backend/src/controllers/TicketController.ts

@@ -303,8 +303,7 @@ export const remoteTicketCreation = async (
         id: ticket.id,
         createdAt: ticket.createdAt,
         updatedAt: ticket.updatedAt,
-        whatsappId: ticket.whatsappId,
+        whatsappId: ticket.whatsappId
-        status: ticket.status
       })
     );
 
@@ -625,26 +624,6 @@ export const update = async (
       await setMessageAsRead(ticket);
     }
 
-    if (ticketData.status == "open" || ticketData.status == "pending") {
-      let ticketRemote = await get({
-        key: `remote:ticketId:${ticketId}`
-      });
-
-      if (ticketRemote) {
-        ticketRemote = JSON.parse(ticketRemote);
-
-        ticketRemote = {
-          ...ticketRemote,
-          ...{
-            status: ticketData.status == "open" ? "open" : "pending",
-            updatedAt: ticket.updatedAt
-          }
-        };
-
-        set(`remote:ticketId:${ticketId}`, JSON.stringify(ticketRemote));
-      }
-    }
-
     if (ticketData.userId) {
       const dateToday = splitDateTime(
         new Date(format(new Date(), "yyyy-MM-dd HH:mm:ss", { locale: ptBR }))

backend/src/helpers/AutoRemoteTickets.ts

@@ -2,7 +2,6 @@ import { intervalToDuration } from "date-fns";
 import { del, get, set } from "./RedisClient";
 import { getIO } from "../libs/socket";
 import controllByNumber from "./controllByNumber";
-import UpdateTicketService from "../services/TicketServices/UpdateTicketService";
 
 let timer: any;
 
@@ -12,64 +11,6 @@ const AutoRemoteTickets = async () => {
 
     if (!obj?.tickets) return;
 
-    // console.log("remote tickets: ", obj?.tickets);
-
-    for (const ticket of obj.tickets) {
-      if (!ticket.includes("open") || ticket.includes("messageDateTime"))
-        continue;
-
-      const regex = /"updatedAt":"([^"]+)"/;
-      let match = ticket.match(regex);
-
-      const updatedAt = match ? match[1] : null;
-
-      console.log("updatedAt: ", updatedAt);
-
-      let timeDiff: any = intervalToDuration({
-        start: new Date(updatedAt),
-        end: new Date()
-      });
-
-      console.log("----------> idle time timeDiff: ", timeDiff);
-
-      if (timeDiff.minutes > 2) {
-        match = ticket.match(/"id":(\d+)/);
-        let ticketId = match ? match[1] : null;
-        console.log("ticketId: ", ticketId);
-
-        ticketId = JSON.parse(ticketId);
-
-        let ticketRemote = await get({
-          key: `remote:ticketId:${ticketId}`
-        });
-
-        if (ticketRemote) {
-          ticketRemote = JSON.parse(ticketRemote);
-
-          ticketRemote = {
-            ...ticketRemote,
-            ...{ status: "pending" }
-          };
-
-          set(`remote:ticketId:${ticketId}`, JSON.stringify(ticketRemote));
-
-          await UpdateTicketService({
-            ticketData: {
-              status: "pending",
-              userId: null
-            },
-            ticketId
-          });
-
-          const io = getIO();
-          io.emit("remoteTickesControllIdleOpen", {
-            action: "update",
-            ticketId
-          });
-        }
-      }
-    }
-
     for (const ticket of obj.tickets) {
       if (!ticket.includes("messageDateTime")) continue;
 

backend/src/services/TicketServices/UpdateTicketService.ts

@@ -15,7 +15,7 @@ var flatten = require("flat");
 
 interface TicketData {
   status?: string;
-  userId?: number | null;
+  userId?: number;
   queueId?: number;
   statusChatEnd?: string;
   statusChatEndId?: number;

frontend/src/components/NewTicketModal/index.js

@@ -45,7 +45,7 @@ const NewTicketModal = ({ modalOpen, onClose }) => {
 			const fetchContacts = async () => {
 				try {
 					const { data } = await api.get("contacts", {
-						params: { searchParam, userId: user.id },
+						params: { searchParam },
 					});
 					setOptions(data.contacts);
 					setLoading(false);

frontend/src/components/Ticket/index.js

@@ -158,25 +158,6 @@ const Ticket = () => {
       }
     })
 
-    socket.on("remoteTickesControllIdleOpen", (data) => {
-      if (data.action === "update") {
-        let url_ticketId
-        try {
-
-          let url_split = window.location.href.split('tickets')
-
-          url_ticketId = url_split[url_split.length - 1].match(/\d+/)[0]
-
-          if (url_ticketId && +url_ticketId === data.ticketId) {
-            history.push("/tickets")
-          }
-
-        } catch (error) {
-          console.log('error on try do the send seen: ', error)
-        }
-      }
-    })
-
     return () => {
       socket.disconnect()
     }