0048fa483f
Merge branch 'master' of github.com:AdrianoRobson/projeto-hit into feat_faro
2024-09-02 10:45:03 -05:00
69246d3d93
Merge branch 'master' of github.com:AdrianoRobson/projeto-hit
2024-08-09 16:46:30 -03:00
3e88b27021
feat: add 24-hour window and service category for official WhatsApp conversations in Redis; implement method to send billing info to API for Grafana usage report
2024-08-09 16:45:25 -03:00
e30573519d
fix: resolve issues with WhatsApp creation and editing, message input, and ControlByNumber errors
...
Details:
- Fixed issue where the 'number' field was not being saved during WhatsApp creation and editing.
- Resolved problem where text in the message input was being cleared upon receiving a new message.
- Addressed errors in ControlByNumber when ticketId was not found.
2024-06-25 10:45:46 -03:00
d59d2bf395
feat: enable image uploads in URA, auto-include country code, change language in components, fix message deletion bug
2024-06-25 07:49:00 -05:00
e1e10d8226
feat: Associate WhatsApp Cloud API numbers by token in the database
2024-06-10 16:00:48 -03:00
9e84e4cf08
feat: Delete client session keys from Redis after 3 minutes of inactivity
2024-05-29 14:16:29 -03:00
02ded6e4ee
feat: Enable querying via endpoint for client XML and separate IVR by queue based on connected numbers
2024-05-29 14:14:48 -03:00
0866cbce79
feat: pending tickets remote at the top of the ticket list
2024-05-22 08:49:43 -03:00
3574b2d8af
feat:disable socket emit event diskSpace
2024-05-14 09:42:07 -03:00
96a7e23ee6
feat: Automatically return remote/campaign tickets to awaiting when agent does not send campaign message
2024-05-07 09:49:49 -03:00
8eb2156845
feat: Remove positionCompany column from usuario table and references in frontend and backend
2024-05-03 15:16:35 -03:00
e71150ff75
feat: Implement solution for searching by message content and fix bug when closing ticket
2024-04-29 17:27:15 -03:00
b54580fdf9
feat: Adjust timer comparetion seconds to 50 seconds
2024-04-23 20:52:41 -03:00
3ee99afebf
feat: Adjust timer of ticket remote message sending service to run every 5 seconds
2024-04-23 20:47:10 -03:00
5a0ed8368d
Update to control message sending cadence by agents to prevent WhatsApp banning
2024-04-23 19:51:11 -03:00
42073cc821
fix: Resolve duplicated quick responses bug and remove queue selection field on position page
2024-04-15 11:04:14 -03:00
bfae2956a5
feat: Update frontend to display closure statuses, create interface to input user's position for assignment, modify quick responses to be displayed by queues, and add configurations to enable/disable these features. Also, add option to save contacts by queues
2024-04-12 18:33:15 -03:00
88a71e5758
fix: Saturday message not matching with database enabled/disabled
2024-04-01 17:51:45 -03:00
8a35b985b9
git commit -m "feat: Pull information from closed tickets in backend to feed pie chart in frontend and add option to change service hours on Saturday"
2024-04-01 09:00:15 -03:00
d7019ffb1a
feat: add notification and sound alert for new tickets in user's service queue
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Details:
- Implemented functionality to notify users with a sound alert when new tickets arrive in their service queues.
fix: include responsible person's name when generating ticket already opened error in all languages
Details:
- Fixed the error generation process to include the name of the responsible person for the ticket when the system detects an attempt to create an already opened ticket.
2024-03-18 14:51:13 -03:00
0cc027252d
feat(ura): Added option to return to the previous submenu and main menu
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Fixed URAs context to prevent users from receiving information from a menu that is not currently in the context.
2024-03-15 11:59:32 -03:00
d47a36d8b2
feat: Allow identifying messages sent by the agent and the IVR
2024-03-13 11:19:40 -03:00
279c4697dd
fix: save contact by remote whatsapp session
2024-03-07 19:38:22 -03:00
9d4b80986d
feat: Add function in controller to remove user and update cache in Redis
2024-03-07 11:47:42 -03:00
2fc732eec1
feat: Implement Redis solution for querying WhatsApp number in webhook controller
2024-03-06 18:14:12 -03:00
943d121ab1
fix: Correct bug in editing official WhatsApp and implement solution to validate number using remote WhatsApp API
2024-03-06 11:00:03 -03:00
6c5b89fd28
feat: Add new function to clear user cache and include phone number field for official WhatsApp
2024-03-04 15:53:50 -03:00
237fa8124e
feat: Update application to receive vecard from the client
2024-02-26 11:18:01 -03:00
5abab2ef05
feat: Optimize user search via Redis for backend access
2024-02-21 11:23:51 -03:00
db140a328c
feat: Enable direct transfer of tickets to agent via WhatsApp user input
2024-02-20 12:33:36 -03:00
051e1b3b2a
feat: Add code to enable sending of information via socket to application monitoring dashboard
2024-02-09 09:35:19 -03:00
c444012963
feat: Uncomment code to allow backend to send disk space information to frontend
2024-02-08 09:13:19 -03:00
ad89d3ccdb
feat: Support IVR(ura) for bot interactions, optimize botqueue user checks, and allow supervisor to view all tickets
2024-02-05 12:29:49 -03:00
09a469e892
Merge branch 'integracao_wa_oficial_el_editing' of github.com:AdrianoRobson/projeto-hit into integracao_wa_oficial_el_editing
2024-02-01 18:30:19 -03:00
gustavo.pinho
6a5a51ff3f
chore: update reports tab for supervisors, add reminders functionality, and include user roles
...
Details:
- Updated the reports tab to enhance functionality for supervisors.
- Implemented a reminders feature for improved user experience.
- Added user roles to enhance user management capabilities.
2024-02-01 17:46:23 -03:00
a2f946d849
feat: Configure business hours for WhatsApp sessions and add setting to hide campaign module
2024-02-01 17:16:56 -03:00
255b1bb47b
feat: Allow supervisor users to view dashboard and reports
2024-01-30 09:50:37 -03:00
bc134c827c
feat: Enable users to transfer to other queues and users with the same WhatsApp connection.
2024-01-29 08:48:20 -03:00
c151473d52
Atualização basica para envio de template do Whatsapp cloud API
2023-09-19 09:41:15 -03:00
996e182fb6
Atualização para habilitar ou desabilitar whatsapp oficial
2023-09-16 11:45:44 -03:00
6d525e4224
estado funcional whatsapp api oficial
2023-09-08 16:50:51 -03:00
42535f2e6c
whatsapp oficial em desenvolvimento
2023-08-28 14:05:53 -03:00
22ad48e9be
Correção de propriedade null
2023-08-15 13:59:25 -03:00
2138d70fa9
Merge branch 'update_newtemper' into modulo_campanha_update_newtemper
2023-08-15 09:40:48 -03:00
ee11b977cc
Adição do recurso para transferir ticket quando entrar em loop infinito de ura
2023-08-10 09:32:38 -03:00
b3ac76e340
Refatoração do codigo de configuração de tickets
2023-08-09 10:24:11 -03:00
9125be43de
finalização do recurso para envio de mensagem em finais de semana e feriados
2023-08-09 08:30:03 -03:00
c8ea53a4bc
finalização do recurso de encerramento de ticket automatico e expiração de ticket
2023-08-08 12:09:03 -03:00
1e0b8b9d29
finalização da implementação para que um mesmo contato fale com whatsapps distintos da interface omnihit
2023-07-28 09:25:13 -03:00
adriano
adriano
gustavo-gsp
Adriano
gustavo.pinho