feat(ticket-transfer): Para a transferencia de ticket para um usuario especifico ou para uma fila especifica

adriano 2023-10-18 16:42:03 -03:00
parent fd5d9829e4
commit dcf471fa42
6 changed files with 187 additions and 82 deletions

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@ -64,7 +64,7 @@ export const reportUserService = async (req: Request, res: Response): Promise<Re
const { userId, startDate, endDate } = req.query as IndexQuery const { userId, startDate, endDate } = req.query as IndexQuery
let usersProfile = await ListUserParamiterService({ profile: 'user' }) let usersProfile = await ListUserParamiterService({ profile: 'user', raw:true })
const sumUserOlineTime = await ShowUserServiceReport({ startDate, endDate, userId }); const sumUserOlineTime = await ShowUserServiceReport({ startDate, endDate, userId });
const closedByUser = await ShowUserServiceReport({ startDate, endDate, ticketStatus: 'closed', userId }); const closedByUser = await ShowUserServiceReport({ startDate, endDate, ticketStatus: 'closed', userId });

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@ -236,11 +236,12 @@ export const update = async (
ticket2 = ticket; ticket2 = ticket;
} else { } else {
// Para aparecer pendente para todos usuarios que estao na fila // Para aparecer pendente para todos usuarios que estao na fila
if (req.body.transfer) { if (req.body.transfer) {
req.body.userId = null; req.body.userId = null;
} }
let ticketData: TicketData = req.body; let ticketData: TicketData = req.body;
if (getSettingValue("oneContactChatWithManyWhats")?.value == "enabled") { if (getSettingValue("oneContactChatWithManyWhats")?.value == "enabled") {

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@ -10,11 +10,15 @@ import UpdateUserService from "../services/UserServices/UpdateUserService";
import ShowUserService from "../services/UserServices/ShowUserService"; import ShowUserService from "../services/UserServices/ShowUserService";
import DeleteUserService from "../services/UserServices/DeleteUserService"; import DeleteUserService from "../services/UserServices/DeleteUserService";
import ListUserParamiterService from "../services/UserServices/ListUserParamiterService" import ListUserParamiterService from "../services/UserServices/ListUserParamiterService";
import User from "../models/User"; import User from "../models/User";
import { startWhoIsOnlineMonitor, stopWhoIsOnlineMonitor } from "../helpers/WhoIsOnlineMonitor" import {
import UserOnlineTIme from '../models/UserOnlineTime' startWhoIsOnlineMonitor,
stopWhoIsOnlineMonitor
} from "../helpers/WhoIsOnlineMonitor";
import UserOnlineTIme from "../models/UserOnlineTime";
import ListUser from "../services/UserServices/ListUserParamiterService";
type IndexQuery = { type IndexQuery = {
searchParam: string; searchParam: string;
@ -31,13 +35,12 @@ export const index = async (req: Request, res: Response): Promise<Response> => {
profile profile
}); });
if (req.user.profile !== 'master') { if (req.user.profile !== "master") {
let auxUsers: Array<object> = []; let auxUsers: Array<object> = [];
for (var user of users) { for (var user of users) {
if (user.profile !== 'master') { if (user.profile !== "master") {
auxUsers.push(user) auxUsers.push(user);
} }
} }
@ -46,34 +49,44 @@ export const index = async (req: Request, res: Response): Promise<Response> => {
return res.json({ users, count, hasMore }); return res.json({ users, count, hasMore });
// const { users, count, hasMore } = await ListUsersService({ // const { users, count, hasMore } = await ListUsersService({
// searchParam, // searchParam,
// pageNumber // pageNumber
// }); // });
// if(req.user.profile!=='master'){ // if(req.user.profile!=='master'){
// let auxUsers: Array<object> = []; // let auxUsers: Array<object> = [];
// for (var user of users) { // for (var user of users) {
// if(user.profile!=='master'){ // if(user.profile!=='master'){
// auxUsers.push(user) // auxUsers.push(user)
// } // }
// } // }
// return res.json({ users: auxUsers, count, hasMore }); // return res.json({ users: auxUsers, count, hasMore });
// } // }
// return res.json({ users, count, hasMore }); // return res.json({ users, count, hasMore });
}; };
export const all = async (req: Request, res: Response): Promise<Response> => {
const { profile } = req.query as IndexQuery;
const users = await ListUser({
profile
});
return res.json({ users });
};
export const store = async (req: Request, res: Response): Promise<Response> => { export const store = async (req: Request, res: Response): Promise<Response> => {
const { email, password, name, profile, queueIds } = req.body; const { email, password, name, profile, queueIds } = req.body;
if (req.url === "/signup" && (await CheckSettingsHelper("userCreation")) === "disabled") { if (
req.url === "/signup" &&
(await CheckSettingsHelper("userCreation")) === "disabled"
) {
throw new AppError("ERR_USER_CREATION_DISABLED", 403); throw new AppError("ERR_USER_CREATION_DISABLED", 403);
} else if (req.url !== "/signup" && req.user.profile !== "master") { } else if (req.url !== "/signup" && req.user.profile !== "master") {
throw new AppError("ERR_NO_PERMISSION", 403); throw new AppError("ERR_NO_PERMISSION", 403);
@ -93,9 +106,8 @@ export const store = async (req: Request, res: Response): Promise<Response> => {
user user
}); });
// await stopWhoIsOnlineMonitor() // await stopWhoIsOnlineMonitor()
await startWhoIsOnlineMonitor() await startWhoIsOnlineMonitor();
return res.status(200).json(user); return res.status(200).json(user);
}; };
@ -108,17 +120,18 @@ export const show = async (req: Request, res: Response): Promise<Response> => {
return res.status(200).json(user); return res.status(200).json(user);
}; };
export const logoutUser = async (
export const logoutUser = async (req: Request, res: Response): Promise<Response> => { req: Request,
res: Response
): Promise<Response> => {
const { userId } = req.params; const { userId } = req.params;
await stopWhoIsOnlineMonitor();
await stopWhoIsOnlineMonitor()
let onlineTime = { let onlineTime = {
userId: userId, userId: userId,
status: 'logout...' status: "logout..."
} };
const io = getIO(); const io = getIO();
io.emit("onlineStatus", { io.emit("onlineStatus", {
@ -126,13 +139,12 @@ export const logoutUser = async (req: Request, res: Response): Promise<Response>
userOnlineTime: onlineTime userOnlineTime: onlineTime
}); });
await startWhoIsOnlineMonitor() await startWhoIsOnlineMonitor();
// //
return res.status(200).json({}); return res.status(200).json({});
}; };
export const update = async ( export const update = async (
req: Request, req: Request,
res: Response res: Response
@ -165,26 +177,23 @@ export const remove = async (
throw new AppError("ERR_NO_PERMISSION", 403); throw new AppError("ERR_NO_PERMISSION", 403);
} }
await DeleteUserService(userId); await DeleteUserService(userId);
const io = getIO(); const io = getIO();
io.emit("user", { io.emit("user", {
action: "delete", action: "delete",
userId userId
}); });
//test del
//test del await stopWhoIsOnlineMonitor();
await stopWhoIsOnlineMonitor()
io.emit("onlineStatus", { io.emit("onlineStatus", {
action: "delete", action: "delete",
userOnlineTime: userId userOnlineTime: userId
}); });
await startWhoIsOnlineMonitor() await startWhoIsOnlineMonitor();
// //
return res.status(200).json({ message: "User deleted" }); return res.status(200).json({ message: "User deleted" });

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@ -6,6 +6,8 @@ import * as UserController from "../controllers/UserController";
const userRoutes = Router(); const userRoutes = Router();
userRoutes.get("/users/all", isAuth, UserController.all);
userRoutes.get("/users", isAuth, UserController.index); userRoutes.get("/users", isAuth, UserController.index);
userRoutes.post("/users", isAuth, UserController.store); userRoutes.post("/users", isAuth, UserController.store);

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@ -7,10 +7,11 @@ import UserQueue from "../../models/UserQueue";
interface Request { interface Request {
userId?: string | number; userId?: string | number;
profile?: string; profile?: string;
raw?:boolean
} }
const ListUser = async ({ profile, userId }: Request): Promise<User[]> => { const ListUser = async ({ profile, userId, raw}: Request): Promise<User[]> => {
let where_clause = {} let where_clause = {}
@ -38,9 +39,12 @@ const ListUser = async ({ profile, userId }: Request): Promise<User[]> => {
const users = await User.findAll({ const users = await User.findAll({
where: where_clause, where: where_clause,
raw: true, raw,
attributes: ['id', 'name', 'email'], attributes: ['id', 'name', 'email'],
include: [
{ model: Queue, as: "queues", attributes: ["id", "name", "color"] }
],
// include: [ // include: [
// { // {

View File

@ -1,30 +1,30 @@
import React, { useState, useContext, useMemo } from "react"; import React, { useState, useContext, useMemo, useRef, useEffect } from "react"
import { useHistory } from "react-router-dom"; import { useHistory } from "react-router-dom"
import Button from "@material-ui/core/Button"; import Button from "@material-ui/core/Button"
import Dialog from "@material-ui/core/Dialog"; import Dialog from "@material-ui/core/Dialog"
import Select from "@material-ui/core/Select"; import Select from "@material-ui/core/Select"
import FormControl from "@material-ui/core/FormControl"; import FormControl from "@material-ui/core/FormControl"
import InputLabel from "@material-ui/core/InputLabel"; import InputLabel from "@material-ui/core/InputLabel"
import MenuItem from "@material-ui/core/MenuItem"; import MenuItem from "@material-ui/core/MenuItem"
import { makeStyles } from "@material-ui/core"; import { makeStyles } from "@material-ui/core"
import DialogActions from "@material-ui/core/DialogActions"; import DialogActions from "@material-ui/core/DialogActions"
import DialogContent from "@material-ui/core/DialogContent"; import DialogContent from "@material-ui/core/DialogContent"
import DialogTitle from "@material-ui/core/DialogTitle"; import DialogTitle from "@material-ui/core/DialogTitle"
import { i18n } from "../../translate/i18n"; import { i18n } from "../../translate/i18n"
import api from "../../services/api"; import api from "../../services/api"
import ButtonWithSpinner from "../ButtonWithSpinner"; import ButtonWithSpinner from "../ButtonWithSpinner"
import toastError from "../../errors/toastError"; import toastError from "../../errors/toastError"
import { WhatsAppsContext } from "../../context/WhatsApp/WhatsAppsContext"; import { WhatsAppsContext } from "../../context/WhatsApp/WhatsAppsContext"
const useStyles = makeStyles((theme) => ({ const useStyles = makeStyles((theme) => ({
maxWidth: { maxWidth: {
width: "100%", width: "100%",
}, },
})); }))
// Receive array of queues arrays // Receive array of queues arrays
// Return a new array with unique queues from all arrays has passed by the parameter // Return a new array with unique queues from all arrays has passed by the parameter
@ -45,49 +45,117 @@ const queueArraysToOneArray = (array) => {
const TransferTicketModal = ({ modalOpen, onClose, ticketid }) => { const TransferTicketModal = ({ modalOpen, onClose, ticketid }) => {
const history = useHistory(); const history = useHistory()
const { whatsApps } = useContext(WhatsAppsContext); const { whatsApps } = useContext(WhatsAppsContext)
const [loading, setLoading] = useState(false); const [loading, setLoading] = useState(false)
const [selectedQueue, setSelectedQueue] = useState(''); const [selectedQueue, setSelectedQueue] = useState('')
const classes = useStyles(); const [selectedUser, setSelectedUser] = useState('')
const queues = useMemo(() => { const classes = useStyles()
if (!whatsApps) return []
const [users, setUsers] = useState([])
const [queues, setQueues] = useState([])
const isRun = useRef(false)
const _queues = useMemo(() => {
if (!whatsApps) return []
const whatsAppsQueues = whatsApps.map(({ queues }) => queues) const whatsAppsQueues = whatsApps.map(({ queues }) => queues)
//const whatsAppsQueues = whatsApps.filter(({ status }) => status === "CONNECTED" ).map(({ queues }) => queues) //const whatsAppsQueues = whatsApps.filter(({ status }) => status === "CONNECTED" ).map(({ queues }) => queues)
const uniqueQueuesAvailable = queueArraysToOneArray(whatsAppsQueues) const uniqueQueuesAvailable = queueArraysToOneArray(whatsAppsQueues)
return uniqueQueuesAvailable return uniqueQueuesAvailable
}, [whatsApps]) }, [whatsApps])
const [itemHover, setItemHover] = useState(-1) const [itemHover, setItemHover] = useState(-1)
useEffect(() => {
if (isRun.current) return
setQueues(_queues)
isRun.current = true
}, [whatsApps])
useEffect(() => {
console.log('==========> selectedUser: ', selectedUser)
if (selectedUser) {
let { queues } = users.find(u => +u.id == +selectedUser)
const userQueues = queues.map((q) => {
const { id, color, name } = q
return { id, color, name }
})
setQueues(userQueues)
setSelectedQueue('')
}
else {
setQueues(_queues)
setSelectedUser('')
}
}, [selectedUser])
const handleClose = () => { const handleClose = () => {
onClose(); onClose()
}; }
const handleSaveTicket = async e => { const handleSaveTicket = async e => {
e.preventDefault(); e.preventDefault()
if (!ticketid) return; if (!ticketid) return
if (!selectedQueue) return; if (!selectedQueue) return
setLoading(true); setLoading(true)
try { try {
let data = {}; let data = {}
if (selectedQueue && selectedQueue !== null) { if (selectedQueue && selectedQueue !== null) {
data.queueId = selectedQueue data.queueId = selectedQueue
} }
// test del PARA APARECER NA FILA DE OUTRO ATENDENTE E O MESMO CLICAR EM ACEITAR AO INVES DE ENVIAR PARA ATENDENDO
data.status = 'pending'
data.transfer = true
await api.put(`/tickets/${ticketid}`, data); if (selectedUser) {
data.userId = selectedUser
}
else {
// test del PARA APARECER NA FILA DE OUTRO ATENDENTE E O MESMO CLICAR EM ACEITAR AO INVES DE ENVIAR PARA ATENDENDO
data.status = 'pending'
data.transfer = true
}
setLoading(false); await api.put(`/tickets/${ticketid}`, data)
history.push(`/tickets`);
setLoading(false)
history.push(`/tickets`)
} catch (err) { } catch (err) {
setLoading(false); setLoading(false)
toastError(err); toastError(err)
} }
}; }
useEffect(() => {
const delayDebounceFn = setTimeout(() => {
const fetchUsers = async () => {
try {
const { data } = await api.get("/users/all", {
params: { profile: 'user' },
})
setUsers(data.users)
console.log('data.users: ', data.users)
} catch (err) {
console.log(err)
}
}
fetchUsers()
}, 500)
return () => clearTimeout(delayDebounceFn)
}, [])
return ( return (
<Dialog open={modalOpen} onClose={handleClose} maxWidth="lg" scroll="paper"> <Dialog open={modalOpen} onClose={handleClose} maxWidth="lg" scroll="paper">
@ -98,6 +166,7 @@ const TransferTicketModal = ({ modalOpen, onClose, ticketid }) => {
<DialogContent dividers> <DialogContent dividers>
<FormControl variant="outlined" className={classes.maxWidth}> <FormControl variant="outlined" className={classes.maxWidth}>
<InputLabel>{i18n.t("transferTicketModal.fieldQueueLabel")}</InputLabel> <InputLabel>{i18n.t("transferTicketModal.fieldQueueLabel")}</InputLabel>
<Select <Select
value={selectedQueue} value={selectedQueue}
onChange={(e) => setSelectedQueue(e.target.value)} onChange={(e) => setSelectedQueue(e.target.value)}
@ -118,6 +187,26 @@ const TransferTicketModal = ({ modalOpen, onClose, ticketid }) => {
</MenuItem> </MenuItem>
))} ))}
</Select> </Select>
<br />
<Select
value={selectedUser}
onChange={e => setSelectedUser(e.target.value)}
label={'Transfeir para usuario'}
>
<MenuItem style={{ background: "white", }} value={''}>&nbsp;</MenuItem>
{users.map((user) => (
<MenuItem
key={user.id}
value={user.id}
>{user.name}
</MenuItem>
))}
</Select>
</FormControl> </FormControl>
</DialogContent> </DialogContent>
<DialogActions> <DialogActions>
@ -140,7 +229,7 @@ const TransferTicketModal = ({ modalOpen, onClose, ticketid }) => {
</DialogActions> </DialogActions>
</form> </form>
</Dialog > </Dialog >
); )
}; }
export default TransferTicketModal; export default TransferTicketModal