Left painel in construction , WIP
parent
a66355f43b
commit
b5975993be
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@ -541,11 +541,6 @@ const MessagesList = ({ ticketId, isGroup }) => {
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})}
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})}
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></span>
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></span>
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<div className={classes.quotedMsg}>
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<div className={classes.quotedMsg}>
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{!message.quotedMsg?.fromMe && (
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<span className={classes.messageContactName}>
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{message.quotedMsg?.contact?.name}
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</span>
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)}
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{message.quotedMsg?.body}
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{message.quotedMsg?.body}
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</div>
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</div>
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</div>
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</div>
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@ -19,64 +19,11 @@ import toastError from "../../errors/toastError";
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const drawerWidth = 320;
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const drawerWidth = 320;
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const useStyles = makeStyles((theme) => ({
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root: {
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display: "flex",
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height: "100%",
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position: "relative",
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overflow: "hidden",
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},
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ticketInfo: {
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maxWidth: "50%",
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flexBasis: "50%",
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[theme.breakpoints.down("sm")]: {
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maxWidth: "80%",
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flexBasis: "80%",
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},
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},
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ticketActionButtons: {
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maxWidth: "50%",
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flexBasis: "50%",
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display: "flex",
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[theme.breakpoints.down("sm")]: {
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maxWidth: "100%",
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flexBasis: "100%",
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marginBottom: "5px",
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},
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},
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mainWrapper: {
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flex: 1,
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height: "100%",
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display: "flex",
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flexDirection: "column",
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overflow: "hidden",
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borderTopLeftRadius: 0,
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borderBottomLeftRadius: 0,
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borderLeft: "0",
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marginRight: -drawerWidth,
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transition: theme.transitions.create("margin", {
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easing: theme.transitions.easing.sharp,
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duration: theme.transitions.duration.leavingScreen,
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}),
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},
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mainWrapperShift: {
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borderTopRightRadius: 0,
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borderBottomRightRadius: 0,
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transition: theme.transitions.create("margin", {
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easing: theme.transitions.easing.easeOut,
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duration: theme.transitions.duration.enteringScreen,
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}),
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marginRight: 0,
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},
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}));
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const Ticket = () => {
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const Ticket = () => {
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const { ticketId } = useParams();
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const { ticketId } = useParams();
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const history = useHistory();
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const history = useHistory();
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const classes = useStyles();
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const [drawerOpen, setDrawerOpen] = useState(false);
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const [drawerOpen, setDrawerOpen] = useState(false);
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const [loading, setLoading] = useState(true);
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const [loading, setLoading] = useState(true);
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@ -93,9 +40,6 @@ const Ticket = () => {
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const { data } = await api.get("/tickets/" + ticketId);
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const { data } = await api.get("/tickets/" + ticketId);
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// setContact(data.contact);
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// setTicket(data);
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setContact(data.contact.contact);
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setContact(data.contact.contact);
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setTicket(data.contact);
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setTicket(data.contact);
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@ -153,23 +97,21 @@ const Ticket = () => {
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};
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};
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return (
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return (
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<div className={classes.root} id="drawer-container">
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<div id="drawer-container">
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<Paper
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<Paper
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variant="outlined"
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variant="outlined"
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elevation={0}
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elevation={0}
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className={clsx(classes.mainWrapper, {
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[classes.mainWrapperShift]: drawerOpen,
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})}
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>
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>
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<TicketHeader loading={loading}>
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<TicketHeader loading={loading}>
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<div className={classes.ticketInfo}>
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<div >
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<TicketInfo
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<TicketInfo
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contact={contact}
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contact={contact}
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ticket={ticket}
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ticket={ticket}
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onClick={handleDrawerOpen}
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onClick={handleDrawerOpen}
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/>
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/>
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</div>
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</div>
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<div className={classes.ticketActionButtons}>
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<div >
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<TicketActionButtons ticket={ticket} statusChatEnd={statusChatEnd}/>
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<TicketActionButtons ticket={ticket} statusChatEnd={statusChatEnd}/>
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</div>
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</div>
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</TicketHeader>
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</TicketHeader>
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@ -13,166 +13,146 @@ import toastError from "../../errors/toastError";
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import { AuthContext } from "../../context/Auth/AuthContext";
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import { AuthContext } from "../../context/Auth/AuthContext";
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import Modal from "../ChatEnd/ModalChatEnd";
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import Modal from "../ChatEnd/ModalChatEnd";
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import { render } from '@testing-library/react';
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import { render } from "@testing-library/react";
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const useStyles = makeStyles(theme => ({
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const useStyles = makeStyles((theme) => ({
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actionButtons: {
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actionButtons: {
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marginRight: 6,
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marginRight: 6,
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flex: "none",
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flex: "none",
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alignSelf: "center",
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alignSelf: "center",
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marginLeft: "auto",
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marginLeft: "auto",
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"& > *": {
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"& > *": {
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margin: theme.spacing(1),
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margin: theme.spacing(1),
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},
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},
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},
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},
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}));
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}));
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const TicketActionButtons = ({ ticket, statusChatEnd }) => {
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const TicketActionButtons = ({ ticket, statusChatEnd }) => {
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const classes = useStyles();
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const classes = useStyles();
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const history = useHistory();
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const history = useHistory();
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const [anchorEl, setAnchorEl] = useState(null);
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const [anchorEl, setAnchorEl] = useState(null);
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const [loading, setLoading] = useState(false);
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const [loading, setLoading] = useState(false);
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const ticketOptionsMenuOpen = Boolean(anchorEl);
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const ticketOptionsMenuOpen = Boolean(anchorEl);
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const { user } = useContext(AuthContext);
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const { user } = useContext(AuthContext);
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const handleOpenTicketOptionsMenu = e => {
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const handleOpenTicketOptionsMenu = (e) => {
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setAnchorEl(e.currentTarget);
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setAnchorEl(e.currentTarget);
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};
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};
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const handleCloseTicketOptionsMenu = e => {
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const handleCloseTicketOptionsMenu = (e) => {
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setAnchorEl(null);
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setAnchorEl(null);
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};
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};
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const chatEndVal = (data) => {
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if (data) {
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data = { ...data, ticketId: ticket.id };
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const chatEndVal = (data) => {
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console.log("ChatEnd: ", data);
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if(data){
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handleUpdateTicketStatus(null, "closed", user?.id, data);
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}
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};
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data = {...data, 'ticketId': ticket.id}
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const handleModal = (/*status, userId*/) => {
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render(
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<Modal
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modal_header={"Finalização de Atendimento"}
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func={chatEndVal}
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statusChatEnd={statusChatEnd}
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ticketId={ticket.id}
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/>
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);
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};
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console.log('ChatEnd: ',(data));
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const handleUpdateTicketStatus = async (e, status, userId, schedulingData = {}) => {
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setLoading(true);
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try {
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if (status === "closed") {
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await api.put(`/tickets/${ticket.id}`, {
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status: status,
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userId: userId || null,
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schedulingNotifyData: JSON.stringify(schedulingData),
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});
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} else {
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await api.put(`/tickets/${ticket.id}`, {
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status: status,
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userId: userId || null,
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});
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}
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handleUpdateTicketStatus(null, "closed", user?.id, data)
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setLoading(false);
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if (status === "open") {
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history.push(`/tickets/${ticket.id}`);
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} else {
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history.push("/tickets");
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}
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} catch (err) {
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setLoading(false);
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toastError(err);
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}
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};
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}
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return (
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<div className={classes.actionButtons}>
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{ticket.status === "closed" && (
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<ButtonWithSpinner
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loading={loading}
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startIcon={<Replay />}
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size="small"
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onClick={(e) => handleUpdateTicketStatus(e, "open", user?.id)}
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>
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{i18n.t("messagesList.header.buttons.reopen")}
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</ButtonWithSpinner>
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)}
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{ticket.status === "open" && (
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<>
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<ButtonWithSpinner
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loading={loading}
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startIcon={<Replay />}
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size="small"
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onClick={(e) => handleUpdateTicketStatus(e, "pending", null)}
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>
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{i18n.t("messagesList.header.buttons.return")}
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</ButtonWithSpinner>
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}
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<ButtonWithSpinner
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loading={loading}
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size="small"
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variant="contained"
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color="primary"
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onClick={(e) => {
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handleModal();
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// handleUpdateTicketStatus(e, "closed", user?.id)
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}}
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>
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{i18n.t("messagesList.header.buttons.resolve")}
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</ButtonWithSpinner>
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<IconButton onClick={handleOpenTicketOptionsMenu}>
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const handleModal = (/*status, userId*/) => {
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<MoreVert />
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</IconButton>
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render(<Modal
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<TicketOptionsMenu
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modal_header={'Finalização de Atendimento'}
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ticket={ticket}
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func={chatEndVal}
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anchorEl={anchorEl}
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statusChatEnd={statusChatEnd}
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menuOpen={ticketOptionsMenuOpen}
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ticketId={ticket.id}
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handleClose={handleCloseTicketOptionsMenu}
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/>)
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/>
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</>
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};
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)}
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{ticket.status === "pending" && (
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<ButtonWithSpinner
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const handleUpdateTicketStatus = async (e, status, userId, schedulingData={}) => {
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loading={loading}
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size="small"
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setLoading(true);
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variant="contained"
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try {
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color="primary"
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onClick={(e) => handleUpdateTicketStatus(e, "open", user?.id)}
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if(status==='closed'){
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>
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{i18n.t("messagesList.header.buttons.accept")}
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await api.put(`/tickets/${ticket.id}`, {
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</ButtonWithSpinner>
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status: status,
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)}
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userId: userId || null,
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</div>
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schedulingNotifyData: JSON.stringify(schedulingData)
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);
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});
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}
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else{
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await api.put(`/tickets/${ticket.id}`, {
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status: status,
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userId: userId || null
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});
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}
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setLoading(false);
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if (status === "open") {
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history.push(`/tickets/${ticket.id}`);
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} else {
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history.push("/tickets");
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}
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} catch (err) {
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setLoading(false);
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toastError(err);
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}
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};
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return (
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<div className={classes.actionButtons}>
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{ticket.status === "closed" && (
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<ButtonWithSpinner
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loading={loading}
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startIcon={<Replay />}
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size="small"
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onClick={e => handleUpdateTicketStatus(e, "open", user?.id)}
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>
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{i18n.t("messagesList.header.buttons.reopen")}
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</ButtonWithSpinner>
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)}
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{ticket.status === "open" && (
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<>
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<ButtonWithSpinner
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loading={loading}
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startIcon={<Replay />}
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size="small"
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onClick={e => handleUpdateTicketStatus(e, "pending", null)}
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>
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{i18n.t("messagesList.header.buttons.return")}
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</ButtonWithSpinner>
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<ButtonWithSpinner
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loading={loading}
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size="small"
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variant="contained"
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color="primary"
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onClick={e => {
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handleModal()
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// handleUpdateTicketStatus(e, "closed", user?.id)
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}}
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>
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{i18n.t("messagesList.header.buttons.resolve")}
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</ButtonWithSpinner>
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<IconButton onClick={handleOpenTicketOptionsMenu}>
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<MoreVert />
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</IconButton>
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<TicketOptionsMenu
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ticket={ticket}
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anchorEl={anchorEl}
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menuOpen={ticketOptionsMenuOpen}
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handleClose={handleCloseTicketOptionsMenu}
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/>
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</>
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)}
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{ticket.status === "pending" && (
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<ButtonWithSpinner
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loading={loading}
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size="small"
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variant="contained"
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color="primary"
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onClick={e => handleUpdateTicketStatus(e, "open", user?.id)}
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>
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{i18n.t("messagesList.header.buttons.accept")}
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</ButtonWithSpinner>
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)}
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</div>
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);
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};
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};
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export default TicketActionButtons;
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export default TicketActionButtons;
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@ -0,0 +1,37 @@
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import React from "react";
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import { useHistory, useParams } from "react-router-dom";
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import { parseISO, format, isSameDay } from "date-fns";
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import { i18n } from "../../translate/i18n";
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import api from "../../services/api";
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import ButtonWithSpinner from "../ButtonWithSpinner";
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import MarkdownWrapper from "../MarkdownWrapper";
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import { Tooltip } from "@material-ui/core";
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import { AuthContext } from "../../context/Auth/AuthContext";
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import toastError from "../../errors/toastError";
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const TicketListItem = ({ ticket, status }) => {
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const history = useHistory();
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const { ticketId } = useParams();
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const isMounted = React.useRef(true);
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const { user } = React.useContext(AuthContext);
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const handleSelectTicket = (id) => {
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history.push(`/tickets/${id}`);
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};
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console.log(ticket.id);
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if (ticket.status !== status) return null;
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return (
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<React.Fragment key={ticket.id}>
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<h1>{ticket.id}</h1>
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<img src={ticket.contact.profilePicUrl} alt={ticket.id} style={{ width: "50px" }} />
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<p>{ticket.lastMessage}</p>
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</React.Fragment>
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);
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};
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export default TicketListItem;
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@ -1,6 +1,6 @@
|
||||||
import React, { useState, useEffect, useRef, useContext } from "react";
|
import React, { useState, useEffect, useRef, useContext } from "react";
|
||||||
|
|
||||||
import { useHistory, useParams } from "react-router-dom";
|
import ReactDOM, { useHistory, useParams } from "react-router-dom";
|
||||||
import { parseISO, format, isSameDay } from "date-fns";
|
import { parseISO, format, isSameDay } from "date-fns";
|
||||||
import clsx from "clsx";
|
import clsx from "clsx";
|
||||||
|
|
||||||
|
@ -102,10 +102,10 @@ const useStyles = makeStyles(theme => ({
|
||||||
}));
|
}));
|
||||||
|
|
||||||
const TicketListItem = ({ ticket }) => {
|
const TicketListItem = ({ ticket }) => {
|
||||||
const classes = useStyles();
|
const classes = ReactDOM.useStyles();
|
||||||
const history = useHistory();
|
const history = ReactDOM.useHistory();
|
||||||
const [loading, setLoading] = useState(false);
|
const [loading, setLoading] = useState(false);
|
||||||
const { ticketId } = useParams();
|
const { ticketId } = ReactDOM.useParams();
|
||||||
const isMounted = useRef(true);
|
const isMounted = useRef(true);
|
||||||
const { user } = useContext(AuthContext);
|
const { user } = useContext(AuthContext);
|
||||||
|
|
||||||
|
@ -145,7 +145,7 @@ const TicketListItem = ({ ticket }) => {
|
||||||
if (ticket.status === "pending") return;
|
if (ticket.status === "pending") return;
|
||||||
handleSelectTicket(ticket.id);
|
handleSelectTicket(ticket.id);
|
||||||
}}
|
}}
|
||||||
selected={ticketId && +ticketId === ticket.id}
|
selected={ticketId && +ticketId === ticket.id} ///img src{id}.jpg
|
||||||
className={clsx(classes.ticket, {
|
className={clsx(classes.ticket, {
|
||||||
[classes.pendingTicket]: ticket.status === "pending",
|
[classes.pendingTicket]: ticket.status === "pending",
|
||||||
})}
|
})}
|
||||||
|
|
|
@ -0,0 +1,225 @@
|
||||||
|
import React, { useReducer } from "react";
|
||||||
|
import openSocket from "socket.io-client";
|
||||||
|
|
||||||
|
import useTickets from "../../hooks/useTickets";
|
||||||
|
import TicketListItem from "../TicketListItem/TicketListItem";
|
||||||
|
import TicketsListSkeleton from "../TicketsListSkeleton";
|
||||||
|
|
||||||
|
import { i18n } from "../../translate/i18n";
|
||||||
|
import { AuthContext } from "../../context/Auth/AuthContext";
|
||||||
|
|
||||||
|
const reducer = (state, action) => {
|
||||||
|
if (action.type === "LOAD_TICKETS") {
|
||||||
|
const newTickets = action.payload;
|
||||||
|
|
||||||
|
newTickets.forEach((ticket) => {
|
||||||
|
const ticketIndex = state.findIndex((t) => t.id === ticket.id);
|
||||||
|
if (ticketIndex !== -1) {
|
||||||
|
state[ticketIndex] = ticket;
|
||||||
|
if (ticket.unreadMessages > 0) {
|
||||||
|
state.unshift(state.splice(ticketIndex, 1)[0]);
|
||||||
|
}
|
||||||
|
} else {
|
||||||
|
state.push(ticket);
|
||||||
|
}
|
||||||
|
});
|
||||||
|
|
||||||
|
return [...state];
|
||||||
|
}
|
||||||
|
|
||||||
|
if (action.type === "RESET_UNREAD") {
|
||||||
|
const ticketId = action.payload;
|
||||||
|
|
||||||
|
const ticketIndex = state.findIndex((t) => t.id === ticketId);
|
||||||
|
if (ticketIndex !== -1) {
|
||||||
|
state[ticketIndex].unreadMessages = 0;
|
||||||
|
}
|
||||||
|
|
||||||
|
return [...state];
|
||||||
|
}
|
||||||
|
|
||||||
|
if (action.type === "UPDATE_TICKET") {
|
||||||
|
const ticket = action.payload;
|
||||||
|
|
||||||
|
const ticketIndex = state.findIndex((t) => t.id === ticket.id);
|
||||||
|
if (ticketIndex !== -1) {
|
||||||
|
state[ticketIndex] = ticket;
|
||||||
|
} else {
|
||||||
|
state.unshift(ticket);
|
||||||
|
}
|
||||||
|
|
||||||
|
return [...state];
|
||||||
|
}
|
||||||
|
|
||||||
|
if (action.type === "UPDATE_TICKET_UNREAD_MESSAGES") {
|
||||||
|
const message = action.payload.message;
|
||||||
|
|
||||||
|
const ticket = action.payload.ticket;
|
||||||
|
|
||||||
|
const ticketIndex = state.findIndex((t) => t.id === ticket.id);
|
||||||
|
|
||||||
|
if (ticketIndex !== -1) {
|
||||||
|
if (!message.fromMe) {
|
||||||
|
ticket.unreadMessages += 1;
|
||||||
|
}
|
||||||
|
|
||||||
|
state[ticketIndex] = ticket;
|
||||||
|
state.unshift(state.splice(ticketIndex, 1)[0]);
|
||||||
|
} else {
|
||||||
|
state.unshift(ticket);
|
||||||
|
}
|
||||||
|
|
||||||
|
return [...state];
|
||||||
|
}
|
||||||
|
|
||||||
|
if (action.type === "UPDATE_TICKET_CONTACT") {
|
||||||
|
const contact = action.payload;
|
||||||
|
const ticketIndex = state.findIndex((t) => t.contactId === contact.id);
|
||||||
|
if (ticketIndex !== -1) {
|
||||||
|
state[ticketIndex].contact = contact;
|
||||||
|
}
|
||||||
|
return [...state];
|
||||||
|
}
|
||||||
|
|
||||||
|
if (action.type === "DELETE_TICKET") {
|
||||||
|
const ticketId = action.payload;
|
||||||
|
const ticketIndex = state.findIndex((t) => t.id === ticketId);
|
||||||
|
if (ticketIndex !== -1) {
|
||||||
|
state.splice(ticketIndex, 1);
|
||||||
|
}
|
||||||
|
|
||||||
|
return [...state];
|
||||||
|
}
|
||||||
|
|
||||||
|
if (action.type === "RESET") {
|
||||||
|
return [];
|
||||||
|
}
|
||||||
|
};
|
||||||
|
|
||||||
|
const TicketsList = ({ status, searchParam, showAll, selectedQueueIds, updateCount }) => {
|
||||||
|
const [pageNumber, setPageNumber] = React.useState(1);
|
||||||
|
const { user } = React.useContext(AuthContext);
|
||||||
|
const [ticketsList, dispatch] = useReducer(reducer, []);
|
||||||
|
|
||||||
|
const { tickets, hasMore, loading } = useTickets({
|
||||||
|
pageNumber,
|
||||||
|
searchParam,
|
||||||
|
status,
|
||||||
|
showAll,
|
||||||
|
queueIds: JSON.stringify(selectedQueueIds),
|
||||||
|
});
|
||||||
|
|
||||||
|
React.useEffect(() => {
|
||||||
|
dispatch({ type: "RESET" });
|
||||||
|
setPageNumber(1);
|
||||||
|
}, [status, searchParam, dispatch, showAll, selectedQueueIds]);
|
||||||
|
|
||||||
|
React.useEffect(() => {
|
||||||
|
if (!status && !searchParam) return;
|
||||||
|
dispatch({
|
||||||
|
type: "LOAD_TICKETS",
|
||||||
|
payload: tickets,
|
||||||
|
});
|
||||||
|
}, [tickets, status, searchParam]);
|
||||||
|
|
||||||
|
React.useEffect(() => {
|
||||||
|
const socket = openSocket(process.env.REACT_APP_BACKEND_URL);
|
||||||
|
|
||||||
|
const shouldUpdateTicket = (ticket) =>
|
||||||
|
(!ticket.userId || ticket.userId === user?.id || showAll) &&
|
||||||
|
(!ticket.queueId || selectedQueueIds.indexOf(ticket.queueId) > -1);
|
||||||
|
|
||||||
|
const notBelongsToUserQueues = (ticket) =>
|
||||||
|
ticket.queueId && selectedQueueIds.indexOf(ticket.queueId) === -1;
|
||||||
|
|
||||||
|
socket.on("connect", () => {
|
||||||
|
if (status) {
|
||||||
|
socket.emit("joinTickets", status);
|
||||||
|
} else {
|
||||||
|
socket.emit("joinNotification");
|
||||||
|
}
|
||||||
|
});
|
||||||
|
|
||||||
|
socket.on("ticket", (data) => {
|
||||||
|
if (data.action === "updateUnread") {
|
||||||
|
dispatch({
|
||||||
|
type: "RESET_UNREAD",
|
||||||
|
payload: data.ticketId,
|
||||||
|
});
|
||||||
|
}
|
||||||
|
|
||||||
|
if (data.action === "update" && shouldUpdateTicket(data.ticket)) {
|
||||||
|
dispatch({
|
||||||
|
type: "UPDATE_TICKET",
|
||||||
|
payload: data.ticket,
|
||||||
|
});
|
||||||
|
}
|
||||||
|
|
||||||
|
if (data.action === "update" && notBelongsToUserQueues(data.ticket)) {
|
||||||
|
dispatch({ type: "DELETE_TICKET", payload: data.ticket.id });
|
||||||
|
}
|
||||||
|
|
||||||
|
if (data.action === "delete") {
|
||||||
|
dispatch({ type: "DELETE_TICKET", payload: data.ticketId });
|
||||||
|
}
|
||||||
|
});
|
||||||
|
|
||||||
|
socket.on("appMessage", (data) => {
|
||||||
|
if (data.action === "create" && shouldUpdateTicket(data.ticket)) {
|
||||||
|
dispatch({
|
||||||
|
type: "UPDATE_TICKET_UNREAD_MESSAGES",
|
||||||
|
// payload: data.ticket,
|
||||||
|
payload: data,
|
||||||
|
});
|
||||||
|
}
|
||||||
|
});
|
||||||
|
|
||||||
|
socket.on("contact", (data) => {
|
||||||
|
if (data.action === "update") {
|
||||||
|
dispatch({
|
||||||
|
type: "UPDATE_TICKET_CONTACT",
|
||||||
|
payload: data.contact,
|
||||||
|
});
|
||||||
|
}
|
||||||
|
});
|
||||||
|
|
||||||
|
return () => {
|
||||||
|
socket.disconnect();
|
||||||
|
};
|
||||||
|
}, [status, showAll, user, selectedQueueIds]);
|
||||||
|
|
||||||
|
const loadMore = () => {
|
||||||
|
setPageNumber((prevState) => prevState + 1);
|
||||||
|
};
|
||||||
|
|
||||||
|
const handleScroll = (e) => {
|
||||||
|
if (!hasMore || loading) return;
|
||||||
|
|
||||||
|
const { scrollTop, scrollHeight, clientHeight } = e.currentTarget;
|
||||||
|
|
||||||
|
if (scrollHeight - (scrollTop + 100) < clientHeight) {
|
||||||
|
loadMore();
|
||||||
|
}
|
||||||
|
};
|
||||||
|
|
||||||
|
return (
|
||||||
|
<ul>
|
||||||
|
{ticketsList.length === 0 && !loading ? (
|
||||||
|
<div>
|
||||||
|
<span>{i18n.t("ticketsList.noTicketsTitle")}</span>
|
||||||
|
<p>{i18n.t("ticketsList.noTicketsMessage")}</p>
|
||||||
|
</div>
|
||||||
|
) : (
|
||||||
|
<>
|
||||||
|
{ticketsList.map((ticket) => (
|
||||||
|
<TicketListItem ticket={ticket} key={ticket.id} status={status} />
|
||||||
|
))}
|
||||||
|
</>
|
||||||
|
)}
|
||||||
|
{loading && <TicketsListSkeleton />}
|
||||||
|
</ul>
|
||||||
|
);
|
||||||
|
};
|
||||||
|
|
||||||
|
export default TicketsList;
|
||||||
|
|
|
@ -12,294 +12,320 @@ import useTickets from "../../hooks/useTickets";
|
||||||
import { i18n } from "../../translate/i18n";
|
import { i18n } from "../../translate/i18n";
|
||||||
import { AuthContext } from "../../context/Auth/AuthContext";
|
import { AuthContext } from "../../context/Auth/AuthContext";
|
||||||
|
|
||||||
const useStyles = makeStyles((theme) => ({
|
const useStyles = makeStyles(theme => ({
|
||||||
ticketsListWrapper: {
|
ticketsListWrapper: {
|
||||||
position: "relative",
|
position: "relative",
|
||||||
display: "flex",
|
display: "flex",
|
||||||
height: "100%",
|
height: "100%",
|
||||||
flexDirection: "column",
|
flexDirection: "column",
|
||||||
overflow: "hidden",
|
overflow: "hidden",
|
||||||
borderTopRightRadius: 0,
|
borderTopRightRadius: 0,
|
||||||
borderBottomRightRadius: 0,
|
borderBottomRightRadius: 0,
|
||||||
},
|
},
|
||||||
|
|
||||||
ticketsList: {
|
ticketsList: {
|
||||||
flex: 1,
|
flex: 1,
|
||||||
overflowY: "scroll",
|
overflowY: "scroll",
|
||||||
...theme.scrollbarStyles,
|
...theme.scrollbarStyles,
|
||||||
borderTop: "2px solid rgba(0, 0, 0, 0.12)",
|
borderTop: "2px solid rgba(0, 0, 0, 0.12)",
|
||||||
},
|
},
|
||||||
|
|
||||||
ticketsListHeader: {
|
ticketsListHeader: {
|
||||||
color: "rgb(67, 83, 105)",
|
color: "rgb(67, 83, 105)",
|
||||||
zIndex: 2,
|
zIndex: 2,
|
||||||
backgroundColor: "white",
|
backgroundColor: "white",
|
||||||
borderBottom: "1px solid rgba(0, 0, 0, 0.12)",
|
borderBottom: "1px solid rgba(0, 0, 0, 0.12)",
|
||||||
display: "flex",
|
display: "flex",
|
||||||
alignItems: "center",
|
alignItems: "center",
|
||||||
justifyContent: "space-between",
|
justifyContent: "space-between",
|
||||||
},
|
},
|
||||||
|
|
||||||
ticketsCount: {
|
ticketsCount: {
|
||||||
fontWeight: "normal",
|
fontWeight: "normal",
|
||||||
color: "rgb(104, 121, 146)",
|
color: "rgb(104, 121, 146)",
|
||||||
marginLeft: "8px",
|
marginLeft: "8px",
|
||||||
fontSize: "14px",
|
fontSize: "14px",
|
||||||
},
|
},
|
||||||
|
|
||||||
noTicketsText: {
|
noTicketsText: {
|
||||||
textAlign: "center",
|
textAlign: "center",
|
||||||
color: "rgb(104, 121, 146)",
|
color: "rgb(104, 121, 146)",
|
||||||
fontSize: "14px",
|
fontSize: "14px",
|
||||||
lineHeight: "1.4",
|
lineHeight: "1.4",
|
||||||
},
|
},
|
||||||
|
|
||||||
noTicketsTitle: {
|
noTicketsTitle: {
|
||||||
textAlign: "center",
|
textAlign: "center",
|
||||||
fontSize: "16px",
|
fontSize: "16px",
|
||||||
fontWeight: "600",
|
fontWeight: "600",
|
||||||
margin: "0px",
|
margin: "0px",
|
||||||
},
|
},
|
||||||
|
|
||||||
noTicketsDiv: {
|
noTicketsDiv: {
|
||||||
display: "flex",
|
display: "flex",
|
||||||
height: "100px",
|
height: "100px",
|
||||||
margin: 40,
|
margin: 40,
|
||||||
flexDirection: "column",
|
flexDirection: "column",
|
||||||
alignItems: "center",
|
alignItems: "center",
|
||||||
justifyContent: "center",
|
justifyContent: "center",
|
||||||
},
|
},
|
||||||
}));
|
}));
|
||||||
|
|
||||||
const reducer = (state, action) => {
|
const reducer = (state, action) => {
|
||||||
if (action.type === "LOAD_TICKETS") {
|
if (action.type === "LOAD_TICKETS") {
|
||||||
const newTickets = action.payload;
|
const newTickets = action.payload;
|
||||||
|
|
||||||
newTickets.forEach((ticket) => {
|
|
||||||
const ticketIndex = state.findIndex((t) => t.id === ticket.id);
|
|
||||||
if (ticketIndex !== -1) {
|
|
||||||
state[ticketIndex] = ticket;
|
|
||||||
if (ticket.unreadMessages > 0) {
|
|
||||||
state.unshift(state.splice(ticketIndex, 1)[0]);
|
|
||||||
}
|
|
||||||
} else {
|
|
||||||
state.push(ticket);
|
|
||||||
}
|
|
||||||
});
|
|
||||||
|
|
||||||
return [...state];
|
newTickets.forEach(ticket => {
|
||||||
}
|
|
||||||
|
|
||||||
if (action.type === "RESET_UNREAD") {
|
// console.log('* ticket.unreadMessages: ',ticket.unreadMessages)
|
||||||
const ticketId = action.payload;
|
|
||||||
|
|
||||||
const ticketIndex = state.findIndex((t) => t.id === ticketId);
|
const ticketIndex = state.findIndex(t => t.id === ticket.id);
|
||||||
if (ticketIndex !== -1) {
|
if (ticketIndex !== -1) {
|
||||||
state[ticketIndex].unreadMessages = 0;
|
state[ticketIndex] = ticket;
|
||||||
}
|
if (ticket.unreadMessages > 0) {
|
||||||
|
state.unshift(state.splice(ticketIndex, 1)[0]);
|
||||||
|
}
|
||||||
|
} else {
|
||||||
|
state.push(ticket);
|
||||||
|
}
|
||||||
|
});
|
||||||
|
|
||||||
return [...state];
|
return [...state];
|
||||||
}
|
}
|
||||||
|
|
||||||
if (action.type === "UPDATE_TICKET") {
|
if (action.type === "RESET_UNREAD") {
|
||||||
const ticket = action.payload;
|
const ticketId = action.payload;
|
||||||
|
|
||||||
const ticketIndex = state.findIndex((t) => t.id === ticket.id);
|
const ticketIndex = state.findIndex(t => t.id === ticketId);
|
||||||
if (ticketIndex !== -1) {
|
if (ticketIndex !== -1) {
|
||||||
state[ticketIndex] = ticket;
|
state[ticketIndex].unreadMessages = 0;
|
||||||
} else {
|
}
|
||||||
state.unshift(ticket);
|
|
||||||
}
|
|
||||||
|
|
||||||
return [...state];
|
return [...state];
|
||||||
}
|
}
|
||||||
|
|
||||||
if (action.type === "UPDATE_TICKET_UNREAD_MESSAGES") {
|
if (action.type === "UPDATE_TICKET") {
|
||||||
const message = action.payload.message;
|
const ticket = action.payload;
|
||||||
|
|
||||||
const ticket = action.payload.ticket;
|
// console.log('++++++++++++ UPDATE_TICKET: ',ticket)
|
||||||
|
|
||||||
const ticketIndex = state.findIndex((t) => t.id === ticket.id);
|
const ticketIndex = state.findIndex(t => t.id === ticket.id);
|
||||||
|
if (ticketIndex !== -1) {
|
||||||
|
state[ticketIndex] = ticket;
|
||||||
|
} else {
|
||||||
|
state.unshift(ticket);
|
||||||
|
}
|
||||||
|
|
||||||
if (ticketIndex !== -1) {
|
return [...state];
|
||||||
if (!message.fromMe) {
|
}
|
||||||
ticket.unreadMessages += 1;
|
|
||||||
}
|
|
||||||
|
|
||||||
state[ticketIndex] = ticket;
|
if (action.type === "UPDATE_TICKET_UNREAD_MESSAGES") {
|
||||||
state.unshift(state.splice(ticketIndex, 1)[0]);
|
|
||||||
} else {
|
|
||||||
state.unshift(ticket);
|
|
||||||
}
|
|
||||||
|
|
||||||
return [...state];
|
const message = action.payload.message
|
||||||
}
|
|
||||||
|
|
||||||
if (action.type === "UPDATE_TICKET_CONTACT") {
|
const ticket = action.payload.ticket;
|
||||||
const contact = action.payload;
|
|
||||||
const ticketIndex = state.findIndex((t) => t.contactId === contact.id);
|
|
||||||
if (ticketIndex !== -1) {
|
|
||||||
state[ticketIndex].contact = contact;
|
|
||||||
}
|
|
||||||
return [...state];
|
|
||||||
}
|
|
||||||
|
|
||||||
if (action.type === "DELETE_TICKET") {
|
const ticketIndex = state.findIndex(t => t.id === ticket.id);
|
||||||
const ticketId = action.payload;
|
|
||||||
const ticketIndex = state.findIndex((t) => t.id === ticketId);
|
|
||||||
if (ticketIndex !== -1) {
|
|
||||||
state.splice(ticketIndex, 1);
|
|
||||||
}
|
|
||||||
|
|
||||||
return [...state];
|
if (ticketIndex !== -1) {
|
||||||
}
|
|
||||||
|
|
||||||
if (action.type === "RESET") {
|
// console.log('>>>>>> ticketIndex: ', ticketIndex)
|
||||||
return [];
|
|
||||||
}
|
// console.log('&&&&&&& UPDATE_TICKET_UNREAD_MESSAGES ticket: ',ticket, ' |\n MESSAGE: ', message)
|
||||||
|
|
||||||
|
if(!message.fromMe){
|
||||||
|
ticket.unreadMessages +=1
|
||||||
|
}
|
||||||
|
|
||||||
|
state[ticketIndex] = ticket;
|
||||||
|
state.unshift(state.splice(ticketIndex, 1)[0]);
|
||||||
|
|
||||||
|
} else {
|
||||||
|
state.unshift(ticket);
|
||||||
|
}
|
||||||
|
|
||||||
|
return [...state];
|
||||||
|
}
|
||||||
|
|
||||||
|
if (action.type === "UPDATE_TICKET_CONTACT") {
|
||||||
|
const contact = action.payload;
|
||||||
|
const ticketIndex = state.findIndex(t => t.contactId === contact.id);
|
||||||
|
if (ticketIndex !== -1) {
|
||||||
|
state[ticketIndex].contact = contact;
|
||||||
|
}
|
||||||
|
return [...state];
|
||||||
|
}
|
||||||
|
|
||||||
|
if (action.type === "DELETE_TICKET") {
|
||||||
|
const ticketId = action.payload;
|
||||||
|
const ticketIndex = state.findIndex(t => t.id === ticketId);
|
||||||
|
if (ticketIndex !== -1) {
|
||||||
|
state.splice(ticketIndex, 1);
|
||||||
|
}
|
||||||
|
|
||||||
|
return [...state];
|
||||||
|
}
|
||||||
|
|
||||||
|
if (action.type === "RESET") {
|
||||||
|
return [];
|
||||||
|
}
|
||||||
};
|
};
|
||||||
|
|
||||||
const TicketsList = ({ status, searchParam, showAll, selectedQueueIds, updateCount, style }) => {
|
const TicketsList = (props) => {
|
||||||
const classes = useStyles();
|
const { status, searchParam, showAll, selectedQueueIds, updateCount, style } =
|
||||||
const [pageNumber, setPageNumber] = useState(1);
|
props;
|
||||||
const [ticketsList, dispatch] = useReducer(reducer, []);
|
const classes = useStyles();
|
||||||
const { user } = useContext(AuthContext);
|
const [pageNumber, setPageNumber] = useState(1);
|
||||||
|
const [ticketsList, dispatch] = useReducer(reducer, []);
|
||||||
|
const { user } = useContext(AuthContext);
|
||||||
|
|
||||||
useEffect(() => {
|
useEffect(() => {
|
||||||
dispatch({ type: "RESET" });
|
dispatch({ type: "RESET" });
|
||||||
setPageNumber(1);
|
setPageNumber(1);
|
||||||
}, [status, searchParam, dispatch, showAll, selectedQueueIds]);
|
}, [status, searchParam, dispatch, showAll, selectedQueueIds]);
|
||||||
|
|
||||||
const { tickets, hasMore, loading } = useTickets({
|
const { tickets, hasMore, loading } = useTickets({
|
||||||
pageNumber,
|
pageNumber,
|
||||||
searchParam,
|
searchParam,
|
||||||
status,
|
status,
|
||||||
showAll,
|
showAll,
|
||||||
queueIds: JSON.stringify(selectedQueueIds),
|
queueIds: JSON.stringify(selectedQueueIds),
|
||||||
});
|
});
|
||||||
|
|
||||||
useEffect(() => {
|
useEffect(() => {
|
||||||
if (!status && !searchParam) return;
|
if (!status && !searchParam) return;
|
||||||
dispatch({
|
dispatch({
|
||||||
type: "LOAD_TICKETS",
|
type: "LOAD_TICKETS",
|
||||||
payload: tickets,
|
payload: tickets,
|
||||||
});
|
});
|
||||||
}, [tickets, status, searchParam]);
|
}, [tickets, status, searchParam]);
|
||||||
|
|
||||||
useEffect(() => {
|
useEffect(() => {
|
||||||
const socket = openSocket(process.env.REACT_APP_BACKEND_URL);
|
const socket = openSocket(process.env.REACT_APP_BACKEND_URL);
|
||||||
|
|
||||||
const shouldUpdateTicket = (ticket) =>
|
const shouldUpdateTicket = ticket =>
|
||||||
(!ticket.userId || ticket.userId === user?.id || showAll) &&
|
(!ticket.userId || ticket.userId === user?.id || showAll) &&
|
||||||
(!ticket.queueId || selectedQueueIds.indexOf(ticket.queueId) > -1);
|
(!ticket.queueId || selectedQueueIds.indexOf(ticket.queueId) > -1);
|
||||||
|
|
||||||
const notBelongsToUserQueues = (ticket) =>
|
const notBelongsToUserQueues = ticket =>
|
||||||
ticket.queueId && selectedQueueIds.indexOf(ticket.queueId) === -1;
|
ticket.queueId && selectedQueueIds.indexOf(ticket.queueId) === -1;
|
||||||
|
|
||||||
socket.on("connect", () => {
|
socket.on("connect", () => {
|
||||||
if (status) {
|
if (status) {
|
||||||
socket.emit("joinTickets", status);
|
socket.emit("joinTickets", status);
|
||||||
} else {
|
} else {
|
||||||
socket.emit("joinNotification");
|
socket.emit("joinNotification");
|
||||||
}
|
}
|
||||||
});
|
|
||||||
|
|
||||||
socket.on("ticket", (data) => {
|
});
|
||||||
if (data.action === "updateUnread") {
|
|
||||||
dispatch({
|
|
||||||
type: "RESET_UNREAD",
|
|
||||||
payload: data.ticketId,
|
|
||||||
});
|
|
||||||
}
|
|
||||||
|
|
||||||
if (data.action === "update" && shouldUpdateTicket(data.ticket)) {
|
socket.on("ticket", data => {
|
||||||
dispatch({
|
if (data.action === "updateUnread") {
|
||||||
type: "UPDATE_TICKET",
|
dispatch({
|
||||||
payload: data.ticket,
|
type: "RESET_UNREAD",
|
||||||
});
|
payload: data.ticketId,
|
||||||
}
|
});
|
||||||
|
}
|
||||||
|
|
||||||
if (data.action === "update" && notBelongsToUserQueues(data.ticket)) {
|
if (data.action === "update" && shouldUpdateTicket(data.ticket)) {
|
||||||
dispatch({ type: "DELETE_TICKET", payload: data.ticket.id });
|
dispatch({
|
||||||
}
|
type: "UPDATE_TICKET",
|
||||||
|
payload: data.ticket,
|
||||||
|
});
|
||||||
|
}
|
||||||
|
|
||||||
if (data.action === "delete") {
|
if (data.action === "update" && notBelongsToUserQueues(data.ticket)) {
|
||||||
dispatch({ type: "DELETE_TICKET", payload: data.ticketId });
|
dispatch({ type: "DELETE_TICKET", payload: data.ticket.id });
|
||||||
}
|
}
|
||||||
});
|
|
||||||
|
|
||||||
socket.on("appMessage", (data) => {
|
if (data.action === "delete") {
|
||||||
if (data.action === "create" && shouldUpdateTicket(data.ticket)) {
|
dispatch({ type: "DELETE_TICKET", payload: data.ticketId });
|
||||||
dispatch({
|
}
|
||||||
type: "UPDATE_TICKET_UNREAD_MESSAGES",
|
});
|
||||||
// payload: data.ticket,
|
|
||||||
payload: data,
|
|
||||||
});
|
|
||||||
}
|
|
||||||
});
|
|
||||||
|
|
||||||
socket.on("contact", (data) => {
|
socket.on("appMessage", data => {
|
||||||
if (data.action === "update") {
|
if (data.action === "create" && shouldUpdateTicket(data.ticket)) {
|
||||||
dispatch({
|
|
||||||
type: "UPDATE_TICKET_CONTACT",
|
|
||||||
payload: data.contact,
|
|
||||||
});
|
|
||||||
}
|
|
||||||
});
|
|
||||||
|
|
||||||
return () => {
|
// console.log('((((((((((((((((((( DATA.MESSAGE: ', data.message)
|
||||||
socket.disconnect();
|
|
||||||
};
|
|
||||||
}, [status, showAll, user, selectedQueueIds]);
|
|
||||||
|
|
||||||
useEffect(() => {
|
dispatch({
|
||||||
if (typeof updateCount === "function") {
|
type: "UPDATE_TICKET_UNREAD_MESSAGES",
|
||||||
updateCount(ticketsList.length);
|
// payload: data.ticket,
|
||||||
}
|
payload: data,
|
||||||
}, [ticketsList]);
|
});
|
||||||
|
}
|
||||||
|
});
|
||||||
|
|
||||||
const loadMore = () => {
|
socket.on("contact", data => {
|
||||||
setPageNumber((prevState) => prevState + 1);
|
if (data.action === "update") {
|
||||||
};
|
dispatch({
|
||||||
|
type: "UPDATE_TICKET_CONTACT",
|
||||||
|
payload: data.contact,
|
||||||
|
});
|
||||||
|
}
|
||||||
|
});
|
||||||
|
|
||||||
const handleScroll = (e) => {
|
return () => {
|
||||||
if (!hasMore || loading) return;
|
socket.disconnect();
|
||||||
|
};
|
||||||
|
}, [status, showAll, user, selectedQueueIds]);
|
||||||
|
|
||||||
const { scrollTop, scrollHeight, clientHeight } = e.currentTarget;
|
useEffect(() => {
|
||||||
|
|
||||||
if (scrollHeight - (scrollTop + 100) < clientHeight) {
|
|
||||||
loadMore();
|
|
||||||
}
|
|
||||||
};
|
|
||||||
|
|
||||||
return (
|
|
||||||
<Paper className={classes.ticketsListWrapper} style={style}>
|
if (typeof updateCount === "function") {
|
||||||
<Paper
|
updateCount(ticketsList.length);
|
||||||
square
|
}
|
||||||
name="closed"
|
// eslint-disable-next-line react-hooks/exhaustive-deps
|
||||||
elevation={0}
|
}, [ticketsList]);
|
||||||
className={classes.ticketsList}
|
|
||||||
onScroll={handleScroll}
|
const loadMore = () => {
|
||||||
>
|
setPageNumber(prevState => prevState + 1);
|
||||||
<List style={{ paddingTop: 0 }}>
|
};
|
||||||
{ticketsList.length === 0 && !loading ? (
|
|
||||||
<div className={classes.noTicketsDiv}>
|
const handleScroll = e => {
|
||||||
<span className={classes.noTicketsTitle}>{i18n.t("ticketsList.noTicketsTitle")}</span>
|
if (!hasMore || loading) return;
|
||||||
<p className={classes.noTicketsText}>{i18n.t("ticketsList.noTicketsMessage")}</p>
|
|
||||||
</div>
|
const { scrollTop, scrollHeight, clientHeight } = e.currentTarget;
|
||||||
) : (
|
|
||||||
<>
|
if (scrollHeight - (scrollTop + 100) < clientHeight) {
|
||||||
{ticketsList.map((ticket) => (
|
loadMore();
|
||||||
<TicketListItem ticket={ticket} key={ticket.id} />
|
}
|
||||||
))}
|
};
|
||||||
</>
|
|
||||||
)}
|
return (
|
||||||
{loading && <TicketsListSkeleton />}
|
<Paper className={classes.ticketsListWrapper} style={style}>
|
||||||
</List>
|
<Paper
|
||||||
</Paper>
|
square
|
||||||
</Paper>
|
name="closed"
|
||||||
);
|
elevation={0}
|
||||||
|
className={classes.ticketsList}
|
||||||
|
onScroll={handleScroll}
|
||||||
|
>
|
||||||
|
<List style={{ paddingTop: 0 }}>
|
||||||
|
{ticketsList.length === 0 && !loading ? (
|
||||||
|
<div className={classes.noTicketsDiv}>
|
||||||
|
<span className={classes.noTicketsTitle}>
|
||||||
|
{i18n.t("ticketsList.noTicketsTitle")}
|
||||||
|
</span>
|
||||||
|
<p className={classes.noTicketsText}>
|
||||||
|
{i18n.t("ticketsList.noTicketsMessage")}
|
||||||
|
</p>
|
||||||
|
</div>
|
||||||
|
) : (
|
||||||
|
<>
|
||||||
|
{ticketsList.map(ticket => (
|
||||||
|
<TicketListItem ticket={ticket} key={ticket.id} />
|
||||||
|
))}
|
||||||
|
</>
|
||||||
|
)}
|
||||||
|
{loading && <TicketsListSkeleton />}
|
||||||
|
</List>
|
||||||
|
</Paper>
|
||||||
|
</Paper>
|
||||||
|
);
|
||||||
};
|
};
|
||||||
|
|
||||||
export default TicketsList;
|
export default TicketsList;
|
||||||
|
|
||||||
|
|
|
@ -1,337 +1,64 @@
|
||||||
import React, { useContext, useEffect, useRef, useState } from "react";
|
import React from "react";
|
||||||
import openSocket from "socket.io-client"
|
|
||||||
|
|
||||||
import { makeStyles } from "@material-ui/core/styles";
|
|
||||||
import Paper from "@material-ui/core/Paper";
|
|
||||||
import SearchIcon from "@material-ui/icons/Search";
|
|
||||||
import InputBase from "@material-ui/core/InputBase";
|
|
||||||
import Tabs from "@material-ui/core/Tabs";
|
|
||||||
import Tab from "@material-ui/core/Tab";
|
|
||||||
import Badge from "@material-ui/core/Badge";
|
|
||||||
import MoveToInboxIcon from "@material-ui/icons/MoveToInbox";
|
|
||||||
import CheckBoxIcon from "@material-ui/icons/CheckBox";
|
|
||||||
import FormControlLabel from "@material-ui/core/FormControlLabel";
|
|
||||||
import Switch from "@material-ui/core/Switch";
|
|
||||||
import { Button } from "@material-ui/core";
|
|
||||||
|
|
||||||
import NewTicketModal from "../NewTicketModal";
|
import NewTicketModal from "../NewTicketModal";
|
||||||
import TicketsList from "../TicketsList";
|
import TicketsList from "../TicketsList/TicketsList";
|
||||||
import TabPanel from "../TabPanel";
|
|
||||||
|
|
||||||
import { i18n } from "../../translate/i18n";
|
import { i18n } from "../../translate/i18n";
|
||||||
import { AuthContext } from "../../context/Auth/AuthContext";
|
import { AuthContext } from "../../context/Auth/AuthContext";
|
||||||
import { Can } from "../Can";
|
import { Can } from "../Can";
|
||||||
import TicketsQueueSelect from "../TicketsQueueSelect";
|
import TicketsQueueSelect from "../TicketsQueueSelect";
|
||||||
|
import TicketsManagerStyled from "./TicketsManager.style";
|
||||||
const useStyles = makeStyles((theme) => ({
|
|
||||||
ticketsWrapper: {
|
|
||||||
position: "relative",
|
|
||||||
display: "flex",
|
|
||||||
height: "100%",
|
|
||||||
flexDirection: "column",
|
|
||||||
overflow: "hidden",
|
|
||||||
borderTopRightRadius: 0,
|
|
||||||
borderBottomRightRadius: 0,
|
|
||||||
},
|
|
||||||
|
|
||||||
tabsHeader: {
|
|
||||||
flex: "none",
|
|
||||||
backgroundColor: "#eee",
|
|
||||||
},
|
|
||||||
|
|
||||||
settingsIcon: {
|
|
||||||
alignSelf: "center",
|
|
||||||
marginLeft: "auto",
|
|
||||||
padding: 8,
|
|
||||||
},
|
|
||||||
|
|
||||||
tab: {
|
|
||||||
minWidth: 120,
|
|
||||||
width: 120,
|
|
||||||
},
|
|
||||||
|
|
||||||
ticketOptionsBox: {
|
|
||||||
display: "flex",
|
|
||||||
justifyContent: "space-between",
|
|
||||||
alignItems: "center",
|
|
||||||
background: "#fafafa",
|
|
||||||
padding: theme.spacing(1),
|
|
||||||
},
|
|
||||||
|
|
||||||
serachInputWrapper: {
|
|
||||||
flex: 1,
|
|
||||||
background: "#fff",
|
|
||||||
display: "flex",
|
|
||||||
borderRadius: 40,
|
|
||||||
padding: 4,
|
|
||||||
marginRight: theme.spacing(1),
|
|
||||||
},
|
|
||||||
|
|
||||||
searchIcon: {
|
|
||||||
color: "grey",
|
|
||||||
marginLeft: 6,
|
|
||||||
marginRight: 6,
|
|
||||||
alignSelf: "center",
|
|
||||||
},
|
|
||||||
|
|
||||||
searchInput: {
|
|
||||||
flex: 1,
|
|
||||||
border: "none",
|
|
||||||
borderRadius: 30,
|
|
||||||
},
|
|
||||||
|
|
||||||
badge: {
|
|
||||||
right: "-10px",
|
|
||||||
},
|
|
||||||
show: {
|
|
||||||
display: "block",
|
|
||||||
},
|
|
||||||
hide: {
|
|
||||||
display: "none !important",
|
|
||||||
},
|
|
||||||
}));
|
|
||||||
|
|
||||||
const TicketsManager = () => {
|
const TicketsManager = () => {
|
||||||
const classes = useStyles();
|
const [valueTab, setValueTab] = React.useState("open");
|
||||||
|
|
||||||
// Old New State
|
const [newTicketModalOpen, setNewTicketModalOpen] = React.useState(false);
|
||||||
const [newPage, setNewPage] = React.useState(true);
|
const [showAllTickets, setShowAllTickets] = React.useState(false);
|
||||||
// Old New State
|
const { user } = React.useContext(AuthContext);
|
||||||
|
|
||||||
const [searchParam, setSearchParam] = useState("");
|
|
||||||
const [tab, setTab] = useState("open");
|
|
||||||
const [tabOpen, setTabOpen] = useState("open");
|
|
||||||
const [newTicketModalOpen, setNewTicketModalOpen] = useState(false);
|
|
||||||
const [showAllTickets, setShowAllTickets] = useState(false);
|
|
||||||
const searchInputRef = useRef();
|
|
||||||
const { user } = useContext(AuthContext);
|
|
||||||
|
|
||||||
const [openCount, setOpenCount] = useState(0);
|
|
||||||
const [pendingCount, setPendingCount] = useState(0);
|
|
||||||
|
|
||||||
const userQueueIds = user.queues.map((q) => q.id);
|
const userQueueIds = user.queues.map((q) => q.id);
|
||||||
const [selectedQueueIds, setSelectedQueueIds] = useState(userQueueIds || []);
|
const [selectedQueueIds, setSelectedQueueIds] = React.useState(userQueueIds || []);
|
||||||
const socket = openSocket.open(process.env.REACT_APP_BACKEND_URL)
|
|
||||||
|
|
||||||
console.log(user.queues)
|
React.useEffect(() => {
|
||||||
console.log(selectedQueueIds)
|
|
||||||
socket.on("connect", () => {
|
|
||||||
if ("open") {
|
|
||||||
socket.emit("joinTickets", "open");
|
|
||||||
} else {
|
|
||||||
socket.emit("joinNotification");
|
|
||||||
}
|
|
||||||
});
|
|
||||||
|
|
||||||
|
|
||||||
socket.on("connect", ()=>{
|
|
||||||
|
|
||||||
})
|
|
||||||
|
|
||||||
|
|
||||||
useEffect(() => {
|
|
||||||
if (user.profile.toUpperCase() === "ADMIN") {
|
if (user.profile.toUpperCase() === "ADMIN") {
|
||||||
setShowAllTickets(true);
|
setShowAllTickets(true);
|
||||||
}
|
}
|
||||||
}, [user.profile]);
|
}, [user.profile]);
|
||||||
|
|
||||||
useEffect(() => {
|
|
||||||
if (tab === "search") {
|
|
||||||
searchInputRef.current.focus();
|
|
||||||
}
|
|
||||||
}, [tab]);
|
|
||||||
|
|
||||||
let searchTimeout;
|
|
||||||
|
|
||||||
const handleSearch = (e) => {
|
const styleTmp = {
|
||||||
const searchedTerm = e.target.value.toLowerCase();
|
padding:"12px 0 ",
|
||||||
|
cursor: "pointer",
|
||||||
clearTimeout(searchTimeout);
|
|
||||||
|
|
||||||
if (searchedTerm === "") {
|
|
||||||
setSearchParam(searchedTerm);
|
|
||||||
setTab("open");
|
|
||||||
return;
|
|
||||||
}
|
|
||||||
|
|
||||||
searchTimeout = setTimeout(() => {
|
|
||||||
setSearchParam(searchedTerm);
|
|
||||||
}, 500);
|
|
||||||
};
|
|
||||||
|
|
||||||
const handleChangeTab = (e, newValue) => {
|
|
||||||
setTab(newValue);
|
|
||||||
};
|
|
||||||
|
|
||||||
const handleChangeTabOpen = (e, newValue) => {
|
|
||||||
setTabOpen(newValue);
|
|
||||||
};
|
|
||||||
|
|
||||||
const applyPanelStyle = (status) => {
|
|
||||||
if (tabOpen !== status) {
|
|
||||||
return { width: 0, height: 0 };
|
|
||||||
}
|
|
||||||
};
|
|
||||||
|
|
||||||
if (newPage) {
|
|
||||||
return (
|
|
||||||
<>
|
|
||||||
<NewTicketModal
|
|
||||||
modalOpen={newTicketModalOpen}
|
|
||||||
onClose={(e) => setNewTicketModalOpen(false)}
|
|
||||||
/>
|
|
||||||
<div>
|
|
||||||
<TicketsQueueSelect
|
|
||||||
style={{ marginLeft: 6 }}
|
|
||||||
selectedQueueIds={selectedQueueIds}
|
|
||||||
userQueues={user?.queues}
|
|
||||||
onChange={(values) => setSelectedQueueIds(values)}
|
|
||||||
/>
|
|
||||||
<TicketsList
|
|
||||||
status="open"
|
|
||||||
showAll={showAllTickets}
|
|
||||||
selectedQueueIds={selectedQueueIds}
|
|
||||||
updateCount={(val) => setOpenCount(val)}
|
|
||||||
style={applyPanelStyle("open")}
|
|
||||||
/>
|
|
||||||
<TicketsList
|
|
||||||
status="pending"
|
|
||||||
selectedQueueIds={selectedQueueIds}
|
|
||||||
updateCount={(val) => setPendingCount(val)}
|
|
||||||
style={applyPanelStyle("pending")}
|
|
||||||
/>
|
|
||||||
</div>
|
|
||||||
</>
|
|
||||||
);
|
|
||||||
}
|
}
|
||||||
|
|
||||||
|
|
||||||
|
console.log(valueTab);
|
||||||
|
|
||||||
return (
|
return (
|
||||||
<Paper elevation={0} variant="outlined" className={classes.ticketsWrapper}>
|
<TicketsManagerStyled>
|
||||||
|
<ul>
|
||||||
|
<li style={styleTmp} id="open" onClick={(e) => setValueTab(e.target.id)}>
|
||||||
|
Abertos
|
||||||
|
</li>
|
||||||
|
<li style={styleTmp} id="pending" onClick={(e) => setValueTab(e.target.id)}>
|
||||||
|
Pendentes
|
||||||
|
</li>
|
||||||
|
<li style={styleTmp} id="closed" onClick={(e) => setValueTab(e.target.id)}>
|
||||||
|
Fechados
|
||||||
|
</li>
|
||||||
|
</ul>
|
||||||
|
<TicketsList
|
||||||
|
status={valueTab}
|
||||||
|
selectedQueueIds={selectedQueueIds}
|
||||||
|
updateCount={(val) => setPendingCount(val)}
|
||||||
|
/>
|
||||||
<NewTicketModal
|
<NewTicketModal
|
||||||
modalOpen={newTicketModalOpen}
|
modalOpen={newTicketModalOpen}
|
||||||
onClose={(e) => setNewTicketModalOpen(false)}
|
onClose={(e) => setNewTicketModalOpen(true)}
|
||||||
/>
|
/>
|
||||||
<Paper elevation={0} square className={classes.tabsHeader}>
|
</TicketsManagerStyled>
|
||||||
<Tabs
|
|
||||||
value={tab}
|
|
||||||
onChange={handleChangeTab}
|
|
||||||
variant="fullWidth"
|
|
||||||
indicatorColor="primary"
|
|
||||||
textColor="primary"
|
|
||||||
aria-label="icon label tabs example"
|
|
||||||
>
|
|
||||||
<Tab
|
|
||||||
value={"open"}
|
|
||||||
icon={<MoveToInboxIcon />}
|
|
||||||
label={i18n.t("tickets.tabs.open.title")}
|
|
||||||
classes={{ root: classes.tab }}
|
|
||||||
/>
|
|
||||||
<Tab
|
|
||||||
value={"closed"}
|
|
||||||
icon={<CheckBoxIcon />}
|
|
||||||
label={i18n.t("tickets.tabs.closed.title")}
|
|
||||||
classes={{ root: classes.tab }}
|
|
||||||
/>
|
|
||||||
<Tab
|
|
||||||
value={"search"}
|
|
||||||
icon={<SearchIcon />}
|
|
||||||
label={i18n.t("tickets.tabs.search.title")}
|
|
||||||
classes={{ root: classes.tab }}
|
|
||||||
/>
|
|
||||||
</Tabs>
|
|
||||||
</Paper>
|
|
||||||
<Paper square elevation={0} className={classes.ticketOptionsBox}>
|
|
||||||
{tab === "search" ? (
|
|
||||||
<div className={classes.serachInputWrapper}>
|
|
||||||
<SearchIcon className={classes.searchIcon} />
|
|
||||||
<InputBase
|
|
||||||
className={classes.searchInput}
|
|
||||||
inputRef={searchInputRef}
|
|
||||||
placeholder={i18n.t("tickets.search.placeholder")}
|
|
||||||
type="search"
|
|
||||||
onChange={handleSearch}
|
|
||||||
/>
|
|
||||||
</div>
|
|
||||||
) : (
|
|
||||||
<>
|
|
||||||
<Button variant="outlined" color="primary" onClick={() => setNewTicketModalOpen(true)}>
|
|
||||||
{i18n.t("ticketsManager.buttons.newTicket")}
|
|
||||||
</Button>
|
|
||||||
<Can
|
|
||||||
role={user.profile}
|
|
||||||
perform="tickets-manager:showall"
|
|
||||||
yes={() => (
|
|
||||||
<FormControlLabel
|
|
||||||
label={i18n.t("tickets.buttons.showAll")}
|
|
||||||
labelPlacement="start"
|
|
||||||
control={
|
|
||||||
<Switch
|
|
||||||
size="small"
|
|
||||||
checked={showAllTickets}
|
|
||||||
onChange={() => setShowAllTickets((prevState) => !prevState)}
|
|
||||||
name="showAllTickets"
|
|
||||||
color="primary"
|
|
||||||
/>
|
|
||||||
}
|
|
||||||
/>
|
|
||||||
)}
|
|
||||||
/>
|
|
||||||
</>
|
|
||||||
)}
|
|
||||||
<TicketsQueueSelect
|
|
||||||
style={{ marginLeft: 6 }}
|
|
||||||
selectedQueueIds={selectedQueueIds}
|
|
||||||
userQueues={user?.queues}
|
|
||||||
onChange={(values) => setSelectedQueueIds(values)}
|
|
||||||
/>
|
|
||||||
</Paper>
|
|
||||||
<TabPanel value={tab} name="open" className={classes.ticketsWrapper}>
|
|
||||||
<Tabs
|
|
||||||
value={tabOpen}
|
|
||||||
onChange={handleChangeTabOpen}
|
|
||||||
indicatorColor="primary"
|
|
||||||
textColor="primary"
|
|
||||||
variant="fullWidth"
|
|
||||||
>
|
|
||||||
<Tab
|
|
||||||
label={
|
|
||||||
<Badge className={classes.badge} badgeContent={openCount} color="primary">
|
|
||||||
{i18n.t("ticketsList.assignedHeader")}
|
|
||||||
</Badge>
|
|
||||||
}
|
|
||||||
value={"open"}
|
|
||||||
/>
|
|
||||||
<Tab
|
|
||||||
label={
|
|
||||||
<Badge className={classes.badge} badgeContent={pendingCount} color="secondary">
|
|
||||||
{i18n.t("ticketsList.pendingHeader")}
|
|
||||||
</Badge>
|
|
||||||
}
|
|
||||||
value={"pending"}
|
|
||||||
/>
|
|
||||||
</Tabs>
|
|
||||||
<Paper className={classes.ticketsWrapper}>
|
|
||||||
<TicketsList
|
|
||||||
status="open"
|
|
||||||
showAll={showAllTickets}
|
|
||||||
selectedQueueIds={selectedQueueIds}
|
|
||||||
updateCount={(val) => setOpenCount(val)}
|
|
||||||
style={applyPanelStyle("open")}
|
|
||||||
/>
|
|
||||||
<TicketsList
|
|
||||||
status="pending"
|
|
||||||
selectedQueueIds={selectedQueueIds}
|
|
||||||
updateCount={(val) => setPendingCount(val)}
|
|
||||||
style={applyPanelStyle("pending")}
|
|
||||||
/>
|
|
||||||
</Paper>
|
|
||||||
</TabPanel>
|
|
||||||
<TabPanel value={tab} name="closed" className={classes.ticketsWrapper}>
|
|
||||||
<TicketsList status="closed" showAll={true} selectedQueueIds={selectedQueueIds} />
|
|
||||||
</TabPanel>
|
|
||||||
<TabPanel value={tab} name="search" className={classes.ticketsWrapper}>
|
|
||||||
<TicketsList searchParam={searchParam} showAll={true} selectedQueueIds={selectedQueueIds} />
|
|
||||||
</TabPanel>
|
|
||||||
</Paper>
|
|
||||||
);
|
);
|
||||||
};
|
};
|
||||||
|
|
||||||
|
|
|
@ -0,0 +1,7 @@
|
||||||
|
import styled from "styled-components"
|
||||||
|
|
||||||
|
const TicketsManagerStyled = styled.div`
|
||||||
|
display:flex;
|
||||||
|
flex-direction: column;
|
||||||
|
`
|
||||||
|
export default TicketsManagerStyled
|
|
@ -3,7 +3,8 @@ import styled from "styled-components";
|
||||||
const TicketsStyled = styled.div`
|
const TicketsStyled = styled.div`
|
||||||
display: flex;
|
display: flex;
|
||||||
flex-direction: row;
|
flex-direction: row;
|
||||||
height: 86vh;
|
min-height: auto;
|
||||||
|
|
||||||
`;
|
`;
|
||||||
|
|
||||||
export default TicketsStyled
|
export default TicketsStyled
|
Loading…
Reference in New Issue