projeto-hit/frontend/src/components/Ticket/TicketsManager/TicketsList/TicketsList.jsx

import React from "react";

import openSocket from "socket.io-client";

import LoadingScreen from "../../../LoadingScreen/LoadingScreen";

import TicketListStyled from "./TicketsList.style";
import useTickets from "../../../../hooks/useTickets";
import TicketListItem from "../TicketsList/TicketListItem/TicketListItem";
import TicketsListSkeleton from "../TicketsListSkeleton/TicketListSkeleton";

import { i18n } from "../../../../translate/i18n";
import { AuthContext } from "../../../../context/Auth/AuthContext";

const reducer = (state, action) => {
  if (action.type === "LOAD_TICKETS") {
    const newTickets = action.payload;
    newTickets.forEach((ticket) => {
      const ticketIndex = state.findIndex((t) => t.id === ticket.id);
      if (ticketIndex !== -1) {
        state[ticketIndex] = ticket;
        if (ticket.unreadMessages > 0) {
          state.unshift(state.splice(ticketIndex, 1)[0]);
        }
      } else {
        state.push(ticket);
      }
    });
    return [...state];
  }

  if (action.type === "RESET_UNREAD") {
    const ticketId = action.payload;

    const ticketIndex = state.findIndex((t) => t.id === ticketId);
    if (ticketIndex !== -1) {
      state[ticketIndex].unreadMessages = 0;
    }
    return [...state];
  }
  if (action.type === "UPDATE_TICKET") {
    const ticket = action.payload;

    const ticketIndex = state.findIndex((t) => t.id === ticket.id);
    if (ticketIndex !== -1) {
      state[ticketIndex] = ticket;
    } else {
      state.unshift(ticket);
    }
    return [...state];
  }

  if (action.type === "UPDATE_TICKET_UNREAD_MESSAGES") {
    const message = action.payload.message;

    const ticket = action.payload.ticket;

    const ticketIndex = state.findIndex((t) => t.id === ticket.id);

    if (ticketIndex !== -1) {
      if (!message.fromMe) {
        ticket.unreadMessages += 1;
      }

      state[ticketIndex] = ticket;
      state.unshift(state.splice(ticketIndex, 1)[0]);
    } else {
      state.unshift(ticket);
    }

    return [...state];
  }

  if (action.type === "UPDATE_TICKET_CONTACT") {
    const contact = action.payload;

    const ticketIndex = state.findIndex((t) => t.contactId === contact.id);
    if (ticketIndex !== -1) {
      state[ticketIndex].contact = contact;
    }
    return [...state];
  }

  if (action.type === "DELETE_TICKET") {
    const ticketId = action.payload;

    const ticketIndex = state.findIndex((t) => t.id === ticketId);
    if (ticketIndex !== -1) {
      state.splice(ticketIndex, 1);
    }

    return [...state];
  }

  if (action.type === "RESET") {
    return [];
  }
};
const TicketsList = ({ status, searchParam, showAll, selectedQueueIds, updateCount, valueTab }) => {
  const [pageNumber, setPageNumber] = React.useState(1);
  const [ticketsList, dispatch] = React.useReducer(reducer, []);
  const { user } = React.useContext(AuthContext);
  React.useEffect(() => {
    dispatch({ type: "RESET" });
    setPageNumber(1);
  }, [status, searchParam, dispatch, showAll, selectedQueueIds]);
  const { tickets, loading } = useTickets({
    pageNumber,
    searchParam,
    status,
    showAll,
    queueIds: JSON.stringify(selectedQueueIds),
  });

  React.useEffect(() => {
    if (typeof updateCount === "function") {
      updateCount(ticketsList.length);
    }
    // eslint-disable-next-line react-hooks/exhaustive-deps
  }, [ticketsList]);

  React.useEffect(() => {
    if (!status && !searchParam) return;
    dispatch({
      type: "LOAD_TICKETS",
      payload: tickets,
    });
  }, [tickets, status, searchParam]);

  React.useEffect(() => {
    const socket = openSocket(process.env.REACT_APP_BACKEND_URL);

    const shouldUpdateTicket = (ticket) =>
      (!ticket.userId || ticket.userId === user?.id || showAll) &&
      (!ticket.queueId || selectedQueueIds.indexOf(ticket.queueId) > -1);

    const notBelongsToUserQueues = (ticket) =>
      ticket.queueId && selectedQueueIds.indexOf(ticket.queueId) === -1;

    socket.on("connect", () => {
      if (status) {
        socket.emit("joinTickets", status);
      } else {
        socket.emit("joinNotification");
      }
    });

    socket.on("ticket", (data) => {
      if (data.action === "updateUnread") {
        dispatch({
          type: "RESET_UNREAD",
          payload: data.ticketId,
        });
      }

      if (data.action === "update" && shouldUpdateTicket(data.ticket)) {
        dispatch({
          type: "UPDATE_TICKET",
          payload: data.ticket,
        });
      }

      if (data.action === "update" && notBelongsToUserQueues(data.ticket)) {
        dispatch({ type: "DELETE_TICKET", payload: data.ticket.id });
      }

      if (data.action === "delete") {
        dispatch({ type: "DELETE_TICKET", payload: data.ticketId });
      }
    });

    socket.on("appMessage", (data) => {
      if (data.action === "create" && shouldUpdateTicket(data.ticket)) {
        // console.log('((((((((((((((((((( DATA.MESSAGE: ', data.message)

        dispatch({
          type: "UPDATE_TICKET_UNREAD_MESSAGES",
          // payload: data.ticket,
          payload: data,
        });
      }
    });

    socket.on("contact", (data) => {
      if (data.action === "update") {
        dispatch({
          type: "UPDATE_TICKET_CONTACT",
          payload: data.contact,
        });
      }
    });

    return () => {
      socket.disconnect();
    };
  }, [status, showAll, user, selectedQueueIds]);

  if (loading) return <TicketsListSkeleton />;
  
  if (status === valueTab)
    return (
      <TicketListStyled>
        {ticketsList.map((ticket) => (
          <TicketListItem tickets={ticket} key={ticket.id} />
        ))}
      </TicketListStyled>
    );
  return null;
};

export default TicketsList;