diff --git a/backend/src/services/WbotServices/wbotMessageListener.ts b/backend/src/services/WbotServices/wbotMessageListener.ts
index 309a4ce..e269cc2 100644
--- a/backend/src/services/WbotServices/wbotMessageListener.ts
+++ b/backend/src/services/WbotServices/wbotMessageListener.ts
@@ -759,6 +759,41 @@ const handleMessage = async (
       await verifyQueue(wbot, msg, ticket, contact);
     }
 
+    // Transfer to agent
+    if (!msg.fromMe) {
+      const listUser = await findByContain();
+
+      let filteredUsers = listUser.filter(user =>
+        msg?.body?.trim()?.toLowerCase().includes(user.name)
+      );
+  
+      if (filteredUsers && filteredUsers.length > 0) {
+        const whatsappQueues = await ListWhatsappQueuesByUserQueue(
+          +filteredUsers[0].id
+        );
+
+        const obj: any = whatsappQueues.find(
+          (ob: any) => ob.whatsappId == wbot.id
+        );
+
+        if (obj) {
+          await botTransferTicketToUser(
+            +filteredUsers[0].id,
+            ticket,
+            +obj.queueId
+          ); 
+
+          await botSendMessage(
+            ticket,
+            `Você foi transferido para falar com o agente ${filteredUsers[0].name}`
+          );
+        }
+
+        return;
+      }
+    }
+    //
+
     // O bot interage com o cliente e encaminha o atendimento para fila de atendende quando o usuário escolhe a opção falar com atendente
 
     //Habilitar esse caso queira usar o bot
@@ -802,39 +837,6 @@ const handleMessage = async (
           return;
         }
 
-        // Transfer to agent
-        const listUser = await findByContain();
-
-        let filteredUsers = listUser.filter(user =>
-          msg?.body?.trim()?.toLowerCase().includes(user.name)
-        );
-
-        if (filteredUsers && filteredUsers.length > 0) {
-          const whatsappQueues = await ListWhatsappQueuesByUserQueue(
-            +filteredUsers[0].id
-          );
-
-          const obj: any = whatsappQueues.find(
-            (ob: any) => ob.whatsappId == wbot.id
-          );
-
-          if (obj) {
-            await botTransferTicketToUser(
-              +filteredUsers[0].id,
-              ticket,
-              +obj.queueId
-            );
-
-            botSendMessage(
-              ticket,
-              `Você foi transferido para falar com o agente ${filteredUsers[0].name}`
-            );
-          }
-
-          return;
-        }
-        //
-
         const menuMsg: any = await menu(msg.body, wbot.id, contact.id);
 
         console.log("menuMsg: ", menuMsg);