Commit Graph

187 Commits (1a7077feaf5dd06b7f2ade1d8ee33d6c61b1cdce)

Author SHA1 Message Date
willian-pessoa 1a7077feaf feat: grafico de pizza 2024-03-27 17:52:20 -03:00
adriano 9f040ce953 feat: Improve display of queue and WhatsApp number-based interaction report 2024-03-25 16:00:24 -03:00
adriano 8447628fbf feat: Create routes and controllers for generating reports by WhatsApp numbers and queues in the backend, and update frontend for report visualization 2024-03-21 18:33:00 -03:00
gustavo-gsp 82863f9d0e Merge branch 'el_lojas_melhorias' of github.com:AdrianoRobson/projeto-hit into el_lojas_melhorias 2024-03-20 14:17:25 -03:00
gustavo-gsp 18d0420949 error correction in notifications for already opened tickets 2024-03-20 14:08:35 -03:00
adriano 1894fd35ab feat: modify reports page
Details:
- Added a new hidden column called "messages" to the tickets table.
- Implemented search functionality based on ticket messages.
2024-03-20 11:33:30 -03:00
gustavo-gsp 7533a382cc
Update server.js 2024-03-18 15:07:47 -03:00
Adriano d7019ffb1a feat: add notification and sound alert for new tickets in user's service queue
Details:
- Implemented functionality to notify users with a sound alert when new tickets arrive in their service queues.

fix: include responsible person's name when generating ticket already opened error in all languages

Details:
- Fixed the error generation process to include the name of the responsible person for the ticket when the system detects an attempt to create an already opened ticket.
2024-03-18 14:51:13 -03:00
Adriano e864e0b97f Merge branch 'master' of github.com:AdrianoRobson/projeto-hit 2024-03-15 16:36:41 -03:00
adriano 75b14becc3 feat: Modify ticket querying process to prioritize querying by ticket IDs before retrieving messages 2024-03-14 12:10:26 -03:00
adriano 5bcfc1bdcc feat: Implement querying of synthetic and analytical reports on tickets 2024-03-13 18:16:56 -03:00
adriano e020a5f75d fix: Update frontend to indicate lack of WhatsApp connection and adjust backend to return 422 status for WhatsApp number validation issues 2024-03-07 18:03:46 -03:00
adriano 943d121ab1 fix: Correct bug in editing official WhatsApp and implement solution to validate number using remote WhatsApp API 2024-03-06 11:00:03 -03:00
Adriano e5dff2a6d5 Merge branch 'master' of github.com:AdrianoRobson/projeto-hit 2024-03-04 16:46:25 -03:00
adriano 6c5b89fd28 feat: Add new function to clear user cache and include phone number field for official WhatsApp 2024-03-04 15:53:50 -03:00
adriano 8ca5b4503a fix: Correct search queries in the report and fix bugs in WhatsApp template sending 2024-03-01 17:47:18 -03:00
adriano c4eda756eb fix: Prevent loading all tickets when status is 'closed' 2024-02-28 11:18:48 -03:00
adriano 47ed80e1a9 feat: Update report to allow querying by creation date, update date, and service queue 2024-02-28 10:48:36 -03:00
adriano c9905eefb7 feat: Update to display total number of pending and waiting tickets 2024-02-26 16:58:39 -03:00
adriano 237fa8124e feat: Update application to receive vecard from the client 2024-02-26 11:18:01 -03:00
adriano 05dd0e60c0 chore: Remove frontend comment 2024-02-22 15:30:43 -03:00
adriano 7fc0f136ff fix: Fix bug in ticket transfer from selected user's queue by agent 2024-02-22 15:20:26 -03:00
Adriano 7f52466c50 chore: change frontend port 2024-02-21 09:21:02 -03:00
adriano 18660b6947 feat: Update frontend to display static application name 2024-02-19 15:05:19 -03:00
adriano 853f537361 fix: Update frontend to prevent React.js emoji-related errors 2024-02-07 17:07:06 -03:00
adriano ad89d3ccdb feat: Support IVR(ura) for bot interactions, optimize botqueue user checks, and allow supervisor to view all tickets 2024-02-05 12:29:49 -03:00
adriano dfa4be6253 chore: Update translation for email to login and change application label 2024-02-02 08:54:46 -03:00
gustavo.pinho 11e2dc1a50 Merge branch 'integracao_wa_oficial_el_editing' of https://github.com/AdrianoRobson/projeto-hit into integracao_wa_oficial_el_editing 2024-02-01 18:49:13 -03:00
gustavo.pinho c3ffab3819 style: update job column display and enhance job editing
Details:
- Improved the presentation of the job column for better clarity.
- Enhanced the functionality for editing job roles.
2024-02-01 18:49:06 -03:00
adriano 21b19fcfbd fix: Resolve report error at supervisor level in frontend 2024-02-01 18:38:30 -03:00
adriano 09a469e892 Merge branch 'integracao_wa_oficial_el_editing' of github.com:AdrianoRobson/projeto-hit into integracao_wa_oficial_el_editing 2024-02-01 18:30:19 -03:00
gustavo.pinho 6a5a51ff3f chore: update reports tab for supervisors, add reminders functionality, and include user roles
Details:
- Updated the reports tab to enhance functionality for supervisors.
- Implemented a reminders feature for improved user experience.
- Added user roles to enhance user management capabilities.
2024-02-01 17:46:23 -03:00
adriano a2f946d849 feat: Configure business hours for WhatsApp sessions and add setting to hide campaign module 2024-02-01 17:16:56 -03:00
adriano 0751374fb7 Merge branch 'integracao_wa_oficial_el_editing' of github.com:AdrianoRobson/projeto-hit into integracao_wa_oficial_el_editing 2024-01-30 09:52:49 -03:00
adriano 255b1bb47b feat: Allow supervisor users to view dashboard and reports 2024-01-30 09:50:37 -03:00
gustavo.pinho 763448fdab teste 2024-01-29 15:23:46 -03:00
adriano bc134c827c feat: Enable users to transfer to other queues and users with the same WhatsApp connection. 2024-01-29 08:48:20 -03:00
adriano c151473d52 Atualização basica para envio de template do Whatsapp cloud API 2023-09-19 09:41:15 -03:00
adriano 996e182fb6 Atualização para habilitar ou desabilitar whatsapp oficial 2023-09-16 11:45:44 -03:00
adriano 6d525e4224 estado funcional whatsapp api oficial 2023-09-08 16:50:51 -03:00
adriano 42535f2e6c whatsapp oficial em desenvolvimento 2023-08-28 14:05:53 -03:00
adriano 2138d70fa9 Merge branch 'update_newtemper' into modulo_campanha_update_newtemper 2023-08-15 09:40:48 -03:00
adriano 3acf2bb261 Atualização api de sessões para suportar o modulo campanha 2023-08-15 09:14:10 -03:00
adriano 5907fc6cb2 Finalização do modulo campanha 2023-08-14 15:39:05 -03:00
adriano 75eb24fe62 Modulo campanha basico finalizado 2023-08-14 06:48:39 -03:00
adriano 7b1d2f2d2b refatoração de frontend 2023-08-09 10:26:54 -03:00
adriano b3ac76e340 Refatoração do codigo de configuração de tickets 2023-08-09 10:24:11 -03:00
adriano 9125be43de finalização do recurso para envio de mensagem em finais de semana e feriados 2023-08-09 08:30:03 -03:00
adriano c8ea53a4bc finalização do recurso de encerramento de ticket automatico e expiração de ticket 2023-08-08 12:09:03 -03:00
adriano ff0d2c3630 updante do modulo campanha em andamento 2023-08-04 16:16:19 -03:00