import sendWhatsAppMessageSocket from "../../helpers/SendWhatsappMessageSocket";
|
||||
var flatten = require('flat')
|
||||
|
||||
|
||||
|
|
@ -16,12 +17,14 @@ interface TicketData {
|
|||
status?: string;
|
||||
userId?: number;
|
||||
queueId?: number;
|
||||
statusChatEnd?: string
|
||||
statusChatEnd?: string;
|
||||
unreadMessages?: number;
|
||||
}
|
||||
|
||||
interface Request {
|
||||
ticketData: TicketData;
|
||||
ticketId: string | number;
|
||||
msg?: string
|
||||
}
|
||||
|
||||
interface Response {
|
||||
|
|
@ -32,77 +35,88 @@ interface Response {
|
|||
|
||||
const UpdateTicketService = async ({
|
||||
ticketData,
|
||||
ticketId
|
||||
ticketId,
|
||||
msg=''
|
||||
}: Request): Promise<Response> => {
|
||||
|
||||
try {
|
||||
|
||||
const { status, userId, queueId, statusChatEnd } = ticketData;
|
||||
const { status, userId, queueId, statusChatEnd, unreadMessages } = ticketData;
|
||||
|
||||
const ticket = await ShowTicketService(ticketId);
|
||||
// await SetTicketMessagesAsRead(ticket);
|
||||
const ticket = await ShowTicketService(ticketId);
|
||||
// await SetTicketMessagesAsRead(ticket);
|
||||
|
||||
const oldStatus = ticket.status;
|
||||
const oldUserId = ticket.user?.id;
|
||||
const oldStatus = ticket.status;
|
||||
const oldUserId = ticket.user?.id;
|
||||
|
||||
if (oldStatus === "closed") {
|
||||
await CheckContactOpenTickets(ticket.contact.id);
|
||||
}
|
||||
if (oldStatus === "closed") {
|
||||
await CheckContactOpenTickets(ticket.contact.id);
|
||||
}
|
||||
|
||||
await ticket.update({
|
||||
status,
|
||||
queueId,
|
||||
userId,
|
||||
statusChatEnd
|
||||
});
|
||||
|
||||
await ticket.reload();
|
||||
|
||||
// TEST DEL
|
||||
try {
|
||||
|
||||
// const { name, number } = await ShowContactService(ticket.contactId)
|
||||
|
||||
let jsonString = JSON.stringify(ticket); //convert to string to remove the sequelize specific meta data
|
||||
let ticket_obj = JSON.parse(jsonString); //to make plain json
|
||||
delete ticket_obj['contact']['extraInfo']
|
||||
delete ticket_obj['user']
|
||||
|
||||
ticket_obj = flatten(ticket_obj)
|
||||
|
||||
await createOrUpdateTicketCache(`ticket:${ticket.id}`, ticket_obj)
|
||||
|
||||
} catch (error) {
|
||||
console.log('There was an error on UpdateTicketService.ts on createTicketCache: ', error)
|
||||
}
|
||||
//
|
||||
|
||||
let io = getIO();
|
||||
|
||||
if (ticket.status !== oldStatus || ticket.user?.id !== oldUserId) {
|
||||
io.to(oldStatus).emit("ticket", {
|
||||
action: "delete",
|
||||
ticketId: ticket.id
|
||||
await ticket.update({
|
||||
status,
|
||||
queueId,
|
||||
userId,
|
||||
unreadMessages,
|
||||
statusChatEnd
|
||||
});
|
||||
}
|
||||
|
||||
await ticket.reload();
|
||||
|
||||
if (msg.length > 0) {
|
||||
|
||||
setTimeout(async () => {
|
||||
|
||||
sendWhatsAppMessageSocket(ticket, msg)
|
||||
|
||||
}, 2000)
|
||||
}
|
||||
|
||||
// TEST DEL
|
||||
try {
|
||||
|
||||
// const { name, number } = await ShowContactService(ticket.contactId)
|
||||
|
||||
let jsonString = JSON.stringify(ticket); //convert to string to remove the sequelize specific meta data
|
||||
let ticket_obj = JSON.parse(jsonString); //to make plain json
|
||||
delete ticket_obj['contact']['extraInfo']
|
||||
delete ticket_obj['user']
|
||||
|
||||
ticket_obj = flatten(ticket_obj)
|
||||
|
||||
await createOrUpdateTicketCache(`ticket:${ticket.id}`, ticket_obj)
|
||||
|
||||
} catch (error) {
|
||||
console.log('There was an error on UpdateTicketService.ts on createTicketCache: ', error)
|
||||
}
|
||||
//
|
||||
|
||||
let io = getIO();
|
||||
|
||||
if (ticket.status !== oldStatus || ticket.user?.id !== oldUserId) {
|
||||
io.to(oldStatus).emit("ticket", {
|
||||
action: "delete",
|
||||
ticketId: ticket.id
|
||||
});
|
||||
}
|
||||
|
||||
|
||||
io.to(ticket.status)
|
||||
.to("notification")
|
||||
.to(ticketId.toString())
|
||||
.emit("ticket", {
|
||||
io.to(ticket.status)
|
||||
.to("notification")
|
||||
.to(ticketId.toString())
|
||||
.emit("ticket", {
|
||||
action: "update",
|
||||
ticket
|
||||
});
|
||||
|
||||
|
||||
io.emit("ticketStatus", {
|
||||
action: "update",
|
||||
ticket
|
||||
ticketStatus: { ticketId: ticket.id, status: ticket.status }
|
||||
});
|
||||
|
||||
|
||||
io.emit("ticketStatus", {
|
||||
action: "update",
|
||||
ticketStatus: { ticketId: ticket.id, status: ticket.status }
|
||||
});
|
||||
|
||||
|
||||
return { ticket, oldStatus, oldUserId };
|
||||
return { ticket, oldStatus, oldUserId };
|
||||
|
||||
} catch (error: any) {
|
||||
console.error('===> Error on UpdateTicketService.ts file: \n', error)
|
||||
|
|
|
|||
|
|
@ -33,21 +33,25 @@ interface Request {
|
|||
body: string;
|
||||
ticket: Ticket;
|
||||
quotedMsg?: Message;
|
||||
number?: string
|
||||
}
|
||||
|
||||
const SendWhatsAppMessage = async ({
|
||||
body,
|
||||
ticket,
|
||||
quotedMsg
|
||||
quotedMsg,
|
||||
number
|
||||
}: Request): Promise<WbotMessage | any> => {
|
||||
|
||||
try {
|
||||
|
||||
let timestamp = Math.floor(Date.now() / 1000)
|
||||
// let timestamp = Math.floor(Date.now() / 1000)
|
||||
let timestamp = Date.now() + String(Math.floor(Math.random() * 1000))
|
||||
var timetaken = `########################################${timestamp}| TicketId: ${ticket.id} => Time taken to send the message`;
|
||||
|
||||
console.time(timetaken)
|
||||
|
||||
|
||||
let quotedMsgSerializedId: string | undefined;
|
||||
|
||||
if (quotedMsg) {
|
||||
|
|
@ -66,7 +70,13 @@ const SendWhatsAppMessage = async ({
|
|||
|
||||
// listWhatsapp = await searchWhatsappCache(`${ticket.whatsappId}`, 'CONNECTED')
|
||||
|
||||
console.log('ticket.whatsappIdticket.whatsappIdticket.whatsappIdticket: ', ticket.whatsappId)
|
||||
if (!ticket.whatsappId) {
|
||||
|
||||
const defaultWhatsapp: any = await GetDefaultWhatsApp(ticket.userId);
|
||||
|
||||
await ticket.update({ whatsappId: +defaultWhatsapp.id });
|
||||
|
||||
}
|
||||
|
||||
if (!listWhatsapp) {
|
||||
listWhatsapp = await ListWhatsAppsNumber(ticket.whatsappId, 'CONNECTED')
|
||||
|
|
@ -74,12 +84,8 @@ const SendWhatsAppMessage = async ({
|
|||
|
||||
if (listWhatsapp.whatsapp && listWhatsapp.whatsapp.status != 'CONNECTED' && listWhatsapp.whatsapps.length > 0) {
|
||||
|
||||
// console.log('kkkkkkkkkkkkkkkkkkkkkkkkkkkk: ', listWhatsapp.whatsapps[0].id)
|
||||
|
||||
await ticket.update({ whatsappId: + listWhatsapp.whatsapps[0].id });
|
||||
|
||||
let _ticket = await Ticket.findByPk(listWhatsapp.whatsapps[0].id)
|
||||
|
||||
}
|
||||
|
||||
|
||||
|
|
@ -120,7 +126,7 @@ const SendWhatsAppMessage = async ({
|
|||
|
||||
try {
|
||||
|
||||
sendWhatsAppMessageSocket(ticket, body, quotedMsgSerializedId);
|
||||
sendWhatsAppMessageSocket(ticket, body, quotedMsgSerializedId, number);
|
||||
|
||||
await ticket.update({ lastMessage: body });
|
||||
|
||||
|
|
|
|||
|
|
@ -60,6 +60,7 @@ import { _restore } from "../../helpers/RestoreControll";
|
|||
import sendWhatsAppMessageSocket from "../../helpers/SendWhatsappMessageSocket";
|
||||
import { getWhatsappIds, setWhatsappId } from "../../helpers/WhatsappIdMultiSessionControl";
|
||||
import AppError from "../../errors/AppError";
|
||||
import { setMessageAsRead } from "../../helpers/SetMessageAsRead";
|
||||
|
||||
|
||||
|
||||
|
|
@ -888,15 +889,13 @@ const handleMessage = async (
|
|||
|
||||
|
||||
}
|
||||
//
|
||||
|
||||
|
||||
// test del
|
||||
if (msg && !msg.fromMe && ticket.status == 'pending') {
|
||||
|
||||
// if (msg.body.trim() == 'broken') {
|
||||
// throw new Error('Throw makes it go boom!')
|
||||
// }
|
||||
//
|
||||
await setMessageAsRead(ticket)
|
||||
|
||||
}
|
||||
|
||||
} catch (err) {
|
||||
Sentry.captureException(err);
|
||||
|
|
@ -927,8 +926,6 @@ const handleMsgAck = async (msg_id: any, ack: any) => {
|
|||
}
|
||||
await messageToUpdate.update({ ack });
|
||||
|
||||
console.log('ACK messageToUpdate: ', JSON.parse(JSON.stringify(messageToUpdate)))
|
||||
|
||||
io.to(messageToUpdate.ticketId.toString()).emit("appMessage", {
|
||||
action: "update",
|
||||
message: messageToUpdate
|
||||
|
|
|
|||
|
|
@ -0,0 +1,156 @@
|
|||
import React, { useState, useEffect, useContext, useRef, useCallback } from "react";
|
||||
import { useHistory } from "react-router-dom";
|
||||
import { toast } from "react-toastify";
|
||||
|
||||
import Button from "@material-ui/core/Button";
|
||||
import Dialog from "@material-ui/core/Dialog";
|
||||
import Select from "@material-ui/core/Select";
|
||||
import FormControl from "@material-ui/core/FormControl";
|
||||
import InputLabel from "@material-ui/core/InputLabel";
|
||||
import MenuItem from "@material-ui/core/MenuItem";
|
||||
import LinearProgress from "@material-ui/core/LinearProgress";
|
||||
import { makeStyles } from "@material-ui/core";
|
||||
|
||||
import DialogActions from "@material-ui/core/DialogActions";
|
||||
import DialogContent from "@material-ui/core/DialogContent";
|
||||
import DialogTitle from "@material-ui/core/DialogTitle";
|
||||
|
||||
import { i18n } from "../../translate/i18n";
|
||||
import ButtonWithSpinner from "../ButtonWithSpinner";
|
||||
import { AuthContext } from "../../context/Auth/AuthContext";
|
||||
|
||||
import toastError from "../../errors/toastError";
|
||||
|
||||
import api from "../../services/api";
|
||||
|
||||
const useStyles = makeStyles((theme) => ({
|
||||
maxWidth: {
|
||||
width: "100%",
|
||||
},
|
||||
paper: {
|
||||
minWidth: "300px"
|
||||
},
|
||||
linearProgress: {
|
||||
marginTop: "5px"
|
||||
}
|
||||
}));
|
||||
|
||||
const ContactCreateTicketModal = ({ modalOpen, onClose, contactId }) => {
|
||||
const { user } = useContext(AuthContext);
|
||||
let isMounted = useRef(true)
|
||||
|
||||
const history = useHistory();
|
||||
const [queues, setQueues] = useState([]);
|
||||
const [loading, setLoading] = useState(false);
|
||||
const [selectedQueue, setSelectedQueue] = useState('');
|
||||
const [itemHover, setItemHover] = useState(-1)
|
||||
const classes = useStyles();
|
||||
|
||||
useEffect(() => {
|
||||
const userQueues = user.queues.map(({ id, name, color }) => { return { id, name, color } })
|
||||
if (userQueues.length === 1) setSelectedQueue(userQueues[0].id)
|
||||
setQueues(userQueues)
|
||||
}, [user]);
|
||||
|
||||
const handleClose = () => {
|
||||
onClose();
|
||||
};
|
||||
|
||||
const handleSaveTicket = useCallback(async (contactId, userId, queueId) => {
|
||||
if (!contactId || !userId) {
|
||||
console.log("Missing contactId or userId")
|
||||
return
|
||||
};
|
||||
if (!queueId) {
|
||||
toast.warning("Nenhuma Fila Selecionada")
|
||||
return
|
||||
}
|
||||
if (isMounted.current) setLoading(true);
|
||||
|
||||
|
||||
const delayDebounceFn = setTimeout(() => {
|
||||
const ticketCreate = async () => {
|
||||
try {
|
||||
const { data: ticket } = await api.post("/tickets", {
|
||||
contactId: contactId,
|
||||
userId: userId,
|
||||
queueId: queueId,
|
||||
status: "open",
|
||||
});
|
||||
history.push(`/tickets/${ticket.id}`);
|
||||
} catch (err) {
|
||||
toastError(err);
|
||||
}
|
||||
if (isMounted.current) setLoading(false);
|
||||
|
||||
};
|
||||
ticketCreate();
|
||||
}, 300);
|
||||
return () => clearTimeout(delayDebounceFn);
|
||||
|
||||
}, [history])
|
||||
|
||||
useEffect(() => {
|
||||
if (modalOpen && queues.length <= 1) {
|
||||
handleSaveTicket(contactId, user.id, selectedQueue)
|
||||
}
|
||||
return () => {
|
||||
isMounted.current = false;
|
||||
};
|
||||
}, [modalOpen, contactId, user.id, selectedQueue, handleSaveTicket, queues.length]);
|
||||
|
||||
if (modalOpen && queues.length <= 1) {
|
||||
return <LinearProgress />
|
||||
}
|
||||
|
||||
return (
|
||||
<Dialog open={modalOpen} onClose={handleClose} maxWidth="xs" scroll="paper" classes={{ paper: classes.paper }}>
|
||||
<DialogTitle id="form-dialog-title">
|
||||
{i18n.t("newTicketModal.title")}
|
||||
</DialogTitle>
|
||||
<DialogContent dividers>
|
||||
<FormControl variant="outlined" className={classes.maxWidth}>
|
||||
<InputLabel>{i18n.t("Selecionar Fila")}</InputLabel>
|
||||
<Select
|
||||
value={selectedQueue}
|
||||
onChange={(e) => setSelectedQueue(e.target.value)}
|
||||
label={i18n.t("Filas")}
|
||||
>
|
||||
<MenuItem value={''}> </MenuItem>
|
||||
{queues.map(({ id, color, name }) => (
|
||||
<MenuItem
|
||||
key={id}
|
||||
value={id}
|
||||
onMouseEnter={() => setItemHover(id)}
|
||||
onMouseLeave={() => setItemHover(-1)}
|
||||
style={{
|
||||
background: id !== itemHover ? "white" : color,
|
||||
}}
|
||||
>{name[0].toUpperCase() + name.slice(1).toLowerCase()}</MenuItem>
|
||||
))}
|
||||
</Select>
|
||||
</FormControl>
|
||||
</DialogContent>
|
||||
<DialogActions>
|
||||
<Button
|
||||
onClick={handleClose}
|
||||
color="secondary"
|
||||
disabled={loading}
|
||||
variant="outlined"
|
||||
>
|
||||
{i18n.t("newTicketModal.buttons.cancel")}
|
||||
</Button>
|
||||
<ButtonWithSpinner
|
||||
onClick={() => handleSaveTicket(contactId, user.id, selectedQueue)}
|
||||
variant="contained"
|
||||
color="primary"
|
||||
loading={loading}
|
||||
>
|
||||
{i18n.t("newTicketModal.buttons.ok")}
|
||||
</ButtonWithSpinner>
|
||||
</DialogActions>
|
||||
</Dialog>
|
||||
);
|
||||
};
|
||||
|
||||
export default ContactCreateTicketModal;
|
||||
|
|
@ -73,6 +73,7 @@ const ContactModal = ({ open, onClose, contactId, initialValues, onSave }) => {
|
|||
name: "",
|
||||
number: "",
|
||||
email: "",
|
||||
useDialogflow: true,
|
||||
};
|
||||
|
||||
const [contact, setContact] = useState(initialState);
|
||||
|
|
|
|||
|
|
@ -1,8 +1,9 @@
|
|||
import React, { useState, useEffect, useReducer, useRef } from "react";
|
||||
import React, { useContext, useState, useEffect, useReducer, useRef } from "react";
|
||||
|
||||
import { isSameDay, parseISO, format } from "date-fns";
|
||||
import openSocket from "socket.io-client";
|
||||
import clsx from "clsx";
|
||||
import { AuthContext } from "../../context/Auth/AuthContext";
|
||||
|
||||
import { green } from "@material-ui/core/colors";
|
||||
import {
|
||||
|
|
@ -318,6 +319,9 @@ const MessagesList = ({ ticketId, isGroup }) => {
|
|||
const [anchorEl, setAnchorEl] = useState(null);
|
||||
const messageOptionsMenuOpen = Boolean(anchorEl);
|
||||
const currentTicketId = useRef(ticketId);
|
||||
const [sendSeen, setSendSeen] = useState(false)
|
||||
|
||||
const { user } = useContext(AuthContext);
|
||||
|
||||
useEffect(() => {
|
||||
dispatch({ type: "RESET" });
|
||||
|
|
@ -327,6 +331,70 @@ const MessagesList = ({ ticketId, isGroup }) => {
|
|||
}, [ticketId]);
|
||||
|
||||
useEffect(() => {
|
||||
|
||||
let url_split
|
||||
let url_ticketId
|
||||
|
||||
try {
|
||||
|
||||
url_split = window.location.href.split('tickets')
|
||||
|
||||
url_ticketId = url_split[url_split.length - 1].match(/\d+/)[0]
|
||||
|
||||
} catch (error) {
|
||||
console.log('error on try do the send seen: ', error)
|
||||
}
|
||||
|
||||
if (!url_ticketId) return
|
||||
|
||||
if (!sendSeen) return
|
||||
|
||||
const delayDebounceFn = setTimeout(() => {
|
||||
const sendSeenMessage = async () => {
|
||||
try {
|
||||
const { data } = await api.get("/messages/" + ticketId, {
|
||||
params: { pageNumber },
|
||||
});
|
||||
|
||||
setSendSeen(false)
|
||||
|
||||
if (!data) return
|
||||
|
||||
if (data.ticket.status === "open" && /*data.ticket.unreadMessages > 0 &&*/
|
||||
data.ticket.userId === user.id) {
|
||||
|
||||
let fromMe = false
|
||||
|
||||
if (data.messages.length > 0) {
|
||||
fromMe = data.messages[data.messages.length - 1].fromMe
|
||||
}
|
||||
|
||||
// Atualiza Unread messages para 0
|
||||
// Atualizei função no back-end para receber o novo parametro unreadMessages
|
||||
const ticketUpdate = { ...data.ticket, unreadMessages: 0, fromMe }
|
||||
await api.put("/tickets/" + ticketId, ticketUpdate)
|
||||
|
||||
}
|
||||
|
||||
} catch (err) {
|
||||
setLoading(false);
|
||||
toastError(err);
|
||||
}
|
||||
};
|
||||
sendSeenMessage();
|
||||
}, 500);
|
||||
|
||||
|
||||
return () => {
|
||||
clearTimeout(delayDebounceFn);
|
||||
};
|
||||
|
||||
|
||||
|
||||
}, [sendSeen, pageNumber, ticketId, user.id]);
|
||||
|
||||
useEffect(() => {
|
||||
|
||||
setLoading(true);
|
||||
const delayDebounceFn = setTimeout(() => {
|
||||
const fetchMessages = async () => {
|
||||
|
|
@ -365,17 +433,12 @@ const MessagesList = ({ ticketId, isGroup }) => {
|
|||
|
||||
if (data.action === "create") {
|
||||
|
||||
console.log('ADD_MESSAGE: ', data.message)
|
||||
|
||||
dispatch({ type: "ADD_MESSAGE", payload: data.message });
|
||||
|
||||
scrollToBottom();
|
||||
}
|
||||
|
||||
if (data.action === "update") {
|
||||
|
||||
console.log('joinChatBox update: ',data.action)
|
||||
|
||||
dispatch({ type: "UPDATE_MESSAGE", payload: data.message });
|
||||
}
|
||||
});
|
||||
|
|
@ -391,7 +454,11 @@ const MessagesList = ({ ticketId, isGroup }) => {
|
|||
|
||||
const scrollToBottom = () => {
|
||||
if (lastMessageRef.current) {
|
||||
|
||||
setSendSeen(true)
|
||||
|
||||
lastMessageRef.current.scrollIntoView({});
|
||||
|
||||
}
|
||||
};
|
||||
|
||||
|
|
|
|||
|
|
@ -118,16 +118,12 @@ const NotificationsPopOver = () => {
|
|||
|
||||
socket.on("reload_page", (data) => {
|
||||
|
||||
console.log('UPDATING THE PAGE: ', data.userId, ' | user.id: ', user.id)
|
||||
|
||||
if (user.id === data.userId) {
|
||||
|
||||
window.location.reload(true);
|
||||
|
||||
}
|
||||
|
||||
|
||||
|
||||
})
|
||||
|
||||
socket.on("onlineStatus", (data) => {
|
||||
|
|
@ -168,7 +164,6 @@ const NotificationsPopOver = () => {
|
|||
}
|
||||
|
||||
_fifo = setInterval(() => {
|
||||
console.log('user.id: ', user.id)
|
||||
socket.emit("online", user.id)
|
||||
}, 3000);
|
||||
|
||||
|
|
|
|||
|
|
@ -11,6 +11,8 @@ import {
|
|||
|
||||
|
||||
|
||||
// import { i18n } from "../../../translate/i18n";
|
||||
|
||||
|
||||
import ptBrLocale from "date-fns/locale/pt-BR";
|
||||
|
||||
|
|
|
|||
|
|
@ -172,7 +172,7 @@ const Ticket = () => {
|
|||
/>
|
||||
</div>
|
||||
<div className={classes.ticketActionButtons}>
|
||||
<TicketActionButtons ticket={ticket} statusChatEnd={statusChatEnd}/>
|
||||
<TicketActionButtons ticket={ticket} statusChatEnd={statusChatEnd} />
|
||||
</div>
|
||||
</TicketHeader>
|
||||
<ReplyMessageProvider>
|
||||
|
|
|
|||
|
|
@ -32,8 +32,21 @@ const useStyles = makeStyles(theme => ({
|
|||
const TicketActionButtons = ({ ticket, statusChatEnd }) => {
|
||||
const classes = useStyles();
|
||||
const history = useHistory();
|
||||
|
||||
const [anchorEl, setAnchorEl] = useState(null);
|
||||
const [loading, setLoading] = useState(false);
|
||||
|
||||
// const [useDialogflow, setUseDialogflow] = useState(ticket.contact.useDialogflow);
|
||||
|
||||
// const [/*useDialogflow*/, setUseDialogflow] = useState(() => {
|
||||
// if (Object.keys(ticket).length !== 0) {
|
||||
// return ticket.contact.useDialogflow;
|
||||
// } else {
|
||||
// // Set a default value if `ticket.contact.useDialogflow` is null
|
||||
// return true
|
||||
// }
|
||||
// });
|
||||
|
||||
const ticketOptionsMenuOpen = Boolean(anchorEl);
|
||||
const { user } = useContext(AuthContext);
|
||||
|
||||
|
|
@ -50,11 +63,9 @@ const TicketActionButtons = ({ ticket, statusChatEnd }) => {
|
|||
|
||||
const chatEndVal = (data) => {
|
||||
|
||||
if(data){
|
||||
|
||||
data = {...data, 'ticketId': ticket.id}
|
||||
|
||||
if (data) {
|
||||
|
||||
data = { ...data, 'ticketId': ticket.id }
|
||||
|
||||
handleUpdateTicketStatus(null, "closed", user?.id, data)
|
||||
|
||||
|
|
@ -63,67 +74,77 @@ const TicketActionButtons = ({ ticket, statusChatEnd }) => {
|
|||
}
|
||||
|
||||
|
||||
const handleModal = (/*status, userId*/) => {
|
||||
const handleModal = (/*status, userId*/) => {
|
||||
|
||||
render(<Modal
|
||||
modal_header={'Finalização de Atendimento'}
|
||||
func={chatEndVal}
|
||||
statusChatEnd={statusChatEnd}
|
||||
ticketId={ticket.id}
|
||||
/>)
|
||||
modal_header={'Finalização de Atendimento'}
|
||||
func={chatEndVal}
|
||||
statusChatEnd={statusChatEnd}
|
||||
ticketId={ticket.id}
|
||||
/>)
|
||||
|
||||
};
|
||||
|
||||
|
||||
const handleUpdateTicketStatus = async (e, status, userId, schedulingData={}) => {
|
||||
const handleUpdateTicketStatus = async (e, status, userId, schedulingData = {}) => {
|
||||
|
||||
setLoading(true);
|
||||
try {
|
||||
setLoading(true);
|
||||
try {
|
||||
|
||||
if(status==='closed'){
|
||||
|
||||
if (tabOption === 'search') {
|
||||
setTabOption('open')
|
||||
}
|
||||
|
||||
await api.put(`/tickets/${ticket.id}`, {
|
||||
status: status,
|
||||
userId: userId || null,
|
||||
schedulingNotifyData: JSON.stringify(schedulingData)
|
||||
});
|
||||
|
||||
}
|
||||
else{
|
||||
|
||||
if (tabOption === 'search') {
|
||||
setTabOption('open')
|
||||
}
|
||||
|
||||
await api.put(`/tickets/${ticket.id}`, {
|
||||
status: status,
|
||||
userId: userId || null
|
||||
});
|
||||
if (status === 'closed') {
|
||||
|
||||
if (tabOption === 'search') {
|
||||
setTabOption('open')
|
||||
}
|
||||
|
||||
setLoading(false);
|
||||
if (status === "open") {
|
||||
await api.put(`/tickets/${ticket.id}`, {
|
||||
status: status,
|
||||
userId: userId || null,
|
||||
schedulingNotifyData: JSON.stringify(schedulingData)
|
||||
});
|
||||
|
||||
}
|
||||
else {
|
||||
|
||||
history.push(`/tickets/${ticket.id}`);
|
||||
} else {
|
||||
history.push("/tickets");
|
||||
if (tabOption === 'search') {
|
||||
setTabOption('open')
|
||||
}
|
||||
} catch (err) {
|
||||
setLoading(false);
|
||||
toastError(err);
|
||||
|
||||
await api.put(`/tickets/${ticket.id}`, {
|
||||
status: status,
|
||||
userId: userId || null
|
||||
});
|
||||
|
||||
}
|
||||
|
||||
setLoading(false);
|
||||
if (status === "open") {
|
||||
|
||||
|
||||
history.push(`/tickets/${ticket.id}`);
|
||||
} else {
|
||||
history.push("/tickets");
|
||||
}
|
||||
} catch (err) {
|
||||
setLoading(false);
|
||||
toastError(err);
|
||||
}
|
||||
|
||||
};
|
||||
|
||||
// const handleContactToggleUseDialogflow = async () => {
|
||||
// setLoading(true);
|
||||
// try {
|
||||
// const contact = await api.put(`/contacts/toggleUseDialogflow/${ticket.contact.id}`);
|
||||
// setUseDialogflow(contact.data.useDialogflow);
|
||||
// setLoading(false);
|
||||
// } catch (err) {
|
||||
// setLoading(false);
|
||||
// toastError(err);
|
||||
// }
|
||||
// };
|
||||
|
||||
|
||||
return (
|
||||
<div className={classes.actionButtons}>
|
||||
{ticket.status === "closed" && (
|
||||
|
|
@ -138,7 +159,7 @@ const TicketActionButtons = ({ ticket, statusChatEnd }) => {
|
|||
)}
|
||||
{ticket.status === "open" && (
|
||||
<>
|
||||
<ButtonWithSpinner style={{ marginRight: "70px" }}
|
||||
<ButtonWithSpinner style={{ marginRight: "70px" }}
|
||||
loading={loading}
|
||||
startIcon={<Replay />}
|
||||
size="small"
|
||||
|
|
|
|||
|
|
@ -1,4 +1,6 @@
|
|||
import React, { useState, useEffect, useReducer, useContext } from "react";
|
||||
|
||||
|
||||
import openSocket from "socket.io-client";
|
||||
|
||||
import { makeStyles } from "@material-ui/core/styles";
|
||||
|
|
@ -175,7 +177,7 @@ const reducer = (state, action) => {
|
|||
};
|
||||
|
||||
const TicketsList = (props) => {
|
||||
const { status, searchParam, showAll, selectedQueueIds, updateCount, style, tab } = props;
|
||||
const { status, searchParam, searchParamContent, showAll, selectedQueueIds, updateCount, style, tab } = props;
|
||||
const classes = useStyles();
|
||||
const [pageNumber, setPageNumber] = useState(1);
|
||||
const [ticketsList, dispatch] = useReducer(reducer, []);
|
||||
|
|
@ -184,16 +186,16 @@ const TicketsList = (props) => {
|
|||
const { searchTicket } = useContext(SearchTicketContext)
|
||||
|
||||
useEffect(() => {
|
||||
|
||||
dispatch({ type: "RESET" });
|
||||
setPageNumber(1);
|
||||
|
||||
}, [status, searchParam, showAll, selectedQueueIds, searchTicket]);
|
||||
|
||||
|
||||
}, [status, searchParam, searchParamContent, showAll, selectedQueueIds, searchTicket]);
|
||||
|
||||
const { tickets, hasMore, loading } = useTickets({
|
||||
pageNumber,
|
||||
searchParam,
|
||||
searchParamContent,
|
||||
status,
|
||||
showAll,
|
||||
queueIds: JSON.stringify(selectedQueueIds),
|
||||
|
|
@ -201,6 +203,7 @@ const TicketsList = (props) => {
|
|||
});
|
||||
|
||||
useEffect(() => {
|
||||
|
||||
if (!status && !searchParam) return;
|
||||
|
||||
// if (searchParam) {
|
||||
|
|
|
|||
|
|
@ -1,14 +1,21 @@
|
|||
import React, { useContext, useEffect, useRef, useState } from "react";
|
||||
|
||||
import { makeStyles } from "@material-ui/core/styles";
|
||||
import { IconButton } from "@mui/material";
|
||||
import Paper from "@material-ui/core/Paper";
|
||||
import SearchIcon from "@material-ui/icons/Search";
|
||||
import InputBase from "@material-ui/core/InputBase";
|
||||
import Tabs from "@material-ui/core/Tabs";
|
||||
import Tab from "@material-ui/core/Tab";
|
||||
import Badge from "@material-ui/core/Badge";
|
||||
|
||||
import Tooltip from "@material-ui/core/Tooltip";
|
||||
|
||||
|
||||
import SearchIcon from "@material-ui/icons/Search";
|
||||
import MoveToInboxIcon from "@material-ui/icons/MoveToInbox";
|
||||
import CheckBoxIcon from "@material-ui/icons/CheckBox";
|
||||
import MenuIcon from "@material-ui/icons/Menu";
|
||||
import FindInPageIcon from '@material-ui/icons/FindInPage';
|
||||
|
||||
import FormControlLabel from "@material-ui/core/FormControlLabel";
|
||||
import Switch from "@material-ui/core/Switch";
|
||||
|
|
@ -63,6 +70,25 @@ const useStyles = makeStyles((theme) => ({
|
|||
},
|
||||
|
||||
serachInputWrapper: {
|
||||
flex: 1,
|
||||
display: "flex",
|
||||
flexDirection: "column",
|
||||
gap: "10px",
|
||||
borderRadius: 40,
|
||||
padding: 4,
|
||||
marginRight: theme.spacing(1),
|
||||
},
|
||||
|
||||
searchInputHeader: {
|
||||
flex: 1,
|
||||
background: "#fff",
|
||||
display: "flex",
|
||||
borderRadius: 40,
|
||||
padding: 4,
|
||||
marginRight: theme.spacing(1),
|
||||
},
|
||||
|
||||
searchContentInput: {
|
||||
flex: 1,
|
||||
background: "#fff",
|
||||
display: "flex",
|
||||
|
|
@ -78,6 +104,11 @@ const useStyles = makeStyles((theme) => ({
|
|||
alignSelf: "center",
|
||||
},
|
||||
|
||||
menuSearch: {
|
||||
color: "grey",
|
||||
alignSelf: "center",
|
||||
},
|
||||
|
||||
searchInput: {
|
||||
flex: 1,
|
||||
border: "none",
|
||||
|
|
@ -95,20 +126,21 @@ const useStyles = makeStyles((theme) => ({
|
|||
},
|
||||
}));
|
||||
|
||||
const DEFAULT_SEARCH_PARAM = { searchParam: "", searchParamContent: "" }
|
||||
|
||||
const TicketsManager = () => {
|
||||
|
||||
const { tabOption, setTabOption } = useContext(TabTicketContext);
|
||||
|
||||
const {setSearchTicket} = useContext(SearchTicketContext)
|
||||
const { setSearchTicket } = useContext(SearchTicketContext)
|
||||
|
||||
const classes = useStyles();
|
||||
|
||||
const [searchParam, setSearchParam] = useState("");
|
||||
const [searchParam, setSearchParam] = useState(DEFAULT_SEARCH_PARAM);
|
||||
const [tab, setTab] = useState("open");
|
||||
const [tabOpen, setTabOpen] = useState("open");
|
||||
const [newTicketModalOpen, setNewTicketModalOpen] = useState(false);
|
||||
const [showAllTickets, setShowAllTickets] = useState(false);
|
||||
const searchInputRef = useRef();
|
||||
const { user } = useContext(AuthContext);
|
||||
|
||||
const [openCount, setOpenCount] = useState(0);
|
||||
|
|
@ -117,7 +149,16 @@ const TicketsManager = () => {
|
|||
const userQueueIds = user.queues.map((q) => q.id);
|
||||
const [selectedQueueIds, setSelectedQueueIds] = useState(userQueueIds || []);
|
||||
|
||||
const [showContentSearch, setShowContentSearch] = useState(false)
|
||||
const searchInputRef = useRef();
|
||||
const searchContentInputRef = useRef();
|
||||
const [inputSearch, setInputSearch] = useState('');
|
||||
const [inputContentSearch, setInputContentSearch] = useState("")
|
||||
|
||||
const [openTooltipSearch, setOpenTooltipSearch] = useState(false)
|
||||
|
||||
let searchTimeout;
|
||||
let searchContentTimeout;
|
||||
|
||||
useEffect(() => {
|
||||
if (user.profile.toUpperCase() === "ADMIN") {
|
||||
|
|
@ -135,21 +176,44 @@ const TicketsManager = () => {
|
|||
|
||||
}, [tab, setTabOption]);
|
||||
|
||||
useEffect(() => {
|
||||
|
||||
// clearTimeout(searchContentTimeout);
|
||||
|
||||
// setSearchParam(prev => ({ ...prev, searchParamContent: "" }))
|
||||
|
||||
if (!inputContentSearch) return
|
||||
|
||||
if (!searchContentTimeout) return
|
||||
|
||||
// searchContentTimeout = setTimeout(() => {
|
||||
|
||||
// setSearchParam(prev => ({ ...prev, searchParamContent: inputContentSearch }));
|
||||
|
||||
// }, 500);
|
||||
|
||||
clearTimeout(searchContentTimeout);
|
||||
|
||||
setSearchParam(prev => ({ ...prev, searchParamContent: "" }))
|
||||
|
||||
|
||||
}, [inputContentSearch, searchContentTimeout]);
|
||||
|
||||
useEffect(() => {
|
||||
|
||||
|
||||
if (tabOption === 'open') {
|
||||
|
||||
setTabOption('')
|
||||
setSearchParam('');
|
||||
setSearchParam(DEFAULT_SEARCH_PARAM);
|
||||
setInputSearch('');
|
||||
setInputContentSearch('')
|
||||
setTab("open");
|
||||
return;
|
||||
}
|
||||
|
||||
}, [tabOption, setTabOption])
|
||||
|
||||
let searchTimeout;
|
||||
|
||||
const removeExtraSpace = (str) => {
|
||||
|
||||
|
|
@ -163,24 +227,58 @@ const TicketsManager = () => {
|
|||
|
||||
setInputSearch(removeExtraSpace(searchedTerm))
|
||||
|
||||
setSearchTicket(searchParam)
|
||||
setSearchTicket(searchParam.searchParam)
|
||||
|
||||
clearTimeout(searchTimeout);
|
||||
|
||||
if (searchedTerm === "") {
|
||||
setSearchParam(searchedTerm);
|
||||
setSearchParam(prev => ({ ...prev, searchParam: searchedTerm }))
|
||||
setInputSearch(searchedTerm)
|
||||
setShowContentSearch(false)
|
||||
setTab("open");
|
||||
return;
|
||||
}
|
||||
|
||||
if (searchedTerm.length < 4) {
|
||||
setSearchParam(prev => ({ ...prev, searchParamContent: "" }))
|
||||
setInputContentSearch('')
|
||||
}
|
||||
|
||||
|
||||
searchTimeout = setTimeout(() => {
|
||||
|
||||
setSearchParam(searchedTerm);
|
||||
setSearchParam(prev => ({ ...prev, searchParam: searchedTerm }));
|
||||
|
||||
}, 500);
|
||||
};
|
||||
|
||||
const handleContentSearch = e => {
|
||||
|
||||
let searchedContentText = removeExtraSpace(e.target.value.toLowerCase())
|
||||
|
||||
setInputContentSearch(searchedContentText)
|
||||
|
||||
searchContentTimeout = setTimeout(() => {
|
||||
|
||||
setSearchParam(prev => ({ ...prev, searchParamContent: searchedContentText }));
|
||||
|
||||
}, 500);
|
||||
|
||||
}
|
||||
|
||||
const handleOpenTooltipSearch = () => {
|
||||
if (searchParam.searchParam.length < 4) {
|
||||
setOpenTooltipSearch(true)
|
||||
}
|
||||
}
|
||||
|
||||
const handleCloseTooltipSearch = () => {
|
||||
setOpenTooltipSearch(false)
|
||||
if (searchParam.searchParam.length < 4) {
|
||||
searchInputRef.current.focus()
|
||||
}
|
||||
}
|
||||
|
||||
const handleChangeTab = (e, newValue) => {
|
||||
setTab(newValue);
|
||||
};
|
||||
|
|
@ -233,15 +331,50 @@ const TicketsManager = () => {
|
|||
<Paper square elevation={0} className={classes.ticketOptionsBox}>
|
||||
{tab === "search" ? (
|
||||
<div className={classes.serachInputWrapper}>
|
||||
<SearchIcon className={classes.searchIcon} />
|
||||
<InputBase
|
||||
className={classes.searchInput}
|
||||
inputRef={searchInputRef}
|
||||
placeholder={i18n.t("tickets.search.placeholder")}
|
||||
type="search"
|
||||
value={inputSearch}
|
||||
onChange={handleSearch}
|
||||
/>
|
||||
<div className={classes.searchInputHeader}>
|
||||
<SearchIcon className={classes.searchIcon} />
|
||||
<InputBase
|
||||
className={classes.searchInput}
|
||||
inputRef={searchInputRef}
|
||||
placeholder={i18n.t("tickets.search.placeholder")}
|
||||
type="search"
|
||||
value={inputSearch}
|
||||
onChange={handleSearch}
|
||||
/>
|
||||
{/* <IconButton onClick={() => setShowContentSearch(prev => !prev)}>
|
||||
<MenuIcon className={classes.menuSearch} />
|
||||
</IconButton> */}
|
||||
<Tooltip
|
||||
open={openTooltipSearch}
|
||||
onOpen={() => handleOpenTooltipSearch()}
|
||||
onClose={() => handleCloseTooltipSearch()}
|
||||
title="Digite pelo menos 4 caracteres"
|
||||
arrow>
|
||||
<span>
|
||||
<IconButton
|
||||
disabled={searchParam.searchParam.length < 4}
|
||||
onClick={() => setShowContentSearch(prev => !prev)}
|
||||
>
|
||||
<MenuIcon className={classes.menuSearch} />
|
||||
</IconButton>
|
||||
</span>
|
||||
</Tooltip>
|
||||
</div>
|
||||
{
|
||||
// showContentSearch ?
|
||||
(showContentSearch && searchParam.searchParam.length >= 4) ?
|
||||
(<div className={classes.searchContentInput}>
|
||||
<FindInPageIcon className={classes.searchIcon} />
|
||||
<InputBase
|
||||
className={classes.searchInput}
|
||||
inputRef={searchContentInputRef}
|
||||
placeholder={i18n.t("Busca por conteúdo")}
|
||||
type="search"
|
||||
value={inputContentSearch}
|
||||
onChange={(e) => handleContentSearch(e)}
|
||||
/>
|
||||
</div>) : null
|
||||
}
|
||||
</div>
|
||||
) : (
|
||||
<>
|
||||
|
|
@ -341,12 +474,13 @@ const TicketsManager = () => {
|
|||
<TabPanel value={tab} name="search" className={classes.ticketsWrapper}>
|
||||
|
||||
|
||||
<TicketsList
|
||||
searchParam={searchParam}
|
||||
tab={tab}
|
||||
showAll={true}
|
||||
selectedQueueIds={selectedQueueIds}
|
||||
/>
|
||||
<TicketsList
|
||||
searchParam={searchParam.searchParam}
|
||||
searchParamContent={searchParam.searchParamContent}
|
||||
tab={tab}
|
||||
showAll={true}
|
||||
selectedQueueIds={selectedQueueIds}
|
||||
/>
|
||||
|
||||
</TabPanel>
|
||||
</Paper>
|
||||
|
|
|
|||
|
|
@ -1,8 +1,7 @@
|
|||
import React, { useState, useEffect } from "react";
|
||||
import React, { useState, useContext, useMemo } from "react";
|
||||
import { useHistory } from "react-router-dom";
|
||||
|
||||
import Button from "@material-ui/core/Button";
|
||||
import TextField from "@material-ui/core/TextField";
|
||||
import Dialog from "@material-ui/core/Dialog";
|
||||
import Select from "@material-ui/core/Select";
|
||||
import FormControl from "@material-ui/core/FormControl";
|
||||
|
|
@ -13,102 +12,72 @@ import { makeStyles } from "@material-ui/core";
|
|||
import DialogActions from "@material-ui/core/DialogActions";
|
||||
import DialogContent from "@material-ui/core/DialogContent";
|
||||
import DialogTitle from "@material-ui/core/DialogTitle";
|
||||
import Autocomplete, {
|
||||
createFilterOptions,
|
||||
} from "@material-ui/lab/Autocomplete";
|
||||
import CircularProgress from "@material-ui/core/CircularProgress";
|
||||
|
||||
import { i18n } from "../../translate/i18n";
|
||||
import api from "../../services/api";
|
||||
import ButtonWithSpinner from "../ButtonWithSpinner";
|
||||
import toastError from "../../errors/toastError";
|
||||
import useQueues from "../../hooks/useQueues";
|
||||
|
||||
import { WhatsAppsContext } from "../../context/WhatsApp/WhatsAppsContext";
|
||||
|
||||
const useStyles = makeStyles((theme) => ({
|
||||
maxWidth: {
|
||||
width: "100%",
|
||||
},
|
||||
maxWidth: {
|
||||
width: "100%",
|
||||
},
|
||||
}));
|
||||
|
||||
const filterOptions = createFilterOptions({
|
||||
trim: true,
|
||||
});
|
||||
// Receive array of queues arrays
|
||||
// Return a new array with unique queues from all arrays has passed by the parameter
|
||||
const queueArraysToOneArray = (array) => {
|
||||
if (!array) return []
|
||||
const map = {}
|
||||
const uniqueQueuesAvailable = []
|
||||
array.forEach((queues) => {
|
||||
queues.forEach(({ id, name, color }) => {
|
||||
if (!map[id]) {
|
||||
map[id] = true
|
||||
uniqueQueuesAvailable.push({ id, name, color })
|
||||
}
|
||||
})
|
||||
})
|
||||
return uniqueQueuesAvailable
|
||||
}
|
||||
|
||||
|
||||
const TransferTicketModal = ({ modalOpen, onClose, ticketid }) => {
|
||||
const history = useHistory();
|
||||
const [options, setOptions] = useState([]);
|
||||
const [queues, setQueues] = useState([]);
|
||||
const [allQueues, setAllQueues] = useState([]);
|
||||
const { whatsApps } = useContext(WhatsAppsContext);
|
||||
const [loading, setLoading] = useState(false);
|
||||
const [searchParam, setSearchParam] = useState("");
|
||||
const [selectedUser, setSelectedUser] = useState(null);
|
||||
const [selectedQueue, setSelectedQueue] = useState('');
|
||||
const classes = useStyles();
|
||||
const { findAll: findAllQueues } = useQueues();
|
||||
|
||||
useEffect(() => {
|
||||
const loadQueues = async () => {
|
||||
const list = await findAllQueues();
|
||||
setAllQueues(list);
|
||||
setQueues(list);
|
||||
}
|
||||
loadQueues();
|
||||
// eslint-disable-next-line react-hooks/exhaustive-deps
|
||||
}, []);
|
||||
|
||||
useEffect(() => {
|
||||
if (!modalOpen || searchParam.length < 3) {
|
||||
setLoading(false);
|
||||
return;
|
||||
}
|
||||
setLoading(true);
|
||||
const delayDebounceFn = setTimeout(() => {
|
||||
const fetchUsers = async () => {
|
||||
try {
|
||||
const { data } = await api.get("/users/", {
|
||||
params: { searchParam },
|
||||
});
|
||||
setOptions(data.users);
|
||||
setLoading(false);
|
||||
} catch (err) {
|
||||
setLoading(false);
|
||||
toastError(err);
|
||||
}
|
||||
};
|
||||
|
||||
fetchUsers();
|
||||
}, 500);
|
||||
return () => clearTimeout(delayDebounceFn);
|
||||
}, [searchParam, modalOpen]);
|
||||
const queues = useMemo(() => {
|
||||
if (!whatsApps) return []
|
||||
const whatsAppsQueues = whatsApps.map(({ queues }) => queues)
|
||||
//const whatsAppsQueues = whatsApps.filter(({ status }) => status === "CONNECTED" ).map(({ queues }) => queues)
|
||||
const uniqueQueuesAvailable = queueArraysToOneArray(whatsAppsQueues)
|
||||
return uniqueQueuesAvailable
|
||||
}, [whatsApps])
|
||||
const [itemHover, setItemHover] = useState(-1)
|
||||
|
||||
const handleClose = () => {
|
||||
onClose();
|
||||
setSearchParam("");
|
||||
setSelectedUser(null);
|
||||
};
|
||||
|
||||
const handleSaveTicket = async e => {
|
||||
e.preventDefault();
|
||||
if (!ticketid) return;
|
||||
if (!selectedQueue) return;
|
||||
setLoading(true);
|
||||
try {
|
||||
let data = {};
|
||||
|
||||
if (selectedUser) {
|
||||
data.userId = selectedUser.id
|
||||
}
|
||||
|
||||
if (selectedQueue && selectedQueue !== null) {
|
||||
data.queueId = selectedQueue
|
||||
|
||||
if (!selectedUser) {
|
||||
data.status = 'pending';
|
||||
data.userId = null;
|
||||
}
|
||||
}
|
||||
|
||||
// test del PARA APARECER NA FILA DE OUTRO ATENDENTE E O MESMO CLICAR EM ACEITAR AO INVES DE ENVIAR PARA ATENDENDO
|
||||
data.status = 'pending'
|
||||
data.transfer = true
|
||||
|
||||
await api.put(`/tickets/${ticketid}`, data);
|
||||
|
||||
|
|
@ -127,56 +96,26 @@ const TransferTicketModal = ({ modalOpen, onClose, ticketid }) => {
|
|||
{i18n.t("transferTicketModal.title")}
|
||||
</DialogTitle>
|
||||
<DialogContent dividers>
|
||||
<Autocomplete
|
||||
style={{ width: 300, marginBottom: 20 }}
|
||||
getOptionLabel={option => `${option.name}`}
|
||||
onChange={(e, newValue) => {
|
||||
setSelectedUser(newValue);
|
||||
if (newValue != null && Array.isArray(newValue.queues)) {
|
||||
setQueues(newValue.queues);
|
||||
} else {
|
||||
setQueues(allQueues);
|
||||
setSelectedQueue('');
|
||||
}
|
||||
}}
|
||||
options={options}
|
||||
filterOptions={filterOptions}
|
||||
freeSolo
|
||||
autoHighlight
|
||||
noOptionsText={i18n.t("transferTicketModal.noOptions")}
|
||||
loading={loading}
|
||||
renderInput={params => (
|
||||
<TextField
|
||||
{...params}
|
||||
label={i18n.t("transferTicketModal.fieldLabel")}
|
||||
variant="outlined"
|
||||
required
|
||||
autoFocus
|
||||
onChange={e => setSearchParam(e.target.value)}
|
||||
InputProps={{
|
||||
...params.InputProps,
|
||||
endAdornment: (
|
||||
<React.Fragment>
|
||||
{loading ? (
|
||||
<CircularProgress color="inherit" size={20} />
|
||||
) : null}
|
||||
{params.InputProps.endAdornment}
|
||||
</React.Fragment>
|
||||
),
|
||||
}}
|
||||
/>
|
||||
)}
|
||||
/>
|
||||
<FormControl variant="outlined" className={classes.maxWidth}>
|
||||
<InputLabel>{i18n.t("transferTicketModal.fieldQueueLabel")}</InputLabel>
|
||||
<Select
|
||||
value={selectedQueue}
|
||||
onChange={(e) => setSelectedQueue(e.target.value)}
|
||||
label={i18n.t("transferTicketModal.fieldQueuePlaceholder")}
|
||||
required
|
||||
>
|
||||
<MenuItem value={''}> </MenuItem>
|
||||
<MenuItem style={{ background: "white", }} value={''}> </MenuItem>
|
||||
{queues.map((queue) => (
|
||||
<MenuItem key={queue.id} value={queue.id}>{queue.name}</MenuItem>
|
||||
<MenuItem
|
||||
key={queue.id}
|
||||
value={queue.id}
|
||||
onMouseEnter={() => setItemHover(queue.id)}
|
||||
onMouseLeave={() => setItemHover(-1)}
|
||||
style={{
|
||||
background: queue.id !== itemHover ? "white" : queue.color,
|
||||
}}
|
||||
>{queue.name}
|
||||
</MenuItem>
|
||||
))}
|
||||
</Select>
|
||||
</FormControl>
|
||||
|
|
@ -200,7 +139,7 @@ const TransferTicketModal = ({ modalOpen, onClose, ticketid }) => {
|
|||
</ButtonWithSpinner>
|
||||
</DialogActions>
|
||||
</form>
|
||||
</Dialog>
|
||||
</Dialog >
|
||||
);
|
||||
};
|
||||
|
||||
|
|
|
|||
|
|
@ -5,6 +5,7 @@ import api from "../../services/api";
|
|||
|
||||
const useTickets = ({
|
||||
searchParam,
|
||||
searchParamContent,
|
||||
pageNumber,
|
||||
status,
|
||||
date,
|
||||
|
|
@ -35,6 +36,7 @@ const useTickets = ({
|
|||
const { data } = await api.get("/tickets", {
|
||||
params: {
|
||||
searchParam,
|
||||
searchParamContent,
|
||||
pageNumber,
|
||||
status,
|
||||
date,
|
||||
|
|
@ -63,6 +65,7 @@ const useTickets = ({
|
|||
return () => clearTimeout(delayDebounceFn);
|
||||
}, [
|
||||
searchParam,
|
||||
searchParamContent,
|
||||
pageNumber,
|
||||
status,
|
||||
date,
|
||||
|
|
|
|||
|
|
@ -37,6 +37,7 @@ import { Can } from "../../components/Can";
|
|||
|
||||
import apiBroker from "../../services/apiBroker";
|
||||
import fileDownload from 'js-file-download'
|
||||
import ContactCreateTicketModal from "../../components/ContactCreateTicketModal";
|
||||
|
||||
|
||||
|
||||
|
|
@ -111,6 +112,7 @@ const Contacts = () => {
|
|||
const [contacts, dispatch] = useReducer(reducer, []);
|
||||
const [selectedContactId, setSelectedContactId] = useState(null);
|
||||
const [contactModalOpen, setContactModalOpen] = useState(false);
|
||||
const [isCreateTicketModalOpen, setIsCreateTicketModalOpen] = useState(false)
|
||||
const [deletingContact, setDeletingContact] = useState(null);
|
||||
const [confirmOpen, setConfirmOpen] = useState(false);
|
||||
const [hasMore, setHasMore] = useState(false);
|
||||
|
|
@ -125,7 +127,7 @@ const Contacts = () => {
|
|||
|
||||
try {
|
||||
|
||||
if (event.target.files[0].size > 1024 * 1024 * 4){
|
||||
if (event.target.files[0].size > 1024 * 1024 * 4) {
|
||||
alert('Arquivo não pode ser maior que 4 MB!')
|
||||
return
|
||||
}
|
||||
|
|
@ -302,21 +304,30 @@ const Contacts = () => {
|
|||
setContactModalOpen(false);
|
||||
};
|
||||
|
||||
const handleSaveTicket = async (contactId) => {
|
||||
if (!contactId) return;
|
||||
setLoading(true);
|
||||
try {
|
||||
const { data: ticket } = await api.post("/tickets", {
|
||||
contactId: contactId,
|
||||
userId: user?.id,
|
||||
status: "open",
|
||||
});
|
||||
history.push(`/tickets/${ticket.id}`);
|
||||
} catch (err) {
|
||||
toastError(err);
|
||||
}
|
||||
setLoading(false);
|
||||
};
|
||||
const handleOpenCreateTicketModal = (contactId) => {
|
||||
setSelectedContactId(contactId)
|
||||
setIsCreateTicketModalOpen(true)
|
||||
}
|
||||
|
||||
const handleCloseCreateTicketModal = () => {
|
||||
setIsCreateTicketModalOpen(false)
|
||||
}
|
||||
|
||||
// const handleSaveTicket = async (contactId) => {
|
||||
// if (!contactId) return;
|
||||
// setLoading(true);
|
||||
// try {
|
||||
// const { data: ticket } = await api.post("/tickets", {
|
||||
// contactId: contactId,
|
||||
// userId: user?.id,
|
||||
// status: "open",
|
||||
// });
|
||||
// history.push(`/tickets/${ticket.id}`);
|
||||
// } catch (err) {
|
||||
// toastError(err);
|
||||
// }
|
||||
// setLoading(false);
|
||||
// };
|
||||
|
||||
const hadleEditContact = (contactId) => {
|
||||
setSelectedContactId(contactId);
|
||||
|
|
@ -417,19 +428,19 @@ const Contacts = () => {
|
|||
return (
|
||||
<>
|
||||
|
||||
<input
|
||||
type="file"
|
||||
accept=".csv"
|
||||
style={{ display: 'none' }}
|
||||
onChange={handleChange}
|
||||
id="contained-button-file"
|
||||
/>
|
||||
<input
|
||||
type="file"
|
||||
accept=".csv"
|
||||
style={{ display: 'none' }}
|
||||
onChange={handleChange}
|
||||
id="contained-button-file"
|
||||
/>
|
||||
|
||||
<label htmlFor="contained-button-file">
|
||||
<Button variant="contained" color="primary" component="span">
|
||||
CSV UPLOAD
|
||||
</Button>
|
||||
</label>
|
||||
<label htmlFor="contained-button-file">
|
||||
<Button variant="contained" color="primary" component="span">
|
||||
CSV UPLOAD
|
||||
</Button>
|
||||
</label>
|
||||
|
||||
{/* <Button
|
||||
disabled={query && query.length > 0 ? false : true}
|
||||
|
|
@ -495,6 +506,11 @@ const Contacts = () => {
|
|||
aria-labelledby="form-dialog-title"
|
||||
contactId={selectedContactId}
|
||||
></ContactModal>
|
||||
<ContactCreateTicketModal
|
||||
modalOpen={isCreateTicketModalOpen}
|
||||
onClose={handleCloseCreateTicketModal}
|
||||
contactId={selectedContactId}
|
||||
/>
|
||||
<ConfirmationModal
|
||||
title={
|
||||
deletingContact
|
||||
|
|
@ -609,7 +625,7 @@ const Contacts = () => {
|
|||
<TableCell align="center">
|
||||
<IconButton
|
||||
size="small"
|
||||
onClick={() => handleSaveTicket(contact.id)}
|
||||
onClick={() => handleOpenCreateTicketModal(contact.id)}
|
||||
>
|
||||
<WhatsAppIcon />
|
||||
</IconButton>
|
||||
|
|
|
|||
Loading…
Reference in New Issue