diff --git a/backend/src/controllers/HitController.ts b/backend/src/controllers/HitController.ts
index 5c53f7b..10f684d 100644
--- a/backend/src/controllers/HitController.ts
+++ b/backend/src/controllers/HitController.ts
@@ -13,6 +13,7 @@ import SendWhatsAppMessage from "../services/WbotServices/SendWhatsAppMessage";
 
 import { Op, where, Sequelize } from "sequelize";
 import ShowTicketServiceByContactId from "../services/TicketServices/ShowTicketServiceByContactId";
+import hitPortalMonitoring from "../helpers/HitPortalMonitoring";
 
 
 // type IndexQuery = {
@@ -29,24 +30,29 @@ export const hit = async (req: Request, res: Response): Promise<Response> => {
   console.log('req.boy: ', req.body['centro_custo'])
 
 
-  if (req.headers["auth"] === '0424bd59b807674191e7d77572075f33') { 
+  if (req.headers["auth"] === '0424bd59b807674191e7d77572075f33') {
 
     let contact = await ContactByCustomField(req.body['centro_custo'])
 
-    // console.log('--------------> contact: ', contact)
+    console.log('--------------> contact: ', contact)
+
 
     if (contact) {
 
-      try { 
+      try {
+
+        let response = await hitPortalMonitoring(req.body['centro_custo'])
+
+        // console.log('RESPONSE: ', response)
 
         const botInfo = await BotIsOnQueue('botqueue')
- 
+
         let ticket = await ShowTicketServiceByContactId(contact['contact.id'])
 
         if (ticket.id && ticket.status == 'pending') {
- 
-          await SendWhatsAppMessage({ body: 'Resposta da operadora', ticket });
           
+          await sendMessageHitMonitoring(response, ticket);
+
         }
         else if (!ticket.id) {
 
@@ -56,9 +62,10 @@ export const hit = async (req: Request, res: Response): Promise<Response> => {
 
           await UpdateTicketService({ ticketData: { queueId: botInfo.botQueueId }, ticketId: ticket.id });
 
-          await SendWhatsAppMessage({ body: 'Ola isso é um teste', ticket }); 
-           
-        } 
+          await sendMessageHitMonitoring(response, ticket);
+
+        }
+
 
       } catch (error) {
 
@@ -75,4 +82,14 @@ export const hit = async (req: Request, res: Response): Promise<Response> => {
 
 
   return res.status(200).json({ "message": "Ok" });
-};
\ No newline at end of file
+};
+
+async function sendMessageHitMonitoring(response: any, ticket: Ticket) {
+  for (let i = 0; i < response.length; i++) {
+
+    await SendWhatsAppMessage({ body: `*Situação do chamado na Operadora*\n\n*Incidente*:\n\n ${response[i].header}\n${response[i].body}`, ticket });
+
+    await new Promise(f => setTimeout(f, 1000));
+
+  }
+}
diff --git a/backend/src/helpers/HitPortalMonitoring.ts b/backend/src/helpers/HitPortalMonitoring.ts
new file mode 100644
index 0000000..2dacf3f
--- /dev/null
+++ b/backend/src/helpers/HitPortalMonitoring.ts
@@ -0,0 +1,68 @@
+
+const fsPromises = require("fs/promises");
+const fs = require('fs')
+
+import endPointQuery from "./EndpointQuery";
+import WhatsQueueIndex from "./WhatsQueueIndex";
+
+
+const hitPortalMonitoring = async (centro_de_custo: string) => {
+
+    let msg_endpoint: any = []
+
+    let response2 = await endPointQuery('http://177.107.193.124:8095/labs/zabbix-frontend/api/api.php', 'post', centro_de_custo.trim())
+  
+    if (response2 && response2.data.result) {
+  
+      response2 = response2.data.result;
+  
+      for (let i = 0; i < response2.length; i++) {
+  
+        let data = ''
+        let sub_data = '*Atualizações:*\n\n'
+  
+        const properties: any = Object.entries(response2[i]);
+  
+        for (let x = 0; x < properties.length; x++) {
+  
+          if (typeof (properties[x][1]) != 'object') {
+  
+            data += `*${properties[x][0]}*: ${properties[x][1].replace(/(\r\n|\n|\r)/gm, "")}\n`
+  
+          }
+          else if (typeof (properties[x][1]) == 'object') {
+  
+            const sub_properties = properties[x][1];
+  
+            for (let k = 0; k < sub_properties.length; k++) {
+  
+              const inner_properties: any = Object.entries(sub_properties[k]);
+  
+              for (let y = 0; y < inner_properties.length; y++) {
+  
+                sub_data += `*${inner_properties[y][0]}*: ${inner_properties[y][1].replace(/(\r\n|\n|\r)/gm, "")}\n`
+  
+              }
+  
+              sub_data += '\n'
+  
+            }
+  
+          }
+  
+        }
+  
+        msg_endpoint.push({ header: data, body: sub_data })
+  
+      }
+  
+    }
+    else {
+      msg_endpoint = null
+    }
+  
+    return msg_endpoint
+
+}
+
+export default hitPortalMonitoring
\ No newline at end of file