Commit Graph

240 Commits (merge-socket)

Author SHA1 Message Date
adriano 0a031bd9a8 fix issues for websocket merge 2024-08-29 18:09:00 -03:00
adriano 1f8d5eb29b Merge branch 'websocket' of https://github.com/AdrianoRobson/projeto-hit into merge-socket 2024-08-22 16:53:27 -03:00
adriano e8227661e0 fix(i18n): resolve translation issues 2024-07-26 16:08:18 -05:00
adriano 814c892e08 fix(i18n): correct translation bugs 2024-07-26 15:23:02 -05:00
adriano c39cae9f81 fix(i18n): add missing translations in the interface 2024-07-25 11:05:39 -05:00
adriano f1022063a4 Merge branch 'master' of github.com:AdrianoRobson/projeto-hit 2024-07-10 14:52:58 -03:00
gustavo-gsp e30573519d fix: resolve issues with WhatsApp creation and editing, message input, and ControlByNumber errors
Details:
- Fixed issue where the 'number' field was not being saved during WhatsApp creation and editing.
- Resolved problem where text in the message input was being cleared upon receiving a new message.
- Addressed errors in ControlByNumber when ticketId was not found.
2024-06-25 10:45:46 -03:00
adriano 1c93c16f84 feat: Add support for WhatsApp groups 2024-06-13 17:50:30 -03:00
adriano 83d197f240 feat: remoteTickesControll listeners 2024-05-23 17:39:42 -03:00
adriano 435a577bed fix: listener para ticket deletado 2024-05-22 12:51:11 -03:00
adriano fce5554681 fix: update message ack 2024-05-22 09:51:10 -03:00
adriano 3ced558b18 fix: getSettingValue quebrando a app 2024-05-21 10:15:59 -03:00
adriano 7bb73cfa19 fix: bugs de atualizacao dos tickets tempo real 2024-05-20 17:24:06 -03:00
adriano 62f137d884 feat: load balance 2024-05-20 10:00:45 -03:00
willian-pessoa eb1d0f2303 feat: verificar ticket id antes de atualizar lista de msgs 2024-05-09 16:01:21 -03:00
willian-pessoa dac57f9d48 refactor: restantes das conexoes para a conexao ws global 2024-05-09 15:59:02 -03:00
willian-pessoa 5981f9dd5e refactor: mais 7 conexoes movidas para conexao ws global 2024-05-09 15:31:30 -03:00
willian-pessoa 4d3cab5333 refactor: mais tres ws connecoes movidas para conecao global 2024-05-09 09:01:21 -03:00
willian-pessoa a5d3f19e1a refactor: criado conexao web socket global e movido alguns listeners para ela 2024-05-08 18:02:31 -03:00
adriano 7bc957df77 feat: Update contact search in ticket section to include userId for displaying contacts by queue 2024-05-07 15:23:19 -03:00
adriano 96a7e23ee6 feat: Automatically return remote/campaign tickets to awaiting when agent does not send campaign message 2024-05-07 09:49:49 -03:00
adriano 8eb2156845 feat: Remove positionCompany column from usuario table and references in frontend and backend 2024-05-03 15:16:35 -03:00
gustavo-gsp 4a6fb3f61e fix: correct bug in the reports table, invalid column displaying
Details:
- Addressed a bug in the reports table where an invalid column was being displayed.
2024-05-02 13:55:50 -03:00
adriano 6baca795c3 chore: Update search title in pt.js translation file 2024-05-02 08:23:47 -03:00
adriano a2e0e53540 Merge branch 'merge_el_melhorias' of github.com:AdrianoRobson/projeto-hit into merge_el_melhorias 2024-04-30 17:02:14 -03:00
adriano 4789a0fb9b refactor: Remove unused variable from React component 2024-04-30 16:28:13 -03:00
gustavo-gsp fea60cf80c fix: correct code errors
Details:
- Addressed various code errors and made necessary fixes.

feat: add column 'type' to the Reports Mtable to differentiate remote tickets from regular ones

Details:
- Added a new column named 'type' to the Reports Mtable to differentiate between remote tickets and regular ones.
2024-04-30 16:20:48 -03:00
adriano e71150ff75 feat: Implement solution for searching by message content and fix bug when closing ticket 2024-04-29 17:27:15 -03:00
gustavo-gsp 0e8fbd8400 feat: add new column 'transferToOtherQueues' to the Users table
Details:
- Created a new column named 'transferToOtherQueues' in the Users table.

feat: add field 'can transfer to other queues' in the user modal

Details:
- Added a field in the user modal to indicate if the user can transfer tickets to other queues.

feat: implement functionality to allow users with 'transferToOtherTickets' set to true to transfer tickets to other queues, even when disabled in OmniHit

Details:
- Implemented functionality to allow users with 'transferToOtherTickets' set to true to transfer tickets to other queues, even when this feature is disabled in OmniHit.

feat: add options to enable or disable functionalities: notify on new ticket arrival, block audio and video messages, show average waiting time of tickets in waiting status

Details:
- Added options to enable or disable the following functionalities: notification on new ticket arrival, blocking of audio and video messages, and displaying average waiting time of tickets in waiting status.

feat: add filter in the dashboard to show data only from the queues the user is linked to, and allow the user to view data from a selected queue only

Details:
- Added a filter in the dashboard to display data only from the queues the user is linked to, and to allow the user to view data from a selected queue only.
2024-04-29 10:00:51 -03:00
adriano beb4fd64c4 fix: update socket to enable click button on remote ticket 2024-04-23 22:02:17 -03:00
adriano 5a0ed8368d Update to control message sending cadence by agents to prevent WhatsApp banning 2024-04-23 19:51:11 -03:00
gustavo-gsp cc12cafb99 merge changes, to merge the updated versions
Merge branch 'el_lojas_melhorias' of github.com:AdrianoRobson/projeto-hit into el_lojas_melhorias
2024-04-18 10:19:36 -03:00
gustavo-gsp 860d462d37 feat: add sound notifications and popOver for new tickets in waiting status, with option to enable in settings
Details:
- Implemented functionality to provide sound notifications and popOver alerts for new tickets in waiting status. Users can enable this feature in the settings.

feat: add average waiting time in the Waiting tab on the Tickets screen, with option to enable in settings

Details:
- Added functionality to display the average waiting time in the Waiting tab on the Tickets screen. Users can enable this feature in the settings.

feat: add ticket link in simple export directly from the reports table

Details:
- Implemented functionality to include the ticket link in the simple export directly from the reports table.

feat: remove report export options for supervisor profile

Details:
- Removed the report export options for the supervisor profile to restrict access.
2024-04-18 10:18:17 -03:00
adriano 42073cc821 fix: Resolve duplicated quick responses bug and remove queue selection field on position page 2024-04-15 11:04:14 -03:00
adriano c9750222c0 feat: Add new field to Tickets table to differentiate campaign tickets 2024-04-15 08:12:29 -03:00
adriano bfae2956a5 feat: Update frontend to display closure statuses, create interface to input user's position for assignment, modify quick responses to be displayed by queues, and add configurations to enable/disable these features. Also, add option to save contacts by queues 2024-04-12 18:33:15 -03:00
adriano 5eac253549 feat: Update to allow creation of remote tickets from cost center 2024-04-03 18:38:56 -03:00
adriano a6d800f17a Merge branch 'el_lojas_melhorias' of github.com:AdrianoRobson/projeto-hit into el_lojas_melhorias 2024-04-03 14:11:01 -03:00
adriano a5657d0a2f feat: Enable reception of multiple vCards sent via WhatsApp 2024-04-03 14:10:53 -03:00
willian-pessoa 024c6920af Merge branch 'el_lojas_melhorias' of https://github.com/AdrianoRobson/projeto-hit into el_lojas_melhorias 2024-04-02 17:21:53 -03:00
willian-pessoa d827e72b7c refactor: grafico pizza, melhorias responsividade 2024-04-02 17:11:54 -03:00
adriano 90e9e311c3 fix: Correct text of start date in frontend 2024-04-01 09:17:42 -03:00
adriano ce7385602f Feet: Get time from Frontend in Piechart 2024-04-01 09:09:59 -03:00
adriano e6ea004edf fix: Piechart bug startDate endDate 2024-04-01 09:07:49 -03:00
adriano 8a35b985b9 git commit -m "feat: Pull information from closed tickets in backend to feed pie chart in frontend and add option to change service hours on Saturday" 2024-04-01 09:00:15 -03:00
adriano a96d6f26c7 chore: update Piechart tickets name 2024-03-28 14:28:34 -03:00
adriano 76929c41ec feat: PieChart data ploted from backend 2024-03-28 14:12:30 -03:00
adriano 5e81f02116 Merge branch 'el_lojas_melhorias' of github.com:AdrianoRobson/projeto-hit into el_lojas_melhorias 2024-03-28 12:21:17 -03:00
adriano c27770ef02 fix: Improve ticket query in backend to resolve high delay issue 2024-03-28 12:20:55 -03:00
willian-pessoa b05cd7d1d6 Merge branch 'el_lojas_melhorias' of https://github.com/AdrianoRobson/projeto-hit into el_lojas_melhorias 2024-03-27 17:52:34 -03:00