diff --git a/backend/src/controllers/QueueController.ts b/backend/src/controllers/QueueController.ts
index eeb3703..8f5aa81 100644
--- a/backend/src/controllers/QueueController.ts
+++ b/backend/src/controllers/QueueController.ts
@@ -71,9 +71,9 @@ export const listQueues = async (
 };
 
 export const store = async (req: Request, res: Response): Promise<Response> => {
-  const { name, color, greetingMessage } = req.body;
+  const { name, color, greetingMessage, cc } = req.body;
 
-  const queue = await CreateQueueService({ name, color, greetingMessage });
+  const queue = await CreateQueueService({ name, color, greetingMessage, cc });
 
   const io = getIO();
   io.emit("queue", {
diff --git a/backend/src/controllers/TicketController.ts b/backend/src/controllers/TicketController.ts
index 0a60271..fd6c193 100644
--- a/backend/src/controllers/TicketController.ts
+++ b/backend/src/controllers/TicketController.ts
@@ -77,6 +77,7 @@ import { botSendMessage } from "../services/WbotServices/wbotMessageListener";
 import WhatsappQueue from "../models/WhatsappQueue";
 import { get } from "../helpers/RedisClient";
 import CountStatusChatEndService from "../services/StatusChatEndService/CountStatusChatEndService";
+import Queue from "../models/Queue";
 
 export const index = async (req: Request, res: Response): Promise<Response> => {
   const {
@@ -119,14 +120,15 @@ export const remoteTicketCreation = async (
   req: Request,
   res: Response
 ): Promise<Response> => {
-  let { queueId, contact_from, contact_to, msg, contact_name }: any = req.body;
+  let { queueId, contact_from, cc, contact_to, msg, contact_name }: any =
+    req.body;
 
   let whatsappId: any;
 
-  if (!queueId && !contact_from) {
-    return res
-      .status(400)
-      .json({ error: `Property 'queueId' or 'contact_from' is required.` });
+  if (!queueId && !contact_from && !cc) {
+    return res.status(400).json({
+      error: `Property 'queueId' or 'contact_from' or 'cc' is required.`
+    });
   }
 
   const validate = ["contact_to", "msg"];
@@ -182,6 +184,25 @@ export const remoteTicketCreation = async (
 
     queueId = queues[0].id;
     whatsappId = id;
+  } else if (cc) {
+    const queue = await Queue.findOne({ where: { cc } });
+    if (!queue) {
+      return res.status(404).json({
+        msg: `Queue with cc ${cc} not found! `
+      });
+    }
+
+    queueId = queue.id;
+
+    const whatsapps = await ListWhatsAppsForQueueService(queueId, "CONNECTED");
+
+    if ( whatsapps.length === 0) {
+      return res.status(500).json({
+        msg: `No WhatsApp found for this cc ${cc} or the WhatsApp number is disconnected! `
+      });
+    }
+
+    whatsappId = whatsapps[0].id;
   }
 
   // const validNumber = await CheckIsValidContact(contact_to, true);
diff --git a/backend/src/database/migrations/20240403202639-add-cc-to-Queues.ts b/backend/src/database/migrations/20240403202639-add-cc-to-Queues.ts
new file mode 100644
index 0000000..60cf4ff
--- /dev/null
+++ b/backend/src/database/migrations/20240403202639-add-cc-to-Queues.ts
@@ -0,0 +1,14 @@
+import { QueryInterface, DataTypes } from "sequelize";
+
+module.exports = {
+  up: (queryInterface: QueryInterface) => {
+    return queryInterface.addColumn("Queues", "cc", {
+      type: DataTypes.STRING,
+      allowNull: true
+    });
+  },
+
+  down: (queryInterface: QueryInterface) => {
+    return queryInterface.removeColumn("Queues", "cc");
+  }
+};
diff --git a/backend/src/models/Queue.ts b/backend/src/models/Queue.ts
index c5c06d9..45ae22f 100644
--- a/backend/src/models/Queue.ts
+++ b/backend/src/models/Queue.ts
@@ -36,6 +36,9 @@ class Queue extends Model<Queue> {
   @Column
   greetingMessage: string;
 
+  @Column
+  cc: string;
+
   @CreatedAt
   createdAt: Date;
 
diff --git a/backend/src/services/QueueService/CreateQueueService.ts b/backend/src/services/QueueService/CreateQueueService.ts
index 528d1b1..d13b5cc 100644
--- a/backend/src/services/QueueService/CreateQueueService.ts
+++ b/backend/src/services/QueueService/CreateQueueService.ts
@@ -7,6 +7,7 @@ interface QueueData {
   name: string;
   color: string;
   greetingMessage?: string;
+  cc?: string;
 }
 
 const CreateQueueService = async (queueData: QueueData): Promise<Queue> => {
diff --git a/backend/src/services/QueueService/UpdateQueueService.ts b/backend/src/services/QueueService/UpdateQueueService.ts
index 59a6077..6f78880 100644
--- a/backend/src/services/QueueService/UpdateQueueService.ts
+++ b/backend/src/services/QueueService/UpdateQueueService.ts
@@ -3,12 +3,13 @@ import * as Yup from "yup";
 import AppError from "../../errors/AppError";
 import Queue from "../../models/Queue";
 import ShowQueueService from "./ShowQueueService";
-import { set } from "../../helpers/RedisClient"
+import { set } from "../../helpers/RedisClient";
 
 interface QueueData {
   name?: string;
   color?: string;
   greetingMessage?: string;
+  cc?: string;
 }
 
 const UpdateQueueService = async (
diff --git a/backend/src/services/WhatsappService/ListWhatsAppsForQueueService.ts b/backend/src/services/WhatsappService/ListWhatsAppsForQueueService.ts
index 836ef9e..63d6c91 100644
--- a/backend/src/services/WhatsappService/ListWhatsAppsForQueueService.ts
+++ b/backend/src/services/WhatsappService/ListWhatsAppsForQueueService.ts
@@ -10,9 +10,9 @@ const ListWhatsAppsForQueueService = async (
   queueId: number | string,
   status?: string
 ): Promise<any> => {
-  let distinctWhatsapps: any;
+  let distinctWhatsapps: any[] = [];
 
-  if (status) { 
+  if (status) {
     distinctWhatsapps = await sequelize.query(
       `SELECT w.id, w.number, w.status, wq.whatsappId, wq.queueId FROM Whatsapps w
      JOIN WhatsappQueues wq ON w.id = wq.whatsappId AND wq.queueId = ${queueId} AND w.status = '${status}' 
diff --git a/frontend/src/components/QueueModal/index.js b/frontend/src/components/QueueModal/index.js
index fa5caa9..3baaa77 100644
--- a/frontend/src/components/QueueModal/index.js
+++ b/frontend/src/components/QueueModal/index.js
@@ -70,6 +70,7 @@ const QueueModal = ({ open, onClose, queueId }) => {
 		name: "",
 		color: "",
 		greetingMessage: "",
+		cc:""
 	};
 
 	const [colorPickerModalOpen, setColorPickerModalOpen] = useState(false);
@@ -94,6 +95,7 @@ const QueueModal = ({ open, onClose, queueId }) => {
 				name: "",
 				color: "",
 				greetingMessage: "",
+				cc: ""
 			});
 		};
 	}, [queueId, open]);
@@ -213,6 +215,19 @@ const QueueModal = ({ open, onClose, queueId }) => {
 										margin="dense"
 									/>
 								</div>
+								<div>
+									<Field
+										as={TextField}
+										label="CC"
+										autoFocus
+										name="cc"
+										error={touched.cc && Boolean(errors.cc)}
+										helperText={touched.cc && errors.cc}
+										variant="outlined"
+										margin="dense"
+										className={classes.textField}
+									/>
+								</div>
 							</DialogContent>
 							<DialogActions>
 								<Button