369 lines
7.7 KiB
JavaScript
369 lines
7.7 KiB
JavaScript
import React, { useState, useEffect, useReducer, useContext } from "react"
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import openSocket from "socket.io-client"
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import { makeStyles } from "@material-ui/core/styles"
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import List from "@material-ui/core/List"
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import Paper from "@material-ui/core/Paper"
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import TicketListItem from "../TicketListItem"
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import TicketsListSkeleton from "../TicketsListSkeleton"
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import useTickets from "../../hooks/useTickets"
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import { i18n } from "../../translate/i18n"
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import { AuthContext } from "../../context/Auth/AuthContext"
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import { SearchTicketContext } from "../../context/SearchTicket/SearchTicket"
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const useStyles = makeStyles(theme => ({
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ticketsListWrapper: {
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position: "relative",
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display: "flex",
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height: "100%",
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flexDirection: "column",
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overflow: "hidden",
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borderTopRightRadius: 0,
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borderBottomRightRadius: 0,
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},
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ticketsList: {
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flex: 1,
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overflowY: "scroll",
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...theme.scrollbarStyles,
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borderTop: "2px solid rgba(0, 0, 0, 0.12)",
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},
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ticketsListHeader: {
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color: "rgb(67, 83, 105)",
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zIndex: 2,
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backgroundColor: "white",
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borderBottom: "1px solid rgba(0, 0, 0, 0.12)",
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display: "flex",
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alignItems: "center",
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justifyContent: "space-between",
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},
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ticketsCount: {
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fontWeight: "normal",
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color: "rgb(104, 121, 146)",
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marginLeft: "8px",
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fontSize: "14px",
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},
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noTicketsText: {
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textAlign: "center",
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color: "rgb(104, 121, 146)",
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fontSize: "14px",
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lineHeight: "1.4",
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},
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noTicketsTitle: {
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textAlign: "center",
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fontSize: "16px",
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fontWeight: "600",
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margin: "0px",
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},
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noTicketsDiv: {
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display: "flex",
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height: "100px",
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margin: 40,
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flexDirection: "column",
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alignItems: "center",
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justifyContent: "center",
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},
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}))
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const reducer = (state, action) => {
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if (action.type === "LOAD_TICKETS") {
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const newTickets = action.payload
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newTickets.forEach(ticket => {
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const ticketIndex = state.findIndex(t => +t.id === +ticket.id)
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if (ticketIndex !== -1) {
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state[ticketIndex] = ticket
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if (+ticket.unreadMessages > 0) {
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state.unshift(state.splice(ticketIndex, 1)[0])
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}
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} else {
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state.push(ticket)
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}
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})
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return [...state]
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}
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if (action.type === "RESET_UNREAD") {
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const ticketId = action.payload
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const ticketIndex = state.findIndex(t => +t.id === +ticketId)
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if (ticketIndex !== -1) {
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state[ticketIndex].unreadMessages = 0
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}
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return [...state]
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}
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if (action.type === "UPDATE_TICKET") {
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const ticket = action.payload
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const ticketIndex = state.findIndex(t => +t.id === +ticket.id)
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if (ticketIndex !== -1) {
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state[ticketIndex] = ticket
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} else {
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state.unshift(ticket)
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}
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return [...state]
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}
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if (action.type === "UPDATE_TICKET_UNREAD_MESSAGES") {
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const message = action.payload.message
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const ticket = action.payload.ticket
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const ticketIndex = state.findIndex(t => +t.id === +ticket.id)
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if (ticketIndex !== -1) {
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if (!message.fromMe) {
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ticket.unreadMessages += 1
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}
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state[ticketIndex] = ticket
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state.unshift(state.splice(ticketIndex, 1)[0])
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} else {
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state.unshift(ticket)
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}
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return [...state]
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}
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if (action.type === "UPDATE_TICKET_CONTACT") {
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const contact = action.payload
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const ticketIndex = state.findIndex(t => +t.contactId === +contact.id)
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if (ticketIndex !== -1) {
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state[ticketIndex].contact = contact
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}
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return [...state]
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}
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if (action.type === "DELETE_TICKET") {
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const ticketId = action.payload
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const ticketIndex = state.findIndex(t => +t.id === +ticketId)
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if (ticketIndex !== -1) {
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state.splice(ticketIndex, 1)
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}
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return [...state]
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}
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if (action.type === "RESET") {
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return []
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}
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}
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const TicketsList = (props) => {
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const { status, searchParam, searchParamContent, showAll, selectedQueueIds, updateCount, style, tab } = props
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const classes = useStyles()
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const [pageNumber, setPageNumber] = useState(1)
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const [ticketsList, dispatch] = useReducer(reducer, [])
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const { user } = useContext(AuthContext)
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const { searchTicket } = useContext(SearchTicketContext)
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useEffect(() => {
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dispatch({ type: "RESET" })
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setPageNumber(1)
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}, [status, searchParam, searchParamContent, showAll, selectedQueueIds, searchTicket])
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const { tickets, hasMore, loading } = useTickets({
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pageNumber,
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searchParam,
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searchParamContent,
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status,
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showAll,
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queueIds: JSON.stringify(selectedQueueIds),
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tab,
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unlimited:"all"
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})
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useEffect(() => {
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if (!status && !searchParam) return
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// if (searchParam) {
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//
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// dispatch({ type: "RESET" });
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// }
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if ((searchParam && searchParam.trim().length > 0) &&
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(tickets && tickets.length === 0) &&
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pageNumber === 1) {
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dispatch({ type: "RESET" })
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}
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dispatch({ type: "LOAD_TICKETS", payload: tickets, })
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}, [tickets, status, searchParam, pageNumber])
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useEffect(() => {
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// if (tab=='search')return
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const socket = openSocket(process.env.REACT_APP_BACKEND_URL)
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const shouldUpdateTicket = ticket =>
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(!ticket.userId || ticket.userId === user?.id || showAll) &&
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(!ticket.queueId || selectedQueueIds.indexOf(ticket.queueId) > -1)
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const notBelongsToUserQueues = ticket =>
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ticket.queueId && selectedQueueIds.indexOf(ticket.queueId) === -1
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socket.on("connect", () => {
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if (status) {
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socket.emit("joinTickets", status)
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} else {
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socket.emit("joinNotification")
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}
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})
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socket.on("ticket", data => {
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if (data.action === "updateUnread") {
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if (tab === 'search' && data.ticket && data.ticket.status === 'pending') return
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dispatch({
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type: "RESET_UNREAD",
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payload: data.ticketId,
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})
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}
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if (data.action === "update" && shouldUpdateTicket(data.ticket)) {
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if (tab === 'search' && data.ticket && (data.ticket.status === 'pending' || data.ticket.status === 'closed')) return
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dispatch({
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type: "UPDATE_TICKET",
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payload: data.ticket,
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})
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}
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if (data.action === "update" && notBelongsToUserQueues(data.ticket)) {
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dispatch({ type: "DELETE_TICKET", payload: data.ticket.id })
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}
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if (data.action === "delete") {
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dispatch({ type: "DELETE_TICKET", payload: data.ticketId })
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}
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})
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socket.on("appMessage", data => {
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if (data.action === "create" && shouldUpdateTicket(data.ticket)) {
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if (tab === 'search') return
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dispatch({
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type: "UPDATE_TICKET_UNREAD_MESSAGES",
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// payload: data.ticket,
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payload: data,
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})
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}
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})
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socket.on("contact", data => {
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if (data.action === "update") {
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dispatch({
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type: "UPDATE_TICKET_CONTACT",
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payload: data.contact,
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})
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}
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})
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return () => {
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socket.disconnect()
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}
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}, [status, showAll, user, selectedQueueIds, tab])
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useEffect(() => {
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if (typeof updateCount === "function") {
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updateCount(ticketsList.length)
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}
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// eslint-disable-next-line react-hooks/exhaustive-deps
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}, [ticketsList])
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const loadMore = () => {
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setPageNumber(prevState => prevState + 1)
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}
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const handleScroll = e => {
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if (!hasMore || loading) return
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const { scrollTop, scrollHeight, clientHeight } = e.currentTarget
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if (scrollHeight - (scrollTop + 100) < clientHeight) {
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loadMore()
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}
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}
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return (
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<Paper className={classes.ticketsListWrapper} style={style}>
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<Paper
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square
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name="closed"
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elevation={0}
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className={classes.ticketsList}
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onScroll={handleScroll}
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>
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<List style={{ paddingTop: 0 }}>
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{ticketsList.length === 0 && !loading ? (
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<div className={classes.noTicketsDiv}>
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<span className={classes.noTicketsTitle}>
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{i18n.t("ticketsList.noTicketsTitle")}
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</span>
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<p className={classes.noTicketsText}>
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{i18n.t("ticketsList.noTicketsMessage")}
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</p>
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</div>
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) : (
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<>
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{ticketsList.map(ticket => (
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<TicketListItem ticket={ticket} key={ticket.id} />
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))}
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</>
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)}
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{loading && <TicketsListSkeleton />}
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</List>
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</Paper>
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</Paper>
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)
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}
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export default TicketsList
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