Ajustes para configurar ticket com bot

backend/src/helpers/AutoCloseTickets.ts

@@ -57,7 +57,7 @@ const AutoCloseTickets = async () => {
       }
     }
   } catch (error) {
-    console.log("There was an error on try close the bot tickets: ", error);
+    console.log("There was an error on try close the tickets: ", error);
   }
 };
 

backend/src/helpers/BotIsOnQueue.ts

@@ -1,69 +1,88 @@
 const fsPromises = require("fs/promises");
-import dir from 'path';
+import dir from "path";
-import fs from 'fs';
+import fs from "fs";
-import os from 'os';
+import os from "os";
 
-import ListUsersService from "../services/UserServices/ListUsersService" 
+import ListUsersService from "../services/UserServices/ListUsersService";
+import { isHoliday, isOutBusinessTime, isWeekend } from "./TicketConfig";
 
 const _botIsOnQueue = async (botName: string) => {
+  // MESSAGE TO HOLIDAY
+  const holiday: any = await isHoliday();
+  // MESSAGES TO SATURDAY OR SUNDAY
+  const weekend: any = await isWeekend();
+  // MESSAGE TO BUSINESS TIME
+  const businessTime: any = await isOutBusinessTime(); 
+
+  if (holiday?.set || weekend?.set || businessTime?.set) {
+    return { isOnQueue: false };
+  }
 
   const botInfoFile = dir.join(os.tmpdir(), `botInfo.json`);
 
-  console.log('The bot botInfoFile: ', botInfoFile)
+  console.log("The bot botInfoFile: ", botInfoFile);
-
 
   try {
-
     if (fs.existsSync(botInfoFile)) {
+      console.log("botInfo.json file exists");
 
-      console.log('botInfo.json file exists');
+      const botInfo = fs.readFileSync(botInfoFile, {
-  
+        encoding: "utf8",
-      const botInfo = fs.readFileSync(botInfoFile,  {encoding:'utf8', flag:'r'});
+        flag: "r"
-    
+      });
-      return JSON.parse(botInfo)
 
+      return JSON.parse(botInfo);
     } else {
-      console.log('botInfo.json file not found!');
+      console.log("botInfo.json file not found!");
     }
-     
-    
   } catch (error) {
-    console.log('There was an error on try to read the botInfo.json file: ',error)
+    console.log(
+      "There was an error on try to read the botInfo.json file: ",
+      error
+    );
   }
 
-
+  const { users, count, hasMore } = await ListUsersService({
-  const { users, count, hasMore } = await ListUsersService({ searchParam: `${botName}`, pageNumber: 1 });
+    searchParam: `${botName}`,
-  let botIsOnQueue = false
+    pageNumber: 1
-  let userIdBot = null
+  });
-  let queueId = null
+  let botIsOnQueue = false;
+  let userIdBot = null;
+  let queueId = null;
 
   if (users.length > 0) {
-
     try {
-
+      console.log(
-      console.log('----------------- bot queue id: ', Object(users)[0]["queues"][0].id)
+        "----------------- bot queue id: ",
+        Object(users)[0]["queues"][0].id
+      );
       queueId = Object(users)[0]["queues"][0].id;
-      userIdBot = Object(users)[0].id
+      userIdBot = Object(users)[0].id;
-      botIsOnQueue = true 
+      botIsOnQueue = true;
-
-      fs.writeFileSync(botInfoFile,  JSON.stringify({ userIdBot: userIdBot, botQueueId: queueId, isOnQueue: botIsOnQueue }), "utf8");
 
+      fs.writeFileSync(
+        botInfoFile,
+        JSON.stringify({
+          userIdBot: userIdBot,
+          botQueueId: queueId,
+          isOnQueue: botIsOnQueue
+        }),
+        "utf8"
+      );
     } catch (err) {
+      console.log("O usuário botqueue não está em nenhuma fila err: ", err);
+    }
+  } else {
+    console.log("Usuário botqueue não existe!");
 
-      console.log('O usuário botqueue não está em nenhuma fila err: ', err)
+    fs.writeFileSync(
-
+      botInfoFile,
+      JSON.stringify({ isOnQueue: false, botQueueId: 0, userIdBot: 0 }),
+      "utf8"
+    );
   }
 
-  }
+  return { userIdBot: userIdBot, botQueueId: queueId, isOnQueue: botIsOnQueue };
-  else {
+};
-    console.log('Usuário botqueue não existe!')
-
-    fs.writeFileSync(botInfoFile,  JSON.stringify({ isOnQueue: false, botQueueId: 0, userIdBot: 0 }), "utf8");
-
-  }
-
-  return { userIdBot: userIdBot, botQueueId: queueId, isOnQueue: botIsOnQueue }
-
-}
 
 export default _botIsOnQueue;

backend/src/helpers/CloseBotTickets.ts

@@ -3,51 +3,52 @@ import UpdateTicketService from "../services/TicketServices/UpdateTicketService"
 import BotIsOnQueue from "./BotIsOnQueue";
 
 const fsPromises = require("fs/promises");
-const fs = require('fs')
+const fs = require("fs");
 
-let timer: any
+let timer: any;
 
 const CloseBotTickets = async () => {
-
   try {
+    const botInfo = await BotIsOnQueue("botqueue");
 
-    const botInfo = await BotIsOnQueue('botqueue')
+    if (!botInfo.isOnQueue) return;
 
-    if (!botInfo.userIdBot) return
+    if (!botInfo.userIdBot) return;
 
-    let tickets: any = await ListTicketTimeLife({ timeseconds: 60, status: 'open', userId: botInfo.userIdBot })
+    let tickets: any = await ListTicketTimeLife({
-
+      timeseconds: 60,
-    console.log('tickets: ', tickets)
+      status: "open",
-
+      userId: botInfo.userIdBot
-    for (let i = 0; i < tickets.length; i++) {
-
-      await UpdateTicketService({
-        ticketData: { 'status': 'closed', 'userId': botInfo.userIdBot, 'statusChatEnd': 'FINALIZADO' },
-        ticketId: tickets[i].ticket_id
     });
 
-    }
+    console.log("tickets: ", tickets);
 
+    for (let i = 0; i < tickets.length; i++) {
+      await UpdateTicketService({
+        ticketData: {
+          status: "closed",
+          userId: botInfo.userIdBot,
+          statusChatEnd: "FINALIZADO"
+        },
+        ticketId: tickets[i].ticket_id
+      });
+    }
   } catch (error) {
-    console.log('There was an error on try close the bot tickets: ', error)
+    console.log("There was an error on try close the bot tickets: ", error);
-  }
-
   }
+};
 
 const schedule = async () => {
-
   try {
     clearInterval(timer);
 
-    await CloseBotTickets()
+    await CloseBotTickets();
-
   } catch (error) {
-    console.log('error on schedule: ', error)
+    console.log("error on schedule: ", error);
-  }
+  } finally {
-  finally {
     timer = setInterval(schedule, 60000);
   }
-}
+};
 
 timer = setInterval(schedule, 60000);
 

backend/src/helpers/TicketConfig.ts

@@ -105,9 +105,9 @@ const isWeekend = async () => {
       //  obj.set = true;
       //  obj.msg = weekend.message;
     } 
+  }
 
     return obj;
-  }
 };
 
 async function isOutBusinessTime() {