975f7504aa
feat: create token exchange controller and route
2024-05-08 12:28:15 -03:00
8eb2156845
feat: Remove positionCompany column from usuario table and references in frontend and backend
2024-05-03 15:16:35 -03:00
b85aa4d5ba
feat: Remove positionCompany column from usuario table and references in frontend and backend
2024-05-03 15:16:16 -03:00
a2e0e53540
Merge branch 'merge_el_melhorias' of github.com:AdrianoRobson/projeto-hit into merge_el_melhorias
2024-04-30 17:02:14 -03:00
0e8fbd8400
feat: add new column 'transferToOtherQueues' to the Users table
...
Details:
- Created a new column named 'transferToOtherQueues' in the Users table.
feat: add field 'can transfer to other queues' in the user modal
Details:
- Added a field in the user modal to indicate if the user can transfer tickets to other queues.
feat: implement functionality to allow users with 'transferToOtherTickets' set to true to transfer tickets to other queues, even when disabled in OmniHit
Details:
- Implemented functionality to allow users with 'transferToOtherTickets' set to true to transfer tickets to other queues, even when this feature is disabled in OmniHit.
feat: add options to enable or disable functionalities: notify on new ticket arrival, block audio and video messages, show average waiting time of tickets in waiting status
Details:
- Added options to enable or disable the following functionalities: notification on new ticket arrival, blocking of audio and video messages, and displaying average waiting time of tickets in waiting status.
feat: add filter in the dashboard to show data only from the queues the user is linked to, and allow the user to view data from a selected queue only
Details:
- Added a filter in the dashboard to display data only from the queues the user is linked to, and to allow the user to view data from a selected queue only.
2024-04-29 10:00:51 -03:00
5a0ed8368d
Update to control message sending cadence by agents to prevent WhatsApp banning
2024-04-23 19:51:11 -03:00
c9750222c0
feat: Add new field to Tickets table to differentiate campaign tickets
2024-04-15 08:12:29 -03:00
bfae2956a5
feat: Update frontend to display closure statuses, create interface to input user's position for assignment, modify quick responses to be displayed by queues, and add configurations to enable/disable these features. Also, add option to save contacts by queues
2024-04-12 18:33:15 -03:00
5eac253549
feat: Update to allow creation of remote tickets from cost center
2024-04-03 18:38:56 -03:00
a33ce21f44
feat: Update to support queueId or contact_from as parameter to create ticket remote
2024-04-02 15:33:34 -03:00
7df322d1ab
feat: Update controller to use queueId assigned to a WhatsApp number for message sending in remote ticket creation
2024-04-02 11:59:44 -03:00
88a71e5758
fix: Saturday message not matching with database enabled/disabled
2024-04-01 17:51:45 -03:00
4b9dca2401
fix: Bug when send remote message
2024-04-01 17:06:11 -03:00
8a35b985b9
git commit -m "feat: Pull information from closed tickets in backend to feed pie chart in frontend and add option to change service hours on Saturday"
2024-04-01 09:00:15 -03:00
c27770ef02
fix: Improve ticket query in backend to resolve high delay issue
2024-03-28 12:20:55 -03:00
dc5a6945d2
feat: Modify backend and frontend to display waiting time for customer service in report and update report controller queries accordingly
2024-03-27 12:02:11 -03:00
9f040ce953
feat: Improve display of queue and WhatsApp number-based interaction report
2024-03-25 16:00:24 -03:00
8447628fbf
feat: Create routes and controllers for generating reports by WhatsApp numbers and queues in the backend, and update frontend for report visualization
2024-03-21 18:33:00 -03:00
5572ca1223
Merge branch 'feat-iam-integration' into feat_lojas
2024-03-18 15:19:53 -03:00
db4bf2bf84
feat: Add routes and controllers to integrate with E-Trust Horacius for user and application management
2024-03-18 15:18:18 -03:00
5366f9943b
chore: removed test code
2024-03-13 11:25:00 -03:00
d47a36d8b2
feat: Allow identifying messages sent by the agent and the IVR
2024-03-13 11:19:40 -03:00
2f56673962
refactor: update name of functions link and unlink user right
2024-03-12 17:16:46 -03:00
3478b7c5b2
feat: add iam controllers (createUser, checkUser, deleteUser, updateUser, resetPassword, linkUserAndUserRight, unlinkUserAndUserRight, checkUserRight)
2024-03-12 17:06:39 -03:00
4c7e49fb9a
feat: add base structure to EL-IAM integration
2024-03-12 12:46:12 -03:00
e020a5f75d
fix: Update frontend to indicate lack of WhatsApp connection and adjust backend to return 422 status for WhatsApp number validation issues
2024-03-07 18:03:46 -03:00
c5c5ddb5a4
fix: bug id and body undefined from webhook
2024-03-07 15:25:22 -03:00
ec6e84f567
feat: Add function in controller to remove whatsapp cache in Redis
2024-03-07 11:53:50 -03:00
9d4b80986d
feat: Add function in controller to remove user and update cache in Redis
2024-03-07 11:47:42 -03:00
8e24f37219
fix: bug ignored wrong number connected in the application
2024-03-07 09:43:04 -03:00
2fc732eec1
feat: Implement Redis solution for querying WhatsApp number in webhook controller
2024-03-06 18:14:12 -03:00
943d121ab1
fix: Correct bug in editing official WhatsApp and implement solution to validate number using remote WhatsApp API
2024-03-06 11:00:03 -03:00
6c5b89fd28
feat: Add new function to clear user cache and include phone number field for official WhatsApp
2024-03-04 15:53:50 -03:00
8ca5b4503a
fix: Correct search queries in the report and fix bugs in WhatsApp template sending
2024-03-01 17:47:18 -03:00
47ed80e1a9
feat: Update report to allow querying by creation date, update date, and service queue
2024-02-28 10:48:36 -03:00
c9905eefb7
feat: Update to display total number of pending and waiting tickets
2024-02-26 16:58:39 -03:00
237fa8124e
feat: Update application to receive vecard from the client
2024-02-26 11:18:01 -03:00
1d3a6178ba
feat: Improve code for transferring users to another agent
2024-02-23 14:36:52 -03:00
7fc0f136ff
fix: Fix bug in ticket transfer from selected user's queue by agent
2024-02-22 15:20:26 -03:00
d25d296498
feat: Update response message for clarity
2024-02-21 18:10:30 -03:00
9ff95ff4bd
feat: Add route for creating tickets from external endpoints and update authentication middleware
2024-02-21 17:47:23 -03:00
051e1b3b2a
feat: Add code to enable sending of information via socket to application monitoring dashboard
2024-02-09 09:35:19 -03:00
ad89d3ccdb
feat: Support IVR(ura) for bot interactions, optimize botqueue user checks, and allow supervisor to view all tickets
2024-02-05 12:29:49 -03:00
09a469e892
Merge branch 'integracao_wa_oficial_el_editing' of github.com:AdrianoRobson/projeto-hit into integracao_wa_oficial_el_editing
2024-02-01 18:30:19 -03:00
gustavo.pinho
6a5a51ff3f
chore: update reports tab for supervisors, add reminders functionality, and include user roles
...
Details:
- Updated the reports tab to enhance functionality for supervisors.
- Implemented a reminders feature for improved user experience.
- Added user roles to enhance user management capabilities.
2024-02-01 17:46:23 -03:00
a2f946d849
feat: Configure business hours for WhatsApp sessions and add setting to hide campaign module
2024-02-01 17:16:56 -03:00
255b1bb47b
feat: Allow supervisor users to view dashboard and reports
2024-01-30 09:50:37 -03:00
5bfaa7f733
fix: Resolve duplicated display of users on online/offline dashboard
2024-01-29 14:17:42 -03:00
4edddd2dbb
feat: Automatically add '55' to the beginning of phone numbers in ContactController
2024-01-29 11:34:56 -03:00
bc134c827c
feat: Enable users to transfer to other queues and users with the same WhatsApp connection.
2024-01-29 08:48:20 -03:00
Henrriky
adriano
gustavo-gsp
gustavo.pinho