Details:
- Implemented functionality to provide sound notifications and popOver alerts for new tickets in waiting status. Users can enable this feature in the settings.
feat: add average waiting time in the Waiting tab on the Tickets screen, with option to enable in settings
Details:
- Added functionality to display the average waiting time in the Waiting tab on the Tickets screen. Users can enable this feature in the settings.
feat: add ticket link in simple export directly from the reports table
Details:
- Implemented functionality to include the ticket link in the simple export directly from the reports table.
feat: remove report export options for supervisor profile
Details:
- Removed the report export options for the supervisor profile to restrict access.