Details:
- Implemented functionality to provide sound notifications and popOver alerts for new tickets in waiting status. Users can enable this feature in the settings.
feat: add average waiting time in the Waiting tab on the Tickets screen, with option to enable in settings
Details:
- Added functionality to display the average waiting time in the Waiting tab on the Tickets screen. Users can enable this feature in the settings.
feat: add ticket link in simple export directly from the reports table
Details:
- Implemented functionality to include the ticket link in the simple export directly from the reports table.
feat: remove report export options for supervisor profile
Details:
- Removed the report export options for the supervisor profile to restrict access.
Details:
- Implemented functionality to notify users with a sound alert when new tickets arrive in their service queues.
fix: include responsible person's name when generating ticket already opened error in all languages
Details:
- Fixed the error generation process to include the name of the responsible person for the ticket when the system detects an attempt to create an already opened ticket.
gustavo-gsp
adriano
Adriano