Commit Graph

127 Commits (024c6920af90f9870d84832869e34b458c4e9cb8)

Author SHA1 Message Date
adriano 7df322d1ab feat: Update controller to use queueId assigned to a WhatsApp number for message sending in remote ticket creation 2024-04-02 11:59:44 -03:00
adriano 88a71e5758 fix: Saturday message not matching with database enabled/disabled 2024-04-01 17:51:45 -03:00
adriano 4b9dca2401 fix: Bug when send remote message 2024-04-01 17:06:11 -03:00
adriano 8a35b985b9 git commit -m "feat: Pull information from closed tickets in backend to feed pie chart in frontend and add option to change service hours on Saturday" 2024-04-01 09:00:15 -03:00
adriano c27770ef02 fix: Improve ticket query in backend to resolve high delay issue 2024-03-28 12:20:55 -03:00
adriano dc5a6945d2 feat: Modify backend and frontend to display waiting time for customer service in report and update report controller queries accordingly 2024-03-27 12:02:11 -03:00
adriano 9f040ce953 feat: Improve display of queue and WhatsApp number-based interaction report 2024-03-25 16:00:24 -03:00
adriano 8447628fbf feat: Create routes and controllers for generating reports by WhatsApp numbers and queues in the backend, and update frontend for report visualization 2024-03-21 18:33:00 -03:00
adriano 5572ca1223 Merge branch 'feat-iam-integration' into feat_lojas 2024-03-18 15:19:53 -03:00
adriano db4bf2bf84 feat: Add routes and controllers to integrate with E-Trust Horacius for user and application management 2024-03-18 15:18:18 -03:00
adriano 5366f9943b chore: removed test code 2024-03-13 11:25:00 -03:00
adriano d47a36d8b2 feat: Allow identifying messages sent by the agent and the IVR 2024-03-13 11:19:40 -03:00
Henrriky 2f56673962 refactor: update name of functions link and unlink user right 2024-03-12 17:16:46 -03:00
Henrriky 3478b7c5b2 feat: add iam controllers (createUser, checkUser, deleteUser, updateUser, resetPassword, linkUserAndUserRight, unlinkUserAndUserRight, checkUserRight) 2024-03-12 17:06:39 -03:00
Henrriky 4c7e49fb9a feat: add base structure to EL-IAM integration 2024-03-12 12:46:12 -03:00
adriano e020a5f75d fix: Update frontend to indicate lack of WhatsApp connection and adjust backend to return 422 status for WhatsApp number validation issues 2024-03-07 18:03:46 -03:00
adriano c5c5ddb5a4 fix: bug id and body undefined from webhook 2024-03-07 15:25:22 -03:00
adriano ec6e84f567 feat: Add function in controller to remove whatsapp cache in Redis 2024-03-07 11:53:50 -03:00
adriano 9d4b80986d feat: Add function in controller to remove user and update cache in Redis 2024-03-07 11:47:42 -03:00
adriano 8e24f37219 fix: bug ignored wrong number connected in the application 2024-03-07 09:43:04 -03:00
adriano 2fc732eec1 feat: Implement Redis solution for querying WhatsApp number in webhook controller 2024-03-06 18:14:12 -03:00
adriano 943d121ab1 fix: Correct bug in editing official WhatsApp and implement solution to validate number using remote WhatsApp API 2024-03-06 11:00:03 -03:00
adriano 6c5b89fd28 feat: Add new function to clear user cache and include phone number field for official WhatsApp 2024-03-04 15:53:50 -03:00
adriano 8ca5b4503a fix: Correct search queries in the report and fix bugs in WhatsApp template sending 2024-03-01 17:47:18 -03:00
adriano 47ed80e1a9 feat: Update report to allow querying by creation date, update date, and service queue 2024-02-28 10:48:36 -03:00
adriano c9905eefb7 feat: Update to display total number of pending and waiting tickets 2024-02-26 16:58:39 -03:00
adriano 237fa8124e feat: Update application to receive vecard from the client 2024-02-26 11:18:01 -03:00
adriano 1d3a6178ba feat: Improve code for transferring users to another agent 2024-02-23 14:36:52 -03:00
adriano 7fc0f136ff fix: Fix bug in ticket transfer from selected user's queue by agent 2024-02-22 15:20:26 -03:00
adriano d25d296498 feat: Update response message for clarity 2024-02-21 18:10:30 -03:00
adriano 9ff95ff4bd feat: Add route for creating tickets from external endpoints and update authentication middleware 2024-02-21 17:47:23 -03:00
adriano 051e1b3b2a feat: Add code to enable sending of information via socket to application monitoring dashboard 2024-02-09 09:35:19 -03:00
adriano ad89d3ccdb feat: Support IVR(ura) for bot interactions, optimize botqueue user checks, and allow supervisor to view all tickets 2024-02-05 12:29:49 -03:00
adriano 09a469e892 Merge branch 'integracao_wa_oficial_el_editing' of github.com:AdrianoRobson/projeto-hit into integracao_wa_oficial_el_editing 2024-02-01 18:30:19 -03:00
gustavo.pinho 6a5a51ff3f chore: update reports tab for supervisors, add reminders functionality, and include user roles
Details:
- Updated the reports tab to enhance functionality for supervisors.
- Implemented a reminders feature for improved user experience.
- Added user roles to enhance user management capabilities.
2024-02-01 17:46:23 -03:00
adriano a2f946d849 feat: Configure business hours for WhatsApp sessions and add setting to hide campaign module 2024-02-01 17:16:56 -03:00
adriano 255b1bb47b feat: Allow supervisor users to view dashboard and reports 2024-01-30 09:50:37 -03:00
adriano 5bfaa7f733 fix: Resolve duplicated display of users on online/offline dashboard 2024-01-29 14:17:42 -03:00
adriano 4edddd2dbb feat: Automatically add '55' to the beginning of phone numbers in ContactController 2024-01-29 11:34:56 -03:00
adriano bc134c827c feat: Enable users to transfer to other queues and users with the same WhatsApp connection. 2024-01-29 08:48:20 -03:00
adriano c151473d52 Atualização basica para envio de template do Whatsapp cloud API 2023-09-19 09:41:15 -03:00
adriano 996e182fb6 Atualização para habilitar ou desabilitar whatsapp oficial 2023-09-16 11:45:44 -03:00
adriano 6d525e4224 estado funcional whatsapp api oficial 2023-09-08 16:50:51 -03:00
adriano 42535f2e6c whatsapp oficial em desenvolvimento 2023-08-28 14:05:53 -03:00
adriano 2138d70fa9 Merge branch 'update_newtemper' into modulo_campanha_update_newtemper 2023-08-15 09:40:48 -03:00
adriano 75eb24fe62 Modulo campanha basico finalizado 2023-08-14 06:48:39 -03:00
adriano 9125be43de finalização do recurso para envio de mensagem em finais de semana e feriados 2023-08-09 08:30:03 -03:00
adriano c8ea53a4bc finalização do recurso de encerramento de ticket automatico e expiração de ticket 2023-08-08 12:09:03 -03:00
adriano 1e0b8b9d29 finalização da implementação para que um mesmo contato fale com whatsapps distintos da interface omnihit 2023-07-28 09:25:13 -03:00
adriano 4ee65ad300 modulo canpanha em desenvolvimento 2023-07-26 17:24:10 -03:00