backend/src/controllers/ReportController.ts

@@ -19,7 +19,6 @@ import CountTicketsByUserQueue from "../services/UserServices/CountTicketsByUser
 import ShowQueuesByUser from "../services/UserServices/ShowQueuesByUser";
 import { getIO } from "../libs/socket";
 import { Json } from "sequelize/types/lib/utils";
-import ReportByNumberQueueService from "../services/ReportServices/ReportByNumberQueueService";
 
 type IndexQuery = {
   userId: string;
@@ -58,6 +57,19 @@ export const reportUserByDateStartDateEnd = async (
     queueId
   } = req.query as IndexQuery;
 
+  console.log(
+    "userId, startDate, endDate, pageNumber, userQueues, createdOrUpdated, queueId: ",
+    userId,
+    startDate,
+    endDate,
+    pageNumber,
+    userQueues,
+    createdOrUpdated,
+    queueId
+  );
+
+  // return res.status(200).json({ tickets:[], count:0, hasMore:false, queues:[] });
+
   const { tickets, count, hasMore } = await ShowTicketReport({
     userId,
     startDate,
@@ -290,56 +302,3 @@ export const reportOnQueue = async (
 
   return res.status(200).json({ message: "ok" });
 };
-
-export const reportService = async (
-  req: Request,
-  res: Response
-): Promise<Response> => {
-  if (
-    req.user.profile !== "master" &&
-    req.user.profile !== "admin" &&
-    req.user.profile !== "supervisor"
-  ) {
-    throw new AppError("ERR_NO_PERMISSION", 403);
-  }
-
-  const { startDate, endDate, queueId } = req.query as IndexQuery;
-
-  console.log(
-    `startDate: ${startDate} | endDate: ${endDate} | queueId: ${queueId}`
-  );
-
-  const reportService = await ReportByNumberQueueService({
-    startDate,
-    endDate
-  }); 
-
-  return res.status(200).json({ reportService });
-};
-
-export const reportServiceByQueue = async (
-  req: Request,
-  res: Response
-): Promise<Response> => {
-  if (
-    req.user.profile !== "master" &&
-    req.user.profile !== "admin" &&
-    req.user.profile !== "supervisor"
-  ) {
-    throw new AppError("ERR_NO_PERMISSION", 403);
-  }
-
-  const { startDate, endDate, queueId } = req.query as IndexQuery;
-
-  console.log(
-    `startDate: ${startDate} | endDate: ${endDate} | queueId: ${queueId}`
-  );
-
-  const reportService = await ReportByNumberQueueService({
-    startDate,
-    endDate,
-    queue: true
-  }); 
-
-  return res.status(200).json({ reportService });
-};

backend/src/routes/reportRoutes.ts

@@ -13,14 +13,6 @@ reportRoutes.post("/reports/onqueue", ReportController.reportOnQueue);
 
 reportRoutes.get("/reports/user/services", isAuth, ReportController.reportUserService);  
 
-reportRoutes.get(
-  "/reports/services/numbers",
-  isAuth,
-  ReportController.reportService
-);   
-
-reportRoutes.get("/reports/services/queues", isAuth, ReportController.reportServiceByQueue);   
-
 reportRoutes.get("/reports/messages", isAuth, ReportController.reportMessagesUserByDateStartDateEnd);  
 
 export default reportRoutes;

backend/src/services/ReportServices/ReportByNumberQueueService.ts

@@ -1,280 +0,0 @@
-import { Sequelize } from "sequelize";
-
-const dbConfig = require("../../config/database");
-const sequelize = new Sequelize(dbConfig);
-const { QueryTypes } = require("sequelize");
-
-import { splitDateTime } from "../../helpers/SplitDateTime";
-import format from "date-fns/format";
-import ptBR from "date-fns/locale/pt-BR";
-import Whatsapp from "../../models/Whatsapp";
-import { number } from "yup";
-import ShowWhatsAppService from "../WhatsappService/ShowWhatsAppService";
-
-interface Request {
-  startDate: string | number;
-  endDate: string;
-  queue?: boolean;
-}
-
-const ReportByNumberQueueService = async ({
-  startDate,
-  endDate,
-  queue = false
-}: Request): Promise<any[]> => {
-  let reportServiceData: any[] = [];
-
-  const whatsapps = await Whatsapp.findAll();
-
-  if (!queue) {
-    for (const whatsapp of whatsapps) {
-      const { id, name, number } = whatsapp;
-
-      if (
-        !number ||
-        reportServiceData.findIndex((w: any) => w?.number == number) != -1
-      )
-        continue;
-
-      console.log("NUMBER: ", number);
-
-      // CHAT STARTED BY AGENT
-      const startedByAgent: any = await sequelize.query(
-        `SELECT COUNT(DISTINCT t.id) AS ticket_count       
-        FROM Tickets t 
-        JOIN Messages m ON t.id = m.ticketId 
-        JOIN Whatsapps w ON t.whatsappId = w.id
-        JOIN Queues q ON q.id = t.queueId
-        WHERE DATE(m.createdAt) BETWEEN '${startDate} 00:00:00.000000' AND '${endDate} 23:59:59.999999' 
-        AND m.createdAt = (SELECT MIN(createdAt) FROM Messages WHERE ticketId = t.id) 
-        AND m.fromAgent = 1 
-        AND w.number = ${number};`,
-        { type: QueryTypes.SELECT }
-      );
-
-      // CHAT STARTED BY CLIENT
-      const startedByClient: any = await sequelize.query(
-        `SELECT COUNT(DISTINCT t.id) AS ticket_count       
-        FROM Tickets t 
-        JOIN Messages m ON t.id = m.ticketId 
-        JOIN Whatsapps w ON t.whatsappId = w.id
-        JOIN Queues q ON q.id = t.queueId
-        WHERE DATE(m.createdAt) BETWEEN '${startDate} 00:00:00.000000' AND '${endDate} 23:59:59.999999'  
-        AND m.createdAt = (SELECT MIN(createdAt) FROM Messages WHERE ticketId = t.id) 
-        AND m.fromMe = 0 
-        AND w.number = ${number};`,
-        { type: QueryTypes.SELECT }
-      );
-
-      // CHAT CLOSED
-      const closedChat: any = await sequelize.query(
-        `SELECT COUNT(DISTINCT t.id) AS ticket_count       
-        FROM Tickets t 
-        JOIN Messages m ON t.id = m.ticketId 
-        JOIN Whatsapps w ON t.whatsappId = w.id
-        JOIN Queues q ON q.id = t.queueId
-        WHERE DATE(m.createdAt) BETWEEN '${startDate} 00:00:00.000000' AND '${endDate} 23:59:59.999999'  
-        AND t.status = 'closed' 
-        AND w.number = ${number};`,
-        { type: QueryTypes.SELECT }
-      );
-
-      // CHAT AVG WAINTING TIME
-      const avgChatWaitingTime: any = await sequelize.query(
-        `SELECT SEC_TO_TIME(
-        AVG(
-            TIMESTAMPDIFF(
-                SECOND,
-                (
-                    SELECT createdAt 
-                    FROM Messages 
-                    WHERE ticketId = m.ticketId 
-                    AND fromMe = 0 
-                    ORDER BY createdAt ASC 
-                    LIMIT 1
-                ), 
-                (
-                    SELECT createdAt 
-                    FROM Messages 
-                    WHERE ticketId = m.ticketId 
-                    AND fromAgent = 1 
-                    ORDER BY createdAt ASC 
-                    LIMIT 1
-                )
-            )
-        )
-    ) AS AVG_AWAITING_TIME      
-    FROM Tickets t 
-    JOIN Messages m ON t.id = m.ticketId
-    JOIN Whatsapps w ON t.whatsappId = w.id
-    JOIN Queues q ON q.id = t.queueId
-    WHERE DATE(m.createdAt) BETWEEN '${startDate} 00:00:00.000000' AND '${endDate} 23:59:59.999999'  
-    AND m.createdAt = (SELECT MIN(createdAt) FROM Messages WHERE ticketId = t.id) 
-    AND m.fromMe = 0 
-    -- AND q.id = 2  
-    AND w.number = ${number} 
-    AND (t.status = 'open' OR t.status = 'closed');`,
-        { type: QueryTypes.SELECT }
-      );
-
-      // CHAT PENDING
-      const pendingChat: any = await sequelize.query(
-        `SELECT COUNT(DISTINCT t.id) AS ticket_count       
-        FROM Tickets t 
-        JOIN Messages m ON t.id = m.ticketId 
-        JOIN Whatsapps w ON t.whatsappId = w.id
-        JOIN Queues q ON q.id = t.queueId
-        WHERE DATE(m.createdAt) BETWEEN '${startDate} 00:00:00.000000' AND '${endDate} 23:59:59.999999'  
-        AND t.status = 'pending' 
-        AND w.number = ${number};`,
-
-        { type: QueryTypes.SELECT }
-      );
-
-      reportServiceData.push({
-        id,
-        name,
-        number,
-        startedByAgent: startedByAgent[0]?.ticket_count,
-        startedByClient: startedByClient[0]?.ticket_count,
-        closedChat: closedChat[0]?.ticket_count,
-        avgChatWaitingTime: avgChatWaitingTime[0]?.AVG_AWAITING_TIME
-          ? avgChatWaitingTime[0]?.AVG_AWAITING_TIME
-          : 0,
-        pendingChat: pendingChat[0]?.ticket_count
-      });
-    }
-  } else {
-    for (const whatsapp of whatsapps) {
-      const { id, name, number } = whatsapp;
-
-      if (
-        !number ||
-        reportServiceData.findIndex((w: any) => w?.number == number) != -1
-      )
-        continue;
-
-      const data = await ShowWhatsAppService(id);
-
-      const queues: any = data.queues.map((q: any) => {
-        const { id, name, color } = q;
-        return { id, name, color };
-      });
-
-      console.log("NUMBER 2: ", number);
-
-      for (const q of queues) {
-        // CHAT STARTED BY AGENT
-        const startedByAgent: any = await sequelize.query(
-          `SELECT COUNT(DISTINCT t.id) AS ticket_count       
-        FROM Tickets t 
-        JOIN Messages m ON t.id = m.ticketId 
-        JOIN Whatsapps w ON t.whatsappId = w.id
-        JOIN Queues q ON q.id = t.queueId
-        WHERE DATE(m.createdAt) BETWEEN '${startDate} 00:00:00.000000' AND '${endDate} 23:59:59.999999' 
-        AND m.createdAt = (SELECT MIN(createdAt) FROM Messages WHERE ticketId = t.id) 
-        AND m.fromAgent = 1 
-        AND q.id = ${q.id};`,
-          { type: QueryTypes.SELECT }
-        );
-
-        // CHAT STARTED BY CLIENT
-        const startedByClient: any = await sequelize.query(
-          `SELECT COUNT(DISTINCT t.id) AS ticket_count       
-        FROM Tickets t 
-        JOIN Messages m ON t.id = m.ticketId 
-        JOIN Whatsapps w ON t.whatsappId = w.id
-        JOIN Queues q ON q.id = t.queueId
-        WHERE DATE(m.createdAt) BETWEEN '${startDate} 00:00:00.000000' AND '${endDate} 23:59:59.999999'  
-        AND m.createdAt = (SELECT MIN(createdAt) FROM Messages WHERE ticketId = t.id) 
-        AND m.fromMe = 0 
-        AND q.id = ${q.id};`,
-          { type: QueryTypes.SELECT }
-        );
-
-        // CHAT CLOSED
-        const closedChat: any = await sequelize.query(
-          `SELECT COUNT(DISTINCT t.id) AS ticket_count       
-        FROM Tickets t 
-        JOIN Messages m ON t.id = m.ticketId 
-        JOIN Whatsapps w ON t.whatsappId = w.id
-        JOIN Queues q ON q.id = t.queueId
-        WHERE DATE(m.createdAt) BETWEEN '${startDate} 00:00:00.000000' AND '${endDate} 23:59:59.999999'  
-        AND t.status = 'closed' 
-       AND q.id = ${q.id};`,
-          { type: QueryTypes.SELECT }
-        );
-
-        // CHAT AVG WAINTING TIME
-        const avgChatWaitingTime: any = await sequelize.query(
-          `SELECT SEC_TO_TIME(
-        AVG(
-            TIMESTAMPDIFF(
-                SECOND,
-                (
-                    SELECT createdAt 
-                    FROM Messages 
-                    WHERE ticketId = m.ticketId 
-                    AND fromMe = 0 
-                    ORDER BY createdAt ASC 
-                    LIMIT 1
-                ), 
-                (
-                    SELECT createdAt 
-                    FROM Messages 
-                    WHERE ticketId = m.ticketId 
-                    AND fromAgent = 1 
-                    ORDER BY createdAt ASC 
-                    LIMIT 1
-                )
-            )
-        )
-    ) AS AVG_AWAITING_TIME      
-    FROM Tickets t 
-    JOIN Messages m ON t.id = m.ticketId
-    JOIN Whatsapps w ON t.whatsappId = w.id
-    JOIN Queues q ON q.id = t.queueId
-    WHERE DATE(m.createdAt) BETWEEN '${startDate} 00:00:00.000000' AND '${endDate} 23:59:59.999999'  
-    AND m.createdAt = (SELECT MIN(createdAt) FROM Messages WHERE ticketId = t.id) 
-    AND m.fromMe = 0  
-    AND q.id = ${q.id}
-    AND (t.status = 'open' OR t.status = 'closed');`,
-          { type: QueryTypes.SELECT }
-        );
-
-        // CHAT PENDING
-        const pendingChat: any = await sequelize.query(
-          `SELECT COUNT(DISTINCT t.id) AS ticket_count       
-        FROM Tickets t 
-        JOIN Messages m ON t.id = m.ticketId 
-        JOIN Whatsapps w ON t.whatsappId = w.id
-        JOIN Queues q ON q.id = t.queueId
-        WHERE DATE(m.createdAt) BETWEEN '${startDate} 00:00:00.000000' AND '${endDate} 23:59:59.999999'  
-        AND t.status = 'pending' 
-        AND q.id = ${q.id};`,
-
-          { type: QueryTypes.SELECT }
-        );
-
-        reportServiceData.push({
-          id,
-          name,
-          number,
-          queueName: q.name,
-          queueColor: q.color,
-          startedByAgent: startedByAgent[0]?.ticket_count,
-          startedByClient: startedByClient[0]?.ticket_count,
-          closedChat: closedChat[0]?.ticket_count,
-          avgChatWaitingTime: avgChatWaitingTime[0]?.AVG_AWAITING_TIME
-            ? avgChatWaitingTime[0]?.AVG_AWAITING_TIME
-            : 0,
-          pendingChat: pendingChat[0]?.ticket_count
-        });
-      }
-    }
-  }
-
-  return reportServiceData;
-};
-
-export default ReportByNumberQueueService;

backend/src/services/TicketServices/UpdateTicketService.ts

@@ -80,7 +80,7 @@ const UpdateTicketService = async ({
 
     if (msg?.trim().length > 0) {
       setTimeout(async () => {
-        sendWhatsAppMessageSocket(ticket, `\u200e${msg}`);
+        sendWhatsAppMessageSocket(ticket, msg);
       }, 2000);
     }
 

backend/src/services/WbotServices/wbotMessageListener.ts

@@ -392,7 +392,7 @@ const verifyQueue = async (
     if (outService.length > 0) {
       const { type, msg: msgOutService } = outService[0];
       console.log(`${type} message ignored on queue`);
-      botSendMessage(ticket, `\u200e${msgOutService}`);
+      botSendMessage(ticket, msgOutService);
       return;
     }
 
@@ -529,7 +529,6 @@ const transferTicket = async (
   sendGreetingMessage?: boolean
 ) => {
   const botInfo = await BotIsOnQueue("botqueue");
-  const io = getIO();
 
   const queuesWhatsGreetingMessage = await queuesOutBot(
     wbot,
@@ -549,7 +548,6 @@ const transferTicket = async (
   }
 
   if (queue) await botTransferTicket(queue, ticket, sendGreetingMessage);
-  io.emit('notifyPeding', {data: {ticket, queue}});
 };
 
 const botTransferTicket = async (
@@ -644,9 +642,26 @@ const handleMessage = async (
     // let groupContact: Contact | undefined;
 
     if (msg.fromMe) {
+      const whatsapp = await whatsappInfo(wbot.id);
+
+      if (whatsapp?.number) {
+        const ticketExpiration = await SettingTicket.findOne({
+          where: { key: "ticketExpiration", number: whatsapp.number }
+        });
+
+        if (
+          ticketExpiration &&
+          ticketExpiration.value == "enabled" &&
+          ticketExpiration?.message.trim() == msg.body.trim()
+        ) {
+          console.log("*********** TICKET EXPIRATION");
+          return;
+        }
+      }
+
       // messages sent automatically by wbot have a special character in front of it
       // if so, this message was already been stored in database;
-      if (/\u200e/.test(msg.body[0])) return;
+      // if (/\u200e/.test(msg.body[0])) return;
 
       // media messages sent from me from cell phone, first comes with "hasMedia = false" and type = "image/ptt/etc"
       // in this case, return and let this message be handled by "media_uploaded" event, when it will have "hasMedia = true"
@@ -918,7 +933,6 @@ const handleMessage = async (
       ticket.status == "pending" &&
       ticket.queueId
     ) {
-      if (botInfo.isOnQueue) {
       let choosenQueue = await ShowQueueService(botInfo.botQueueId);
 
       await UpdateTicketService({
@@ -931,15 +945,13 @@ const handleMessage = async (
       });
       const menuMsg: any = await menu(msg.body, wbot.id, contact.id);
       await botSendMessage(ticket, menuMsg.value);
-      }
 
       return;
     } else if (
       !msg.fromMe &&
       msg.body == "#" &&
       ticket.status == "pending" &&
-      ticket.queueId &&
+      ticket.queueId
-      botInfo.isOnQueue
     ) {
       let choosenQueue = await ShowQueueService(botInfo.botQueueId);
 
@@ -990,7 +1002,7 @@ const handleMessage = async (
           return;
         }
 
-        botSendMessage(ticket, `\u200e${msgOutService}`);
+        botSendMessage(ticket, msgOutService);
         return;
       }
     }

frontend/src/components/NotificationsPopOver/index.js

@@ -41,28 +41,6 @@ const useStyles = makeStyles(theme => ({
 })) 
 
 
-let _fifo
-
-// const onlineEmitter = async (socket, user) => {
-
-// 	try {
-// 		clearInterval(_fifo);
-
-// 		socket.emit("online", user.id)
-
-// 	} catch (error) {
-// 		console.log('error on onlineEmitter: ', error)
-// 	}
-// 	finally {
-// 		_fifo = setInterval(onlineEmitter, 3000);
-// 	}
-// }
-
-// _fifo = setInterval(onlineEmitter, 3000);
-
-
-
-
 const NotificationsPopOver = () => {
 	const classes = useStyles()
 
@@ -87,8 +65,6 @@ const NotificationsPopOver = () => {
 	// const [lastRef] = useState(+history.location.pathname.split("/")[2])
  
 
-
-
 	useEffect(() => {
 		soundAlertRef.current = play
 
@@ -104,9 +80,6 @@ const NotificationsPopOver = () => {
 	}, [tickets])
 
 	useEffect(() => {
-
-
-
 		ticketIdRef.current = ticketIdUrl
 	}, [ticketIdUrl])
 
@@ -130,8 +103,6 @@ const NotificationsPopOver = () => {
 
 			if (data.action === "logout") {
 
-
-
 				if (`${user.id}` === data.userOnlineTime['userId']) {
 
 					socket.emit("online", { logoutUserId: user.id })
@@ -140,7 +111,6 @@ const NotificationsPopOver = () => {
 
 			}
 
-
 		})
 
 		// socket.on("isOnline", (data) => {
@@ -159,21 +129,24 @@ const NotificationsPopOver = () => {
 
 		if (user.profile === 'user') {
 
-			if (_fifo) {
+			// if (_fifo) {
-				clearInterval(_fifo)
+			// 	clearInterval(_fifo);
-			}
+			// }
 
-			_fifo = setInterval(() => {
+			// _fifo = setInterval(() => { 
+			// 	socket.emit("online", user.id)
+			// }, 3000); 
+
+			const intID = setInterval(() => {
+				console.log('emitting the online')
 				socket.emit("online", user.id)
 			}, 3000)
 
+			return () => clearInterval(intID)
+
+
 		}
 
-
-
-
-
-
 		return () => {
 			socket.disconnect()
 		}
@@ -191,8 +164,6 @@ const NotificationsPopOver = () => {
 		socket.on("ticket", data => {
 			if (data.action === "updateUnread" || data.action === "delete") { 
 
-
-
 				setNotifications(prevState => {
 					const ticketIndex = prevState.findIndex(t => t.id === data.ticketId)
 					if (ticketIndex !== -1) {
@@ -218,25 +189,14 @@ const NotificationsPopOver = () => {
 
 		socket.on("appMessage", data => { 
 
-
-
 			if (
 				data.action === "create" &&
 				!data.message.read &&
 				(data.ticket.userId === user?.id || !data.ticket.userId)
 			) { 
 
-
-
-
 				setNotifications(prevState => {  
 
-
-
-					// prevState.forEach((e)=>{
-					// 	
-					// })
-
 					const ticketIndex = prevState.findIndex(t => t.id === data.ticket.id)
 					if (ticketIndex !== -1) {
 
@@ -247,26 +207,28 @@ const NotificationsPopOver = () => {
 					return [data.ticket, ...prevState]
 				}) 
 
-
-
 				const shouldNotNotificate = (data.message.ticketId === ticketIdRef.current && document.visibilityState === "visible") ||
 					(data.ticket.userId && data.ticket.userId !== user?.id) ||
 					data.ticket.isGroup || !data.ticket.userId
 
 				if (shouldNotNotificate) return 
 
-
-
 				handleNotifications(data)
 			}
 		})
 
+		socket.on('notifyPeding', data =>{
+			handleNotifications("", data);
+		});
+
 		return () => {
 			socket.disconnect()
 		}
 	}, [user])
 
-	const handleNotifications = data => {
+	const handleNotifications = (data, notify) => {
+		let isQueue = false;
+		if(!notify){
 			const { message, contact, ticket } = data
 
 			const options = {
@@ -297,7 +259,34 @@ const NotificationsPopOver = () => {
 				}
 				return [notification, ...prevState]
 			})
+		}else{
+			user.queues.forEach(queue =>{
+				if(queue.id === notify.data.queue?.id){
+					isQueue = true;
+				}
+			})
+		}
+		if(!isQueue && notify){
+			return;
+		}else{
+			const notification = new Notification(`${i18n.t("tickets.notification.messagePeding")} ${notify.data.queue?.name}`);
+			notification.onclick = e => {
+				e.preventDefault()
+				window.focus()
+				historyRef.current.push(`/tickets`)
+			}
 
+			setDesktopNotifications(prevState => {
+				const notfiticationIndex = prevState.findIndex(
+					n => n.tag === notification.tag
+				)
+				if (notfiticationIndex !== -1) {
+					prevState[notfiticationIndex] = notification
+					return [...prevState]
+				}
+				return [notification, ...prevState]
+			})
+		}
 		soundAlertRef.current()
 	}
 

frontend/src/pages/Report/index.js

@@ -11,31 +11,32 @@ import { AuthContext } from "../../context/Auth/AuthContext"
 import { Can } from "../../components/Can"
 import FormControlLabel from "@mui/material/FormControlLabel"
 import Checkbox from '@mui/material/Checkbox'
+
+
+
 import { Button } from "@material-ui/core"
+
 import ReportModal from "../../components/ReportModal"
 import ReportModalType from "../../components/ReportModalType"
+
 import MaterialTable from 'material-table'
+
 import LogoutIcon from '@material-ui/icons/CancelOutlined'
+
 import apiBroker from "../../services/apiBroker"
 import fileDownload from 'js-file-download'
+
+
 import openSocket from "socket.io-client"
+
 import { i18n } from "../../translate/i18n"
+
 import Switch from '@mui/material/Switch'
 
 const label = { inputProps: { 'aria-label': 'Size switch demo' } }
 
-const report = [
+const report = [{ 'value': '1', 'label': 'Atendimento por atendentes' }, { 'value': '2', 'label': 'Usuários online/offline' }]
-  { 'value': '1', 'label': 'Atendimento por atendentes' },
+const reportOptType = [{ 'value': '1', 'label': 'Padrão' }, { 'value': '2', 'label': 'Sintético' }, { 'value': '3', 'label': 'Analítico' }]
-  { 'value': '2', 'label': 'Usuários online/offline' },
-  { 'value': '3', 'label': 'Relatorio de atendimento por numeros' },
-  { 'value': '4', 'label': 'Relatorio de atendimento por filas' },
-]
-
-const reportOptType = [
-  { 'value': '1', 'label': 'Padrão' },
-  { 'value': '2', 'label': 'Sintético' },
-  { 'value': '3', 'label': 'Analítico' }
-]
 
 
 
@@ -234,9 +235,7 @@ let columnsData = [
 
   { title: `${i18n.t("reports.listColumns.column1_7")}`, field: 'createdAt' },
   { title: `${i18n.t("reports.listColumns.column1_8")}`, field: 'updatedAt' },
-  { title: `${i18n.t("reports.listColumns.column1_9")}`, field: 'statusChatEnd' },
+  { title: `${i18n.t("reports.listColumns.column1_9")}`, field: 'statusChatEnd' }]
-  { title: `Mensagens`, field: 'messagesToFilter', searchable: true, hidden: true },
-]
 
 let columnsDataSuper = [
   { title: `${i18n.t("reports.listColumns.column1_1")}`, field: 'whatsapp.name' },
@@ -248,8 +247,7 @@ let columnsDataSuper = [
 
   { title: `${i18n.t("reports.listColumns.column1_7")}`, field: 'createdAt' },
   { title: `${i18n.t("reports.listColumns.column1_8")}`, field: 'updatedAt' },
-  { title: `${i18n.t("reports.listColumns.column1_9")}`, field: 'statusChatEnd' },
+  { title: `${i18n.t("reports.listColumns.column1_9")}`, field: 'statusChatEnd' }
-  { title: `Mensagens`, field: 'messagesToFilter', searchable: true, hidden: true },
 ]
 
 
@@ -302,7 +300,7 @@ const Report = () => {
 
   const [reportTypeList,] = useState(reportOptType)
   const [reportType, setReportType] = useState('1')
-  const [firstLoad, setFirstLoad] = useState(true)
+  const [firstLoad, setFirstLoad] = useState(true);
 
 
   useEffect(() => {
@@ -319,7 +317,7 @@ const Report = () => {
     } else {
       
     }
-  }, [firstLoad])
+  }, [firstLoad]);
 
   useEffect(() => {
     //setLoading(true); 
@@ -371,12 +369,8 @@ const Report = () => {
               filterQueuesTickets = ticketsQueue.filter(ticket => ticket?.queue?.name === userQueues[0]?.name)
             }
             data.tickets = filterQueuesTickets
-            const tickets = data.tickets.map(ticket => ({
+            dispatchQ({ type: "LOAD_QUERY", payload: data.tickets })
-              ...ticket,
+
-              messagesToFilter: ticket.messages.map(message => message.body).join(' '),
-            }))
-            dispatchQ({ type: "LOAD_QUERY", payload: tickets })
-            console.log(tickets)
             setHasMore(data.hasMore)
             setTotalCountTickets(data.count)
             setLoading(false)
@@ -392,22 +386,6 @@ const Report = () => {
             //setLoading(false);   
 
           }
-          else if (reportOption === '3') {
-            const dataQuery = await api.get("/reports/services/numbers", { params: { startDate, endDate }, })
-
-            console.log('DATA QUERY.data numbers: ', dataQuery.data)
-
-            dispatchQ({ type: "RESET" })
-            dispatchQ({ type: "LOAD_QUERY", payload: dataQuery?.data?.reportService })
-          }
-          else if (reportOption === '4') {
-            const dataQuery = await api.get("/reports/services/queues", { params: { startDate, endDate }, })
-
-            console.log('DATA QUERY.data queues: ', dataQuery.data)
-
-            dispatchQ({ type: "RESET" })
-            dispatchQ({ type: "LOAD_QUERY", payload: dataQuery?.data?.reportService })
-          }
 
         } catch (err) {
           console.log(err)
@@ -750,8 +728,6 @@ const Report = () => {
 
             <Box sx={{ display: 'flex', flexDirection: 'column', padding: '10px 0', alignItems: 'center', }}>
 
-              {(reportOption === '1' || reportOption === '2') &&
-                <>
               {checked ?
                 <SelectField
                   func={textFieldSelectUser}
@@ -768,8 +744,7 @@ const Report = () => {
                     return { 'value': obj.id, 'label': obj.name }
                   })} />
               }
-                </>
+
-              }
               {reportOption === '1' &&
                 <div>
                   <label>
@@ -785,8 +760,6 @@ const Report = () => {
               }
 
 
-
-
             </Box>
 
             <Box sx={{ display: 'flex', justifyContent: 'center', alignItems: 'center' }}>
@@ -928,215 +901,6 @@ const Report = () => {
                   ]}
 
 
-                  options={
-                    {
-                      search: true,
-                      selection: false,
-                      paging: false,
-                      padding: 'dense',
-                      sorting: true,
-                      searchFieldStyle: {
-                        width: 300,
-                      },
-
-                      pageSize: 20,
-                      headerStyle: {
-                        position: "sticky",
-                        top: "0"
-                      },
-                      maxBodyHeight: "400px",
-
-                      rowStyle: {
-                        fontSize: 14,
-                      }
-
-                    }}
-                />
-
-              }
-              {reportOption === '3' &&
-
-                <MaterialTable
-
-                  localization={{
-
-                    // header: {
-                    //   actions: 'Deslogar'
-                    // },
-
-                  }}
-
-                  title={i18n.t("reports.listTitles.title4_1")}
-                  columns={
-                    [
-
-                      // { title: 'Foto', field: 'ticket.contact.profilePicUrl', render: rowData => <img src={rowData['ticket.contact.profilePicUrl']} alt="imagem de perfil do whatsapp" style={{ width: 40, borderRadius: '50%' }} /> },
-                      { title: 'Unidade', field: 'name', cellStyle: { whiteSpace: 'nowrap' }, },
-
-                      {
-                        title: 'Conversas iniciadas', field: 'startedByAgent',
-
-                        // cellStyle: (e, rowData) => {
-
-                        //   if (rowData['statusOnline'] && rowData['statusOnline'].status) {
-
-                        //     if (rowData['statusOnline'].status === 'offline') {
-
-                        //       return { color: "red" }
-                        //     }
-                        //     else if (rowData['statusOnline'].status === 'online') {
-                        //       return { color: "green" }
-                        //     }
-                        //     else if (rowData['statusOnline'].status === 'logout...') {
-                        //       return { color: "orange" }
-                        //     }
-                        //     else if (rowData['statusOnline'].status === 'waiting...') {
-                        //       return { color: "orange" }
-                        //     }
-                        //   }
-
-
-                        // },
-
-                      },
-
-                      { title: 'Conversas recebidas', field: 'startedByClient' },
-                      { title: `Conversas finalizadas`, field: 'closedChat' },
-                      { title: `Tempo médio de espera`, field: 'avgChatWaitingTime' },
-                      { title: 'Aguardando', field: 'pendingChat' }
-
-                    ]
-                  }
-                  data={dataRows}
-
-                  // actions={[
-                  //   (rowData) => {
-
-                  //     if (rowData.statusOnline &&
-                  //       rowData.statusOnline['status'] &&
-                  //       rowData.statusOnline['status'] === 'online') {
-
-
-                  //       return {
-                  //         icon: LogoutIcon,
-                  //         tooltip: 'deslogar',
-                  //         disable: false,
-                  //         onClick: (event, rowData) => {
-                  //           handleLogouOnlineUser(rowData.id)
-                  //         }
-                  //       }
-
-
-                  //     }
-                  //   }
-                  // ]}
-
-
-                  options={
-                    {
-                      search: true,
-                      selection: false,
-                      paging: false,
-                      padding: 'dense',
-                      sorting: true,
-                      searchFieldStyle: {
-                        width: 300,
-                      },
-
-                      pageSize: 20,
-                      headerStyle: {
-                        position: "sticky",
-                        top: "0"
-                      },
-                      maxBodyHeight: "400px",
-
-                      rowStyle: {
-                        fontSize: 14,
-                      }
-
-                    }}
-                />
-
-              }
-              {reportOption === '4' &&
-
-                <MaterialTable
-
-                  localization={{
-
-                    // header: {
-                    //   actions: 'Deslogar'
-                    // },
-
-                  }}
-
-                  title={i18n.t("reports.listTitles.title5_1")}
-                  columns={
-                    [
-
-                      // { title: 'Foto', field: 'ticket.contact.profilePicUrl', render: rowData => <img src={rowData['ticket.contact.profilePicUrl']} alt="imagem de perfil do whatsapp" style={{ width: 40, borderRadius: '50%' }} /> },
-                    
-                      { title: 'Unidade', field: 'name', cellStyle: { whiteSpace: 'nowrap' }, },
-                      { title: 'Fila', field: 'queueName', cellStyle: { whiteSpace: 'nowrap' }, },
-                      {
-                        title: 'Conversas iniciadas', field: 'startedByAgent',
-
-                        // cellStyle: (e, rowData) => {
-
-                        //   if (rowData['statusOnline'] && rowData['statusOnline'].status) {
-
-                        //     if (rowData['statusOnline'].status === 'offline') {
-
-                        //       return { color: "red" }
-                        //     }
-                        //     else if (rowData['statusOnline'].status === 'online') {
-                        //       return { color: "green" }
-                        //     }
-                        //     else if (rowData['statusOnline'].status === 'logout...') {
-                        //       return { color: "orange" }
-                        //     }
-                        //     else if (rowData['statusOnline'].status === 'waiting...') {
-                        //       return { color: "orange" }
-                        //     }
-                        //   }
-
-
-                        // },
-
-                      },
-
-                      { title: 'Conversas recebidas', field: 'startedByClient' },
-                      { title: `Conversas finalizadas`, field: 'closedChat' },
-                      { title: `Tempo médio de espera`, field: 'avgChatWaitingTime' },
-                      { title: 'Aguardando', field: 'pendingChat' }
-
-                    ]
-                  }
-                  data={dataRows}
-
-                  // actions={[
-                  //   (rowData) => {
-
-                  //     if (rowData.statusOnline &&
-                  //       rowData.statusOnline['status'] &&
-                  //       rowData.statusOnline['status'] === 'online') {
-
-
-                  //       return {
-                  //         icon: LogoutIcon,
-                  //         tooltip: 'deslogar',
-                  //         disable: false,
-                  //         onClick: (event, rowData) => {
-                  //           handleLogouOnlineUser(rowData.id)
-                  //         }
-                  //       }
-
-
-                  //     }
-                  //   }
-                  // ]}
-
-
                   options={
                     {
                       search: true,

frontend/src/translate/languages/pt.js

@@ -313,9 +313,7 @@ const messages = {
           title0_1: "Lembretes/Agendamentos",
           title1_1: "Atendimento por atendentes",
           title2_1: "Chat do atendimento pelo Whatsapp",
-          title3_1: "Usuários online/offline",
+          title3_1: "Usuários online/offline"
-          title4_1: "Relatório de atendimento por números",
-          title5_1: "Relatório de atendimento por filas"
         },
         listColumns:{
           column0_1: 'Ações',