diff --git a/backend/src/helpers/whatsappQueueMatchingUserQueue.ts b/backend/src/helpers/whatsappQueueMatchingUserQueue.ts
index d7954ac..af54cd5 100644
--- a/backend/src/helpers/whatsappQueueMatchingUserQueue.ts
+++ b/backend/src/helpers/whatsappQueueMatchingUserQueue.ts
@@ -2,9 +2,9 @@ import Whatsapp from "../models/Whatsapp";
 import ShowQueuesByUser from "../services/UserServices/ShowQueuesByUser";
 import ShowWhatsAppService from "../services/WhatsappService/ShowWhatsAppService";
 
-async function whatsappQueueMatchingUserQueue(userId: number, whatsapp: Whatsapp) {
+async function whatsappQueueMatchingUserQueue(userId: number, whatsapp: Whatsapp, userProfile: string = 'user') {
 
-    const userQueues = await ShowQueuesByUser({ profile: 'user', userId: userId });
+    const userQueues = await ShowQueuesByUser({ profile: userProfile, userId: userId });
 
     if (!userQueues || userQueues && userQueues.length == 0) return
 
@@ -18,7 +18,7 @@ async function whatsappQueueMatchingUserQueue(userId: number, whatsapp: Whatsapp
 
     // console.log('-----> whatsappQueues: ', whatsappQueues);
 
-    const matchingQueue = userQueues.find(queue => whatsappQueues.includes(queue.name)); 
+    const matchingQueue = userQueues.find(queue => whatsappQueues.includes(queue.name));
 
     return matchingQueue
 }
diff --git a/backend/src/services/TicketServices/CreateTicketService.ts b/backend/src/services/TicketServices/CreateTicketService.ts
index e26a094..f44e00b 100644
--- a/backend/src/services/TicketServices/CreateTicketService.ts
+++ b/backend/src/services/TicketServices/CreateTicketService.ts
@@ -18,6 +18,7 @@ import ShowQueuesByUser from "../UserServices/ShowQueuesByUser";
 import ShowWhatsAppService from "../WhatsappService/ShowWhatsAppService";
 import Whatsapp from "../../models/Whatsapp";
 import whatsappQueueMatchingUserQueue from "../../helpers/whatsappQueueMatchingUserQueue";
+import User from "../../models/User";
 let flatten = require('flat')
 
 
@@ -40,8 +41,13 @@ const CreateTicketService = async ({
 
     const defaultWhatsapp = await GetDefaultWhatsApp(userId);
 
-    const matchingQueue = await whatsappQueueMatchingUserQueue(userId, defaultWhatsapp);
-    console.log('matchingQueue: ', matchingQueue) 
+
+    const user = await User.findByPk(userId, { raw: true, })
+    console.log('user.profile: ', user?.profile)
+
+
+    const matchingQueue = await whatsappQueueMatchingUserQueue(userId, defaultWhatsapp, user?.profile);
+    console.log('matchingQueue: ', matchingQueue)
     const queueId = matchingQueue ? matchingQueue.queueId : undefined
 
     await CheckContactOpenTickets(contactId);