diff --git a/backend/src/services/WbotServices/wbotMessageListener.ts b/backend/src/services/WbotServices/wbotMessageListener.ts
index b6f1b80..56e82ea 100644
--- a/backend/src/services/WbotServices/wbotMessageListener.ts
+++ b/backend/src/services/WbotServices/wbotMessageListener.ts
@@ -278,7 +278,7 @@ const question = async (
) {
await botSendMessage(
ticket,
- "¡Envía uno o más archivos simultáneamente!"
+ "Por favor adjuntar evidencias.\n¡Envía uno o más archivos simultáneamente!"
);
return;
}
@@ -327,22 +327,9 @@ const question = async (
}
}
- // currentId = await get({ key: `form:${ticket.id}:current` });
-
let index = ask.findIndex((obj: any) => obj.id == currentId);
if (index != -1) {
- console.log(
- "msg?.body: ",
- msg?.body,
- " | sendFile?.filePath: ",
- sendFile?.filePath,
- " | index: ",
- index,
- " | ask[index]?.item?.file: ",
- ask[index]?.item?.file
- );
-
if (!ask[index]?.item?.file && !sendFile) {
ask[index].value = msg?.body;
}
@@ -352,18 +339,22 @@ const question = async (
if (index + 1 <= ask.length - 1) {
if (ask[index + 1]?.item?.file && !sendFile) {
- await botSendMessage(
- ticket,
- "¿Quieres enviar archivo? Ingrese *Sí* o *No*"
- );
+ // await botSendMessage(
+ // ticket,
+ // "¿Quieres enviar archivo? Ingrese *Sí* o *No*"
+ // );
await set(
`form:${ticket.id}:file`,
JSON.stringify({ status: "waiting" })
);
- return;
+ set(
+ `form:${ticket.id}:file`,
+ JSON.stringify({ ...sendFile, status: "yes" })
+ );
+ // return;
}
-
// Next question
+
await botSendMessage(ticket, ask[index + 1].question);
await set(`form:${ticket.id}:current`, `${ask[index + 1].id}`);
} else {
@@ -1222,7 +1213,7 @@ const handleMessage = async (
return;
}
}
-
+
//
if (
@@ -1390,7 +1381,7 @@ const handleMessage = async (
msg?.body?.trim() != "0" &&
msg?.body?.trim() != "#"
) {
- await question(fillingOutForm, msg, ticket, contact, wbot);
+ await question(fillingOutForm, msg, ticket, contact, wbot);
return;
}
@@ -1603,7 +1594,7 @@ function delForm(ticket: any) {
}
const menu = async (userTyped: string, whatsappId: any, contactId: any) => {
- let whatsapp = await whatsappCache(whatsappId);
+ let whatsapp = await whatsappCache(whatsappId);
let lastId = await findObject(
whatsappId,
@@ -1614,7 +1605,7 @@ const menu = async (userTyped: string, whatsappId: any, contactId: any) => {
const data: any = await get({
key: whatsapp?.number ? `ura_${whatsapp?.number}` : "ura",
parse: true
- });
+ });
if (!lastId[0]) {
await createObject({
@@ -1964,7 +1955,7 @@ async function backUra(whatsappId: any, contactId: any, data: any) {
let uraOptionSelected = await findObject(
whatsappId,
- contactId,
+ contactId,
_whatsapp?.number ? `ura_${_whatsapp?.number}` : "ura"
);
@@ -2205,6 +2196,13 @@ async function setSoport(ticket: any, wbot: any, contact: any) {
})
.join("");
+ let request = await get({
+ key: `form:${ticket.id}:request`,
+ parse: true
+ });
+
+ payload += `${request.nit}`;
+
let payloadFile = fillingOutForm.ask.find((a: any) => a?.item?.file);
let files = "";
@@ -2251,7 +2249,7 @@ async function setSoport(ticket: any, wbot: any, contact: any) {
`;
- // console.log("DATA: ", data);
+ console.log("DATA REQUEST: ", data);
// return;
var config = {
diff --git a/frontend/src/components/TicketListItem/index.js b/frontend/src/components/TicketListItem/index.js
index 0d71944..417b9d1 100644
--- a/frontend/src/components/TicketListItem/index.js
+++ b/frontend/src/components/TicketListItem/index.js
@@ -229,7 +229,7 @@ const TicketListItem = ({ ticket, remoteTicketsControll, settings }) => {
variant="body2"
color="textPrimary"
>
- {ticket.contact.name}
+ {ticket?.contact?.name}
{ticket.status === "closed" && (