feat(ticket-transfer): Para a transferencia de ticket para um usuario especifico ou para uma fila especifica
parent
fd5d9829e4
commit
dcf471fa42
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@ -64,7 +64,7 @@ export const reportUserService = async (req: Request, res: Response): Promise<Re
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const { userId, startDate, endDate } = req.query as IndexQuery
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const { userId, startDate, endDate } = req.query as IndexQuery
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let usersProfile = await ListUserParamiterService({ profile: 'user' })
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let usersProfile = await ListUserParamiterService({ profile: 'user', raw:true })
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const sumUserOlineTime = await ShowUserServiceReport({ startDate, endDate, userId });
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const sumUserOlineTime = await ShowUserServiceReport({ startDate, endDate, userId });
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const closedByUser = await ShowUserServiceReport({ startDate, endDate, ticketStatus: 'closed', userId });
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const closedByUser = await ShowUserServiceReport({ startDate, endDate, ticketStatus: 'closed', userId });
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@ -236,11 +236,12 @@ export const update = async (
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ticket2 = ticket;
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ticket2 = ticket;
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} else {
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} else {
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// Para aparecer pendente para todos usuarios que estao na fila
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// Para aparecer pendente para todos usuarios que estao na fila
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if (req.body.transfer) {
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if (req.body.transfer) {
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req.body.userId = null;
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req.body.userId = null;
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}
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}
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let ticketData: TicketData = req.body;
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let ticketData: TicketData = req.body;
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if (getSettingValue("oneContactChatWithManyWhats")?.value == "enabled") {
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if (getSettingValue("oneContactChatWithManyWhats")?.value == "enabled") {
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@ -10,11 +10,15 @@ import UpdateUserService from "../services/UserServices/UpdateUserService";
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import ShowUserService from "../services/UserServices/ShowUserService";
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import ShowUserService from "../services/UserServices/ShowUserService";
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import DeleteUserService from "../services/UserServices/DeleteUserService";
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import DeleteUserService from "../services/UserServices/DeleteUserService";
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import ListUserParamiterService from "../services/UserServices/ListUserParamiterService"
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import ListUserParamiterService from "../services/UserServices/ListUserParamiterService";
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import User from "../models/User";
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import User from "../models/User";
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import { startWhoIsOnlineMonitor, stopWhoIsOnlineMonitor } from "../helpers/WhoIsOnlineMonitor"
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import {
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import UserOnlineTIme from '../models/UserOnlineTime'
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startWhoIsOnlineMonitor,
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stopWhoIsOnlineMonitor
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} from "../helpers/WhoIsOnlineMonitor";
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import UserOnlineTIme from "../models/UserOnlineTime";
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import ListUser from "../services/UserServices/ListUserParamiterService";
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type IndexQuery = {
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type IndexQuery = {
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searchParam: string;
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searchParam: string;
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@ -31,13 +35,12 @@ export const index = async (req: Request, res: Response): Promise<Response> => {
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profile
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profile
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});
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});
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if (req.user.profile !== 'master') {
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if (req.user.profile !== "master") {
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let auxUsers: Array<object> = [];
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let auxUsers: Array<object> = [];
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for (var user of users) {
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for (var user of users) {
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if (user.profile !== 'master') {
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if (user.profile !== "master") {
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auxUsers.push(user)
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auxUsers.push(user);
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}
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}
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}
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}
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@ -46,34 +49,44 @@ export const index = async (req: Request, res: Response): Promise<Response> => {
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return res.json({ users, count, hasMore });
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return res.json({ users, count, hasMore });
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// const { users, count, hasMore } = await ListUsersService({
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// const { users, count, hasMore } = await ListUsersService({
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// searchParam,
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// searchParam,
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// pageNumber
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// pageNumber
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// });
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// });
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// if(req.user.profile!=='master'){
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// if(req.user.profile!=='master'){
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// let auxUsers: Array<object> = [];
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// let auxUsers: Array<object> = [];
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// for (var user of users) {
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// for (var user of users) {
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// if(user.profile!=='master'){
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// if(user.profile!=='master'){
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// auxUsers.push(user)
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// auxUsers.push(user)
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// }
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// }
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// }
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// }
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// return res.json({ users: auxUsers, count, hasMore });
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// return res.json({ users: auxUsers, count, hasMore });
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// }
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// }
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// return res.json({ users, count, hasMore });
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// return res.json({ users, count, hasMore });
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};
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};
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export const all = async (req: Request, res: Response): Promise<Response> => {
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const { profile } = req.query as IndexQuery;
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const users = await ListUser({
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profile
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});
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return res.json({ users });
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};
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export const store = async (req: Request, res: Response): Promise<Response> => {
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export const store = async (req: Request, res: Response): Promise<Response> => {
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const { email, password, name, profile, queueIds } = req.body;
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const { email, password, name, profile, queueIds } = req.body;
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if (req.url === "/signup" && (await CheckSettingsHelper("userCreation")) === "disabled") {
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if (
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req.url === "/signup" &&
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(await CheckSettingsHelper("userCreation")) === "disabled"
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) {
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throw new AppError("ERR_USER_CREATION_DISABLED", 403);
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throw new AppError("ERR_USER_CREATION_DISABLED", 403);
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} else if (req.url !== "/signup" && req.user.profile !== "master") {
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} else if (req.url !== "/signup" && req.user.profile !== "master") {
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throw new AppError("ERR_NO_PERMISSION", 403);
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throw new AppError("ERR_NO_PERMISSION", 403);
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@ -93,9 +106,8 @@ export const store = async (req: Request, res: Response): Promise<Response> => {
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user
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user
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});
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});
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// await stopWhoIsOnlineMonitor()
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// await stopWhoIsOnlineMonitor()
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await startWhoIsOnlineMonitor()
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await startWhoIsOnlineMonitor();
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return res.status(200).json(user);
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return res.status(200).json(user);
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};
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};
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@ -108,17 +120,18 @@ export const show = async (req: Request, res: Response): Promise<Response> => {
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return res.status(200).json(user);
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return res.status(200).json(user);
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};
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};
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export const logoutUser = async (
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export const logoutUser = async (req: Request, res: Response): Promise<Response> => {
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req: Request,
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res: Response
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): Promise<Response> => {
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const { userId } = req.params;
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const { userId } = req.params;
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await stopWhoIsOnlineMonitor();
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await stopWhoIsOnlineMonitor()
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let onlineTime = {
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let onlineTime = {
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userId: userId,
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userId: userId,
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status: 'logout...'
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status: "logout..."
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}
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};
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const io = getIO();
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const io = getIO();
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io.emit("onlineStatus", {
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io.emit("onlineStatus", {
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@ -126,13 +139,12 @@ export const logoutUser = async (req: Request, res: Response): Promise<Response>
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userOnlineTime: onlineTime
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userOnlineTime: onlineTime
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});
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});
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await startWhoIsOnlineMonitor()
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await startWhoIsOnlineMonitor();
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//
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//
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return res.status(200).json({});
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return res.status(200).json({});
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};
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};
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export const update = async (
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export const update = async (
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req: Request,
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req: Request,
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res: Response
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res: Response
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@ -165,26 +177,23 @@ export const remove = async (
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throw new AppError("ERR_NO_PERMISSION", 403);
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throw new AppError("ERR_NO_PERMISSION", 403);
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}
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}
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await DeleteUserService(userId);
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await DeleteUserService(userId);
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const io = getIO();
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const io = getIO();
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io.emit("user", {
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io.emit("user", {
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action: "delete",
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action: "delete",
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userId
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userId
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});
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});
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//test del
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//test del
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await stopWhoIsOnlineMonitor();
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await stopWhoIsOnlineMonitor()
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io.emit("onlineStatus", {
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io.emit("onlineStatus", {
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action: "delete",
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action: "delete",
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userOnlineTime: userId
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userOnlineTime: userId
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});
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});
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await startWhoIsOnlineMonitor()
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await startWhoIsOnlineMonitor();
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//
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//
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return res.status(200).json({ message: "User deleted" });
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return res.status(200).json({ message: "User deleted" });
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@ -6,6 +6,8 @@ import * as UserController from "../controllers/UserController";
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const userRoutes = Router();
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const userRoutes = Router();
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userRoutes.get("/users/all", isAuth, UserController.all);
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userRoutes.get("/users", isAuth, UserController.index);
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userRoutes.get("/users", isAuth, UserController.index);
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userRoutes.post("/users", isAuth, UserController.store);
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userRoutes.post("/users", isAuth, UserController.store);
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@ -7,10 +7,11 @@ import UserQueue from "../../models/UserQueue";
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interface Request {
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interface Request {
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userId?: string | number;
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userId?: string | number;
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profile?: string;
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profile?: string;
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raw?:boolean
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}
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}
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const ListUser = async ({ profile, userId }: Request): Promise<User[]> => {
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const ListUser = async ({ profile, userId, raw}: Request): Promise<User[]> => {
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let where_clause = {}
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let where_clause = {}
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@ -38,9 +39,12 @@ const ListUser = async ({ profile, userId }: Request): Promise<User[]> => {
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const users = await User.findAll({
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const users = await User.findAll({
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where: where_clause,
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where: where_clause,
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raw: true,
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raw,
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attributes: ['id', 'name', 'email'],
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attributes: ['id', 'name', 'email'],
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include: [
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{ model: Queue, as: "queues", attributes: ["id", "name", "color"] }
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],
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// include: [
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// include: [
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// {
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// {
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@ -1,30 +1,30 @@
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import React, { useState, useContext, useMemo } from "react";
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import React, { useState, useContext, useMemo, useRef, useEffect } from "react"
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import { useHistory } from "react-router-dom";
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import { useHistory } from "react-router-dom"
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import Button from "@material-ui/core/Button";
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import Button from "@material-ui/core/Button"
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import Dialog from "@material-ui/core/Dialog";
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import Dialog from "@material-ui/core/Dialog"
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import Select from "@material-ui/core/Select";
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import Select from "@material-ui/core/Select"
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import FormControl from "@material-ui/core/FormControl";
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import FormControl from "@material-ui/core/FormControl"
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import InputLabel from "@material-ui/core/InputLabel";
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import InputLabel from "@material-ui/core/InputLabel"
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import MenuItem from "@material-ui/core/MenuItem";
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import MenuItem from "@material-ui/core/MenuItem"
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import { makeStyles } from "@material-ui/core";
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import { makeStyles } from "@material-ui/core"
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import DialogActions from "@material-ui/core/DialogActions";
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import DialogActions from "@material-ui/core/DialogActions"
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import DialogContent from "@material-ui/core/DialogContent";
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import DialogContent from "@material-ui/core/DialogContent"
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import DialogTitle from "@material-ui/core/DialogTitle";
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import DialogTitle from "@material-ui/core/DialogTitle"
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import { i18n } from "../../translate/i18n";
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import { i18n } from "../../translate/i18n"
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import api from "../../services/api";
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import api from "../../services/api"
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import ButtonWithSpinner from "../ButtonWithSpinner";
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import ButtonWithSpinner from "../ButtonWithSpinner"
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import toastError from "../../errors/toastError";
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import toastError from "../../errors/toastError"
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import { WhatsAppsContext } from "../../context/WhatsApp/WhatsAppsContext";
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import { WhatsAppsContext } from "../../context/WhatsApp/WhatsAppsContext"
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const useStyles = makeStyles((theme) => ({
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const useStyles = makeStyles((theme) => ({
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maxWidth: {
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maxWidth: {
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width: "100%",
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width: "100%",
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},
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},
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}));
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}))
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// Receive array of queues arrays
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// Receive array of queues arrays
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// Return a new array with unique queues from all arrays has passed by the parameter
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// Return a new array with unique queues from all arrays has passed by the parameter
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@ -45,49 +45,117 @@ const queueArraysToOneArray = (array) => {
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const TransferTicketModal = ({ modalOpen, onClose, ticketid }) => {
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const TransferTicketModal = ({ modalOpen, onClose, ticketid }) => {
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const history = useHistory();
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const history = useHistory()
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const { whatsApps } = useContext(WhatsAppsContext);
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const { whatsApps } = useContext(WhatsAppsContext)
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const [loading, setLoading] = useState(false);
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const [loading, setLoading] = useState(false)
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const [selectedQueue, setSelectedQueue] = useState('');
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const [selectedQueue, setSelectedQueue] = useState('')
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const classes = useStyles();
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const [selectedUser, setSelectedUser] = useState('')
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const queues = useMemo(() => {
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const classes = useStyles()
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if (!whatsApps) return []
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const [users, setUsers] = useState([])
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const [queues, setQueues] = useState([])
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const isRun = useRef(false)
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const _queues = useMemo(() => {
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if (!whatsApps) return []
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const whatsAppsQueues = whatsApps.map(({ queues }) => queues)
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const whatsAppsQueues = whatsApps.map(({ queues }) => queues)
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//const whatsAppsQueues = whatsApps.filter(({ status }) => status === "CONNECTED" ).map(({ queues }) => queues)
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//const whatsAppsQueues = whatsApps.filter(({ status }) => status === "CONNECTED" ).map(({ queues }) => queues)
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const uniqueQueuesAvailable = queueArraysToOneArray(whatsAppsQueues)
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const uniqueQueuesAvailable = queueArraysToOneArray(whatsAppsQueues)
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return uniqueQueuesAvailable
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return uniqueQueuesAvailable
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}, [whatsApps])
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}, [whatsApps])
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const [itemHover, setItemHover] = useState(-1)
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const [itemHover, setItemHover] = useState(-1)
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useEffect(() => {
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if (isRun.current) return
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setQueues(_queues)
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isRun.current = true
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}, [whatsApps])
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useEffect(() => {
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console.log('==========> selectedUser: ', selectedUser)
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if (selectedUser) {
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let { queues } = users.find(u => +u.id == +selectedUser)
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const userQueues = queues.map((q) => {
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const { id, color, name } = q
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return { id, color, name }
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})
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setQueues(userQueues)
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setSelectedQueue('')
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}
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else {
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setQueues(_queues)
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setSelectedUser('')
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}
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}, [selectedUser])
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const handleClose = () => {
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const handleClose = () => {
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onClose();
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onClose()
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};
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}
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const handleSaveTicket = async e => {
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const handleSaveTicket = async e => {
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e.preventDefault();
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e.preventDefault()
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if (!ticketid) return;
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if (!ticketid) return
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if (!selectedQueue) return;
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if (!selectedQueue) return
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setLoading(true);
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setLoading(true)
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try {
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try {
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let data = {};
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let data = {}
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if (selectedQueue && selectedQueue !== null) {
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if (selectedQueue && selectedQueue !== null) {
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data.queueId = selectedQueue
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data.queueId = selectedQueue
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}
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}
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// test del PARA APARECER NA FILA DE OUTRO ATENDENTE E O MESMO CLICAR EM ACEITAR AO INVES DE ENVIAR PARA ATENDENDO
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data.status = 'pending'
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data.transfer = true
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await api.put(`/tickets/${ticketid}`, data);
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if (selectedUser) {
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data.userId = selectedUser
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}
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else {
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// test del PARA APARECER NA FILA DE OUTRO ATENDENTE E O MESMO CLICAR EM ACEITAR AO INVES DE ENVIAR PARA ATENDENDO
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data.status = 'pending'
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data.transfer = true
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}
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setLoading(false);
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await api.put(`/tickets/${ticketid}`, data)
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history.push(`/tickets`);
|
|
||||||
|
setLoading(false)
|
||||||
|
history.push(`/tickets`)
|
||||||
} catch (err) {
|
} catch (err) {
|
||||||
setLoading(false);
|
setLoading(false)
|
||||||
toastError(err);
|
toastError(err)
|
||||||
}
|
}
|
||||||
};
|
}
|
||||||
|
|
||||||
|
|
||||||
|
useEffect(() => {
|
||||||
|
|
||||||
|
const delayDebounceFn = setTimeout(() => {
|
||||||
|
|
||||||
|
const fetchUsers = async () => {
|
||||||
|
try {
|
||||||
|
|
||||||
|
const { data } = await api.get("/users/all", {
|
||||||
|
params: { profile: 'user' },
|
||||||
|
})
|
||||||
|
|
||||||
|
setUsers(data.users)
|
||||||
|
|
||||||
|
console.log('data.users: ', data.users)
|
||||||
|
|
||||||
|
} catch (err) {
|
||||||
|
console.log(err)
|
||||||
|
}
|
||||||
|
}
|
||||||
|
|
||||||
|
fetchUsers()
|
||||||
|
|
||||||
|
}, 500)
|
||||||
|
return () => clearTimeout(delayDebounceFn)
|
||||||
|
}, [])
|
||||||
|
|
||||||
return (
|
return (
|
||||||
<Dialog open={modalOpen} onClose={handleClose} maxWidth="lg" scroll="paper">
|
<Dialog open={modalOpen} onClose={handleClose} maxWidth="lg" scroll="paper">
|
||||||
|
@ -98,6 +166,7 @@ const TransferTicketModal = ({ modalOpen, onClose, ticketid }) => {
|
||||||
<DialogContent dividers>
|
<DialogContent dividers>
|
||||||
<FormControl variant="outlined" className={classes.maxWidth}>
|
<FormControl variant="outlined" className={classes.maxWidth}>
|
||||||
<InputLabel>{i18n.t("transferTicketModal.fieldQueueLabel")}</InputLabel>
|
<InputLabel>{i18n.t("transferTicketModal.fieldQueueLabel")}</InputLabel>
|
||||||
|
|
||||||
<Select
|
<Select
|
||||||
value={selectedQueue}
|
value={selectedQueue}
|
||||||
onChange={(e) => setSelectedQueue(e.target.value)}
|
onChange={(e) => setSelectedQueue(e.target.value)}
|
||||||
|
@ -118,6 +187,26 @@ const TransferTicketModal = ({ modalOpen, onClose, ticketid }) => {
|
||||||
</MenuItem>
|
</MenuItem>
|
||||||
))}
|
))}
|
||||||
</Select>
|
</Select>
|
||||||
|
|
||||||
|
|
||||||
|
<br />
|
||||||
|
|
||||||
|
<Select
|
||||||
|
value={selectedUser}
|
||||||
|
onChange={e => setSelectedUser(e.target.value)}
|
||||||
|
label={'Transfeir para usuario'}
|
||||||
|
>
|
||||||
|
<MenuItem style={{ background: "white", }} value={''}> </MenuItem>
|
||||||
|
{users.map((user) => (
|
||||||
|
<MenuItem
|
||||||
|
key={user.id}
|
||||||
|
value={user.id}
|
||||||
|
>{user.name}
|
||||||
|
</MenuItem>
|
||||||
|
))}
|
||||||
|
</Select>
|
||||||
|
|
||||||
|
|
||||||
</FormControl>
|
</FormControl>
|
||||||
</DialogContent>
|
</DialogContent>
|
||||||
<DialogActions>
|
<DialogActions>
|
||||||
|
@ -140,7 +229,7 @@ const TransferTicketModal = ({ modalOpen, onClose, ticketid }) => {
|
||||||
</DialogActions>
|
</DialogActions>
|
||||||
</form>
|
</form>
|
||||||
</Dialog >
|
</Dialog >
|
||||||
);
|
)
|
||||||
};
|
}
|
||||||
|
|
||||||
export default TransferTicketModal;
|
export default TransferTicketModal
|
Loading…
Reference in New Issue