Details:
- Implemented functionality to provide sound notifications and popOver alerts for new tickets in waiting status. Users can enable this feature in the settings.
feat: add average waiting time in the Waiting tab on the Tickets screen, with option to enable in settings
Details:
- Added functionality to display the average waiting time in the Waiting tab on the Tickets screen. Users can enable this feature in the settings.
feat: add ticket link in simple export directly from the reports table
Details:
- Implemented functionality to include the ticket link in the simple export directly from the reports table.
feat: remove report export options for supervisor profile
Details:
- Removed the report export options for the supervisor profile to restrict access.
Details:
- Implemented functionality to notify users with a sound alert when new tickets arrive in their service queues.
fix: include responsible person's name when generating ticket already opened error in all languages
Details:
- Fixed the error generation process to include the name of the responsible person for the ticket when the system detects an attempt to create an already opened ticket.
adriano
adriano
willian-pessoa
gustavo-gsp
Adriano