1a7077feaf
feat: grafico de pizza
2024-03-27 17:52:20 -03:00
9f040ce953
feat: Improve display of queue and WhatsApp number-based interaction report
2024-03-25 16:00:24 -03:00
8447628fbf
feat: Create routes and controllers for generating reports by WhatsApp numbers and queues in the backend, and update frontend for report visualization
2024-03-21 18:33:00 -03:00
82863f9d0e
Merge branch 'el_lojas_melhorias' of github.com:AdrianoRobson/projeto-hit into el_lojas_melhorias
2024-03-20 14:17:25 -03:00
18d0420949
error correction in notifications for already opened tickets
2024-03-20 14:08:35 -03:00
1894fd35ab
feat: modify reports page
...
Details:
- Added a new hidden column called "messages" to the tickets table.
- Implemented search functionality based on ticket messages.
2024-03-20 11:33:30 -03:00
7533a382cc
Update server.js
2024-03-18 15:07:47 -03:00
d7019ffb1a
feat: add notification and sound alert for new tickets in user's service queue
...
Details:
- Implemented functionality to notify users with a sound alert when new tickets arrive in their service queues.
fix: include responsible person's name when generating ticket already opened error in all languages
Details:
- Fixed the error generation process to include the name of the responsible person for the ticket when the system detects an attempt to create an already opened ticket.
2024-03-18 14:51:13 -03:00
e864e0b97f
Merge branch 'master' of github.com:AdrianoRobson/projeto-hit
2024-03-15 16:36:41 -03:00
75b14becc3
feat: Modify ticket querying process to prioritize querying by ticket IDs before retrieving messages
2024-03-14 12:10:26 -03:00
5bcfc1bdcc
feat: Implement querying of synthetic and analytical reports on tickets
2024-03-13 18:16:56 -03:00
e020a5f75d
fix: Update frontend to indicate lack of WhatsApp connection and adjust backend to return 422 status for WhatsApp number validation issues
2024-03-07 18:03:46 -03:00
943d121ab1
fix: Correct bug in editing official WhatsApp and implement solution to validate number using remote WhatsApp API
2024-03-06 11:00:03 -03:00
e5dff2a6d5
Merge branch 'master' of github.com:AdrianoRobson/projeto-hit
2024-03-04 16:46:25 -03:00
6c5b89fd28
feat: Add new function to clear user cache and include phone number field for official WhatsApp
2024-03-04 15:53:50 -03:00
8ca5b4503a
fix: Correct search queries in the report and fix bugs in WhatsApp template sending
2024-03-01 17:47:18 -03:00
c4eda756eb
fix: Prevent loading all tickets when status is 'closed'
2024-02-28 11:18:48 -03:00
47ed80e1a9
feat: Update report to allow querying by creation date, update date, and service queue
2024-02-28 10:48:36 -03:00
c9905eefb7
feat: Update to display total number of pending and waiting tickets
2024-02-26 16:58:39 -03:00
237fa8124e
feat: Update application to receive vecard from the client
2024-02-26 11:18:01 -03:00
05dd0e60c0
chore: Remove frontend comment
2024-02-22 15:30:43 -03:00
7fc0f136ff
fix: Fix bug in ticket transfer from selected user's queue by agent
2024-02-22 15:20:26 -03:00
7f52466c50
chore: change frontend port
2024-02-21 09:21:02 -03:00
18660b6947
feat: Update frontend to display static application name
2024-02-19 15:05:19 -03:00
853f537361
fix: Update frontend to prevent React.js emoji-related errors
2024-02-07 17:07:06 -03:00
ad89d3ccdb
feat: Support IVR(ura) for bot interactions, optimize botqueue user checks, and allow supervisor to view all tickets
2024-02-05 12:29:49 -03:00
dfa4be6253
chore: Update translation for email to login and change application label
2024-02-02 08:54:46 -03:00
gustavo.pinho
11e2dc1a50
Merge branch 'integracao_wa_oficial_el_editing' of https://github.com/AdrianoRobson/projeto-hit into integracao_wa_oficial_el_editing
2024-02-01 18:49:13 -03:00
gustavo.pinho
c3ffab3819
style: update job column display and enhance job editing
...
Details:
- Improved the presentation of the job column for better clarity.
- Enhanced the functionality for editing job roles.
2024-02-01 18:49:06 -03:00
21b19fcfbd
fix: Resolve report error at supervisor level in frontend
2024-02-01 18:38:30 -03:00
09a469e892
Merge branch 'integracao_wa_oficial_el_editing' of github.com:AdrianoRobson/projeto-hit into integracao_wa_oficial_el_editing
2024-02-01 18:30:19 -03:00
gustavo.pinho
6a5a51ff3f
chore: update reports tab for supervisors, add reminders functionality, and include user roles
...
Details:
- Updated the reports tab to enhance functionality for supervisors.
- Implemented a reminders feature for improved user experience.
- Added user roles to enhance user management capabilities.
2024-02-01 17:46:23 -03:00
a2f946d849
feat: Configure business hours for WhatsApp sessions and add setting to hide campaign module
2024-02-01 17:16:56 -03:00
0751374fb7
Merge branch 'integracao_wa_oficial_el_editing' of github.com:AdrianoRobson/projeto-hit into integracao_wa_oficial_el_editing
2024-01-30 09:52:49 -03:00
255b1bb47b
feat: Allow supervisor users to view dashboard and reports
2024-01-30 09:50:37 -03:00
gustavo.pinho
763448fdab
teste
2024-01-29 15:23:46 -03:00
bc134c827c
feat: Enable users to transfer to other queues and users with the same WhatsApp connection.
2024-01-29 08:48:20 -03:00
c151473d52
Atualização basica para envio de template do Whatsapp cloud API
2023-09-19 09:41:15 -03:00
996e182fb6
Atualização para habilitar ou desabilitar whatsapp oficial
2023-09-16 11:45:44 -03:00
6d525e4224
estado funcional whatsapp api oficial
2023-09-08 16:50:51 -03:00
42535f2e6c
whatsapp oficial em desenvolvimento
2023-08-28 14:05:53 -03:00
2138d70fa9
Merge branch 'update_newtemper' into modulo_campanha_update_newtemper
2023-08-15 09:40:48 -03:00
3acf2bb261
Atualização api de sessões para suportar o modulo campanha
2023-08-15 09:14:10 -03:00
5907fc6cb2
Finalização do modulo campanha
2023-08-14 15:39:05 -03:00
75eb24fe62
Modulo campanha basico finalizado
2023-08-14 06:48:39 -03:00
7b1d2f2d2b
refatoração de frontend
2023-08-09 10:26:54 -03:00
b3ac76e340
Refatoração do codigo de configuração de tickets
2023-08-09 10:24:11 -03:00
9125be43de
finalização do recurso para envio de mensagem em finais de semana e feriados
2023-08-09 08:30:03 -03:00
c8ea53a4bc
finalização do recurso de encerramento de ticket automatico e expiração de ticket
2023-08-08 12:09:03 -03:00
ff0d2c3630
updante do modulo campanha em andamento
2023-08-04 16:16:19 -03:00
willian-pessoa
adriano
gustavo-gsp
adriano
gustavo-gsp
gustavo.pinho