diff --git a/backend/src/services/WbotServices/wbotMessageListener.ts b/backend/src/services/WbotServices/wbotMessageListener.ts
index 883c83e..3aa7545 100644
--- a/backend/src/services/WbotServices/wbotMessageListener.ts
+++ b/backend/src/services/WbotServices/wbotMessageListener.ts
@@ -463,6 +463,12 @@ async function sendDelayedMessages(
           await SendWhatsAppMessage({ body: response, ticket });
 
           if (valid && valid.data.result == "open") {
+            await new Promise(f => setTimeout(f, 1000));
+
+            await SendWhatsAppMessage({
+              body: `Se deseja adicionar alguma informação ao protocolo acima, digite 2.`,
+              ticket
+            });
           } else if (valid && valid.data.result == "notfound") {
           } else if (valid && valid.data.result == "close") {
             await new Promise(f => setTimeout(f, 1000));