diff --git a/frontend/src/components/TicketActionButtons/index.js b/frontend/src/components/TicketActionButtons/index.js
index 8f69d43..c066113 100644
--- a/frontend/src/components/TicketActionButtons/index.js
+++ b/frontend/src/components/TicketActionButtons/index.js
@@ -31,11 +31,22 @@ const useStyles = makeStyles(theme => ({
 
 const TicketActionButtons = ({ ticket, statusChatEnd }) => {   
 	const classes = useStyles();
-	const history = useHistory(); 
+	const history = useHistory();  
 
 	const [anchorEl, setAnchorEl] = useState(null);
 	const [loading, setLoading] = useState(false);
-	const [useDialogflow, setUseDialogflow] = useState(ticket.contact.useDialogflow);
+	
+	// const [useDialogflow, setUseDialogflow] = useState(ticket.contact.useDialogflow);
+
+	const [useDialogflow, setUseDialogflow] = useState(() => {
+		if (Object.keys(ticket).length != 0) {
+		  return ticket.contact.useDialogflow;
+		} else {
+		  // Set a default value if `ticket.contact.useDialogflow` is null
+		  return true
+		}
+	  });
+
 	const ticketOptionsMenuOpen = Boolean(anchorEl);
 	const { user } = useContext(AuthContext);