Details:
- Created a new column named 'transferToOtherQueues' in the Users table.
feat: add field 'can transfer to other queues' in the user modal
Details:
- Added a field in the user modal to indicate if the user can transfer tickets to other queues.
feat: implement functionality to allow users with 'transferToOtherTickets' set to true to transfer tickets to other queues, even when disabled in OmniHit
Details:
- Implemented functionality to allow users with 'transferToOtherTickets' set to true to transfer tickets to other queues, even when this feature is disabled in OmniHit.
feat: add options to enable or disable functionalities: notify on new ticket arrival, block audio and video messages, show average waiting time of tickets in waiting status
Details:
- Added options to enable or disable the following functionalities: notification on new ticket arrival, blocking of audio and video messages, and displaying average waiting time of tickets in waiting status.
feat: add filter in the dashboard to show data only from the queues the user is linked to, and allow the user to view data from a selected queue only
Details:
- Added a filter in the dashboard to display data only from the queues the user is linked to, and to allow the user to view data from a selected queue only.
Details:
- Updated the reports tab to enhance functionality for supervisors.
- Implemented a reminders feature for improved user experience.
- Added user roles to enhance user management capabilities.
adriano
gustavo-gsp
gustavo.pinho