9f040ce953
feat: Improve display of queue and WhatsApp number-based interaction report
2024-03-25 16:00:24 -03:00
8447628fbf
feat: Create routes and controllers for generating reports by WhatsApp numbers and queues in the backend, and update frontend for report visualization
2024-03-21 18:33:00 -03:00
d298f75efc
Merge branch 'el_lojas_melhorias' of github.com:AdrianoRobson/projeto-hit into el_lojas_melhorias
2024-03-21 09:21:01 -03:00
84896ec09c
git commit -m "fix: Correct marking of bot messages from Omnihit application to be ignored upon return. Updated the frontend to chaining the notify data "
2024-03-21 09:16:31 -03:00
9b6e48f54e
feat: add notification for tickets in waiting status
...
Details:
- Implemented notification functionality for tickets that are in waiting status.
2024-03-20 14:33:36 -03:00
52e63706c1
feat: back to bot ura when the user is waiting in a queue
2024-03-18 18:05:59 -03:00
e80ed8d092
Merge branch 'master' of github.com:AdrianoRobson/projeto-hit
2024-03-18 15:21:42 -03:00
5572ca1223
Merge branch 'feat-iam-integration' into feat_lojas
2024-03-18 15:19:53 -03:00
db4bf2bf84
feat: Add routes and controllers to integrate with E-Trust Horacius for user and application management
2024-03-18 15:18:18 -03:00
d7019ffb1a
feat: add notification and sound alert for new tickets in user's service queue
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Details:
- Implemented functionality to notify users with a sound alert when new tickets arrive in their service queues.
fix: include responsible person's name when generating ticket already opened error in all languages
Details:
- Fixed the error generation process to include the name of the responsible person for the ticket when the system detects an attempt to create an already opened ticket.
2024-03-18 14:51:13 -03:00
0cc027252d
feat(ura): Added option to return to the previous submenu and main menu
...
Fixed URAs context to prevent users from receiving information from a menu that is not currently in the context.
2024-03-15 11:59:32 -03:00
75b14becc3
feat: Modify ticket querying process to prioritize querying by ticket IDs before retrieving messages
2024-03-14 12:10:26 -03:00
5bcfc1bdcc
feat: Implement querying of synthetic and analytical reports on tickets
2024-03-13 18:16:56 -03:00
5366f9943b
chore: removed test code
2024-03-13 11:25:00 -03:00
d47a36d8b2
feat: Allow identifying messages sent by the agent and the IVR
2024-03-13 11:19:40 -03:00
895ce83b5b
feat: add reset password service
2024-03-12 17:18:41 -03:00
d608538c9e
feat: Add API routes for integrating Horacius users with Omnihit
2024-03-12 17:18:22 -03:00
2f56673962
refactor: update name of functions link and unlink user right
2024-03-12 17:16:46 -03:00
fca4dd7036
feat: add unlink user right to change profile property of user to default
2024-03-12 17:16:07 -03:00
2d22a4b9f0
feat: add link user right to modify profile property of user
2024-03-12 17:15:24 -03:00
097737a3b8
feat: add check user right service
2024-03-12 17:11:26 -03:00
Henrriky
26e90c6ea9
feat: add middleware to verify token (API KEY) send by horacius system
2024-03-12 17:09:56 -03:00
3478b7c5b2
feat: add iam controllers (createUser, checkUser, deleteUser, updateUser, resetPassword, linkUserAndUserRight, unlinkUserAndUserRight, checkUserRight)
2024-03-12 17:06:39 -03:00
4c7e49fb9a
feat: add base structure to EL-IAM integration
2024-03-12 12:46:12 -03:00
279c4697dd
fix: save contact by remote whatsapp session
2024-03-07 19:38:22 -03:00
e020a5f75d
fix: Update frontend to indicate lack of WhatsApp connection and adjust backend to return 422 status for WhatsApp number validation issues
2024-03-07 18:03:46 -03:00
c5c5ddb5a4
fix: bug id and body undefined from webhook
2024-03-07 15:25:22 -03:00
ec6e84f567
feat: Add function in controller to remove whatsapp cache in Redis
2024-03-07 11:53:50 -03:00
9d4b80986d
feat: Add function in controller to remove user and update cache in Redis
2024-03-07 11:47:42 -03:00
8e24f37219
fix: bug ignored wrong number connected in the application
2024-03-07 09:43:04 -03:00
2fc732eec1
feat: Implement Redis solution for querying WhatsApp number in webhook controller
2024-03-06 18:14:12 -03:00
943d121ab1
fix: Correct bug in editing official WhatsApp and implement solution to validate number using remote WhatsApp API
2024-03-06 11:00:03 -03:00
6c5b89fd28
feat: Add new function to clear user cache and include phone number field for official WhatsApp
2024-03-04 15:53:50 -03:00
8ca5b4503a
fix: Correct search queries in the report and fix bugs in WhatsApp template sending
2024-03-01 17:47:18 -03:00
47ed80e1a9
feat: Update report to allow querying by creation date, update date, and service queue
2024-02-28 10:48:36 -03:00
c9905eefb7
feat: Update to display total number of pending and waiting tickets
2024-02-26 16:58:39 -03:00
237fa8124e
feat: Update application to receive vecard from the client
2024-02-26 11:18:01 -03:00
1d3a6178ba
feat: Improve code for transferring users to another agent
2024-02-23 14:36:52 -03:00
7fc0f136ff
fix: Fix bug in ticket transfer from selected user's queue by agent
2024-02-22 15:20:26 -03:00
d25d296498
feat: Update response message for clarity
2024-02-21 18:10:30 -03:00
9ff95ff4bd
feat: Add route for creating tickets from external endpoints and update authentication middleware
2024-02-21 17:47:23 -03:00
5abab2ef05
feat: Optimize user search via Redis for backend access
2024-02-21 11:23:51 -03:00
9370931737
fix: infinite transfer message send to client
2024-02-21 09:17:12 -03:00
db140a328c
feat: Enable direct transfer of tickets to agent via WhatsApp user input
2024-02-20 12:33:36 -03:00
051e1b3b2a
feat: Add code to enable sending of information via socket to application monitoring dashboard
2024-02-09 09:35:19 -03:00
c444012963
feat: Uncomment code to allow backend to send disk space information to frontend
2024-02-08 09:13:19 -03:00
7bab4bf6b9
feat: Optimize database by reopening bot tickets instead of creating new ones
2024-02-07 17:52:07 -03:00
ad89d3ccdb
feat: Support IVR(ura) for bot interactions, optimize botqueue user checks, and allow supervisor to view all tickets
2024-02-05 12:29:49 -03:00
gustavo.pinho
11e2dc1a50
Merge branch 'integracao_wa_oficial_el_editing' of https://github.com/AdrianoRobson/projeto-hit into integracao_wa_oficial_el_editing
2024-02-01 18:49:13 -03:00
gustavo.pinho
c3ffab3819
style: update job column display and enhance job editing
...
Details:
- Improved the presentation of the job column for better clarity.
- Enhanced the functionality for editing job roles.
2024-02-01 18:49:06 -03:00
09a469e892
Merge branch 'integracao_wa_oficial_el_editing' of github.com:AdrianoRobson/projeto-hit into integracao_wa_oficial_el_editing
2024-02-01 18:30:19 -03:00
gustavo.pinho
6a5a51ff3f
chore: update reports tab for supervisors, add reminders functionality, and include user roles
...
Details:
- Updated the reports tab to enhance functionality for supervisors.
- Implemented a reminders feature for improved user experience.
- Added user roles to enhance user management capabilities.
2024-02-01 17:46:23 -03:00
a2f946d849
feat: Configure business hours for WhatsApp sessions and add setting to hide campaign module
2024-02-01 17:16:56 -03:00
255b1bb47b
feat: Allow supervisor users to view dashboard and reports
2024-01-30 09:50:37 -03:00
5bfaa7f733
fix: Resolve duplicated display of users on online/offline dashboard
2024-01-29 14:17:42 -03:00
4edddd2dbb
feat: Automatically add '55' to the beginning of phone numbers in ContactController
2024-01-29 11:34:56 -03:00
bc134c827c
feat: Enable users to transfer to other queues and users with the same WhatsApp connection.
2024-01-29 08:48:20 -03:00
edbb565f62
refactor: Otimização do codigo responsavel por controlar o horario de expediente
2023-10-18 11:57:36 -03:00
8b6d7e2597
fix: Correção para considerar o id do numero que esta conectado na interface
2023-10-13 11:52:26 -03:00
c151473d52
Atualização basica para envio de template do Whatsapp cloud API
2023-09-19 09:41:15 -03:00
72c489a27b
remoçao de console.log
2023-09-16 11:46:42 -03:00
996e182fb6
Atualização para habilitar ou desabilitar whatsapp oficial
2023-09-16 11:45:44 -03:00
6d525e4224
estado funcional whatsapp api oficial
2023-09-08 16:50:51 -03:00
42535f2e6c
whatsapp oficial em desenvolvimento
2023-08-28 14:05:53 -03:00
22ad48e9be
Correção de propriedade null
2023-08-15 13:59:25 -03:00
2138d70fa9
Merge branch 'update_newtemper' into modulo_campanha_update_newtemper
2023-08-15 09:40:48 -03:00
5907fc6cb2
Finalização do modulo campanha
2023-08-14 15:39:05 -03:00
75eb24fe62
Modulo campanha basico finalizado
2023-08-14 06:48:39 -03:00
ee11b977cc
Adição do recurso para transferir ticket quando entrar em loop infinito de ura
2023-08-10 09:32:38 -03:00
b3ac76e340
Refatoração do codigo de configuração de tickets
2023-08-09 10:24:11 -03:00
9125be43de
finalização do recurso para envio de mensagem em finais de semana e feriados
2023-08-09 08:30:03 -03:00
18db49c88c
desativaçao de codigo de bot
2023-08-08 14:02:51 -03:00
4ee662f4ff
remoção de codigo desativado de bot
2023-08-08 14:01:02 -03:00
f778a928c8
Correção para evitar que o ticket expiration gere um novo ticket
2023-08-08 12:31:25 -03:00
c8ea53a4bc
finalização do recurso de encerramento de ticket automatico e expiração de ticket
2023-08-08 12:09:03 -03:00
1e0b8b9d29
finalização da implementação para que um mesmo contato fale com whatsapps distintos da interface omnihit
2023-07-28 09:25:13 -03:00
4ee65ad300
modulo canpanha em desenvolvimento
2023-07-26 17:24:10 -03:00
21ce9e1825
customização para editar ura e filas
2023-07-20 12:30:26 -03:00
92f7d8b4db
Atualização: ao criar ticket associar a uma fila, busca por ticket e conteudo, trasnferencia de ticket sem necessidade de escolher usuario, correção de notificações de mensagens recebidas para ter o mesmo comportamento do whatsapp web.
2023-07-12 11:54:29 -03:00
1246f59441
Alteração no tempo do ack(Status de envio da mensagem). De 500 milisegundos para 4000 milesegundos
2023-05-29 17:04:26 -03:00
110c4007c8
Soving problem status message
2023-05-22 08:56:51 -03:00
0a5c3fe7f3
Comentário de console.log
2023-05-19 13:00:51 -03:00
2c48aafbdb
Correção para obrigar o usuario a inserir numero com 55 no inicio
2023-05-19 13:00:07 -03:00
4aa90698f1
Exibindo console para rastrear problema
2023-05-19 10:50:54 -03:00
7358e314ba
Correção no diretorio semente das sessões para atualizar a sessao quando estiver conectado
2023-05-02 09:47:41 -03:00
69da69089a
Inclusao de try catch para rastrear a origem do tcp_wrap.cc erro
2023-04-20 15:48:42 -03:00
ee16d6e7c3
correção da atualização do email sem comentarios
2023-04-12 14:46:48 -03:00
a2471fd08d
correção da atualização do email
2023-04-12 14:45:50 -03:00
57b32a99e7
Correção na api de gerenciamento de whatsapp para nao deletar sessão de outra aplicação caso tenha o mesmo id
2023-04-11 17:17:17 -03:00
5073ccadf7
Correção do bug tcp_wrap que ocorriga quando um usuario era atualizado com um email que ja esta cadastrado no banco
2023-04-11 15:00:37 -03:00
67fbaaef88
Adição de chave no .env para armazenar o ip do backend
2023-04-10 18:53:03 -03:00
bb0e93128a
Alteração para suportar multi sessões remotamente
2023-04-10 09:08:09 -03:00
79755d8c52
Remoção de console.log
2023-04-08 19:38:16 -03:00
b43e76938f
Pequenas adições de console.log
2023-04-08 18:31:37 -03:00
6d9bef094f
Commit de correção de validação.
2023-04-04 09:30:28 -03:00
3c3a8107ac
Remoção de comentarios
2023-02-23 12:13:51 -03:00
cdc1eac8ef
Correção do erro no uso do tipo Number/number em typescript
2023-02-13 20:34:09 -03:00
221caefa20
Correção de erro crotesco no tipo Number e numeber em typescript
2023-02-13 20:29:55 -03:00
3c2790e3d4
Criação de commit para url da api que gerencia a criaçado api de sessoes remotas
2023-02-13 09:43:00 -03:00
b309a43fe3
Habilitação do envio de informação de espaço no servidor
2023-02-10 11:03:23 -03:00
adriano
gustavo-gsp
Adriano
Henrriky
Henrriky
gustavo.pinho