feat: Add route for creating tickets from external endpoints and update authentication middleware

backend/src/controllers/TicketController.ts

@@ -68,6 +68,13 @@ import ListWhatsAppsForQueueService from "../services/WhatsappService/ListWhatsA
 import ListWhatsAppsNumber from "../services/WhatsappService/ListWhatsAppsNumber";
 import Whatsapp from "../models/Whatsapp";
 import AppError from "../errors/AppError";
+import CreateOrUpdateContactService from "../services/ContactServices/CreateOrUpdateContactService";
+import FindOrCreateTicketService from "../services/TicketServices/FindOrCreateTicketService";
+import CheckIsValidContact from "../services/WbotServices/CheckIsValidContact";
+import GetProfilePicUrl from "../services/WbotServices/GetProfilePicUrl";
+import CreateContactService from "../services/ContactServices/CreateContactService";
+import { botSendMessage } from "../services/WbotServices/wbotMessageListener";
+import WhatsappQueue from "../models/WhatsappQueue";
 
 export const index = async (req: Request, res: Response): Promise<Response> => {
   const {
@@ -106,6 +113,126 @@ export const index = async (req: Request, res: Response): Promise<Response> => {
   return res.status(200).json({ tickets, count, hasMore });
 };
 
+export const remoteTicketCreation = async (
+  req: Request,
+  res: Response
+): Promise<Response> => {
+  const { contact_from, contact_to, msg, contact_name }: any = req.body;
+
+  const validate = ["contact_from", "contact_to", "msg"];
+
+  for (let prop of validate) {
+    if (!req.body[prop])
+      return res
+        .status(400)
+        .json({ error: `Property '${prop}' is undefined.` });
+  }
+
+  const whatsapp = await Whatsapp.findOne({
+    where: { number: contact_from, status: "CONNECTED" }
+  });
+
+  if (whatsapp) {
+    const { id: whatsappId, number, status } = whatsapp;
+
+    const queue: any = await WhatsappQueue.findOne({
+      where: { whatsappId },
+      attributes: ["queueId"]
+    });
+
+    const { queueId } = queue;
+
+    // const validNumber = await CheckIsValidContact(contact_to, true);
+    const validNumber = contact_to;
+
+    if (validNumber) {
+      let contact = await Contact.findOne({ where: { number: validNumber } });
+
+      if (!contact) {
+        // const profilePicUrl = await GetProfilePicUrl(validNumber);
+
+        contact = await CreateContactService({
+          name: contact_name ? contact_name : contact_to,
+          number: validNumber
+          // profilePicUrl
+        });
+
+        const io = getIO();
+        io.emit("contact", {
+          action: "create",
+          contact
+        });
+      }
+
+      const { id: contactId } = contact;
+
+      const botInfo = await BotIsOnQueue("botqueue");
+
+      let ticket = await Ticket.findOne({
+        where: {
+          [Op.or]: [
+            { contactId, status: "queueChoice" },
+            { contactId, status: "open", userId: botInfo.userIdBot }
+          ]
+        }
+      });
+
+      if (getSettingValue("whatsaAppCloudApi")?.value == "enabled") {
+        if (ticket) {
+          await UpdateTicketService({
+            ticketData: { status: "closed" },
+            ticketId: ticket.id
+          });
+          ticket = null;
+        }
+      } else {
+        if (ticket) {
+          await UpdateTicketService({
+            ticketData: { status: "closed" },
+            ticketId: ticket.id
+          });
+        }
+      } 
+
+      if (!ticket) {
+        ticket = await FindOrCreateTicketService(
+          contact,
+          whatsappId,
+          0,
+          undefined,
+          queueId
+        );
+        botSendMessage(ticket, msg);
+      }
+
+      const io = getIO();
+      io.to(ticket.status).emit("ticket", {
+        action: "update",
+        ticket
+      });
+
+      console.log(
+        `REMOTE TICKET CREATION FROM ENDPOINT | STATUS: 200 | MSG: success`
+      );
+      return res.status(200).json({ msg: "success" });
+    }
+
+    console.log(
+      `REMOTE TICKET CREATION FROM ENDPOINT | STATUS: 500 | MSG: The number ${contact_to} does not exist on WhatsApp`
+    );
+    return res
+      .status(500)
+      .json({ msg: `The number ${contact_to} does not exist on WhatsApp` });
+  }
+
+  console.log(
+    `REMOTE TICKET CREATION FROM ENDPOINT | STATUS: 500 | MSG: Whatsapp number ${contact_from} disconnected`
+  );
+  return res
+    .status(500)
+    .json({ msg: `Whatsapp number ${contact_from} disconnected` });
+};
+
 export const store = async (req: Request, res: Response): Promise<Response> => {
   const { contactId, status, userId, msg, queueId, whatsappId }: TicketData =
     req.body;
@@ -426,10 +553,3 @@ export const remove = async (
 
   return res.status(200).json({ message: "ticket deleted" });
 };
-// export async function setMessageAsRead(ticket: Ticket) {
-//   const wbot_url = await getWbot(ticket.whatsappId);
-
-//   console.log('wbot_url: ', wbot_url, ' | ticket.contact.number: ', ticket.contact.number);
-
-//   await endPointQuery(`${wbot_url}/api/sendSeen`, { number: `${ticket.contact.number}@${ticket.isGroup ? "g" : "c"}.us` });
-// }

backend/src/middleware/isAuth.ts

@@ -21,6 +21,13 @@ const isAuth = (req: Request, res: Response, next: NextFunction): void => {
 
   const [, token] = authHeader.split(" ");  
 
+  if (
+    req.originalUrl == "/tickets/remote/create" &&
+    token === process.env.TOKEN_REMOTE_TICKET_CREATION
+  ) {
+    return next();
+  }
+
   try {
     const decoded = verify(token, authConfig.secret);
 

backend/src/routes/ticketRoutes.ts

@@ -14,6 +14,11 @@ ticketRoutes.get("/tickets", isAuth, TicketController.index);
 
 ticketRoutes.get("/tickets/:ticketId", isAuth, TicketController.show);
 
+ticketRoutes.post(
+  "/tickets/remote/create", isAuth,
+  TicketController.remoteTicketCreation
+); 
+
 ticketRoutes.post("/tickets", isAuth, TicketController.store);
 
 ticketRoutes.put("/tickets/:ticketId", isAuth, TicketController.update);

backend/src/services/TicketServices/FindOrCreateTicketService.ts

@@ -14,14 +14,11 @@ const FindOrCreateTicketService = async (
   whatsappId: number,
   unreadMessages: number,
   groupContact?: Contact,
+  queueId?: number | string
 ): Promise<Ticket> => {
   try {
     let ticket;
 
-    // else if (getSettingValue("whatsaAppCloudApi")?.value == "enabled") {
-
-    // }
-
     if (getSettingValue("oneContactChatWithManyWhats")?.value == "enabled") {
       let whats = await ListWhatsAppsNumber(whatsappId);
 
@@ -45,7 +42,8 @@ const FindOrCreateTicketService = async (
       });
     }
 
-    const { queues, greetingMessage, phoneNumberId } = await ShowWhatsAppService(whatsappId);
+    const { queues, greetingMessage, phoneNumberId } =
+      await ShowWhatsAppService(whatsappId);
 
     const botInfo = { isOnQueue: false };
 
@@ -97,7 +95,7 @@ const FindOrCreateTicketService = async (
     if (!ticket) {
       let status = "pending";
 
-      if (queues.length > 1 && !botInfo.isOnQueue) {
+      if (queues.length > 1 && !botInfo.isOnQueue && !queueId) {
         status = "queueChoice";
       }
 
@@ -105,6 +103,7 @@ const FindOrCreateTicketService = async (
         contactId: groupContact ? groupContact.id : contact.id,
         status: status,
         isGroup: !!groupContact,
+        queueId,
         unreadMessages,
         whatsappId,
         phoneNumberId

backend/src/services/WbotServices/CheckIsValidContact.ts

@@ -3,7 +3,7 @@ import endPointQuery from "../../helpers/EndPointQuery";
 import GetDefaultWhatsApp from "../../helpers/GetDefaultWhatsApp";
 import { getWbot } from "../../libs/wbot";
 
-const CheckIsValidContact = async (number: string): Promise<any> => {
+const CheckIsValidContact = async (number: string, ignoreThrow?:boolean): Promise<any> => {
 
   const defaultWhatsapp = await GetDefaultWhatsApp({});
 
@@ -11,6 +11,8 @@ const CheckIsValidContact = async (number: string): Promise<any> => {
 
   const isValidNumber = await endPointQuery(`${wbot_url}/api/validate`, { mobile: `${number}`, })
 
+  if(ignoreThrow) return isValidNumber?.data?.number;
+
   // console.log('isValidNumber.data.number: ', isValidNumber.data.number)
 
   try {

backend/src/services/WbotServices/wbotMessageListener.ts

@@ -1134,7 +1134,8 @@ export {
   verifyMediaMessage,
   verifyContact,
   isValidMsg,
-  mediaTypeWhatsappOfficial
+  mediaTypeWhatsappOfficial,
+  botSendMessage
 };
 async function whatsappInfo(whatsappId: string | number) {
   return await Whatsapp.findByPk(whatsappId);