backend/src/controllers/ContactController.ts

@@ -257,10 +257,10 @@ export const contacsBulkInsertOnQueue = async (
 };
 
 function addStartPhoneNumber(phoneNumber: string) {
-  const regex = /^57/;
+  const regex = /^55/;
 
   if (!regex.test(phoneNumber)) {
-    phoneNumber = "57" + phoneNumber;
+    phoneNumber = "55" + phoneNumber;
   }
 
   return phoneNumber;

backend/src/helpers/CloseBotTickets.ts

@@ -51,10 +51,10 @@ const schedule = async () => {
   } catch (error) {
     console.log("error on schedule: ", error);
   } finally {
-    timer = setInterval(schedule, 299999);
+    timer = setInterval(schedule, 180000);
   }
 };
 
-timer = setInterval(schedule, 299999);
+timer = setInterval(schedule, 180000);
 
 export default schedule;

backend/src/services/WbotServices/SendWhatsAppMedia.ts

@@ -1,5 +1,4 @@
 import fs from "fs";
-import path from "path";
 import { MessageMedia, Message as WbotMessage } from "whatsapp-web.js";
 import AppError from "../../errors/AppError";
 import GetTicketWbot from "../../helpers/GetTicketWbot";
@@ -15,108 +14,51 @@ import { mediaTypeWhatsappOfficial } from "./wbotMessageListener";
 import { bytesToMB } from "../../helpers/BytesToMB";
 
 interface Request {
-  media?: Express.Multer.File;
+  media: Express.Multer.File;
   ticket: Ticket; 
-  mic_audio?: any;
-  filePath?: string;
+  mic_audio?: any
 }
 
 const SendWhatsAppMedia = async ({
   media,
   ticket,
-  mic_audio,
-  filePath
+  mic_audio
 }: Request): Promise<WbotMessage | any> => {
   const { phoneNumberId } = ticket;
 
   if (phoneNumberId) {
-    if (media) {
-      const { type, mbMaxSize }: any = mediaTypeWhatsappOfficial(media.mimetype); 
+    const { type, mbMaxSize }: any = mediaTypeWhatsappOfficial(media.mimetype); 
 
-      const filesize: any = bytesToMB(media.size);
+    const filesize: any = bytesToMB(media.size);
 
-      if (filesize > mbMaxSize) {
-        throw new AppError("FILE TOO LARGE!");
-      }
-      if (!type) {
-        throw new AppError("FILE TYPE NOT SUPPORTED!");
-      }
-
-      sendWhatsMediaOfficialAPI(ticket, media, type, mic_audio); 
-      return;
+    if (filesize > mbMaxSize) {
+      throw new AppError("FILE TOO LARGE!");
     }
+    if (!type) {
+      throw new AppError("FILE TYPE NOT SUPPORTED!");
+    }
+
+    sendWhatsMediaOfficialAPI(ticket, media, type, mic_audio); 
+    return;
   }
 
   try {
-    let newMedia: MessageMedia;
-    if (filePath) {
-      newMedia = MessageMedia.fromFilePath(filePath);
-    } else if (media) {
-      newMedia = MessageMedia.fromFilePath(media.path);
-    } else {
-      throw new AppError("No media provided!");
-    }
+    const newMedia = MessageMedia.fromFilePath(media.path);
 
     sendWhatsAppMediaSocket(ticket, newMedia);
 
-    const lastMessage = filePath ? path.basename(filePath) : media?.filename;
-
-    await ticket.update({ lastMessage });
+    await ticket.update({ lastMessage: media.filename });
 
     await updateTicketCacheByTicketId(ticket.id, {
-      lastMessage,
+      lastMessage: media.filename,
       updatedAt: new Date(ticket.updatedAt).toISOString()
     });
 
-    if (media) {
-      fs.unlinkSync(media.path);
-    }
+    console.log("media.path: ", media.path);
+    fs.unlinkSync(media.path);
   } catch (err) {
     throw new AppError("ERR_SENDING_WAPP_MSG");
   }
-  // const { phoneNumberId } = ticket;
-
-  // if (phoneNumberId) {
-  //   const { type, mbMaxSize }: any = mediaTypeWhatsappOfficial(media.mimetype); 
-
-  //   const filesize: any = bytesToMB(media.size);
-
-  //   if (filesize > mbMaxSize) {
-  //     throw new AppError("FILE TOO LARGE!");
-  //   }
-  //   if (!type) {
-  //     throw new AppError("FILE TYPE NOT SUPPORTED!");
-  //   }
-
-  //   sendWhatsMediaOfficialAPI(ticket, media, type, mic_audio); 
-  //   return;
-  // }
-
-  // try {
-  //   //const newMedia = MessageMedia.fromFilePath(media.path);
-  //   let newMedia: MessageMedia;
-  //   if (filePath) {
-  //     newMedia = MessageMedia.fromFilePath(filePath);
-  //   } else if (media) {
-  //     newMedia = MessageMedia.fromFilePath(media.path);
-  //   } else {
-  //     throw new AppError("No media provided!");
-  //   }
-
-  //   sendWhatsAppMediaSocket(ticket, newMedia);
-
-  //   await ticket.update({ lastMessage: media.filename });
-
-  //   await updateTicketCacheByTicketId(ticket.id, {
-  //     lastMessage: media.filename,
-  //     updatedAt: new Date(ticket.updatedAt).toISOString()
-  //   });
-
-  //   console.log("media.path: ", media.path);
-  //   fs.unlinkSync(media.path);
-  // } catch (err) {
-  //   throw new AppError("ERR_SENDING_WAPP_MSG");
-  // }
 };
 
 export default SendWhatsAppMedia;

backend/src/services/WbotServices/wbotMessageListener.ts

@@ -110,7 +110,7 @@ import AssociateContatctQueue from "../ContactServices/AssociateContatctQueue";
 import ContactQueue from "../../models/ContactQueues";
 import { encodeFileToBase64 } from "../../helpers/EncodeFileToBase64";
 import { Json } from "sequelize/types/lib/utils";
-import SendWhatsAppMedia from "./SendWhatsAppMedia";
+
 var lst: any[] = getWhatsappIds();
 
 interface Session extends Client {
@@ -278,7 +278,7 @@ const question = async (
     ) {
       await botSendMessage(
         ticket,
-        "Por favor adjuntar evidencias.\n¡Envía uno o más archivos simultáneamente!"
+        "¡Envía uno o más archivos simultáneamente!"
       );
       return;
     }
@@ -327,9 +327,22 @@ const question = async (
       }
     }
 
+    // currentId = await get({ key: `form:${ticket.id}:current` });
+
     let index = ask.findIndex((obj: any) => obj.id == currentId);
 
     if (index != -1) {
+      console.log(
+        "msg?.body: ",
+        msg?.body,
+        " | sendFile?.filePath: ",
+        sendFile?.filePath,
+        " | index: ",
+        index,
+        " | ask[index]?.item?.file: ",
+        ask[index]?.item?.file
+      );
+
       if (!ask[index]?.item?.file && !sendFile) {
         ask[index].value = msg?.body;
       }
@@ -339,22 +352,18 @@ const question = async (
 
       if (index + 1 <= ask.length - 1) {
         if (ask[index + 1]?.item?.file && !sendFile) {
-          // await botSendMessage(
-          //   ticket,
-          //   "¿Quieres enviar archivo? Ingrese *Sí* o *No*"
-          // );
+          await botSendMessage(
+            ticket,
+            "¿Quieres enviar archivo? Ingrese *Sí* o *No*"
+          );
           await set(
             `form:${ticket.id}:file`,
             JSON.stringify({ status: "waiting" })
           );
-          set(
-            `form:${ticket.id}:file`,
-            JSON.stringify({ ...sendFile, status: "yes" })
-          );
-          // return;
+          return;
         }
-        // Next question
 
+        // Next question
         await botSendMessage(ticket, ask[index + 1].question);
         await set(`form:${ticket.id}:current`, `${ask[index + 1].id}`);
       } else {
@@ -469,13 +478,13 @@ const verifyMediaMessage = async (
     phoneNumberId: msg?.phoneNumberId,
     fromAgent: false
   };
-  // if (
-  //   messageData.mediaType === "video" ||
-  //   (messageData.mediaType === "audio" &&
-  //     getSettingValue("blockAudioVideoMedia")?.value === "enabled")
-  // ) {
-  //   mediaAuthorized = false;
-  // }
+  if (
+    messageData.mediaType === "video" ||
+    (messageData.mediaType === "audio" &&
+      getSettingValue("blockAudioVideoMedia")?.value === "enabled")
+  ) {
+    mediaAuthorized = false;
+  }
   if (msg?.fromMe) {
     messageData = { ...messageData, fromAgent: true };
   }
@@ -1248,7 +1257,7 @@ const handleMessage = async (
         if (msg.type == "chat" && String(msg.body).length > 120) {
           botSendMessage(
             ticket,
-            `¡Disculpa, no comprendí!\n\n¡El mensaje tiene más de 120 caracteres!\n\n_Digite 0 para volver al menú principal._`
+            `Desculpe, nao compreendi!\nTexto acima de 120 caracteres!\n _Digite *0* para voltar ao menu principal._`
           );
           return;
         }
@@ -1385,14 +1394,14 @@ const handleMessage = async (
           return;
         }
 
-        const menuMsg: any = await menu(msg.body, wbot.id, contact.id, ticket);
+        const menuMsg: any = await menu(msg.body, wbot.id, contact.id);
 
         console.log("menuMsg: ", menuMsg);
 
         await botSendMessage(
           ticket,
           menuMsg.value +
-            "\n\nSi deseas volver al menú principal, escriba *0* o *#* para volver al menú anterior"
+            "\n\nSi desea volver al menú principal, escriba *0* o *#* para volver al menú anterior"
         );
 
         if (
@@ -1475,7 +1484,7 @@ const handleMessage = async (
           },
           ticketId: ticket.id
         });
-        const menuMsg: any = await menu(msg.body, wbot.id, contact.id, ticket);
+        const menuMsg: any = await menu(msg.body, wbot.id, contact.id);
         await botSendMessage(ticket, menuMsg.value);
       }
 
@@ -1498,7 +1507,7 @@ const handleMessage = async (
         ticketId: ticket.id
       });
 
-      const menuMsg: any = await menu(msg.body, wbot.id, contact.id, ticket);
+      const menuMsg: any = await menu(msg.body, wbot.id, contact.id);
 
       await botSendMessage(ticket, menuMsg.value);
 
@@ -1540,7 +1549,7 @@ const handleMessage = async (
 };
 
 async function previousUra(wbot: any, contact: Contact, ticket: any) {
-  const menuMsg: any = await menu("#", wbot.id, contact.id, ticket);
+  const menuMsg: any = await menu("#", wbot.id, contact.id);
   botSendMessage(ticket, menuMsg.value);
 }
 
@@ -1593,7 +1602,7 @@ function delForm(ticket: any) {
   del(`form:${ticket.id}:confirmation`);
 }
 
-const menu = async (userTyped: string, whatsappId: any, contactId: any, ticket: any) => {
+const menu = async (userTyped: string, whatsappId: any, contactId: any) => {
   let whatsapp = await whatsappCache(whatsappId);  
 
   let lastId = await findObject(
@@ -1615,21 +1624,6 @@ const menu = async (userTyped: string, whatsappId: any, contactId: any, ticket:
       value: data[1].id,
       history: `|${data[1].id}`
     });
-    if(whatsapp && whatsapp.number === '573168762241'){
-      const imagePath = path.join(__dirname, '..','..','utils','OET_inicio.jpg');
-      await SendWhatsAppMedia({
-        ticket,
-        filePath: imagePath
-      });
-      console.log('>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>Send image init')
-    }else if(whatsapp && whatsapp.number === '573159260397'){
-      const imagePath = path.join(__dirname, '..','..','utils','Faro_inicio.jpeg');
-      await SendWhatsAppMedia({
-        ticket,
-        filePath: imagePath
-      });
-      console.log('>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>Send image init')
-    }
   }
 
   lastId = await findObject(
@@ -1890,13 +1884,10 @@ async function whatsappCache(whatsappId: any) {
   let whatsapp = await get({ key: "whatsapp:*", parse: true });
 
   let uraByNumber = await get({ key: "ura_*", parse: true });
-
+  // console.log("------------------------> uraByNumber: ", uraByNumber);
 
   whatsapp = whatsapp.filter((w: any) => +w?.id == +whatsappId);
 
-    console.log("------------------------> whatsapp: ", whatsapp);
-
-
   if (whatsapp && whatsapp.length > 0 && uraByNumber) return whatsapp[0];
 }
 
@@ -2214,13 +2205,6 @@ async function setSoport(ticket: any, wbot: any, contact: any) {
     })
     .join("");
 
-  let request = await get({
-    key: `form:${ticket.id}:request`,
-    parse: true
-  });
-
-  payload += `<nit_transp>${request.nit}</nit_transp>`;
-
   let payloadFile = fillingOutForm.ask.find((a: any) => a?.item?.file);
 
   let files = "";
@@ -2267,7 +2251,7 @@ async function setSoport(ticket: any, wbot: any, contact: any) {
    </soapenv:Body>
 </soapenv:Envelope>`;
 
-  console.log("DATA REQUEST: ", data);
+  // console.log("DATA: ", data);
 
   // return;
   var config = {

frontend/src/components/MessageInput/index.js

@@ -247,7 +247,7 @@ const MessageInput = ({ ticketStatus, ticketLastMessage, ticketIsRemote }) => {
       setInputMessage(ticketLastMessage)
     }
     else {
-      //setInputMessage("")
+      setInputMessage("")
     }
   }, [countTicketMsg, ticketIsRemote, ticketLastMessage])
 

frontend/src/components/TicketListItem/index.js

@@ -229,7 +229,7 @@ const TicketListItem = ({ ticket, remoteTicketsControll, settings }) => {
 									variant="body2"
 									color="textPrimary"
 								>
-									{ticket?.contact?.name}
+									{ticket.contact.name}
 								</Typography>
 								{ticket.status === "closed" && (
 									<Badge