Commit Graph

10 Commits (cc12cafb9915d024551fbbb7a5abbe48724848cf)

Author SHA1 Message Date
gustavo-gsp 860d462d37 feat: add sound notifications and popOver for new tickets in waiting status, with option to enable in settings
Details:
- Implemented functionality to provide sound notifications and popOver alerts for new tickets in waiting status. Users can enable this feature in the settings.

feat: add average waiting time in the Waiting tab on the Tickets screen, with option to enable in settings

Details:
- Added functionality to display the average waiting time in the Waiting tab on the Tickets screen. Users can enable this feature in the settings.

feat: add ticket link in simple export directly from the reports table

Details:
- Implemented functionality to include the ticket link in the simple export directly from the reports table.

feat: remove report export options for supervisor profile

Details:
- Removed the report export options for the supervisor profile to restrict access.
2024-04-18 10:18:17 -03:00
adriano ad89d3ccdb feat: Support IVR(ura) for bot interactions, optimize botqueue user checks, and allow supervisor to view all tickets 2024-02-05 12:29:49 -03:00
adriano 92f7d8b4db Atualização: ao criar ticket associar a uma fila, busca por ticket e conteudo, trasnferencia de ticket sem necessidade de escolher usuario, correção de notificações de mensagens recebidas para ter o mesmo comportamento do whatsapp web. 2023-07-12 11:54:29 -03:00
adriano bde6058455 Implementação de solução para consultas dos tickets e dos contatos usando Redis como banco de dados em memória. Ajustes no frontend para corrigir bugs de datas exibidas nas mensagens 2022-10-25 11:16:36 -03:00
adriano 603e5fa2dd Criação do service para recuperar todos os tickets para o cache 2022-10-02 03:22:44 -03:00
adriano 728c5b580e Test 2022-09-21 01:29:54 -03:00
Renato Di Giacomo ebb9e7bf65
Merge branch 'old/merge' into features 2022-08-08 14:45:46 -03:00
Renato Di Giacomo debffebb1a Add card to every user, with status and count time
added Filter to online, offline and not present
2022-08-01 16:33:24 -03:00
adriano 2d95bfe20d Pequena modificação no dasboard 2022-07-28 18:21:14 -03:00
adriano 0cc863139d Projeto em estado funcional sem modificações no layout 2022-01-05 22:26:15 -03:00