Details: - Implemented functionality to provide sound notifications and popOver alerts for new tickets in waiting status. Users can enable this feature in the settings. feat: add average waiting time in the Waiting tab on the Tickets screen, with option to enable in settings Details: - Added functionality to display the average waiting time in the Waiting tab on the Tickets screen. Users can enable this feature in the settings. feat: add ticket link in simple export directly from the reports table Details: - Implemented functionality to include the ticket link in the simple export directly from the reports table. feat: remove report export options for supervisor profile Details: - Removed the report export options for the supervisor profile to restrict access. |
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