Commit Graph

18 Commits (7bb73cfa19d67bbf36f1fe4064e20c047564bbef)

Author SHA1 Message Date
willian-pessoa dac57f9d48 refactor: restantes das conexoes para a conexao ws global 2024-05-09 15:59:02 -03:00
adriano a2e0e53540 Merge branch 'merge_el_melhorias' of github.com:AdrianoRobson/projeto-hit into merge_el_melhorias 2024-04-30 17:02:14 -03:00
gustavo-gsp 0e8fbd8400 feat: add new column 'transferToOtherQueues' to the Users table
Details:
- Created a new column named 'transferToOtherQueues' in the Users table.

feat: add field 'can transfer to other queues' in the user modal

Details:
- Added a field in the user modal to indicate if the user can transfer tickets to other queues.

feat: implement functionality to allow users with 'transferToOtherTickets' set to true to transfer tickets to other queues, even when disabled in OmniHit

Details:
- Implemented functionality to allow users with 'transferToOtherTickets' set to true to transfer tickets to other queues, even when this feature is disabled in OmniHit.

feat: add options to enable or disable functionalities: notify on new ticket arrival, block audio and video messages, show average waiting time of tickets in waiting status

Details:
- Added options to enable or disable the following functionalities: notification on new ticket arrival, blocking of audio and video messages, and displaying average waiting time of tickets in waiting status.

feat: add filter in the dashboard to show data only from the queues the user is linked to, and allow the user to view data from a selected queue only

Details:
- Added a filter in the dashboard to display data only from the queues the user is linked to, and to allow the user to view data from a selected queue only.
2024-04-29 10:00:51 -03:00
adriano 5a0ed8368d Update to control message sending cadence by agents to prevent WhatsApp banning 2024-04-23 19:51:11 -03:00
adriano bfae2956a5 feat: Update frontend to display closure statuses, create interface to input user's position for assignment, modify quick responses to be displayed by queues, and add configurations to enable/disable these features. Also, add option to save contacts by queues 2024-04-12 18:33:15 -03:00
adriano a2f946d849 feat: Configure business hours for WhatsApp sessions and add setting to hide campaign module 2024-02-01 17:16:56 -03:00
adriano bc134c827c feat: Enable users to transfer to other queues and users with the same WhatsApp connection. 2024-01-29 08:48:20 -03:00
adriano 42535f2e6c whatsapp oficial em desenvolvimento 2023-08-28 14:05:53 -03:00
adriano 2138d70fa9 Merge branch 'update_newtemper' into modulo_campanha_update_newtemper 2023-08-15 09:40:48 -03:00
adriano c8ea53a4bc finalização do recurso de encerramento de ticket automatico e expiração de ticket 2023-08-08 12:09:03 -03:00
adriano 1e0b8b9d29 finalização da implementação para que um mesmo contato fale com whatsapps distintos da interface omnihit 2023-07-28 09:25:13 -03:00
adriano 21ce9e1825 customização para editar ura e filas 2023-07-20 12:30:26 -03:00
adriano bde6058455 Implementação de solução para consultas dos tickets e dos contatos usando Redis como banco de dados em memória. Ajustes no frontend para corrigir bugs de datas exibidas nas mensagens 2022-10-25 11:16:36 -03:00
adriano df59d8af43 Criação de opção de exportar para CSV relatório detalhado 2022-04-18 11:12:49 -03:00
adriano 7baed2a7da Alteração na opção de whatsapp default para que essa opção seja escolhida pelo usuário adicionando à alguma fila e conexão de whastapp existente ou seja escolhida a conexão que esta com status CONNECTED 2022-04-17 18:02:15 -03:00
adriano 70a6e38c18 Adição do perform para rule settings 2022-01-10 20:46:44 -03:00
adriano d5d9afe86b Alteração na rule settings para que somente o administrador tenha acesso 2022-01-10 20:43:32 -03:00
adriano 0cc863139d Projeto em estado funcional sem modificações no layout 2022-01-05 22:26:15 -03:00